T24 Mobile — Sim not activated | |||||
Hi I have been using T24 no. [protected], since past one year. However, recently i needed a micro sim for which I visited Big Bazaar Mahadevapura, Bangalore and received a new sim after paying 25/- (Executive advised to mention as sim lost in the form). Its about to be 3 days (72Hrs) and the sim is not yet activated. Also, none of your customer care no's. work, how do you even come under telecom sector when you can't provide proper service Was this information helpful? | |||||
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 5 Comments | |||||
Comments
I already sent an email and you replied saying this is forwarded to the relevant team (ref id 7623 received 03/08 10:08 am). Although till date and time, neither SIM is activated nor i have received any call/sms/email from your so called relevant team. Really Disgusting service of T24.
Why is it that your call center or customer care no's. does not work at any point in time???
Why is it that your call center or customer care no's. does not work at any point in time???
Hi Priya,
Sim is activated now. However, as i mentioned i needed a micro sim and that i wanted to exchanged with my old sim. I had a balance of around Rs.70/- with my old sim which is noy transferred yo my new sim.
Sim is activated now. However, as i mentioned i needed a micro sim and that i wanted to exchanged with my old sim. I had a balance of around Rs.70/- with my old sim which is noy transferred yo my new sim.
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Mar 9, 2017
Dear Customer,
I understand your concerns. However, as requested kindly share your details at [email protected] so that our team can look into it.
Regards,
Priya
Future Group
I understand your concerns. However, as requested kindly share your details at [email protected] so that our team can look into it.
Regards,
Priya
Future Group
My mobile no is [protected] and SIM no is[protected] its blocked due to wrong puk no so if there is possible to recover without changing the SIM telle on this no [protected] or I will go to any other mobile company's
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Mar 10, 2017
Dear Customer,
Please be informed that your PUK code is (78723717). After entering the code, it will ask for PIN number. It would either be 0000 OR 1234 by default. You have to give the same PIN number two times and whenever you switch off the mobile, it will ask for the PIN.You have to enter the same PIN which you entered earlier, otherwise your SIM will get blocked. I hope that you are satisfied with the assistance.
Please do share your feedback and suggestions at [email protected] as it will help us serve you better!
Regards,
Priya
Future Group
Please be informed that your PUK code is (78723717). After entering the code, it will ask for PIN number. It would either be 0000 OR 1234 by default. You have to give the same PIN number two times and whenever you switch off the mobile, it will ask for the PIN.You have to enter the same PIN which you entered earlier, otherwise your SIM will get blocked. I hope that you are satisfied with the assistance.
Please do share your feedback and suggestions at [email protected] as it will help us serve you better!
Regards,
Priya
Future Group
Hi Priya,
I already sent email TWICE to your email ID. You should check your emails first before you reply.
I already sent email TWICE to your email ID. You should check your emails first before you reply.
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Apologies about this. Pls write at [protected]@futuregroup.in with your T24 contact number and an alternate contact number.Will take it up.
Regards,
Priya
Future Group
Why is it that your call center or customer care no's. does not work at any point in time???