Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Power cuts in the recent month. Because of all this, very tragic effects can be noticed on the health, mental stability and study habits in our children. every family member in the family is facing problem. Aged are unable to get the rest and relaxation they require. It is difficult to bath without geyser in such a cold water. Kitchen work and other chores of our mothers are getting disrupted as well. The conditions are undescribable. i thank you in anticipation and expect the condition to improve soon in near future. so i would like you to write an article in one of your esteemed columns regarding this topic. Through the columns of your esteemed daily, i want to draw the attention of the respective authorities to the frequent breakdown of electricity in my street.

Thank you
Yours faithfully
Sejul khonda

Respected sir/madam,

Iam muthukumar from pollachi, coimbatore. I have agricultural land in pongaliyur which comes under angalakuruchi village of anamalai block, coimbatore. I have applied for free electricity connection under 2.75 lakhs tatkal scheme on 26.7.2018 at angalakuruchi eb office. But still now i have not got the connection. Please look into the problem and solve it.

I am rajendheren from karur, i am installed at solar panel (30 kv) my promises at may 2018,

I am chasing every day basis at karur e b people, he saying like that going to supply month basis, but still now nothing happening yet, suddenly lost week
He call and informed us that, this is not at our hand.. Sorry.. But you can conduct either e b director or e b minister

Now i am under embarking stage, pls help us, how i am going to get this ltct net meter,
My mobile [protected], mail id [protected]@veeragroups.in

Pls help us and short out this matter at urgent basis

Sir/ madam
I am located in 107/2 gill nagar extension choolaimedu chennai -94
There is constantly current going in a single month can’t tolerate this after coming frm my work
Can you believe in a month 20 times power cut
And two days no current at all
Already i complained to eb that our 3 phase is not working only 2 phase is working
But they are taking action at all
No proper response and activity
Please take action for this
Today also suffering from no current

Thank you

Hi,
This is ganesh from navallur chennai. Im using your service in [protected], for the last month i got the bill amount of rs 3892 for 820 units consumed. With starting and ending meter reading of 2080 & 2900 kwh. But if i check the reading in meter now[protected].49pm) it shows around 2480.6 kwh.

Show it shows i have not consumed 820 units and i have consumed less than 400 units

Pls give solution for the same..

I have attached billed amount & meter reading photo copy for reference

Dear sir,
I am anbu i have a shop in 5/40pothur main road, v. P. R. Nagar redhills. Chennai-52. My eb card number is[protected]. I have started the shop 07/07/19 before that i have noted my eb reading it is in 987.6 date of 26/06/19 when i got the key. Few days before i got the eb card they have mention 360 units. That time reading is 1050 date of 20/07/19. Yesterday i have turn to your eb office pay my eb bill payment suddenly they said 3190/- my payment. I said last month only i came why should i pay this amount. Also i spoke to ae mr srinivasan he told me we will send the person to your officehe will solve my problem. After 30 minutes your line man parthiban came and he said we can collect payment as per consumer request minimum charge of 50 units for similer months. For the past few months he wil collect 50 units amount. Because he will very close with earlier shop tenant because he is not able to view meter box. Is there any rules without see the meter we can charge minimum units. If the rules is there i can also use this opportunity. Suddenly he force to increase this amount to me. And also he distroy my card what they writtened. I am asking why you are distroy my card. He said you are not suppose to ask me if you want you can do anything i dont bather also i will manage everything.. And also speak very local tamil language very harsh and speak singular words. This the way government servant speak to the consumer or public.. Are you engrage this kind of employee. He have a rights to distroy the consumer bill. Is there any concession for eb employee and his relatives adjust the reading meter. For the past several months they are collecting only 50 units when his friend running this office. Suddenly 50 units jump in 360 units. This is a very sirios message you have to punish this kind of employee in front of who gave a complaint. Otherwise they will always continue to speak public as an land lord. He is a a public servant. He is not a collecter of redhills areas. Solve ths problem as soon as possible so kindly take severe action otherwise they will spoil other genuine emplyees names and total department. My contact number [protected]/email at [protected]@gmail.com

Dear sir, i have a tangedco online account (User id: thiruars09, consumer numbers [protected] and [protected], registered email is lotus. [protected]@gmail.com). Today i have logged in the account for payment and it was coming as "access denied". I could not able to do payment both online as well as through mobile app. Kindly resolve the issue for early payment

Dear sir,
I am anbu i have a shop in 5/40pothur main road, v. P. R. Nagar redhills. Chennai-52. My eb card number is[protected]. I have started the shop 07/07/19 before that i have noted my eb reading it is in 987.6 date of 26/06/19 when i got the key. Few days before i got the eb card they have mention 360 units. That time reading is 1050 date of 20/07/19. Yesterday i have turn to your eb office pay my eb bill payment suddenly they said 3190/- my payment. I said last month only i came why should i pay this amount. Also i spoke to ae mr srinivasan he told me we will send the person to your officehe will solve my problem. After 30 minutes your line man parthiban came and he said we can collect payment as per consumer request minimum chage of 50 units for 2 months. For the past few months he wil collect 50 units amount. Because he will very close with earlier shop tenant. Suddenly he force to increase this amount to me. And also he distroy my card what they writtened. I am asking why you are distroy my card. He said you are not suppose to ask me if you want you can do anything i dont bather. And also speak very local tamil language very harsh and speak singular words. This the way government servant speak to the consumer. Are you engrage this kind of employee. He have a rights to distroy the consumer bill. Is there any concession for eb employee and his relatives adjust the readin meter. For the past several months they are collecting only 50 units when his friend running this office. Suddenly 50 units jump in 360 units. Solve ths problem as soon as possible so kindly take severe action otherwise they will spoil other genuine emplyees names and total department. My contact number [protected]/email at [protected]@gmail.com

From our rent out house in nolambur chennai-37, tenant left in jun-18.

Now locked, no one living. I'm getting huge eb bill for more than a year & thought it was a meter problem and complained to nolambur ss, and they confirmed the meter is ok.

So it seems that some one responsible for recording the meter reading in tneb forged reading, for many years

Many times complained in person and online. Even they come and checked locked house. But there is no action from their side. For all our online complaint we get only reply meter will inspect and report. They don't need to check the meter again and again, they have esquire inside tneb

We live in saras villas, padur (Near kelambakkam). The voltage has been very low and we are not able to use any appliances. Even the tv is getting switched off due to low voltage. The heat has been so intense and most of the nights we are not able to sleep. I asked the eb people and they say a new transformer has to be installed but when i ask when will it be done they have no answer. Please help in this regard. There are many families with children living in this community.

Hi sir,

I am staying in 14, porchezian street, ram nagar, ullagaram, nangainallur.
Our house owner named subhashini wife of charles. We have been a tenant in their house for a period of 8 months. They have 3 houses let for rent. Its a three floor individual house. We have one main meter and 2 sub meter. But 3 rd floor does bot have eb sub meter. But a boy of age 16 was residing in the house. The owner lady asking us to pay rs.7 pee unit. So they deliberately forcing us to pay. But person residing in ground fooor is not much cared about this high rent.. They even agreed to pay the eb bill. For 100 unit they pay rs.700. Its a criminal act. Please take necesaary action.

In my area, electric wire is falling down due to tree by wind, now problem solved by eb office, but again it maybe fall down due to that tree climb by wind. My kind request, to cut the half of the tree to prevent falling down of electric wire, and because publics are crossing this area. Safety is always first. Please take immediate action, our area eb peoples are not taking tha action.

We are residing in the following address in Chennai.
G3 Makizham Enclave, 7 Engineers Avenue, Raghava Nagar 5th Street,
Moovarasampet, Chennai – 91.
The TNEB Consumer Number to this flat is[protected].
We have come to UK on 14/04/2019 and will be staying until 24/09/2019. There is no body in the house and therefore no use age of current consumption. The CC charges up to May 2019 was paid.
The meter reading on 06 May was 10180. Now the meter reading is10213.
But the reading was noted incorrectly as 11200 instead of 10200.
Therefore, the consumed unit is noted as 1020 and the total bill amount is calculated as Rs 5212/-.
. So, I request you to do the needful to waive the current charges as it is below 100 units. Please upload necessary corrections in the website.

Thanking you.

Yours faithfully
B.SUNDARA RAMAN.
F/O S. NAVANEETH sudararaman.[protected]@gmail.com [protected]

27/03/19 starting reading is unit 20270 used unit 520 paid rs 1912
31/05/19 starting reading is unit 20270 used unit 520 paid rs 2772
28/07/19 starting reading is unit 21760 now used units 1490 still not pay
Please clarify and change the starting reading for this month, sand again new bill then i will pay bill

Thanks you
Regards
P. Muthu
[protected]@gmail.com
[protected]

I am a resident of avvai nagar, selaiyur, tambaram east. For months together, we have very bad power fluctuation and voltage drops here. When my electrician checked in the afternoon he said it was 160 volts only. Our ac is not working at that voltage. Hence he advised to put a double boost stabilizer, which he said will work even upto 140 volts (Costs around rs.4000). I did that. Even after that during nights, the double boost doesn't work after 8.30 or 9.00 pm (It seems voltage drops even below 140 volts!). Already my ac outdoor motor get damaged and got replaced with new one (It is around rs 3000). Could you please take immediate action on putting new step up transformer in my area to cope up the voltage fluctuation problem. This is very critical one and do some needful on priority before other equipment get damaged

Complaint id: [protected]
Service no: [protected]
Nature of request: meter running fast
Complaint date: 30/07/2019 08:07:00
Complaint details: my bills last 3 it is coming very high pls check meter and change it please reduce my problems i am requesting you like anything pls help me sir
Complaint/service request status to be processed
[protected] july
[protected] may
[protected] thu, 28 march
[protected] thu, 6 december
[protected] tue, 18 september
[protected] sat, 2 june 2018 19:36
[protected] thu, 5 april 2018 02:53
[protected] sat, 10 february 2018 08:24 igacwqzec6
[protected] sat, 2 december 2017 15:23 [protected]
[protected] wed, 4 october 2017 09:51 igacdayme1
I have given complaints so many times in last five months but no result
Please try to help me

You send an sms at 2:01 am saying

Power supply in your area will be interrupted on[protected] from 01:59 to 02:59 due to feeder failure. Inconvenience regretted. Govt. Of tamil nadu

Then at 3:31 am

Power supply in your area will be interrupted on[protected] from 03:27 to 05:27 due to feeder failure. Inconvenience regretted. Govt. Of tamil nadu

However neither the power returned at 5:27 am and neither any other sms.

Now it's 7:49 am.

Either inform correctly or dont. Don't do things half-baked. It's more painful.

When will the power come? No water, no sufficient rain, hot weather and now no power. Chennai is going from bad to worse.

Today 30jul19 @ 1:30 am the power supply got cut at velachery and till now (5am) not yet restored. Tried various number of tneb to compliant but either number is busy or not reachable. Children's, older people and patience are really suffering and no response from eb department. Ae number also not reachable. When an bill is not paid on time late fee and service charge is being collected, similarly, when they are not able to resume the service with in a hours time, compensation to be provided. Also sms service to be activated regarding the issue to the people to make them aware of the issue and tentative time of power supply resume.

I am trying to pay eb bill through online payment with a rupay card. But there is no options for payment through rupay card. Also banks are issuing only rupay card to account holders throughout india. At this point it is very important that you update your server at the earliest as you are govt. Entity. Since many people depend on online payment and the rupay cards are being issued through out india, it would be highly appreciated if you act fast regarding this. Even if customers are ready to pay, they are unable to pay due to this technical glitch. Please do the needful at the earliest.

Dear sir,

This is s. Chella residing at 209, mazhaikoodu, kaliyanoor road, nathapettai, kanchipuram 631501. I have given written complaints many times to change my name. Its writen as s. Sella but its supposed to be s. Chella. Please do the needful as i require this information for lot of my other applications like aadhar address change, ration card and passport application as proof of address and supporting documents.

Thanks & regards,
S. Chella