Taj Hotels — Vivanta by taj vadodara Banquet

We had an agreement to conduct wedding event on 15th of July at Vivanta by taj, Vadodara .Now that is not being honored.

3 weeks prior to the event we are being informed that the AC is not working.

Is that really a valid reason?

We are being asked to shift the event date from 15th to 16th July, which is really absurd.

How's the AC going to be available on the next day?

Not only 16th, but 1st of July is also possible?

This is harassment of the next level!

Is this the hospitality vivanta/Taj famous for?

What is our fault? That we paid a hefty sum in advance?
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