T. R. Sawhney Motors Complaints & Reviews

I went to buy a car at t r sawhney mohan nagar branch... I met a team leader named abhinav teotia... He told me that i will give you discount when i will give him bribe 10k... Actually i got shocked... When i said that i will tell to your gm about this... He threaten me... I am requesting that i will not tolerate this kind of behaviour... Otherwise i will complain about that guy at maruti... These kinds of people ruining the image of maruti and t r sawhney too... Plz take any action against him... Otherwise i am going to complain at maruti... This is good for image of t r sawhney...
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— forwarded message —
From: chetan jhs
Date: mon, 14 jan 2019, 3:27 pm
Subject: complain
To:

I went to buy a car at t r sawhney mohan nagar branch... I met a team leader named abhinav teotia... He told me that i will give you discount when i will give him bribe 10k... Actually i got shocked... When i said that i will tell to your gm about this... He threaten me... I am requesting that i will not tolerate this kind of behaviour... Otherwise i will complain about that guy at maruti... These kinds of people ruining the image of maruti and t r sawhney too... Plz take any action against him... Otherwise i am going to complain at maruti... This is good for image of t r sawhney...

— forwarded message —
From: chetan jhs
Date: mon, 14 jan 2019, 3:27 pm
Subject: complain
To:

I went to buy a car at t r sawhney mohan nagar branch... I met a team leader named abhinav teotia... He told me that i will give you discount when i will give him bribe 10k... Actually i got shocked... When i said that i will tell to your gm about this... He threaten me... I am requesting that i will not tolerate this kind of behaviour... Otherwise i will complain about that guy at maruti... These kinds of people ruining the image of maruti and t r sawhney too... Plz take any action against him... Otherwise i am going to complain at maruti... This is good for image of t r sawhney...

I had given my vehicle breeza no. Dl8caa4000, to the dealer service station m/s t r sawhney, maya puri for repair under insurance claim system. I have a policy with zero dep and return to invoice value, now the complaint is that
1. Since, i have a zero dep and return to invoice value, how the dealer charged rs.2500/- from me towards processing charge, is it legal.
2. The dealer provided me date of 10 days as the repair was minor but the dealer could not even changed bumper in 14 days on the ground that part is not available. I got my vehicle on 16th days, which is not justifiable. When the dealer is not having even small parts available, when the dealer has so many workshop a stock is expected or a reasonable time to get it done should have been taken.
3. Unsatisfactory service/ even i received my vehicle after 16 days, the workshop forget to given connection to left indication and electrical work of giving power to the left side indication system was not done. When raised the issue on next day and this 29/12/18, the workshop manager, accepted the fault and said the left out work of electrical installation will be done on 30/12/18 sunday at your door step but it was again a simple false promise.

With regards,

Mahesh s bisht
[protected]

I booked my baleno delta (Granite grey) from tr sawhney, rajauri garden by paying rs.20000. I was assured that i will get the grey color (My first preference was the blue color which i was getting from another nexa showroom in 3 days but i got convinced by their (Tr sawhney) salesmen that i will get the grey color). They asked me to pay the full down payment so that they can be sure for the order. I was so convinced and excited about my car but after some time, they were saying that grey color is not available even i got confirmation of grey color by getting the image of the new unregistered car from their side which was parked somewhere at the warehouse.

I told them due to your fake commitment i lost the blue color car. They said their mother company asked them to do the false promise. Now maruti company saying that they can't provide them grey color car.

I do not understand why they took the order which they can't deliver even i had paid the full down payment.

I said to the manager that i am feeling cheated and i don't have any option now. The manager asked me either i can opt for white color or i can cancel my order.

I have all the receipts and grey color is clearly mention on that.

I am feeling cheated and i will never recommend any person to buy the car from tr sawhney nexa.

Don't believe them, they even can't fulfill their written order.

Fed up of tr sawhney. Worst experience.

Even i am not sure whether they will deliver me white color or not.

Hello,
Myself deepak arora who bought a car from showroom tr sawhney automobiles rajouri garden sale person (Deepanker, kapil)
In dec 17 ciaz sigma petrol manual version
But unfortunately they delivered me the car which has a date of sale june 2017. As per maruti and rto records, i just this on my 2nd service when they told me why your service is late then i found that the car was sold in june 2017 to someone
At that i was shocked because a new car comes with the engine warranty of 2years according to that the car engine should be covered till dec 2019 but no it was covered till june 2019.
When i launched a complaint regarding this to the general manager and nexa no one gave me the proper reason for the same.
And even closed my complaint without any reply
After that when i reopened the complaint and mailed the same thing to the owner of the showroom and regional manager

They called me for a meeting and told me that its not an old car and millions of false excuses which cant be justified even.
In that meeting the general manager told me he will provide me the gst certificate and 6months of extended warranty. Now its been a year that no one neither replies to my mail or my phone calls or provide the same as promised in the meeting the point is that when i paid the full amount for brand new car not for the second hand car that you guys sold me a old car, without any prior information from sale person mr kapil sharma and mr deepanker

I will drag them to the court because they made a business of cheating the customers

7 nov ko maine TR Sawhney motors mohan nagar, sahibabad se new Dezire purchase kiya new dezire ke jagah mujhe purana march 2018 manufacturing ka car de diya gaya jab RC Aya tab mujhe pata chala mere sath dhokha hua hai aise dhokhe se car sale karoge to kaun aapke yaha car lega main to aur aage complaint karne wala hoon mujhe bahut harasment kiya gaya agar koi car le raha hai nov. me sept. ki car chal jati par 9 month purani car ye to bahut bada dhokha hai mujhe nyay chahiye,

Car no - dl7cq6209 maine kal service par di aur unhone meri gadi ka right side ka door service ke time dent kar diya maine bola to unhone car ko paint karke dene ko bola mujhe nahi samajh aa rha hai jub main car lene aya to bola ki premium segment hai car ka magar service par new kar leke gaya to premium segment jaisa kuch bhi nahi laga poor service. Gadi lete waqt to bola jata hai sir premium segment hai hamara yeh ap chinta mat karo magar jub new car lene ke baad usme service centre main hi dent lag jata hai to kaisa lagta hai yeh kewal car lene walo ko hi mehsus hota hai. Mera trust nexa se uth gaya hai ab main kisi ko bhi convense nahi karunga aur shayad main bhi ek saal main is car ko sale kar dunga kyunki first service main hi maine dekh liya koi premium chiz nahi hai service centre main sub ek hi catogery hai waha pur

Sir my vichele ertiga regd. No. Dl1cr0879
Original fitted new tyres of mrf make with black rim original were changed with badly used oldtyres of silver colour rim goodyear brand tyres which are in worse conditions, i was cheated and this fraud done was by your dealer name to. R sawhney at sahibabad up when i gave my car for servicing but they didn't listen my complaint and then i have come for your support to kindly solve my problem and act against this cheating and fraud
Please solve and compensate

Gagan nijhawan
[protected]

Hi,

My CAR DL1RTA7206 had an accident a month ago and i had taken it to TR Sawhney service centre gokul puri for repairing. The CAR suffers from major damage and was not in working condiotion when submitted to servie centr. after a month the agen came back and saying that the Self is not working. I asked them that it was in working condition before but he replied that wear and tear cause this. How if it's working a month ago and had a wear and tear now. They didn't even checked it properly what's an issue. directly asked for a replacement.

Can someone please looked same on priority and share the compalint number with me on priority.

I have purchased baleno delta - dl 10cj 8177 a year back from tr swahney motors. For renewing the car insurance policy, i got multiple calls from tr swahney insurance agent - pooja (Mn - [protected]) and made fake offers on behalf of tr swahney for me to renew the insurance.

He offered me fisrt insurance from national insurance when i denied then he had given me offer of royal sundram. When i confirmed that i will take the policy of royal sundram the she told me that i 'll get the call back from insurance company i need to confirm. When i got the call back i had asked about company details he told me he is from national insurance he will not renew from royal sundram there is technical issue..

I told same thing to pooja she is not responding. I urge everyone not to take policy from maruti they are giving wring information.

Regards,
Heena
Car no dl10cj8177
Heenaagarwal.[protected]@gmail.com

I got call from t. R sawhney car insurance and your executive said sir if you pay before due date so i will give you some gifts like car washing voucher and car perfume ok now i will done pay my car insurance amount 2 days ago my insurance paper hard copy received today but i don't receive my gifts from t. R sawhney side your executive are lieing to me and mis commitment to me

I’ve given my car on 16th of august 2018 in t r sawhney mayapuri workshop and its approximately 1 month no one has even touched my car and today i went to workshop to check the status everyone is giving the same ans that we don’t have. Any party or parts are not coming from the company head office.
Tell me one thing if parts are not available then where i should goo to whom i concern nobody is listing
1 month is a long period to repair a car.

I have purchased baleno delta - dl 10cj 5070 a year back from tr swahney motors. For renewing the car insurance policy, i got multiple calls from tr swahney insurance agent - pooja (Mn - [protected]) and made fake offers on behalf of tr swahney for me to renew the insurance.

Below were the offer give if i renew the insurance policy :

1. Rs 500 discount coupon
2. One wheel alignment and balancing coupon
3. Two car washing coupons

After renewal, when i asked for the coupons. At first it was told by pooja that it will be given in some days, and after 15-20 days passed by, she stopped receiving my calls and replying me on text.

I would like to raise voice again such frauds who make good offers before and then don't entertain them.

Below are the details of my car and insurance renewed.

Car - baleno delta petrol - dl 10cj5070
Insurance - hdfc ergo
Policy number :[protected]
Agent name : pooja
Contact number : [protected]
Company - tr swahney motors

Can you please take some actions on it and let me know if any other information is required from my side.

Thanks,
Devanshu
[protected]

Dear sir just inform you that i purchased a car from tr sawhney ghaziabad. Vitara breeze vdi. When i booked car they show me new brand car but when i saw this car to my relatives they told me that is second hand car. I talk to their employees (Ranjana) thier are given not responses from their side they told we have fired that guys.in this case i am so disturb they have received 10thousand extra but not returned till now. Always says you gave that employees we have fired him but i deposited all balance in company account some cash also.
Onc most important the car not giving tight average engine do so high sound.
Plz ensure me also

I am Sanjay Aggarwal, Advocate. i have purchased WagonR (CNG) ON 20.07.2018 from ur Saraswati Vihar showroom. the car no. is DL8CAU7912. fROM very first day, its front left side power window switch is not working. in this regard, i have made many complaints on phone. They have given many dates for coming Tis Hazari Courts to check. but till time, no one has come.

We have received frequently call from your office to renew your existing policy . Ms Neha of Gokulpuri sent Mr Kanti in my office to collect a cheque against renewal of policy. on 10th. July they have collected the cheque and the same was cash on 13th. July, but I could not received the policy till date, where as the insurance is going to expire on 2nd. Aug. 2018. I have spoken to Ms Neha so many times to send your man to my office and every time she assured that I have already sent but due to some urgency the delivery man could not reached, he will be delivered tomorrow . But the tomorrow never came.
My Car No. DL 5 CH 8321 Alto K 10.
Kindly do the needful urgently.
Thanks
A K Sinha
[protected]
davp.[protected]@gmail.com

They are miss my ac switch in repair in inshurence i want my swich there man kuldeep is risponsible fo this and he is irrisponsible and not pick up my phone also redolved it now other wise i go to your seniors and home branch and show to other people to dont join maruti suzuki they are cheaters they they are not good very bad employs there keep join any other company

I renewed my car's insurance (Dl 8cy 3468) from tr swajney. Until i had given the cheque they regularly called me. But one the cheque got cleared from my account they stopped responding to my calls. They were supposed to give me a refund of rs 500 which i still haven't got depite 2 months having passed since i paid the premium. All their numbers are now switched off. Still haven't even received the policy. Will never deal with tr swahney again and suggest all to do the same.

I have had to do continuous follow ups regarding the service (Insurance covered) of my wagon-r (Green) registration number dl8cal9194 in the name of ripu bhanjan singh. I dont know the status of the repair which was just the replacement of the rear bumper and the left side both doors paint and dent. I cannot believe whatever the department has to say as they have time and again dishonored their commitment.

The vehicle was home picked on april 8, 2018 and today is the 11 day and it is still lying in the workshop. I was first told on day 5 that the tata aig insurance guys took 3 days for the survey. Later on, inquiring on april 17 i was told that the body shop department has undergone significant staff changes hence the delay. Anyhow, i was told that vehicle is under paint with a commitment of home delivery by april 18 which was yesterday. As expected, there was no communication on april 18 from them. And i could not follow up being busy with my work commitments and eventually still without vehicle.

Sir my dzire 2018. that the brakes of the car is not working properly. it is very dangerous to drive it on roads. any thing could happen to me. i am sure you may help me about from that situation. even i am using brakes the brakes paddle jumps its difficult for me to use the brakes on the highway.plz help me out from this situation. thanks regards
jyoti
juneja furniture

Ms rahul it's already 4 months gone but u didn't compensated me at all and instead played with my emotions. Instead u have made my huge loss and put me in total depression and frustration. Here u showed ur animalism instead humanism. Almighty god willl never forgive u at any cost. Just remember this. I have cheated me lied me and have done fraudulent with me. Really shame on u for showing such a nasty behaviour.

U people don't have guts to earn the income except you people loot the customers. Really shame on u people.

Almighty god will never forgive you. u people didnt compensated me. Just remember this. Really shame on you people for lying ro the customers and doing fraud with the customers.

Mr nidhi ms rahul today on 3rd sep. 2017 you had given me your valuable time but this time of yours is totally gone in vain as this is of no use for me. How you people can disrespect the customers and serve them as dog instead of god this you have proved. This is your cheap mentality. what the training you had given to your staff and yourself that you proved clearly.

Today u have told me that you will take action against your staff but i don't think so instead you people only dis-satisfy the customers which you have proved today. You people neither give discountd nor give satisfaction only disrespect disappointment, dissatisfaction, frustration which is the ultimate motto of yours and nothing else.

As a ultimate customer i am totally dis-satisfied at all wih the deal that was done between your side and me. Today you slso at once given me the same statement as that of hemant. Why because you all are one and make fool of the customers and don't understand them. Today one thing you had shown me that you as a owner and your staff all are one and think customer as a big fool. Really its very disappointing. Today you slso shown the same attitude as that of hemant. I think this is the mentality of t r sawhney group.

Neither discount nor the services were given properly. what else someone expect from you people. Really one of the worse experiences.

The accessories which is a very big part of the services is totally a third class. Reslly its a very poor and one of yhe worse experiences of my life. Really very shameful on your part. This type of conversation was not expected from you at all. Today you disobeyed the customer cum god.

As a ultimate customer i suffered a lot and faced a huge loss. Expectations were not in my favour. I was promised something but that promise was not fulfilled. And above all the behaviour of one of the fellow hemant was not upto the mark. Also deepankar made a false commitment to me. The way hemant behaved with me that he should be sacked and thrown out of the job. It was a total dissatisfaction to me that i had purchased a product of yours which is now an asset of mine. The attitude and behaviour was of nonsense nature and i had suffered a loss of nearly rs. 50000/-. How a vendor deals with the ultimate customer this i had seen at your showroom which is very shameful on your part. If this is the way you people deal with the customers then it's very shameful on your part and not appreciable at any cost. So its my request to you that you kindly give me a time to meet you personally and take action against hemant and kick him out of the job as that bloody fellow is not a right person for doing the job in t r sawhney motors. Mr. Sawhney if you still praise and appreciate your this illegal staff then i would like to say only one thing that you people don't have respect for the guests cum god. Because whenever someone comes to someone's house then that fellow should be treated as god and given full due respect which is not shown at your extreme end. So if you have some respect for the customers then you shall give me time to meet you personally. A person who comes to you and purchases a product from his hard money without due respect from your side then it's totally shameful on your extreme part. Last but not the least it was a deal full of frustrations and disappointments and dissatisfaction.