[Resolved]  T24 Mobile — Commited Service not Provided

Address:

Nagpur, Maharashtra

Dear Sir, I am a consumer of T24 of Maharashtra circle from Nagpur. My mobile No. is [protected]. In the month of March 2014, I recharged my no. for Rs. 251/- and the service provider provided with Rs. 231 Talk time and 2 GB data free. On 6th April 2014 I received MSG from service provider that my pack is going to expire on 7th of April and I was again offered the same pack of Rs. 231 talk time and 2 GB data free with recharge of Rs. 251. on 9th I made a recharge of Rs. 251/-. But I was given only 1GB data free and talk time of Rs. 231. When i contacted customer care for the same, I was asked by the supervisor not to lodge any complaint with TRAI and I will be credited with 2 GD data within 2 working days. But till date nothing has been done in my case and when I contacted customer care today, they straight away refused and said to lodge complaint with TRAI. Sir at TCCMS site, for T24 consumer, there is no option available, that's why I am writing to you. Requested to kindly look into matter and take necessary steps against the service provider. Thanks & Regards, Mithilesh Choudhary [protected]/[protected]/[protected]