T24 Mobile — Internet and Main mobile balance wrongly dedected from my no

niladrydey2015

from Pune, Maharashtra

Address:

Kolkata, West Bengal

Hi this is Niladry Dey from Dum Dum i have been user of t24 no user from last 2 year and i satisfied with there service but from last 2 days they are deducted my balance wrongly and cheated me.When i called to customer service they are giving me wrong information that i have used twitter service but i d, nt have twitter account.Rs.175 deducted from my no wrongly also deducted my 500 mb data . So i decided not to use there service .But this is my kind request to t24 management please d, nt do this otherwise you will lost your valuable customer. T24 No from which balance deducted [protected] Thanks & Regards Niladry Dey

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Niladry,

Greetings from Future Group.
We apologize for the inconvenience caused to you. Please be assured that I have escalated your concern to the team and they will contact you and do the needful. Please note that your reference id for future conversations is 16471. Please feel free to write to me at [protected]@futuregroup.in for further queries.

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Niladry,

Greetings from Future Group. I trust that our team got in touch with you to resolve your matter. I hope that you are satisfied with the resolution. In case you need any further assistance, write to me at [protected]@futuregroup.in. We will be glad to help.

Regards,
Priya

deyasini

from Noida, Uttar Pradesh