Syndicate Bank — Syndicate Bank money deducted from unsuccessful payment

Hi synd team,

I have made a transaction to a LIC Premium Pay through Amazon app. I paid 629RS on the day of 28-Oct-2020. The transaction failed however i haven't received the money back its been around 24 Hours
So please refund my RS. 629/- at the earliest.

Account number: [protected]

Transaction details: ib pg txn [protected] 91444500

Transaction date:[protected]

Mode of payment: net banking

So, kindly refund my amount RS.629/- at the earliest