Taj Florist Complaints & Reviews

I have place an order through there site, till date it has not been delivered and amount has been debited from my account. They are not lifting the call nor answering the mail. They are cheat..

cheaters

TFA[protected] this is my order no. It has not been delivered yet. Transferred d amount immediately. But they dont know who they have messed up wid.

I too ordered a bouquet for Rs 795 (and Rs 100 for delivery charge) from this site http://www.tajflorist.com/. Till now the bouquet not delivered. I specified to deliver the bouquet at 7:30 am in the morning. Its almost 5 pm. We should definitely take this to consumer court.

So far my worst experience of having ordered flowers from your site for my fisrt valentine after my marriage. There is no facility to call you people, its unreachable/switched off/ or the person doesn't pick up. There is no intimated time given on status. Do you guys think we are fools to sit at home the entire day on such an occasion to wait when you will deliver us the flowers at our doorstep? There is no name or the contact number of the delivery boy. I think I will have to put this case in the consumer court. Insipte of writing so many times, you people do not even make an effort to apologise or call back on the given number. There has been no courteous behavior from your end. I have been waiting since 10 am in morning to have some sort of an update from your end. Its almost 5 pm and you guys have ruined it all. You should stop this business if you cannot satisfy the customer. My entire money of Rs1475 has been wasted and I regret having coming to your site.

Taj Florist - Bad service. No on time delivery .No proper response.
VERY VERY POOR SERVICE.
Order Number :TFA [protected]
Ordered Flowers, Sweets, Chocolates, Teddy bear billed appx Rs.4500.

1.NO REPLY ON MAIL SENT 2 days before delivery
2.VERY RUDE REPLY FROM SEEMA AT THE ENQUIRY NUMBER.I requested please try to deliver before Noon or at least by 5.30Pm before the office is closed.Reply "No- we can deliver during the day.If its not possible for us we will deliver at billing address before 7Pm.
2.NO RESPONSE ON THEIR ENQUIRY NUMBER on the day of delivery at[protected]
3.NOW when Im drafting the mail its almost 7.30Pm still the Order has not been delivered
4.ALSO NO REPLY RECEIVED FROM THE "CONTACT US MESSAGE"

THE WHOLE DAY WAS SCREEEEEWED BECAUSE OF TAJ FLORIST-FOLLOWING UP WITH THEM AND NO RESPONSE.
NEVER ORDER ANYTHING FROM TAJ FLORIST.THEY ARE NOT WORTH IT IF THEY DONT ANSWER CALLS AND MAILS.

DONT GET CHEATED BY THE NAME TAJ -THEY ARE INEFFICIENT, UNORGANISED AND RUDE.

Dear Sir

I ordered a gift from "Taj Florist.com" and the order Number is "TF[protected]" and I specially mentioned that the gift should be delivered at 4P.M on 16thOct 09. But the gift is not deliverd yet

i have not found my product
(dual sim touch screen moblie)
which reff. no. is [protected]
i order it by check before 10 day
my check no. is 019115 (central bank of india)

by
vivek singh
gopal pura agra

We do not guarantee fixed time delivery . It is clearly mentioned on the website in the Terms & conditions and also on the the order form in Bold letters .

The delivery of the above order was done during evening hours on 16-10-09 . It seems the person who had ordered did not read the terms and conditions before placing the order ...

The person who had ordered the cake had chosen the preferred delivery time of Before 12.00 noon and the cake was delivered accordingly.

I ordered gift from tajflorist. It has been hours since the mentioned time and it has still not been delivered. Their service seems to e very poor.

I totally agree with Vivek their service is very very Bad .I had placed an order for flowers on 16 Feb and had requested them to deliver it by 10 a.m but they call me up at 11. A.m on 16 Feb and inform me the required flower were not available so the bouquet was not sent .How can they not a basic courtesy to inform before the time of delivery that the bouquet will not be sent .This show there lack of dedication to their work and to their customers.

I HAD BOOKED AN ORDER FOR GIFT VIDE ORDER NO TF[protected] ON 20.2.2010 FOR SAME DAY DELIVERY AT KANPUR, BUT STILL ORDER IS PENDING ON 21.2.2010 ON 3.15PM PLEASE DO FAST. THANKS

India Florist Online — Lack of timely delivery / no delivery of gift

I ordered a gift set (flowers + chocolates + card) for my in-laws who reside in Dombivili through IndiaFloristOnline. The price was paid online through my credit card.

I spoke with a representative on their customer care number +91.[protected] in the evening of Saturday, 12th June 2010. I am trying their customer care number (+91.[protected]) and their alternate contact numbers i.e.[protected],[protected] since today morning. All three numbers just ring and remain unanswered.

The first experience with IndiaFloristOnline has been extremely frustrating and absolutely disheartening.

I am still awaiting confirmation from my in-laws or your representative about delivery of the already booked and paid for gifts. Presume it is going to be a no show. I do expect a full & unconditional refund of the money I've already paid, amounting to Rs. 675/-.

IndiaFloristOnline have messed up the entire delivery and the gesture intended for the anniversary gift for my in-laws. I guess they do not understand emotions and the importance of such gifts.

Appreciate if someone at your end could take this up with them and ensure they're blacklisted. Details of the order placed are given below.

Order Number: CART24608187 Order Received: Jun 12, 2010
Product ID Description Qty Unit Price
10mixedroseschocolates+card 10mixedroseschocolates+card
Delivery date & card message :
Date: Sunday, 13th June 2010
1 Rs 675.00
Total Amount : INR (Indian Rupees) 675.00

I had placed an order yesterday (TFA[protected]) at 5pm on TajFlorist online site for the Bouquet & Chocolates to be delivered at "Trident Hotel" today on my wifes Bday which also happens to be 14th Feb. No news till now. Repeated mails & phones have not been answered. Bad service & a Bad experience. I agree with the site terms...there is no Guarantee of Delivery.

Taj Florist — no delivery of order

this is a fake site. They don't deliver the products. I ordered a gift and they did not deliver it. The phone number given by them is switched off. They make money by fooling in this way. So, please don't go to this site.

I ordered a bunch of rose for 14th feb 2012. they changed date to 15th without any information. The track number is TFA[protected]