[Resolved] T24 Mobile — T24 DoCoMo - cheating customers

reeteshsahoo

from Chennai, Tamil Nadu

Address:

Khordha, Odisha

My wife has t24 prepaid cconnection for almost 3 years. What weobserved from last 2 months the account balance becomes to zero from 200+rupees. Checked with customer service guy but he mentioned that it is becauseof the net usage but there is no usage from the mobile from 2 days. There issome scam going on and this is really 2nd time we faced this issue

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Hello,

Greetings from Future Group. This is Priya. At the outset, please accept my sincere apologies for the problem you faced. I request you to write to me at [protected]@futuregroup.in with your contact details. My team will connect with you at the earliest.

Regards,
Priya