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Symphony Limited Complaints & Reviews

www.symphonylimited.com
2.1
Updated: Mar 9, 2025
Complaints 705
Resolved
290
Unresolved
415
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Electronics & Appliances
Symphony Limited

Symphony Limited reviews & complaints page 11

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K
Kishorec111
Apr 25, 2021
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I have placed diet3D 20i air cooler in https://www.symphonylimited.com/ but the order was undelivered and the payment was done online I have placed order on 5th April order was cancelled on 9th April. I have submitted my complaint many times to [protected]@symphonylimited.com many times but they are not responding.

Hey Kiranmai, your order number SYM20000019XX with amount INR7991.00 has been successfully placed with Symphony and is being processed for shipment. Thank you for shopping, we hope you visit us again soon.
Symphony Limited customer support has been notified about the posted complaint.
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    S
    Sushil Mattoo
    Apr 22, 2021
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    Address: Godrej Ecity, Electronic city, Bangalore-560100

    Hello Team,

    My Symphony tower which was repaired by your technician( Mr Bharat) few weeks ago has put me again into trouble. Everything was working before he replaced the PCB for only small reason that fan was getting direct with power and not controlled via Control panel PCB.

    My tower cooler was serviced by replacing of PCB has now again burning smell has come and Fan is not working now.All charges ( Rs 1285 ) were taken fully with commitments that if something will be problem serice man will check again.

    Calling same service man again is denying to come.
    Details of earlier service

    Your Ticket BL[protected] Symphony code 646 is registered, For OW charges https://bit.ly/36kRUvS
    I need to completely do repair my cooler with no additional charges.

    I have already paid the service charges..

    Regards,
    Sushil Mattoo
    Symphony Limited customer support has been notified about the posted complaint.
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      U
      Ummey Abdu
      Apr 20, 2021
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      I purchase symphony air coolerSUMO 115xL115 liter on 29.03.2021, from PAI international electronics LTD Hyderabad, within 20 days pump is not working, plz send technician as soon as possible, bcoz we are suffering alot in this scorching heat.
      Symphony Limited customer support has been notified about the posted complaint.
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        R
        Rajnish34
        from Bengaluru, Karnataka
        Apr 20, 2021
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        I was delivered broken Sumo Junior cooler.
        I am also not satisfied by the size of the cooler.
        Kindly take back the cooler and give me refund.
        Details of bank account has been forwarded on mail separately to you.
        See the attached broken cooler and receipt.

        -- Rajnish
        +2 photos
        Symphony Limited customer support has been notified about the posted complaint.
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          S
          srik2310
          Apr 19, 2021
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          Address: 19-1-42 near ganesh temple, doodhbowli Hyderabad-500064

          Water pump and swing not working
          Symphony Limited customer support has been notified about the posted complaint.
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            S
            Srikanth Jai
            Apr 18, 2021
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            Address: Hyderabad

            I raised ticket (HY[protected]) on April 5, 2021 to fix air pumping and replace Honey comb pads.

            Serviceman named Venkat attended this ticket and he replaced water pump and pads. Totally i was charged 1850 Rupees.

            For few minutes cooler worked fine, but later water started sprinkling from the airflow window.

            Called serviceman couples of times regarding the issue, but till date issue has not been fixed, i hope sympony would hear my concern and fix the issue without charging anymore as i paid service charge of rs 400 already
            +1 photos
            Apr 19, 2021
            Complaint marked as Resolved 
            Serviceman came and fixed the issue
            Symphony Limited customer support has been notified about the posted complaint.
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            I'm in Mathura and I have 2 Symphony air coolers which have few missing screws for the back cover. Where do I get them.
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              R
              Ravi9910
              Apr 17, 2021
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              Resolved

              I have raised the complaint 20 days back there is no on to come to resolved this issue service centre people is abuseing with customer why you people give the service centre this type of people
              *Call:* FA[protected]
              *Call Status:* Pending
              Apr 17, 2021
              Complaint marked as Resolved 
              Symphony Limited customer support has been notified about the posted complaint.
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                A
                Amolendu Kar
                Apr 17, 2021
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                Address: Ura, Burdwan, 713433

                Need a replacement for water drainage rubber for Symphony Symphony 35 L Tower Air Cooler.
                Symphony Limited customer support has been notified about the posted complaint.
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                  N
                  Nilangni
                  Apr 16, 2021
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                  Address: 1798,2nd floor,Outram lines,Kingsway camp,delhi-110009

                  Fan is not working
                  Symphony Limited customer support has been notified about the posted complaint.
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                    S
                    Shubhbksc
                    Apr 15, 2021
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                    Water coming out along with air.
                    +2 photos
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                      R
                      Raviteja_123
                      Apr 15, 2021
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                      Address: ATTILI, 534134

                      I raised complaint cooler not working remote led lights touch screen .

                      But customer care not giving proper resolution and closing my complaint without calling and visiting .

                      I need file case company service, cheating customer selling not working coolers

                      my ticket number vz[protected]
                      Symphony Limited customer support has been notified about the posted complaint.
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                        V
                        Vishu eshwar
                        Apr 14, 2021
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                        Address: Ahmedabad

                        Good afternoon sir,
                        I have ordered Symphony Sumo 115xl on 31.03.21 vide order No. SYM[protected] and delivered on 03.04.21 through courier of Delivery(AWB[protected].
                        But I received only cooler without any accessories like leg set with caster wheels, No Manual, No Warranty card and No Invoice.
                        On the packing box sticker we noticed that including 4 caster wheels leg set with this cooler. Local shops are also giving this accessories with cooler without any cost.
                        How can I stand cooler, and how can I submit any issues without invoice, without warranty card..??
                        So please send accessories and Invoice/Bill, warranty card.
                        Note: I don't know who is the seller and who has sent this only cooler.

                        Thanks & Regards,
                        VISHWESHWAR
                        +1 photos
                        Symphony Limited customer support has been notified about the posted complaint.
                        May 03, 2021
                        Updated by Vishu eshwar                         Already this complaint was send so many times, but no one can response about this issue. Cooler has received before 1 month, but there is no Invoice, No warranty card, No manual and no accessoires like Symphony Leg set. This is the service of great Symphony Limited Company to customer regarding this issue. This is the last warning to resolve. If no reply, I will put a Case in Consumer Forum.
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                          A
                          Abdul@ali
                          Apr 14, 2021
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                          Address: 9-10-395/4, RISALA BAZAR,Banjare darwaza, Golconda fort

                          Difficult in water supply and
                          keypad is damaged.
                          Symphony Limited customer support has been notified about the posted complaint.
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                            M
                            Mukesh Malu
                            Apr 14, 2021
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                            Address: Row house number 10, modi GEMS, Near sharma travels terminus,koutha naka

                            Called multiple times for inwarranty repair..not attended by service centre
                            Symphony Limited customer support has been notified about the posted complaint.
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                              Mukesh Malu
                              Apr 14, 2021
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                              Address: Row house number 10, modi GEMS, Near sharma travels terminus,koutha naka

                              My symphony cooler is in warranty..motor not working .dealer not repairing it.
                              Symphony Limited customer support has been notified about the posted complaint.
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                                N
                                nomadzic
                                Apr 13, 2021
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                                Address: Ahmedabad

                                I have purchased my Diet air cooler of symphony from Chroma store Ahmedabad.
                                I have not used it for two years.
                                Today when I took it out for operating the water is flowing out and the rubber washer behind (for preserving/storage of water is found leaking and water is flowing out and not stored.
                                I want new rubber washer to fix the issue.
                                please provide me new rubber washer or the place from where I can get it at Rajkot.

                                Thanks and Regards

                                Mohanachandrakaimal.E.S.
                                karenkunj
                                4 Jagnath plot (old)
                                Near Jain Dersar
                                Off.Doctor Yagnik Road
                                Rajkot. 360001
                                Mob-[protected].
                                Symphony Limited customer support has been notified about the posted complaint.
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                                  pkiter72
                                  Apr 12, 2021
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                                  Address: Backside of Sabari Narayani Temple, Indra Nagar palace line, Balangir 767001

                                  I brought a symphony diet 35T cooler on 11/04/2021. I found 4 unit castor wheels, 2 units castor legs missing from the box. I therefore reached the dealer for the same, He said that it may be missing from the time of delivery.

                                  So please take necessary actions and get me the missing items.
                                  Symphony Limited customer support has been notified about the posted complaint.
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                                  Hi bro..is this issue resolved or not..
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                                    V
                                    Virendra H
                                    Apr 12, 2021
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                                    I booked Symphony Tower Cooler 50 Liter from Symphony website on 3rd April. Payment got Debited from my account but No order information received. Called Customer Care many times but no response. No one in the earth knows where is my Order. please help.
                                    Symphony Limited customer support has been notified about the posted complaint.
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                                      J
                                      jass multani
                                      Apr 11, 2021
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                                      Address: F-130tdi city kundli sonipat haryana

                                      Coller 's pump is not working and product is in warranty so please change the pump and solve my problem as soon as possible
                                      Symphony Limited customer support has been notified about the posted complaint.
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                                        A
                                        aviaher9
                                        Apr 10, 2021
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                                        Address: 414304

                                        Kindly confirm the status of delivery as it still shows processed for shipment. I have made full payment against order #SYM[protected]. I have worried about my payment. Since the order placement no response to the mails also no customer care number. Kindly check and confirm
                                        Symphony Limited customer support has been notified about the posted complaint.
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