Tabcab — Driver unaware of destination

Address:400104
Website:www.tabcab.in

My sister from usa took a taxicab from the international airport Mh01BM1535. The driver I guess was driving for the first time. He took her in the opp direction southwards instead of North. She was unaware of Mumbai roads When she looked up she saw 'to worli' written so she stopped and asked him to take u turn. After that I guided them all the way at regular intervals. The driver had no clue where goregaon was situated in Mumbai . He was paid the amount he deserved for goregaon but his meter indicated higher as he had driven opp direction. When he followed her home, I told him to get the police and that we will sort in front of police. He waited outside for sometime and left All the private cab companies claim that they check the driver's credentials and that they are experienced. This driver neither knew the way nor did he know how to drive.
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She took Tabcab from Mumbai International airport to reach Goregaon. But the driver Mr Ansari, drove in the opposite direction towards churchgate .They had almost reached bandra when she saw the board"To worli" and asked him to change direction.Why are such trainee drivers employed?

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