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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 103

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U
udhyapandian
May 27, 2021
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Address: No 10 gandhiban street vedhchalam nagar Chengalpattu

Hi,

Iam udhya pandian I was stayed in Chengalpattu and every two months my EB bill receive with minimum amount of 500 to 600 only. But in this time we received a bill 2500 rupee even In my home no ac and also used with limited electronics and my family was affected by covid so we never used a electronic items frequently . Kindly check this and let us know
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
May 27, 2021
Updated by udhyapandian Iam udhya pandian I was stayed in Chengalpattu and every two months my EB bill receive with minimum amount of 500 to 600 only. But in this time we received a bill 2500 rupee even In my home no ac and also used with limited electronics and my family was affected by covid so we never used a electronic items frequently . Kindly check this and let us know

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    Sanju12419
    May 27, 2021
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    Hi,

    I live in Bharathiar Street of Vengadamagalam, pincode 127 where we are facing extreme power cut during lockdown as a result we are unable to take work from home due to this people are moving outside the home during pandemic.

    There is no response from Mambakkam EB when called not sure if people are actually working. Please do look into this issue as quickly as possible.

    Thanks
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      samsalive
      May 27, 2021
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      Address: kattunemili, ulundurpet(Taluk)

      Extension of cable needed but officers saying that software for extension related work is not working. can someone confirm this. If new software is taking time for golive, cant the old software can be taken into consideration.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        N
        Navya19
        May 27, 2021
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        Address: No.10, Kaleeswarar Street Arul Murugan Nagar Ext., Keelkatalai

        Electric line in front of house rubbing against branches and creating spark and sound. It is an area where even small kids play so we have been complaining to TNEB no. 22581300 but the person keeps saying tomorrow. Its is very dangerous especially as its is windy season. Please kindly resolve this problem.
        Address:Kaleeswarar Street, Arul Murugan Nagar Ext., Keelkatalai
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          A
          A Sneha
          May 27, 2021
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          Address: Pammal, Krishna nagar chennai 85

          I’m working from home. And I’m facing frequent power cut daily atleast for 3-5hours. Their is no reply from EB office. They keep the line busy.. Tried calling EB minister as well.. No is taking care of this issue noo one is giving ears to listen the concern. Address- pammal, krishna nagar chennai-85
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            A
            [email protected]
            from Chennai, Tamil Nadu
            May 27, 2021
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            Address: Thoraipakkam, Chennai

            We have received a Bill for the Month of May 2021 of Rs. 10360. for 1600 units stating " Previous Assessment Amount Billed".

            But our last bill reading dated 22nd March 2021 : 22760
            Reading as on 26th May 2021 : 23176
            Total units consumed : 416

            Almost 1200 units extra, for the last one year, our billed amount is more than Rs.10000.

            How can for 416 units bill amount is 10360.

            Consumer No. [protected]

            Attaching all the screenshots for reference.
            +2 photos
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              S
              saranya1396
              May 26, 2021
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              Address: Kattaikadu, kanyakumari district

              I have facing power cut for more than 24 hours. Please do needful
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                S
                saran@81
                May 26, 2021
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                Address: Sangandi thottam, alangiam, dharapuram, tiruppur dt

                Dear Sir,
                Consumer number:[protected]
                I'm a single widow woman residing with my 95 years old father. I'm from Alangiam village, dharapuram, tiruppur district. I'm residing in farm house. For the past few weeks I'm witnessing power failure only in my home. Other lines are receiving electricity. I'm calling line man weekly and getting right. Now I'm in power cut. Please give permanent solution. Thank you.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  S
                  Shajini Johnson
                  May 26, 2021
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                  Address: S/o A.Johnson, Asaripilavilai Muhilankarai

                  I am from kanyakumari district thuckalay area. Power not working. Lineman not attend the call
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                    M
                    MMKIbrahim
                    May 26, 2021
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                    Address: Moore Street, Mannady, Chennai- 1

                    Consumer No. [protected]
                    Name : Hasnudeen
                    Sir my building in No. 8 Moore Street, above mentioned connection is in my building and on 16/03/2021 reading was 68860 and we paid Rs 3459/- this month reading was not taken but the amount mentioned in the website was Rs 19294/- I kindly request you to revise the amount as per actual reading.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      G
                      Godwin Thambiraj
                      from Delhi, Delhi
                      May 26, 2021
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                      Address: Kattathurai, Kanyakumari

                      I am working from home at Kattathurai, Kanyakumari district since last 1year. Observed whenever there is a small rain, the power supply goes off and is not restored for minimum 2 days.

                      Other normal days, every day there is power outage frequently for 10 to 15 times. We have complaint the EB office multiple times in vain.

                      The bill and service tax is paid on timely manner but the service and disruption is pathetic, can you please resolve the frequent power supply outage issue.

                      Service Number: [protected]
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                        S
                        Shebin T
                        May 26, 2021
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                        Lineman not attention call
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                          R
                          rskarthy
                          May 26, 2021
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                          Address: DEECEE TOWERS 1STFLOOR 2NDAVENUE ,ANNA NAGAR EAST CHENNAI-6000102 NEAR CHINTHAMANI GIRIYAS

                          I am Karthikeyan from Anna Nagar, Chennai. I took a commercial site for Coaching Business in Anna Nagar East. Due to the government order, we have stopped the admission progress and shut down the coaching academy in April itself. But for the current EB billing its shown as Rs.32, 265. But for the last billing we paid is Rs.3, 322. As per the PMC calculation mentioned in the "CPRO Press Release dated 05.05.2020", it says last billing amount to be paid as PMC.
                          But the TNEB raised the billing with Rs.32, 264. During the Pandemic Situation, its unaffordable one for me. Before the billing date, I am requesting to correct it.
                          Also I raised the complaint in the TNEB online portal and the complaint completed without any actions.
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                            T
                            T Pasupathy
                            from Coimbatore, Tamil Nadu
                            May 26, 2021
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                            Address: 10c Periyar Nagar .Nehru nagar East, Kalapatti ,Coimbatore 641048

                            The consumer number is [protected]. located in Periyar Nagar in Nehru Nagar East Coimbatore. This house is vacant for the past four months. Last bill amount is Rs.80/ only in March. Till now the house is vacant but bill amount is claimed Rs. 1846/ without taking reading. This is unacceptable Actually the bill amount should be zero since no usage and first hundred units are free. Hence I request either claim previous bill of Rs.80/ or claim actual amount after taking reading.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              A
                              AartiReagan
                              May 26, 2021
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                              We have received a Bill for the Month of May 2021 of Rs. 9040. for 1600 units stating " Previous Assessment Amount Billed".

                              But our last bill reading dated 22nd March 2021 : 24380
                              Reading as on 26th May 2021 : 24997
                              Total units consumed : 617

                              Almost 1000 units extra, for the last one year, our billed amount is around Rs.1000.

                              How can for 617 units bill amount is 9040.

                              Attaching all the screenshots for reference.
                              +2 photos
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                                J
                                Janani Mohanraj
                                May 26, 2021
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                                Address: 48/20 pudukuiyanoor bannari post sathyamangalam erode district- 638401

                                Contionusly power cut is happening here and lineman is not giving proper answer to us thats the main problem .he is having responsibility to tell us whats the problem is going on here
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Vasudevan R
                                  May 26, 2021
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                                  Address: R.Vasudevan,No.113A,Pillaiar Koil Street,East Balaji Nagar,Kallikuppam,Ambattur,Chennai-600053

                                  Sir my consumer no.[protected] single phase meter display is not clear and readings are not visible, request to replace the meter pl
                                  +1 photos
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                                    R
                                    raviveera12
                                    from Bengaluru, Karnataka
                                    May 26, 2021
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                                    Mambakkam EB office non-responsive of complaints

                                    Address: Mambakkam, Chengalpattu

                                    25/05/2021: I live in Casa Grand Urbano, Ponmar. For the past 3 days, there was hardly power available . I did raised complaint through whatsapp EB complaint chennai but no response. I called EB office Mambakkam but nobody picks up. Please help to resolve...
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                                    Jenif
                                    May 26, 2021
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                                    Sir,
                                    We reside in pallikaranai, here we face regular power cuts for more than 2hrs per day. Even in night times they do the same and no response if we try to contact the eb office. Not even once they pick up the call. Please check and resolve the problem asap.

                                    Thankyou
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      Sibi Srk
                                      May 26, 2021
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                                      Address: Tirunelveli, Sawyerpuram

                                      The power cut will be made from 25/05/2021 time 7.30. Not yet received.
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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