[Resolved] T24 Mobile — Beware of fraud company: T24 | |||
Illicit deduction of my T24 prepaid balance in name of data services. T24 Mobile Number: [protected] Since 6 months my account is getting deducted in name of data services which I have requested many time by speaking to customer care but did not get deactivated. Every time customer care told me that a message will be received with in 4 hrs of this call & your data services will be deactivated. Yesterday 11th March, 2015, 70 Rs has been deducted in a 4hrs duration in name of data services which I have not used & as per my knowledge it has been deactivated. I was shocked at the casual attitude of customer care when I asked this services should have been deactivated long back to which got the reply that sometimes due to technical issues deactivation request may not have processed. Are you want to say customer has to suffer due to your technical issues, moreover have not used a single byte of internet then how can I be charged for the thing which I have not used & requested for deactivation long time ago. This is clear case of cheating. Now as well I am not able to get this services deactivated, When I am trying to port my number it is also not working, I am not getting the sms code for porting. God save from this kind of fraud companies, think twice before going for this t24 services. Was this information helpful? | |||
Mar 14, 2016 Complaint marked as Resolved The issue has been resolved now, thanks for all the follow up. Great work from your side. Thanks
The issue has been resolved now, thanks for all the follow up. Great work from your side. Thanks | |||
4 Comments | |||
Comments
Hi Priya,
I contacted customer care multiple time but did not get any statisfactory reply & no executive contacted me as such on this issue.
I contacted customer care multiple time but did not get any statisfactory reply & no executive contacted me as such on this issue.
Trying to port the t24 number to another better service provider since two weeks but this cheat company is not sending the message only for porting verification.
God saves from these cheaters.
God saves from these cheaters.
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This is Priya from Future Group. Please be informed that my team is working on your issue. They'll get in touch with you at the earliest.
Regards,
Priya