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TalkCharge — Landline bill paid successful but BSNL didn't receive amount

Website:www.talkcharge.com

I paid my BSNL Landline No. [protected] (Account Number: [protected]) via TalkCharge successfully. Payment DateTime: 21st March 2017 12:47:08. OrderID: TC[protected]. Amount: 553/-, BSNL didn't receive this amount and they billed it again this month. Its been several days now since I sent an email at [protected]@talkcharge.com but no resolution yet. They neither respond nor refund the amount.
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    264, 2nd Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana, India - 122018
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