Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I am facing EB electric issues, (TNEB[protected] Tambaram)

This is to bring it your notice regarding regular Powercut issues in my area.

If I have an issues (power cut) self call and informed to customer care Helpline Tambaram, EB team abused me in a filthy manner while I am calling for issues in my area.

i can't tolerate this kind of words from such a govt officials / employees.

I felt shamed.

kindly advice me regarding this issue.
Thanking you
Vivekaperumal. K

EB Service No [protected] Power supply Not available since morning

Hello
we are facing power cut past 21/09/2022 Night 11pm and No One Yet Came to Solve the Problem

Lift is Not Working
Air Conditioner is also Not Working

Worse Service By TNEB
AFTER COMPLAINING MANY TIMES NO BODY CAME TO SOLVE IT.

For the past 3 months My bill is increased, additional charges are included such as 23100a -cc arrears . my eb number is [protected]. kindly give explanation for the bill or exempt me from paying this extra amount

Dr G P KIRUPAKARAN
[protected]
[protected]@gmail.com

Dear Sir / Madam
Good Day to you.
I would like to inform you about my house EB service name transfer application status.
Last 20days ago I applied application summited ( 9th-Sep-2022 ) online with necessary documents.
Until now there is no progress.

Kindly check what's the issue / what are the documents you need? If you need something Let us know please.


Application...

Sir,

This is with due respect we are really distressed to inform on the frequent power cut in chromepet area chandran nagar clc works road sub division and if we call the eb office they do not respond... This power cuts in midnight is really depressing

Direct current not coming

Compared to usual consumptions in the previous years current bill is highly abnormal nearly 10mtims previous bill
this may be due to wrong reading or faulty meter please arrange to check and rectify

Today 23rd sep power cut started at 9 pm now the time is 1 pm still power not coming . Monthly 2 or 3 times we are facing the issues. No one atern the call we don't know what's the reason. Day time power cut its also happening in daily basis. Please take action immediately.

Power cut from yesterday night. Please look into the issue as soon as possible. Made complaint so many times but still facing the issue

Consumer no:[protected]

Hi Sir,
During Mar-22 i have submitted name transfer request, first three months there is no progress, so i have raised complaint using Customer care even lot of followups no progress, Post i took help from Seilayur EB people and name transfer process successfuly completed on Jul-22 end,
From past two Months Hasthinapur EB people enquiring and asking me to close the raised complaint Even they have suggested to call customer care people and request to close the ticket.
When i call Customer care people they have suggested to Hastinapur AE only to be close the ticket and they are not authorized people.
When i check with AE, He is insisting to call customer care and close the ticket (Now both sides no proper solution but Hastinapur EB people are calling and requesting to close the ticket.
I am not sure how to close the current complaint.
From my side during problem no one not resolved the issue but post solving they are chasing and requesting to close the ticket.
Can some one help me how to resolve the problem since it is not my hand.
Regards
Rama Kishore ([protected])

A new connection got in SF no 395/3 is trying to connect cables crossing our home area even though they can get connection easily without crossing..We are objecting in getting this connection as it may pose difficult in our daily activities.

No supply is one phase ( Three phase Line)
Name: S.Rukmani
Address: 11, Second Street, N.G.G.O.Nagar.
Thiruninravur.
Cell No : [protected]

This is to bring to your notice that our street light is not functioning for past 2 months and children are coming in this street for tuitions. So I request you to kindly look into the problem and rectify it.

Hi Team,

Please be informed that the last two electricity bill was too high - 16, 000 and 14000 rs respectively. So I have already provided an written compliant to TNEB sembium on 6 Sep 2022 as well as made an complaint with TNEB customer number Complaint ID : TNEBCL1114997 on 9 sep 2022. So far only units been downloaded and they is no proper solution till now. Meanwhile, tomorrow is due date to pay the EB bill..Could you please urgently assist in resolving this issue.

Customer number[protected]

So far I have paid all my dues on time in full for the Consumer No[protected].
When I went to my online account to make payment for this month, I could see charges with the following information:

MISCALLANEOUS.SLIP /SF025 - CC Arrears for 237 rupees.
Since I have alway paid all my dues on time in full, I am not sure why these charges have been made. I have attached relevant screenshots from my online account....

Refer to Consumer number[protected] of TNEB ( Madipakkam area)

On[protected] it was noticed that TNEB as added 3 additional bills which need to be paid by[protected].

The reason mentioned are as followed :-

1) Account code -23100a, CC Arrears ( Miscallaneous.Slip/ shortfal in MISC. Collection ) - amount INR 2, 449 .
2) Account code -23100a, CC Arrears ( Miscallaneous.Slip/ shortfal in...

My application number is [protected]
I went and asked eb office and I also complaint to SE and even in online I gave complaint. They said that no money is available for this account. I have paid the money via TNEB portal I have the bill also. I[censored] search in eArchive it is their...

Sir/madam, i have applied for new service connection and my application id is [protected]. till now i didn't received any refund amount kindly do the needful...

I am complaining the same complaint after 3 months again. The problem is still continuing every day and night. The main line coming from EB for the street is not connected properly in the main road, since everyone in the street has the same problem. The incoming line is keep on surging at night somewhere and get disconnected for few seconds and the connected automatically. The same happens continuously at night and killing all the electrical equipments. If no response/action still, then need to escalate appropriately.