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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: May 23, 2026
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 126

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B
Basaria
Apr 14, 2021
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I don't have a power supply and I raised a complaint but they are answering very cool..that they will come and search tomorrow..and there is no proper response..kknaga trichy..
Eb card no is[protected]
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    Angeline Jennifer
    Apr 14, 2021
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    Address: Green bank colony , Kangayampalayam Sulur Coimbatore Tamil Nadu

    Coimbatore Sulur Kangayampalayam Eb line man KRISHNAN he is not attending any complaints from the consumers of his panchayat.He ia speaking rudely and manerless. Kindly take some action for the healthy consumers. Thank you
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      R
      Rithish aniruth
      Apr 14, 2021
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      Address: Muthumariamman kovil street periyar nagar tiruttani

      I raise a complaint thiruvallur district, tiruttani- periyar nagar they power off only on night every day... How should we sleep go work on tommorrow...i make a call kanchipuram head office they not response not make a complaint kanchipuram head office phone number:[protected]
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        H
        Hemanath Chemist
        Apr 13, 2021
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        Address: Thottikalai village, Thiruvallir district

        Two days of more power in our village due to this children's, housewifes and person who are going to office are affected severely. We can't able to sleep for last two days. While contacting to our section eb office they can't pick up the phone and answer properly and the notifications from thiruvallur board told that for one week take to ready the transform. This is long duration affect the families. So i kindly request you to do the favor.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          B
          bala manian
          Apr 13, 2021
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          I am residing at 142 South Red hills Road, Villivakkam.
          My consumer No is[protected]. On this day of my complaint my reading shows 007069 kWh on 13-04-21.My last month reading was 007004hwh.So errousnely the reading calculated for 700 and odd units and charged for Rs.3461.Pl arrange to rectify this issue as early as possible. (Last date for bill payment is[protected].

          Name. Balasubramanian.

          Phone. [protected]
          Consumer no.[protected]. / service name R.Raman
          At
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            K
            k.v raj
            from Tenkasi, Tamil Nadu
            Apr 13, 2021
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            Address: Tiruppr, Perumanallur

            Dear sir perumanallur eb office near not come line man line will not come 2 days ago no response in eb office sc no[protected]
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              N
              niha fatima
              Apr 13, 2021
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              Address: royapettah

              We are residents of ribero street, royapettah. I have been facing power outage since last night and power was restored and again it is interrupted. I am a project manager and i am working from home and i have client meetings lined up. I called up 1912 they attend the phone and disconnected the call and one female rudely asked me to contact EB instead and not bother them. It was highly unprofessional. It is a great inconvenience to those working from home i request you to kindly look into this and restore the power.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                L
                lokanathantk
                Apr 13, 2021
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                Address: thimmabooplapuram, uthukottai

                Https://www.consumercomplaints.in/tamil-nadu-electricity-board-tneb-b101056#get-...⇄ Kindly refer to the above complaint lodged in regard to low voltage of 95 -120 volt consistently the staff TNEB uthukottai CLAIM their inability to rectify the same. I kindly request to take initiation in sorting out the issue since the plants are drying up without water.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  S
                  Sathyadev Sanjay E
                  Apr 12, 2021
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                  Address: 4/1329A pillayar kovil street, paraniputhur, chinna kolathuvaanchery, mangadu(PO), chennai-600122

                  E.Sathyadev Sanjay, 4/1329A pillayar kovil street, paraniputhur, chinna kolathuvaanchery, mangadu(PO), chennai-600122. I am residing on referring to the above Residential address, the street light is not working properly in this street for almost 3 months. due to that light is not working there is threatening of venomous snakes and insects. So I request you to kindly see to this issue and take necessary action as early as possible.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    P
                    priti0301
                    Apr 12, 2021
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                    Below 2 transactions on 31/03/2021 for 574 amount deducted and payment not successful and refund not yet credited it is 12 days now

                    [protected]
                    [protected]

                    Still in status - RECOMENDED FOR REFUND

                    Please process refund asap and share status
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      G
                      gracia2021
                      Apr 12, 2021
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                      During online login, 18-03, the payment due showed 30818. I paid the bill and it is available in e receipt archive. Again a bill of 716 was generated on 24-03. And the previous bill is not visible. I had lodged complaint in tneb portal and there is no proper response. They say payment successful, billing correct but no response on the excess bill and refund.
                      Consumer no:[protected]
                      I need total refund of this excess amount that was paid.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        A
                        Assuntha Remo
                        Apr 12, 2021
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                        Website: Tangedoc mobile app

                        I have Tangedoc mobile app. I have recevied my bill amount on March 2021 as Rs. 957. I paid through the same in mobile app and i received receipt no as well.

                        On April 2021, i have been informed that my bill still in outstanding needs to be immediatly. I paid the same to avoid future problems.

                        Now i need a refund on my amount on Rs 957. which i already paid.
                        Please find my previous paid, and current paid amount in details

                        Customer No :[protected]
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                          L
                          LakshmiSrikanth
                          Apr 12, 2021
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                          Address: 12, Kannagi Street, Lakshmi Nagar, Pozichalur

                          Our house is located in 12, Kannagi street, Lakshmi Nagar, Pozichalur. The electricity supply is disconnected as it was kept under lock. when we tried to make the payment online we came to understand about it.
                          Name of the owner: S. Srikanth
                          Consumer Number: [protected]

                          We could not make the payment online now. Kindly help us resolve this issue.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            K
                            Karthiga Manoharan
                            Apr 12, 2021
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                            Address: Eswari nagar, Thirunagar

                            Power cut in Thirunagar from 3'o clock in the morning till now.Childrens and elders are suffering a lot.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              lkbharath2010
                              Apr 11, 2021
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                              Dear Sir, I'm writing from Kamaraj Street, latteri - 632202. We are always facing low voltage problem across the day even complaint through phone call for more than a year, they were not done any action till now and nowadays the fuse gone in night time especially to my street on every two days once. When we tried to reach EB office they were not responding. Kindly help us to resolve the issue.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                T
                                thiyagu selvaraj
                                Apr 11, 2021
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                                Address: Chennai

                                Hi,

                                From mid of 2020, I had moved from my Chennai rented home and came to native, still in native. In FEB month (DEC 2020 - JAN 2021), the bill was generated and my owner paid due to Electricity departed tried to un-plug the service for the home (paid with a fine without consuming the Electricity).

                                But I raised concern in https://www.tnebnet.org but no proper response from the EB department and still not refunded my amount.
                                Complaint ID : [protected], [protected]

                                In Feb end I stayed 1 week alone and the APR month bill generated for the same amount and mentioned as used 260 units. How it's possible
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  R
                                  Rajii J
                                  Apr 11, 2021
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                                  Address: Kodambakkam

                                  I'm from Kodambakkam, Chennai.
                                  I have raised complaint both over phone by calling 1912 and through text on yesterday (dt 10.04.2021) night. Whenever I call them to check the status, everytime a different person attends and asks to wait for another half an hour. This kept on going until morning. When I called again in the morning, they have given a new complaint number and starting the whole thing again stating to wait for another half an hour everytime I call.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  This has been sorted now, thanks! 👍
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                                    S
                                    Santhosh Preethi
                                    Apr 9, 2021
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                                    Address: Chennai-75
                                    Website: TNEB office

                                    Hai sir I am staying in Chennai pammal poompukar nagar 3rd street this area this location to face low voltage problem regularly I am face my home voltage-240/161 the evening hours very low voltage problem please resolved the problem thanks for your reference. my pincode Chennai-75 I was complient in TNEB office but not respond thanks
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      G
                                      gb#
                                      Apr 9, 2021
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                                      Address: G. Babu Abirami Traders Ammampalayam Attur Tk

                                      Daily we are getting low voltage in morning hours the petrol and diesel pumps are not working
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        J
                                        Jena Malar
                                        Apr 9, 2021
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                                        EB service line not properly working
                                        My services No: [protected]
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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