Symphony — Symphony technicians are uneducated and criminals

Address:Bangalore, Karnataka

I registered a complaint for my cooler and one technician came to my house to work on this. He has probably taken my Bike's keys (I'm not sure about it) but when I asked him where did he keep my keys (my wife saw him with keys) he scolded my wife than he said ALL NORTH INDIANS ARE and He Will KILL ME if I'll complain about him to the symphony. I called symphony to complain about it and they gave me the number of regional manager, Mr BASAVAKUMARA but he was just saving him and his company and told me nothing will happen but don't go to the police. He told me that technician never did these kind of things and he was not believing me. I told him that I can believe that you have never got any complaint about him before, but there is always a first time. No criminal is born criminal, but the day he/she commits some crime, He\she becomes the criminal. He said he also has family so he can't do it. Who gets berth without mother everyone has a family, but still people commit crimes, they rape girls, they kill people and he was laughing at it. He was not concerned about my problem. This is horrible technician, managers everyone is same
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Symphony Limited customer support has been notified about the posted complaint.
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Dear Mr Sauras

At the outset, we regret for the inconvenience caused to you.

You are kindly requested to provide us the service request number & contact number.

If you have not registered your service request with us, please use either of the following ways to register your request.

• You may call on our all India help line No. [protected].
• You may send SMS to [protected] giving details as, name city pin code serial no.>
• You may log in through our website” symphonylimited.com/service”.

This will enable us to serve you better.

We will take all necessary steps to resolve your service request at the earliest.

Assuring you our best attention always.

Symphony Customer Care
www.symphonylimited.com

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