TalkCharge — Bill Payments and convenience fee fraud

Address:

New Delhi

Last year on 26th Sep Talk charge started charging convenience fee of huge 20% which is totally illegal as noone charges such hefty commission in the name of convenience. Somehow we digested that charges as huge amount is blocked with them in their wallet. Now Let me share latest incident of Talkcharge.. I made 3 electricity bill payments. First on 3rd Jan'24 for BSES second of BSES and third of TATA Power Delhi on 12th Jan'24. All were showing successful on talkcharge app and website and I thought it would be cleared max by next day. While checking those bill payments on Electricity provider portal they all are showing pending.. This talkcharge is such a crap company who is holding the money illegally. I want to file a case against this fraud company as they are big time cheaters. Now if electricity provider impose a late payment fee penalty then they are not acknowledging to bear that cost. Despite payment hefty 20% convenience fee that bill are pending.. Infact they should refund that convenience fee as they are providing inconvenience to customers and users.