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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 123

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V
Vasanth2000
from Bengaluru, Karnataka
Feb 17, 2021
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Door Lock Billing for Domestic Service

Address: Vaduganthangal
Website: www.tneb.com.in

I own a Land in Vellore and I have applied and got Domestic Service for my Borewell for the past four months billing cycle was regular only minimum amount of ₹322 was charged during last month suddenly Bill appears as ₹1166

When I checked with my login in TNEB it was mentioned as "Door Lock" actually there was no lock for the door of meter box...
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nivetha suriya
from Chennai, Tamil Nadu
Feb 16, 2021
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Voltage fluctuations

Address: addres: 5/71 E type sidconagar 9th main road Villivakkam chennai 600049

Addres: 5/71 E type sidconagar 9th main road Villivakkam chennai 600049
Hi in my house voltage fluctuation is there from past 1 month i have called near by sidconagar eb and complaint still now no response from there side sometimes very high voltage is coming that time offed tube light itself getting brighter and my electronic devices getting damaged due to this sometime low voltage so ac not running my mother is heart patient night...
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RejishaMV
from Saint Thomas Mount, Tamil Nadu
Feb 16, 2021
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Sir,
Consumer No.[protected]
I have given request for Name transfer from previous owner to our (me & spouse) name and I have received the card last week. In the new card the flat no has written as "S2" instead of "S3". Our flat No. is S3.I have requested the official in the EB office and he has asked me to put a complaint in online consumer forum. Sir, Kindly resolve my issue
The correct address is,
S3, P.No.B, Block No.B, Sahana Springs, 4th Cross Road, Macro Marvel River View County, Manapakkam, PIN-600125.
The scanned copy of old and new EB card is attached herewith for your kind perusal.
+2 photos
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    G
    gkarti_06
    Feb 16, 2021
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    No Street lights in Miller Bungalow road (near BSNL, Aranmanai) at Ramanathapuram DT, Ramanathapuram - 623 501. Requesting you to add street lights so women, kids can walk safely and securely after 6 pm every day.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      K
      khaleel5626
      Feb 15, 2021
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      Address: No 22/23 1st Street Selvaganapathi Nagar Thiruverkadu Chennai -600077

      Dear Sir Our Area Eb Post (No 22/23 1st Street Selvaganapathi Nagar Thiruverkadu, Chennnai-77) Very Damage .Kindly Replace it
      Thanking You
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        R
        rajeedhishal
        Feb 15, 2021
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        Address: No 5 South Ayanarkulam street, Viluppuram

        Consumer No:[protected]

        Electricity reading for the above consumer no is not being taken properly. They are adding extra charges which we have been noticing for the past few months. When a particular person comes to take the reading the charges are doubled or tripled than the usual however we assume that we do not do not use that much of the electricity to get the bill for double or triple the amount than the usual.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          S
          Sajan S
          from Mumbai, Maharashtra
          Feb 15, 2021
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          I made my TNEB payment on 6/2/2021 through gpay and my money has been debited from my bank account but its not updated in the TNEB portal. It's been more than a week now still no update from their side. Could you please look into the issues and refund my money. I have attached the payment details and status of the payment below.
          +3 photos
          Mar 10, 2021
          Complaint marked as Resolved 
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Feb 15, 2021
          Updated by Sajan S
          Consumer No : [protected]
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            A
            Aniket S1988
            Feb 15, 2021
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            Address: Flat no F2, Plot No 4032 Cauvery Street, Madipakkam Chennai 600091
            Website: www.tangedco.gov.in

            Hi,

            This is S.VIJAYA RAGHAVAN, I'm residing at Madiapkkam (Chennai South) having an TNEB connection (Service Number :[protected]. I was away (Out Of Station) from 27th Nov 2020 till 8th Jan 2021. During this period there was no electricity consumption at my residence. However on 31st Jan I get a bill with Unit assessed 760, Which is generally not possible.

            Some people came from the EB office and replaced my meter on 8th Feb, saying its a faulty meter & I got charged based on my previous Bill which was again 760 unit.

            Based on my last year history during this period my Assessed Units was 270. In winter we do not use AC & I always use to go Out of station on Dec- Jan period of the year.

            This is unacceptable. TANGEDCO must review & should send me the correct bill.
            +1 photos
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              J
              Jebaanitha
              Feb 14, 2021
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              Address: Pammal EB office

              Respected Sir,
              We were out of station for 2 weeks and returned only today (14th Feb) at 2 AM. We paid the electricity bill on 6th Feb with fine (last date was 5th Feb). But we found our Fuses to have been removed to our surprise. We adjusted till morning with great difficulty especially because we have 2 kids and they hardly slept. We reported the issue around 9 AM and a person named Srinivasan came around 12:30. He asked for the EB card and the payment receipt. I showed him the same but he refused accept it and he kept saying that the EB did not receive the payment and asked me to visit the EB office the next day and make the payment again. I told him that I am ok to visit the office the next day but I cannot make the payment twice. He suddenly got angry and just walked out saying that he cannot fix the issue. I asked for the manager’s number and called him. The manager was kind enough to check and confirm that the payment has been received. The manager then asked Mr.Srinivasan to fix the issue. He said ok to him but he asked me to visit the EB office and get the Fuses. I then went to EB office. He gave me 2 Fuses but he couldn’t find the third one. So he just gave another one and said it will work. But when I tried after coming home, the third one did not fit. I called him again and told him the same. He said he will come and fix the issue but didn’t come until now. We are really not sure why he did not accept the payment receipt which clearly a proof of payment. We are very much disappointed with his service and attitude. Could you please do the needful here? Let me know if I have to formally register a complaint against him.
              Thanks,
              Jeba
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Consumer Number:[protected]
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                P
                Palani Siva
                Feb 12, 2021
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                Payment Debited but not show in TNEB

                Dear Sir,
                I have made TNEB payment through google pay on 08/02/2021 and got debited of Rs.350 and Rs.140, but in TNEB webite it shows again need to pay . There is no transaction history .Again i paid the payment using IOB netbanking, because due date in 11/02/2021 . Kindly find the payment details.

                ConsumerNumber : [protected] - Rs.350
                ConsumerNumber : [protected] - Rs.140

                With regrads
                Palanivel...
                +2 photos
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                Nirmala Aridoss
                Feb 12, 2021
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                Hello sir, iam Nirmala from Madambakkm.I applied new EB temporary connection in online on 3/2/2020.but still now I don't get a new connection.i got a consumer number also.but no response in eb office madambakkam.east Tambaram.ch-126.
                +1 photos
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                  V
                  vennila1
                  Feb 11, 2021
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                  Address: Thiruvambalapuram. Radhapuram (taluk). Tirunelveli district,
                  Website: Misuse of free agriculture power

                  This is to bring to your kind notice that my name is T.Kandasami S/o.K.Thangaraja Residing At No:2/108 South Street Thiruvambalapuram Radhapuram taluk Tirunelveli district.
                  I want Agriculture land at Thirumullavaram, And my Adjacet land is being owned by Mr.palavesam.
                  Mr.palavesam Has got a new EB connection by means of Thakkal scheme. (Service number[protected], And His land survey number is 55/3E. But he is misusing 55/3F survey number Which is in the name of Mr.Ganapathi konar. for supplying water to 55/3D & 56/8, by Means o[censored]nderground pipe line, so request to take necessary Action Against Him For misusing EB Service, .

                  Note: Photo's Attached For Your Kind Reference

                  Yours faithfully
                  T.kandasami.
                  [protected]
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                    D
                    Divakar Sundararajan
                    Feb 11, 2021
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                    Address: old no. 17/3, new no. 2, jawahar road, Ramana nagar, Perambur, Chennai - 600011

                    We have a three phase connection and one of the phase goes down much often and we need to call EB many time to get a temporary fix Kindly request you to attend to the fault as soon as possible and give us a permanent fix.
                    Thanking you in advance.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      S
                      sakthivel bn
                      from Delhi, Delhi
                      Feb 11, 2021
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                      Address: Saras Villas, Patel street, Padur - 603103

                      I live in Saras Villas community, Padur. Voltage fluctuation is very frequent. During night it goes down to 100V. We, as a community have complained to TNEB padur office. But no action taken so far. There are many children and working professionals. Bot ableb to get good sleep due to low voltage. Many appliances also got damaged.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        N
                        natesank
                        from Delhi, Delhi
                        Feb 10, 2021
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                        Address: No.27/11 Morison 1st Street Alandur Ch-16

                        Dear sir/Madam, our current reading is 2231.6 for this billing cycle. But reading was taken as 3880 and used unit as 300. We are facing this different reading issue from the past few billing cycle which made us paying excess billing for the previous cycles. Please either fix the meter reading or correct my billing amount to avoid at least future discrepancies.
                        +2 photos
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                          E
                          Er Siva
                          from Tirunelveli, Tamil Nadu
                          Feb 10, 2021
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                          Address: kumbakarai road in periyakulam. Theni Distribution Circle, Periyakulam Division, West Periyakulam Sub Division, Keelavadagarai section, Kumbakarai Distribution fed by Kumbakarai SS -VIII

                          In my coconut farm the EB distribution lines are crossing at so many places, in which at two places the distribution lines are lying very low in a dangerous condition, ie if I lift my hands upwards it can touch due to the week pole stay wire, please do the needful at the earliest possible. The farm is situated at kumbakarai road in periyakulam.
                          Theni Distribution Circle, Periyakulam Division, West Periyakulam Sub Division, Keelavadagarai section, Kumbakarai Distribution fed by Kumbakarai SS -VIII
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            M
                            Muthusamy777
                            Feb 9, 2021
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                            Address: Mandaiveli

                            Dear Sir,
                            I have paid TNEB online payment through UPI payment using Axis Bank Gateway - Google pay. Amount debited from my account and its shows Payment success. But TNEB online shows not paid.

                            TNEB No: [protected]
                            Name: Rajeevan
                            Area : Mandaiveli
                            Date: 06-Feb-21 3:21PM
                            UPI transaction ID:[protected]
                            TO:TANGEDCO : mab.[protected]@axisbank
                            From: [protected]@oksbi
                            Google Transaction ID : CICAgKCroazPIA

                            Refer the attachment

                            Thanks : Muthusamy.
                            +2 photos
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                              Urmila Damodaran
                              Feb 9, 2021
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                              Address: No.86, 6th cross street , AIBEA nagar, Mogappair west

                              Electricity problem in our home where we have only one phase that to we can't able to use..
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                                M
                                Manipunimp
                                Feb 9, 2021
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                                Consumer Number :- [protected]
                                Actual bill date :- 11.02.2021

                                However today (09.02.2021) visited to EB office Tiruchengode(pin code :- 637211) for payment.
                                Our bill amount :- ₹3216
                                We given ₹3220 and requested Electricity metre sheet and they wrote and given.
                                After that we asked balance amount of ₹4.
                                EB staff replied that want ₹10 for EB Reading sheet.
                                So balance ₹4 not given .
                                Kindly give solution this issue.
                                wheather we need to given amount for reading sheet.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Munusamy chandran
                                  from Bengaluru, Karnataka
                                  Feb 8, 2021
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                                  Address: No.9 , Linghi Chetty Street,Mannady ,Chennai-600001.

                                  Dear Sir

                                  We have paid for the month of eb charges Rs.831 for the month of Jan 2021 .

                                  Consumer No.[protected]

                                  Vide Receipt No: CHC106AR3C938 DT 8.2.2021
                                  Rs.831/-

                                  Thanks & Regards
                                  C.Munusamy
                                  [protected]
                                  +1 photos
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