Syndicate Bank — post not delivered

EW[protected]IN
This consignment has not delivered to destination and item is booked on 27.07.2019 from Ghatal, though speed post must delivered with in 4 days. Kindly look into the matter and resolve it at your earliest.Earlier speed post has been delivered on time but this time it's taking time .Is there any specific reason behind this delay?
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I had an account in syndicate bank and a/c no.[protected].

Loan already closed on 28.02.19 and also attached a pic of noc.
But still not update in system and cibil also..

So many time visited in the branch but could not get an answer from them.

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