Taj Hotels — 2nd complaint in one week for booking banquet at taj mahal mumbai

Address:Mumbai City, Maharashtra, 400101

It is so very disgusting that I am even writing this that the service at Taj Mahal Mumbai is 3rd grade . THIS IS MY 2ND COMPLIANT FOR THE SAME ISSUE WITHIN A SPAN OF 1 WEEK. I had earlier inquired with Riddhi for the banquet for my wedding on 10th july 2018 and she responded only once and then ignored my calls and mails. After my complaint Mr. Akshay who is the sales Manager called me and apologised on Riddhi's behalf and gave me his cell number I called him once he responded, then I called him 2 times in a span of 3 days and left a msg with him that I want to close the deal, he then responded after 3 days with an SMS at 7.30 in the morning that he will call me in the evening, now it has been 2 days after his msg he not even bothered to call me. We had so much hope that Taj would be the best service but NO TAJ IS ONLY AFTER THOSE NRI AND WHO CAN PROVIDE MORE MONEY. MR RATAN TATA YOUR TAJ SUCKS BIG TIME NO VALUE NO MORAL, SHAME ON THE SERVICE PROVIDED BY AKASHAY AND RIDDHI AT TAJ.
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