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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 6284
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639
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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 18

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D
Dr.Gayathri Vellingiri
Sep 21, 2022
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Address: Arasur,Coimbatore

A new connection got in SF no 395/3 is trying to connect cables crossing our home area even though they can get connection easily without crossing..We are objecting in getting this connection as it may pose difficult in our daily activities.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    K
    kkappan
    Sep 21, 2022
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    Address: 11,Second Street, N.G.G.O.Nagar, Thiruninravur-602024

    No supply is one phase ( Three phase Line)
    Name: S.Rukmani
    Address: 11, Second Street, N.G.G.O.Nagar.
    Thiruninravur.
    Cell No : [protected]
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Sep 27, 2022
    Updated by kkappan     MY COMPLIANT NOT YET TURNED UP
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      S
      Suren T
      Sep 21, 2022
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      This is to bring to your notice that our street light is not functioning for past 2 months and children are coming in this street for tuitions. So I request you to kindly look into the problem and rectify it.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        S
        S.Sakthi
        from Chennai, Tamil Nadu
        Sep 20, 2022
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        Address: 50/33, Govinda swamy street perambur Chennai 600011

        Hi Team,

        Please be informed that the last two electricity bill was too high - 16, 000 and 14000 rs respectively. So I have already provided an written compliant to TNEB sembium on 6 Sep 2022 as well as made an complaint with TNEB customer number Complaint ID : TNEBCL1114997 on 9 sep 2022. So far only units been downloaded and they is no proper solution till now. Meanwhile, tomorrow is due date to pay the EB bill..Could you please urgently assist in resolving this issue.

        Customer number[protected]
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          V
          Vishnu Gouthaman
          from Salem, Tamil Nadu
          Sep 20, 2022
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          Unrecognised Tamil Nadu Electricity Board [TNEB] 23100a-Cc Arrears charges

          Address: 32/1 Dharmanagar I V Th Cross Ammapalayam Salem, Tamilnadu

          So far I have paid all my dues on time in full for the Consumer No[protected].
          When I went to my online account to make payment for this month, I could see charges with the following information:

          MISCALLANEOUS.SLIP /SF025 - CC Arrears for 237 rupees.
          Since I have alway paid all my dues on time in full, I am not sure why these charges have been made. I have attached relevant screenshots from my online account....
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          Gowrijanardhan
          from Hyderabad, Telangana
          Sep 20, 2022
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          Excess bill charged - Account code 23100a , CC Arrears 3 time in single bill

          Address: Flat no F1, 155A , 5th street kubaran nagar ext madipakkam chennai, TN 600091

          Refer to Consumer number[protected] of TNEB ( Madipakkam area)

          On[protected] it was noticed that TNEB as added 3 additional bills which need to be paid by[protected].

          The reason mentioned are as followed :-

          1) Account code -23100a, CC Arrears ( Miscallaneous.Slip/ shortfal in MISC. Collection ) - amount INR 2, 449 .
          2) Account code -23100a, CC Arrears ( Miscallaneous.Slip/ shortfal in...
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          purnimapradeep
          from Chennai, Tamil Nadu
          Sep 19, 2022
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          Address: Hosur Elcot

          My application number is [protected]
          I went and asked eb office and I also complaint to SE and even in online I gave complaint. They said that no money is available for this account. I have paid the money via TNEB portal I have the bill also. I[censored] search in eArchive it is their...
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            S
            sundersb
            Sep 19, 2022
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            Sir/madam, i have applied for new service connection and my application id is [protected]. till now i didn't received any refund amount kindly do the needful...
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              N
              nirmaljackson
              from Chennai, Tamil Nadu
              Sep 18, 2022
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              Address: 15th Kocher Street, G.K.M Colony ,Chennai :600082

              I am complaining the same complaint after 3 months again. The problem is still continuing every day and night. The main line coming from EB for the street is not connected properly in the main road, since everyone in the street has the same problem. The incoming line is keep on surging at night somewhere and get disconnected for few seconds and the connected automatically. The same happens continuously at night and killing all the electrical equipments. If no response/action still, then need to escalate appropriately.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                R
                Ramanath Raiguru
                Sep 18, 2022
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                Address: No 18 1st Floor sakthi Nagar 5th Street Choolaimedu Chennai

                Voltage Flactuation is happening since yesterday evening. Sakthi Nagar 5th Street Choolaimedu Chennai
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  D
                  Deepika Radhakrishnan RK
                  Sep 18, 2022
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                  Address: Madambakkam

                  Respected Tamilnadu EB officer,

                  I am raise this complaint against worst employees of EB, who are working in madambakkam EB office. It been more than 3 hours no current in my area. We are suffocated alot for past 3+ hours. I raised complaint through CM new tele-calling service for EB and also tried call Madambakkam EB office more than 10 times (No response from them Madambakkam EB office). I lost my sleep tonight. I am suffering because of great people who works in EB office (Especially Madambakkam) without responsibility.

                  With anger
                  Worried citizen
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    R
                    RanganathanMassilamani
                    Sep 18, 2022
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                    Address: EB office, East Pondy Road, Villupuram -605602

                    I'm Ranganathan from Lakshmi Nagar, East Pondy Road, Villupuram. Current cut in my area most of the time. When asked to EB office no proper answer. This current problem is happening often for 10-15 days. And daily current cut by night also. Very poor service.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      A
                      AishwaryaSanthraesh
                      Sep 18, 2022
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                      Address: EB office, Maharajapuram, East Pondy Road, Villupuram -605602

                      I'm currently residing at Maharajapuram, East Pondy Road, Villupuram - 605602. Here the power cut is for very long hours like 10-15 hours a day and this happens for almost 10 days in a month. And this issue is only the streets under Lakshmi Nagar whereas the nearby streets under Ganesh Nagar has no power cut issues. The power cuts are mostly in midnights and early mornings during 2-3am. The EB office persons also not responding if asked about this. Only the streets under this SB office is facing this issue.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        V
                        Vidhya Ganesan
                        from Coimbatore, Tamil Nadu
                        Sep 17, 2022
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                        Address: Tamil Nadu

                        Hi Sir/Madam,

                        SC NO.[[protected]] belongs to some other person, they mentioned my mobile no. [96xxxxxx71] incorrectly Hence I have been receiving SMS to pay EB bills which are not pertaining to me.

                        Request you to remove my mobile against this above mentioned service bill no.SC NO.[[protected]].
                        +1 photos
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          rajesh p shah
                          from Chennai, Tamil Nadu
                          Sep 15, 2022
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                          Address: SHAH CORNER, 64,, ALAPAKKAM MAIN ROAD, MADURAVOYAL,

                          Sir i need to understand how road cutting chargers for laying a underground cable is being charged by tneb on my own property and passage that belongs to me for which i have pata and am paying property tax it does ot belong to government that they are charging, pls explain .

                          Due the issue of transformer that supplies power to my house our under ground cable got burnt from the pillar which is adjustent to our gate to our house which is about 80 feet from the pillar and the 980 feet passage belongs to us and we are charged by tneb as road cutting chargers for replacing our burnt cable pls reply.

                          Thank you.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            S
                            Sankaran Sundaram
                            from Mumbai, Maharashtra
                            Sep 14, 2022
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                            Address: Sivagiri 627757

                            Above service near meter box fuescarieer wire was melt change new wire immediately
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Sep 14, 2022
                            Updated by Sankaran Sundaram                             Above service near meter box fuescarieer wire was melt change new wire immediately
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                              P
                              Philipard
                              from Chennai, Tamil Nadu
                              Sep 14, 2022
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                              Dear Sir,

                              I am residing at Roja thottam 5th street, Prashanthi Colony, Rajakilpakkam chennai 600073

                              Only single Phase is working and remaining 2 phases are not working for a week and I am unable to get through the On-call number, hence requesting you to please fix this.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                R
                                r_nelson2003
                                Sep 14, 2022
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                                Address: RR Garden, Kuppamma nagar, Thaiyur, Kelambakkam - Chennai 603103

                                Dear Sir, Madam,

                                We are living at RR Garden, Kuppamma nagar, Thaiyur, Kelambakkam Ch 603103.
                                We have been issued only single phase power line with very low voltage power supply. We have communicated the same with local EB office and panchayat but no resolution...it's been the same case for over years now.
                                There is no 3 phase provision given in our place...but it's available in next Street. When we try to approach for 3 phase connection, EB is saying not available at the moment. Not sure what are the next steps.
                                Please help us fixing this issue. Thanks in advance for your help.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  kanispring
                                  from Hyderabad, Telangana
                                  Sep 13, 2022
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                                  Need refund - wrong amount generated

                                  Hi, I'm the tenant of this house.Since i'm using this connection from June -2020. That time the connection has been reconnected and paid by the fine charges.  After some time the meter was not working and complained many times directly to the EB office and wrote a letter and then they changed the meter and it was paid by the EB bill on time without delay. Meanwhile the meter was in the issue. The EB reading person came and...
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                                  durai_devi
                                  from Chennai, Tamil Nadu
                                  Sep 13, 2022
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                                  Address: 70/1, 5th main road,Sundaram pillai nagar, Tondiarpet,Chennai 600081

                                  At 70/1, 5th main road, Sundaram nagar, Tondiarpet, Chennai 600081, R. K Nagar, Tondiarpet, there is frequent power failures and low voltage. Some small scale industries in our streets consuming power more than the licenced usage and this causing cable damage and we the domestic users are suffering a lot.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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