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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 181

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L
Lakshmi Narasimhan Balaji
from Jaipur, Rajasthan
Jun 5, 2019
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Address: Chennai, Tamil Nadu, 600091

We have installed on-grid solar power in our house in Madipakkam, Chennai. for the last two readings, the assessor is either not knowing or is not considering that the meter installed is a net-meter. When we say it is a solar net-meter, the person did not even listen. We are paying heavy amount as the assessor is noting down only the usage and not the production. There was an issue like this at the start of the installation and after that it was ok for 1.5 years now. Please do the needful for the refund of the amount paid in accordance with the net reading for the last 2 billing cycles.
Thanks and Regards,

service no[protected]
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    S
    S Vigneswar
    from Chennai, Tamil Nadu
    Jun 5, 2019
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    Address: 20/40,kannagi street,mgr nagar, Chennai, Tamil Nadu, 600078

    Why power cut happens daily for more than 1 hr. It's too bad. As we are in capital of a state, chennai. We get power cuts. Even thought in villages there is no power cut. It's too bad. Ridiculous. Please solve this as soon. As it is (No current cut state) why this happens??? That too we are in centre of chennai. Why this happens??? Now a days its too bad by the government of tamilnadu. Not taking action on this
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    Hi sir,

    No current in Palani andavar Kovil Street, Ayanavaram, please check ASAP, my mom is not well she is a patient, I need to go to office tomorrow, I need to sleep please make us favor,
    Reply
    Dear sir/madam my father applied tatkal scheme 3 phase connection at 2018 jul 2.5 lakhs the same time TNEB said with in 6 month 3 phase connection work we will complete but till date they can't give the connection we are paid money through bank only we have dd xerox. My question is when they give the connection we dont have drinking water.
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      D
      Dinesh Dasan
      from Mumbai, Maharashtra
      Jun 4, 2019
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      Address: Chennai, Tamil Nadu, 600068

      Hi team.. We are facing power cut every night for.. Particularly 3 to 4 houses.. Street lights are on but no power at home. We are facing this problem for last one month. Every time we are running to nearest eb office to inform about the powercut. For time being they are fixing but no permanent solution, this is happening every night from 10 to 1. My name is dinesh, 4092, 28th street, mathur mmda 1st main road, mathur, chennai 600068.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        S
        sathiskumar rajendran
        from Salem, Tamil Nadu
        Jun 4, 2019
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        tneb login problem for online payment

        Address: 2/133 MINNAMPALLI PO NAMKKAL DT, Namakkal, Tamil Nadu, 637019

        Name : rajendran sc. No : [protected]

        Sir,

        Last year i was register tneb login for online payment purpose

        Now my login id and password has been forgot... And also my email id has not correctly enter while register tneb login

        My email id has entered: [protected]@gamil.com like this... So i can't recover my password... So please give a solution for this (Or) delete my online...
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        P
        praveen d.
        Jun 4, 2019
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        Address: B2/54,Mullai Nagar, Mohanur Road,Namakkal, Namakkal, Tamil Nadu, 637001

        Sir, 03/06/2019 We have pay the EB bill with fine amount rupees 60/- Time 12.22 pm.The EB Man took the Fuse in our home in 03/06/2019 11.30 am still in our home no current Because he not given the Fuse to us.Then We call to him he is not responding us properly.Please take immediate action
        Thanking You
        Place:Namakkal
        Date: 04/06/2019
        Kindly,
        Praveen.D
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          V
          Vst Raaj
          from Kaveripattinam, Tamil Nadu
          Jun 4, 2019
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          Address: 609,TPN GARDEN, DHARAPURAM RD, K.CHETTIPALAYAM., 641604

          Dear sir, my consumer no.[protected]. Living in k. Chetttipalaym, tiruppur.in our opposite house, eb person living, name ramasamy, planting 2 trees last 10 years. Now the trees well growth in and around eb main line. I am repeatedly complaint to ae, k. Chettipalayam, tiruppur office. But he is not responding still now. The branches of the trees towards our house, if rain, or wind blow heavily the branches of tree fall into my house and affect by person and my buildings. Please take adequate step to remove the tree or cut the main portion of the branches towards our house. If the damages cause due to this trees, electricity board is soul responsibility further. Thanking you. Smt. A kamalaa w/o v. S. Thirumalairaj. Nursing supt. Govt. Hospital - tiruppur. Contact :-[protected].
          +1 videos
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          For the past two weeks there is no street light in our street please take the action as soon as possible.
          Reply
          Power off since 9 hours, no action will be taken by the EB employees our town is without having since 9 hours.
          Reply
          Single phase is not coming and i complied to EB my area but not response and i have been waiting for 3 days. there is no response from them i reqeust you to take action
          Reply
          Namakkal district armed reserve police quarters, when rain comes power shutdown before 15.min and rain stopped in half or 1 hour but power will come nextday morning. Ragularly we face this type of difficulty. Ex: 26.05.2019
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            M
            Mahandharan
            from Mumbai, Maharashtra
            Jun 4, 2019
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            Address: 600032

            Hi,

            Could you please look into this streets located at guindy area (Near by railway stations). I have shifted my home here 3 months back. I have noticed there are frequent shutdown in this area at night time. Its coming back in morning between 9 -10 am. Why its not rectified if there is an issue in short period of time. This is not a first time its happened several time (Approx :5).

            They really need entire night to rectify the issue. Its not tolerable, why can't you rectify this quickly.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              P
              Praveen Raja22
              from Mumbai, Maharashtra
              Jun 4, 2019
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              Address: Eb road Devakottai, Sivaganga, Tamil Nadu, 630 303

              Sir, we are in vivekanandhapuram north devakottai. Yesterday night we had a powercut in our street at 9.30 pm. We called eb emergency no for many times but there is no response from them. We can't able to sleep for the whole night. Even though there is know tough weather condition for the powercut. This is not first time for us. Already several times we had this same problem in our street. But there is action taken for there side. So we request you to solve the powercut problem in our street.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                K
                Kumar thala
                from Mumbai, Maharashtra
                Jun 4, 2019
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                Address: Tiruvallur, Tamil Nadu

                Hello, it's an worst day for a people belongs to puliyur village, here there is no power at all since from 24 hours. The eb employees doesn't take any necessary actions to correct the failure and i have called to thiruninravur sub station of eb that doesn't pick up the call what a wrost eb station. And i have called to another number that is [protected] i doesn't knows her name. He had spoked to me in walgour words pls the tneb bord pls take necessary action to give power to our village as well as punish the person pls...
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                Service number[protected]
                Reply
                Hello Sir / Madam,
                My name in Tamil Nadu Electricity Board TNEB Billing is misspelled as following
                SABIRA RABAK -- Wrong Name

                SABINA RAZAK-- Correct Name

                I am requesting please get my name corrected.

                Thanks
                SABINA RAZAK
                Reply
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                  S
                  sathishvel1002
                  from Chennai, Tamil Nadu
                  Jun 3, 2019
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                  Address: No:17, 4th Cross Street, Gangai nagar, Velachery, Chennai, Tamil Nadu, 600042

                  We have a tough time getting our paid service after several personal interaction and through phone complaints the respective personnel from tneb doesn't seem to be worried about our concern as we have to go again and again calling them over the phone and all they show is lack of progress. We need our services as we find difficult again and again going back to them doing nothing.

                  Thanks & regards
                  Sathish. K
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  We are residing at Dharmapuri panchayat area, power shutdown frequently during little bit of raining.the shutdown is minimum 5 to 6 hours.how will we manage..I am having age of 70 years and short sighted during power shutdown. Please give the solution.
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                    C
                    Chandra Sekaran Loganathan
                    from Delhi, Delhi
                    Jun 2, 2019
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                    Address: NO 4 1st street Raghavendra Nagar, selaiyayal, Chennai, Tamil Nadu, 600118

                    No meter value is written and they charged excess cc charge 2176 accd charge 2100 kindly look in to this and do the needful

                    Past 5 months tneb is adding acct charges and every time we are paying more 2000

                    I raised the complaint on 26 may but till now no response

                    The bill every month they have added accd charges

                    Please look in to this and do the needful.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    Sir a two days of power is cut please solve the issues a two days of heavy rain but is not damage and why a EB is off in the power
                    A
                    Reply
                    Hi Team,
                    When I am trying to pay my online EB bill, I got the error like "Service connection not live!" After a check with the Know your service no. My service status showed "Disconnected".

                    So, what I have to do now. Kindly reply as soon as possible.

                    Thanks
                    Naga
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                      H
                      Herald Jerome
                      from Chennai, Tamil Nadu
                      Jun 2, 2019
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                      It says my service connection not live my account infos
                      09- south chennai and connection number:[[protected]]. I have not been receiving my electricity bill for like last 4 months and we are not even receiving bills from tneb but there is no problem in power we are getting free electricity for the past 4 months or does it comes with a heavy fine though it is a inconvenience caused by tneb itself it doesn't provide bills properly
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        S
                        Senthilk21
                        from Chennai, Tamil Nadu
                        Jun 2, 2019
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                        Address: 600081

                        We are running a printing press in tondiarpet area. We are facing the cable fault in our press very often (Monthly 5 times). When we register the complaint, they are taking 3 days to solve the issue. When we ask the a. E, he is saying there is no resource... When we ask for the permanent solution, he is not properly responding... And time are coming to the work at 11.00am in the morning... I don't think this is the working time for them. We have complained this issue to the department ad and no response from him also as they are linked into the same group. We need a permanent solution for the eb issue in future. Please take up this complaint and solve this issue asap.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        Jun 11, 2019
                        Updated by Senthilk21                         Still i we didnt get any permanent solution. Whether the government is taking steps for this???
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                          Pachamuthu03
                          from Ramapuram, Andhra Pradesh
                          Jun 1, 2019
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                          Address: Marriyamman kovil street,arangur, 606106

                          Respected sir,
                          I am pachamuthu from arangur (Village) vagaiyur (Po) tittakudi (Tk)., more than 3 years above in my street only daily morethan 3 to 5 hours power cut.. I am called in my assistant engineer they gave wire man no.. I called him they didn't response properly., still now my street no power., i dont know what's the problem in my street transform.. Please give me a proper reason sir...

                          Thanks & regards
                          Pachamuthu
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            M
                            Mahesh S R
                            from Chennai, Tamil Nadu
                            May 31, 2019
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                            wrong billing amount in the server - difference between meter reading and the server

                            Address: Chennai, Tamil Nadu, 600040

                            Meter no. [protected]

                            Please update my monthly bill amount for the month of may and the meter reading taken for the meter no. [protected] dt.14/5/19 the actual reading taken and written by the tneb staff is 80 units consumed and the total amount as 1302/- but when i login to pay online the bill amount for the same meter no of [protected] states as the total amount to 6, 152/- (Six thousand one hundred and fifty two only),...
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                            Manavalan L
                            from Madurai, Tamil Nadu
                            May 31, 2019
                            May 16, 2023
                            This thread was updated on May 16, 2023
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                            tamil nadu electricity board [tneb] kallikuppam eb

                            Address: Indian bank colony. Ambattur, Chennai, Tamil Nadu, 600053

                            Ambattur kallikuppam is very worst eb office in tamil nadu no proper response for customers..
                            They are playing with power cut on / off switch,

                            Power cut is happening regularly in day time and night time every day. Maximum 2 to 3 hours power cut happens including night time at 11 pm and 1 am to 2:30 pm.

                            Reports went to tamil nadu cm cell.. Hope this issue will resolve soon.....
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                            A
                            Ashokkumar 6381
                            from Delhi, Delhi
                            May 31, 2019
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                            namakkal tneb office complaint request

                            Address: Namakkal, Tamil Nadu

                            Dear sir, i am ashokkumar from namakkal
                            My house wireline was some problem... So i informed my area wireman today morning (31.05.2019) 10.00am i informed... Still not coming.. Time is 6.50pm just now i called today not come tomorrow i will come is telling... Our wireman name is mr. Gopalakrishnan..
                            Please solve my problems
                            This request only
                            Thank you...
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                            V
                            veerappan kannan
                            May 31, 2019
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                            Address: sakkavayal,Melamanakkudi,sirugavayal, 630108

                            Respected sir/madam,

                            I am veerappan servai, sc. No.[protected]Sirugavayal) melamanakkudi sub station.

                            Recent electricity charges is rs.545.00 due on 06/06/2019 for my house. It is very unreasonable and it is not normally we charged moreover we never use any additional home appliances. It may be due to the faulty meter.

                            Kindly consider our bill and waive the charges. Please replace the faulty meter.

                            Appreciate your kind consideration and prompt response on this matter.

                            Thank you

                            Yours faithfully

                            C. Veerappan servai
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            View replies
                            Hi sir,
                            I am residing in Venkadamangalam, Ponmar pin code is 600127.
                            We have a problem with my meter and this show blank reading
                            Kindly replace a new one
                            Thanks
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                              A
                              anu kutty
                              from Coimbatore, Tamil Nadu
                              May 31, 2019
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                              Address: 1/144, saroja illam, walajabad road, athanancherry village., 601301

                              Dear sir/madam,

                              We are been in trouble for more than a month due to voltage fluctuation in our house where high high power consumption electronic items are not working. The reason behind this is our three phase connection was cut off without our knowledge and given single phase connection. Our supply given to marriage hall. We have complained to je also but it s not rectified.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              Iam one of the person in seethalakshmi puram, kabisthalam. Today (24th may 2019) night 12:15 am current is off, so, our sleep is disturbed, please don't current off in night time
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                                Ashva
                                from Chennai, Tamil Nadu
                                May 30, 2019
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                                We are at golden avenue velachery. There are frequent power cuts and low voltage for the past 3 weeks. Yesterday night the power cut happen at 12 and full night no power. We don't know when the power came in the day as till morning 10am power didn't come. Today again night 10pm power gone. When we call eb no one is attending the phone. It is very difficult to stay without power the whole night.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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