T24 Mobile — poor customer service

Address:

Pune, Maharashtra

I have raised a ticket regarding slow browsing of internet due to poor network having complaint no PNR[protected] dated 30-03-14. The team assured me that my issue would be resolved within 2-04-14. On 01-03-14 evening I received a call from T24 and was informed to change y setting as per a messege they have sent which I have been using since the 1st day.But it did not work, so i requested to resolve it and I was assured to receive a call from T24 in the next 24 hr. But till 02-04-14 night I did not receive a call. I again call T24 to know my complaint status, but the representative named Mustaque behaved manerlesly and told that system is not working. He is not the 1st one who is behaving like this but maximum time the same update is received from T24 representatives that the system is down and to call after some time. Its a matter of regret that that "sometime" wont ends ever. The technical team members are not providing any updates nor resolving the issue.