[Resolved] T24 Mobile — STV Recharge 600 SMS for Rs 29 twice, yet being charged for each SMS | |||
I am a T24 Mobile subscriber and my number is[protected]. I have paid for the Rs 29 package of 600 Local/National SMS (valid for a month() twice in the last two days (I did it through the *300# option). My balance shows 1776 free sms. Yet, I am being charged Re 1.0 for each SMS, local or national. In the past, this deal has worked for me. Why is it not working? Can I have my money back? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
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Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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Greetings from Future Group. This is Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest.Write to us at [protected]@futuregroup.in for any assistance.
Regards,
Priya