Taj Hotels Complaints & Reviews

I am staying in room number 508 of Taj, City Centre 2, Kolkata in room number 508 and the security person at the entry gate misbehaved with us and refused entry for almost 15 minutes... When I entered the hotel and tried to lodge a complaint, I was not given any assistance and told that they had no system of accepting a written complaint.
Arvind
Room no. 508...

This is Meghana Thakkar from Hyderabad.Want to share a strong negative feedback on Taj banjara Hyderabad.

We had booked a stay at Taj banjara Hyderabad for 10th of July in the name of Mr.Anand Thakkar.

The room was terrible.There were dead mosquito in the bathtub, curtain springs were broken we could not even put the curtain during our stay.The balcony was full of pigeon ###.We requested for room change but unfortunately...

We stayed at Taj banjara Hyderabad on 10th of july, the room was all dirty balcony was full of pigeon ###, dead mosquito in the bathtub and curtain springs were broken we could not even put the curtain during our stay.

Really disappointed with the management...

We had an agreement to conduct wedding event on 15th of July at Vivanta by taj, Vadodara .Now that is not being honored.

3 weeks prior to the event we are being informed that the AC is not working.

Is that really a valid reason?

We are being asked to shift the event date from 15th to 16th July, which is really absurd.

How's the AC going to be available on the next day?
br...

I have stayed in Taj Mahal Palace from 2nd May to 3rd May. While booking the room there was technical issue and 2 rooms got booked for which I got mail after 5 days so I called the duty manager he asked me to cancel the room and assured me that there won't be any cancellation charges. Now after 20 days on 20/05/2021 The taj mahal palace deducted Rs 5216 and now not even paying attention to my complaint....

In Covid period we all have been considerate and travel has been so easy to plan and execute. With an infant we had to cancel a plan and the cancellation was done well 2days in advance, however Taj Agra billing team is not ready to reverse and has charged us fully without providing us any services....

I have stayed in a bunch of Taj hotels including the Taj Mahal Palace and Taj East end in Mumbai, Vivanta Dwarka, Gateway hotel Marine drive Cochin etc and never had such a bad experience than at Vivanta Dal Lake. The views from the hotel is the only real positive I can think off from this hotel.
1 . I had made my booking via makemytrip and had chosen and paid for all 3 meals and this was confirmed by the hotel front desk on check...

I have stayed at THE GATEWAY TAJ RAMGARH HOTEL on 14th feb to 15 feb

So at time of check out they gave us few bills which were not signed and neither that facility used by us it was almost 10000/- Charges they asked extra although we dint even used that facility

Even we have asked for a single water bottle from hotel staff "RITU SINGH " "HEAD OF HOUSE KEEPING '
She just screamed on us...

I was staying in Room No.117 of Taj Lake Palace Hotel at Udaipur, Rajasthan. I have left one Blackberry Evolve Phone inside the safe of the room. Navneet of the hotel was kind enough to inform me. At the moment when I got the information from Navneet, I was in Chittorgarh which is 120kms away from the hotel. I requested him to send the phone to Chittorgarh for which he told me the charge to Rs.21000.00. I requested him along with Mr.Desai...

My family booked 2 rooms at tajview-ihcl seleqtions in may 2019, and our date of stay was september 2019. The reservation confirmation email from the hotel had a seemingly innocuous comment: "we will be upgrading our rooms from 1st may till 31st oct 2019 (9.00 a. M. To 6.00 p. M.). We assure you that we have taken all necessary measures to minimize any inconvenience to our guests."
With this reassurance from a company as reputed as...

Last month on dated 31.07.2019 i visited taj hotel delhi, where in i had contacted the restaurant manager (Name jyotiraj) regarding i will be redeeming a taj e gift card to which he said, he will be doing it post having the food. When i presented my e gift he refused to accept it saying it cant be redeemed for food, while gift card terms clearly say that it can be redeemed for food. It was a taj expressions gift card. He didn't cooperate...

It is so very disgusting that I am even writing this that the service at Taj Mahal Mumbai is 3rd grade . THIS IS MY 2ND COMPLIANT FOR THE SAME ISSUE WITHIN A SPAN OF 1 WEEK. I had earlier inquired with Riddhi for the banquet for my wedding on 10th july 2018 and she responded only once and then ignored my calls and mails. After my complaint Mr. Akshay who is the sales Manager called me and apologised on Riddhi's behalf and gave me his cell...

My recent sad experience as a taj inner circle member

I had renewed my taj inner circle membership [[protected]] on 30th may 2017 by remitting rs. 11164/- [eleven thousand one hundred and sixty-four rupees]. Normally my life is confined to ernakulam, which is my hometown. Usually, i am not in the habit o[censored]sing the privilege vouchers which come with taj epicure card and the kit. Since i had to go to calicut recently i had...

I was at the bar yesterday night when the entire staff from the manager to the security guard came charging at me.. There was a manager named gurdeep(punjabi guy) ,who encouraged bad customer service and supported his staff to have threaten to hit me.. I was at the bar( chipstead) and all this started when I asked the manager for a drink and he serves me the same with an attitude and after half hour. On questioning on the kind of service...

we stayrd at the gateway surat, a beautiful property, as a part of the wedding party. On the last day, before checkout, we sent three cartons of mangoes to out room (no. 532) with the bellboy. the same was not found when we returned to our room in the evening. This incident took place on the 6th of may. Till date NO ACTION has been taken. thanks...

We reserved a table at the Blue Ginger Taj Palace, New Delhi on 22nd February 2011 for dinner on the 26th of February 2011. During my reservation I had requested that we would like to continue at the Blue Bar (after dinner) so kindly reserve a table there also. I was told that since they do not take reservations at Blue Bar , they will put my name on the priority list since I was calling a week in advance and would give the table to us after...

Dear Sir,
With utter disappointment i shalll like to bring this to your kind attention that myTAJ Epicure Plus Gold card was due for renewal in the month of June 2010 and the same was done by an one of your executives ANISHA on 25/06/2010 at my residence thru Cheque amount Rs.10755/= drawn on OBC,Preet Vihar dated 25/06/2010 vide TAJ Hotels reciept no. 2679 and only a temporary card was issued no.[protected]/G

Insipte...

I just bring to your notice that 2000 year I was open account in laxmi tower mg road indoor 0 balance. Shadily feb 2010 I was deposited some money Wednesday 24.02.2010 I was cheeked balance hence 855 rupees les. This is not right producer mo account no is[protected]

Thanks

Vijay tiwari

Mobil no [protected]...

Greetings of the day!!



The below mail is absolutely false claim made by the taj Hotels. I am in Mumbai and did visit The Taj Lands End yesterday (Sunday) with my family and was shocked to see NO large screen at the mentioned outlet. I was advised to visit the coffee shop where the manager Mr. Leo was rigid in claiming that he has read the mail that is below and that he can’t extend the offer at the coffee...