[Resolved] Symphony Limited — No service for symphony cooler after 3 complaints within 3 months | |||||
I had ordered a symphony cooler with remote from snapdeal 2016, 24 april month and after second week of 15 may has stopped working, than i did complaint in symphony service center. According to serviceman function had stopped working due to chip damage and need to replace, which was not available in stock and said i have to give order for new chip. After that no response from service center and when i checked my complaint status, it was showing your complaint no bl-ya-13g16042 has been resolved. However it had been closed without resolved, therefore again 2 more times i did complaint in symphony service center but no response till date. This a fault from snapdeal they always delivered damage product which is work properly max one month. I had ordered fossil watch from snapdeal in nov 2015 and had faced same problem, than i had went to all fossil center physically but in case symphony cooler no service center. Plz help me to get service for my symphony cooler and take serious action for both company to deliver defected product. Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved Symphony Limited customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Symphony Limited Customer Care's response Hello Dear Saurabh, Thank you for sharing the complaint number with us. Our team will get in touch with you soon & help you solve the problem Assuring you our best attention, always. Symphony Customer care | |||||
3 Comments | |||||
Comments
Dear Saurabh590,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Thanks,
Team Snapdeal
41%
Complaints
716
Pending
0
Resolved
290
+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
View all Symphony Limited contact information
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal