[Resolved]  Symphony Limited — Symphony winter i cooler

Address:Bangalore, Karnataka, 560037
Website:www.symphonylimited.com/products/packaged-air-cooler-overview.html

I have ordered a symphony winter i air cooler on march 25, 2016 on snapdeal with order number [protected], a defective air cooler is delivered on march 30, 2016 which doesn't pump water on cooling pads & also gives water level warning even if water level is proper & doesn't give any cool air. I have requested symphony service center to fix my coolers problem and they promised 24 to 48 hours to resolve the problem, it has been 4 days already & no one has come to fix the issue. And every day a new technician calls asking what the problem and address to come but doesn't turn up.

I am frustrated with the symphony service and the mechanic calls every day and don't know why i need to give address to everyone

Following are the technician namesand their phone numbers who have asked for problem in cooler and have taken my address but no one turns up
1. [protected] - vinod
2. [protected] - balaji
3. [protected]

Following is symphony service center call reference number to requesting the fix.Ba-30c16007.
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May 10, 2017
Complaint marked as Resolved 
Symphony Limited customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2016
Symphony Limited Customer Care's response
Re: Symphony LimitedSymphony Winter I cooler

Hello Dear Kabir, Please share your Complain Number with us. Our team will reach you & help you solve the problem :)

Symphony Customer Care.
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