[Resolved] Symphony Limited — Defective/faulty air cooler

Vikram_1980

from Bengaluru, Karnataka

Address:	560043
Website:	www.symphonylimited.com

The air cooler I recently purchased via Paytm seems to be defective. It does not cool at all. I have registered a complaint but haven't received any confirmation on the service call yet. Just a complaint # BL-SL-1D17018 stating it is under resolution. One simple question, if you really can't service your customers promptly, why do you sell your products? Ridiculous!! Symphony, let me tell you, If I don't receive a positive outcome/response soon, I will ensure your brand name is put under tremendous scrutiny at the highest level possible. Take this bloody serious!

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May 22, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Symphony Limited Customer Care's response Hello Dear Vikram,

Thank you for sharing the complaint number with us.

Our team will get in touch with you soon & help you solve the problem

Assuring you our best attention, always.

Symphony Customer care

Verified Support

Apr 18, 2017

Symphony Limited Customer Care's response Dear Vikram,

We are happy to affirm that the concerned issue has been resolved successfully to your satisfaction.

We would like to take this opportunity to assure you that we are always at your service & would love to assist again, if required.

Assuring you our best attention, always.

Symphony Customer care