T24 Mobile — unable to dial customer care number from my t24 mobile

Address:

Bangalore, Karnataka, 560068

I am not receiving any of the text messages sent to me to my number [protected] and hence i was trying to contact the customer care; however i am unable to dial the it. I am getting the calls without any issues sometimes the network shows as airtel and sometimes t24, hence request you take to work towards resolving this issue at the earliest since i am not getting most of the messages sent to me.