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I have the same issue. I reside in salt lake, Kolkata. I went to the nearest big Bazaar and they directly told me that we aren't issuing new nano sims anymore. "Please port your number to some other service provider". This is what they told me exactly. Please help me
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Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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Please visit the Future Group store and take the new Nano sim on the same number.
You have to provide the sim issuance charge as Rs. 25/-, ID and Address proof documents again.
As soon as you get the new sim, please ask the T24 kiosk member to call the customer care and provide the new sim details for activating on the same number.
Regards,
Priya
Future Group