Symphony Limited — customer service very limited

Address:	Bangalore, Karnataka, 560066
Website:	www.symphonylimited.com

My symphony cooler serial no - [protected] had an issue with pump. The unit was working except for the water getting pumped. I logged a complaint - bl[protected]. Microtek service center from bangalore sent a sub-contracted engineer to repair the unit. The unit was opened but due to earlier price quoted mismatch the service center person ([protected]) recalled his engineer. The engineer did not assemble the unit back in working condition and left with verbal abuse. Now my unit does not work.
Symphony is not taking ownership nor is doing anything to fix the problem created by them. They have very limited service center, there is no option to tae the unit to a shop to get it fixed. They charge 500 rs just for visit and do nothing.
They should be allowed to sell without proper service center to fix problems.