[Resolved]  TalkCharge — regarding non refund of rs 14 for failed transaction at talkcharge through speedpay gateway

This was regarding rs 14 addition to my talkcharge wallet with order id tc[protected] and tc[protected] both the order id failed but in one of the order i actually paid up in andhrabank net banking. Amount was deducted from my savings account. But till date amount was not refunded. I have already dropped an email but there was no response neither from andhrabank nor from talkcharge.

Please resolve the issue at the earliest. I have attached all the screenshot below to justify my claim
+2 photos
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May 19, 2018
Complaint marked as Resolved 
Talkcharge refunded the amount
Complaint comments 

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Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number, email id along with your account number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Dear Customer,

We are awaiting for your contact details and your email id along with your account number to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service

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