Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I made a online complaint on 14.3.20 (Id: [protected]) & 18.3.20 (Id: [protected]) through tangedco to repair my tneb power consumption meter (New avon meter no:2977410 – 10/17 fixed on september 2018) as the meter reading got struck up @ 2992 units (Newly constructed house - life span of the avon meter was only 18 months!!!)

My online complaint was closed at once by tangedco without assigning any reason as m/s tangedco don't have any stock of new meter. M/s tangedco not taking initiative to close my complaint in between 14.3.2020 to 24.3.2020, thereafter lock down was initiated by central and state government which was forced to drag to change the new meter by tangedco (Meter fixed on 11.05.2020), due to delay in changing the meter my tneb power consumption payment fixed very high by tangedco which is not at all related to the actual power consumption.

Requested to consider for billing previous four months average consumption which was around rs.560 on average of bi month reading. A sum of rs.4902/- collected by tangedco (Whereas my average amount for 3 bi month comes rs.1680/-) a sum of rs.3222/- collected in excess by m/s tangedco.

Kindly justify.

My query:

1. Why my online complaint closed at once by tangedco without assigning any reason. (14.3.20 & 18.3.20)
2. Knowing well lock down situation, why tangedco not taking any initiative to change the meter in between 14.03.2020 to 24.03.2020.
3. Failure of new avon meter within 18 months from the date of installing in my home, what is the self life the avon meter.
4. New meter which was fixed on 11.05.2020, highlighting validity of the new capital meter - 5 years.

Request: refund of excess paid amount rs.3222/- as requested above.

Name: v bhaskaran,
Service no:[protected]
Chinnathirupathy, salem 8

I have paid my electricity bill, it had been accepted also, but bill due persists still.
Consumer number :[protected]
Bill no :n2006191439150139871489

Sir,

This is not a complaint just a clarification.

Is that compulsory to submit the request via for a new connection, can't you accept the request directly i. E application form filled in by the consumer?

From the past year i have been recieving huge eb bills for 8k, 12k, 14k for my house, which is impossible as i am using one ac that too not whole day.

Dear sir/mam,

I am senthil kumar from chennai staying in 13/7, 1st street suburayan nagar, kodambakkam. I am unable to make online payment since status is showing me service disconnected. Please kindly do the needful and please enable to make payment through online. Once enabled will pay the amount immediately.

Eb number :[protected]
Name : augustine

Note : i have attached my eb details screenshot here. Kindly check and respond sir.

Please reply to my email i'd mentioned below

[protected]@gmail.com

Thanks
Senthil kumar
[protected]

Here the village where i m staying has no power for more than 3 hours... Actually here, not even a huge rain falling but no one is there to check what is happening with the electrical board. Here we have 2 kids in our home, how can we handle without the power for whole night and moreover this is not the single time, but still it repeating for the several times... There is power next to my home only certain areas where facing this problem.. Kindly check with this complaint and do me the needful...

Prev. Kwh 17250 was calculted on bill dtd 21.02.2020 & present kwh 19520 calculated in 20.06.2020. This cumulative 4 months unit consumption is 2270 unit. If its calculated as normal as monthly wise unit should be less. Because of cumulative calculation unit will be high according to that tariff will be high. As this unit basis tariff rate rs.5.5 / unit. Its higher than the normal unit rate. Hereby i requesting you kindly consider & required revised calculation.

I have apply a new eb connection on 13.05.2020 how to see the seniority

Dear sir/madam,
Due to covid 19, i have no salary for past three months. Even i can't able to pay last due 830 rupees also.
Sir, how can i pay 6300 rupees in a single payment.
Kindly consider to segregate the amount into three or four due sir.
I don't say that i won't pay the eb bill, i request for permission to pay the amount in four payments.
Please do the needful and kindly help..
I request to please help us, sir.
Eb number[protected]
Name - navanithamal
Address - no 15/39 kaspa b main road ambur - 635802.

Regards,
Vidhiya.

Mevalurkuppam arun exello apartment no power past 4hour.
So we called a e and line name the not replying me properly to us so please kindly take immediately action against them

We are living in sriperumputhur sekkadi street. Nowadays, there is a huge chain of power cut issue's in our area. It last for 3 to 5 hours everyday. Past two days having so much power cut issue on midnights and evenings. Babies and children's were struggling. Peoples who are going to works having lack of sleep. Kindly provide a proper power.

I have shocked to see my eb bill for a sum of rs.7092/= whereas i have been paying around rs.850/= for the past one and half year. Kindly arrange to change the meter which i hope running very fast. Kindly look into the matter and set right the issue before the due date of billing.
R sundaram,
[protected]

Home power line break

I am a resident of paari street, vgp shanthi nagar, pallikaranai. For months together, we have very bad power fluctuation and voltage drops here. When my electrician checked in the afternoon he said it was 160 volts only. Our ac is not working at that voltage. Hence he advised to put a double boost stabilizer, which he said will work even upto 140 volts (Costs around rs.4000). I did that. Even after that during nights, the double boost doesn't work after 8.30 or 9.00 pm (It seems voltage drops even below 140 volts!). I am afraid i will loose my good equipment like fridge, ac, heater, tv etc. Even fans do not gain speed and make eerie noises at night, and we are sweating. This is the issue faced by all the residents of vgp shanti nagar, pallikaranai. Pregnant women and kids are suffering every night. Request tneb to take necessary steps immediately to stop voltage fluctuations.

Regards,
Thileeban surya

P. S.: i have been enquiring about this many times with tneb helpline: 155333

Our average consumption and the previous bills are around 170 to 200, but this month the bill is 5370.00

Dear sir,

For this month, read is not taken in my home, i think, they had missed out. Since we are out of chennai, we could not come to directly to eb office. Please do the needful.

Consumer no : [protected]
Address : l15 g, 6th street, bharathidasan colony, k k nagar, chennai

Hi
I paid eb bill of rs.3080 wrongly to consumer number[protected]Shanmugam sundaram) instead of paying bill to on Thursday 18th may2020 by directly cash payment Receipt number is CHS244RS1S2627 Please help me in refunding my money of rs.3080. My mobile number is [protected].
Thanks.
ARUN KUMAR...

In my area street light is not working past two weeks. We informed to the local village president more then three times. But he didn't respond properly. We need to who is responsible for this? And we need quick fix on this.

Address :
Middle street,
Soolapuram,
Soolapuram (Po)
Peraiyur? (Tk)
Madurai (Dt)
Pin code : 625535

Eb bill reading didn't take for covid 19 problems. I paid previous month bill amount. Now bill generating double amount and double unit is used.

Previous bill amount is 140 to 200

Now bill amount is 575

Eb person is last reading to still reading noted

Dear sir.
Kindly inform to you regarding payment for tneb yesterday i went tneb office in mannargudi i socket about by bill it was showing 7500 rs. Eavaey month i paid below 1200 rs but last bill i paid online as per government covid 19 issue i check with officer in tneb office he said as per said system showing the amount after we check reading he but last four month feb - to june 1700 unit they minuses only the amount last i paid he did not consider the unit that way i cannot paid amount until now