Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

No power in visuvasapuram near saravanampatti whole nights. The same thing happened 10 days back and power resumed after 13 hours (Overnight) after making multiple complaints to eb. This is becoming usual practice here and tneb does not provide a permananent solution here. We are regularly paying and debts and this is what we get it back from government and government organisations.

Hi
Sir/ madam,
This is prabhakar. B,
Staying in 2nd ambal nagar, kovur, chennai -600128

Daily we faced the current issues not only the summer... Per day minimum 2 time,
Suddenly cut the power everyday at any time and must at every night time.
Especially 3 phase gone suddenly everytime.
Today power cut at 11.30 still we didn't get the power (Time is 1.30am now).. I think 3 time today...
Many times we called and complaint but still no action and today they didn't attend the call also.
Kindly check and do the necessary action.

Thanks & regards,
Prabhakar. B
Mail: prabha. [protected]@gmail.com

Hi sir this complaint is about wrong billing and threating of disconnection by lineman and ae i am farmer and my crops are in trouble. My complaint regarding same was not rectified and the complaint status says it's completed. And i will not be able to pay huge electricity bills anymore because of my losses in previous crops
Please rectify the same.
Mayur [protected]

On 18th may 2019, rs 800 has been deducted from my account against my eb bill consumer number [protected] through net banking via tneb online payment portal. No bill generated and below pasted is my online transaction details of pnb

18/05/2019 tneb/0306002380265141805201971/[protected]/eb bill 800.00

Again i have paid the payment through card payment via same portal and it has been reflected on tneb portal as paid. So please refund rs 800 deducted from pnb.

Payment details through axis bank debit card
18 may 2019 ecom pur/tamil nadu el/chennai/180519/11 800.00

Dear sir,

Eb no. [protected]

I have been charged eb for the month of may'19 for the units consumed 520 (Rs. 1912) along with that there is cc arrear charges of rs 2, 162 even though i have cleared all dues on time and there was no outstanding payments.

Could you please let me know on what basis it was calculated? And could you please revise cc arrear charges asap?

Thanks.

The tamilnadu electricity board, chennai south [madipakkam], the eb staff has not taken any consumption reading for the past 2 months, but it shows 'meter reading not available' suddenly last week its shows the last time amount which i already paid & the same needs to pay this time too. The remarks shows door locked,
This is untrue since no one visited my residence nor contacted my phone number, but simply has updated that door locked. Further, i have specifically given a requisition letter in writing to change my tariff as i have completed my new construction of house. The letter dated december, 2018. The letter was given as per the instruction of tneb authorities since they continued to charge me higher tariff of rs. 3000/- which was not applicable to me at all, as the house is not occupied and still lying vacant only. On getting the letter from me the tneb ae assured that there would not be any higher tariff for me thereafter, but in the month of february also they charged rs.3000/- for vacant house and this time also may month they have raised bill for rs. 3000/-. When i enquired in person, the ae said that nothing could be done and i have to pay. This is unfair..
Kindly look into this issue and resolve at the earliest as they may disconnect the service and my put me in hardship.

Uma. R, advocate
Email - uma. [protected]@gmail.com
How it could be, because i am residing in tnhb qtrs, there is no lock/gate for such reasion. If i ask there is no proper responce, they ask me to pay the amount what ever its shows in online. This is not at all acceptable. Everybody says in my flats no body comes for taking the reading. Then how can i pay the money blindly without knowing the actual consumption. Tnhb needs to take such action immediately to avoid this concern to the customer.

I have bought a second hand flat and i am trying to do the name transfer, one of the employee asked 2000 rs for name transfer, is this really required this amount for name changing, i have my sale deed and last three months payment bill. Kindly do the needful. I am in perumbakkam and my eb office is in sithalapakkam. They are asking 2000 rs for name transfer, please take necessary action for this.

வணக்கம்.நான் சிவகாசி கருமன் கோவில் அருகில் உள்ள பராசக்தி நகரில் இருந்து எழுதுகிறேன். என்னுடைய வீட்டு EBஎண்[protected]. இங்கு நான் வீடு கட்டி குடியேறி இரண்டரை ஆண்டு காலம் நிறைவு பெற்றது. இக்காலகட்டங்களில் கரண்ட் சரிவர வருவதில்லை. பலமுறை கம்ப்ளைன்ட் செய்தும் சரியான தீர்வு கிடைக்கப் பெறவில்லை. இப்பொழுது இங்கு வீடுகளும் நிறைய பெருகி கொண்டு வருகின்றன. இரவில் சரியாக மின்விசிறியும் ஓடுவதில்லை. காலையில் நீர் மோட்டார் ஓடுவதில்லை. சீரான மின்சாரம் இல்லாததால் பல மின் சாதனங்களும் பழுதடைந்து கொண்டு வருகின்றன. மேலும் காலை நேரங்களில் வேலைக்கு மற்றும் பள்ளிக்கு செல்வதில் மிகவும் சிரமம் உள்ளது. இதற்கு ஒரு நல்ல தீர்வு நீங்கள் எடுத்து தருமாறு பணிவன்புடன் கேட்டுக்கொள்கிறேன்

I am facing more low voltage issues. My home all home appliances are affected due to low voltage even fan also not running properly. Some time fan running 5 rpm. Single phase induction motor not even started i checked the capacitor everything normal. I only getting 1.12kw i this is sufficient for daily usage of home appliances like fan, refrigerator, motor, inverter and tv.

I have been charged to pay a sum of rs.20215/- over and above the bimonthly current consumption charges as noted in the bimonthly card) comsumer no. Being [protected]. Bimonthly cc charges are paid regularly before the due date. When enuired about the the excess billing, it is learnt that it is due to "misuse of tariff".in this connection, i have only single phase line and it is purely residential purposes only. Regarding the reason attributed for the excess billing, i have neither received any communication from the department regarding the "misuse" nor i wonder am i able to do so with a single phase residential line. This can be verified by you by deputing your technical staff to assess the position. At any point of time. Obviously a mistake might have crept in while computing the billing and i strongly feel the entry belongs to someolne else's account instead of mine. I therefore reuest you to kindly look into the matter and advise me for further course of action if any.

There is a frequent power cut happening in chembala (next to gudalur town, the Nilgiris 643 212).There is a powercut for more than 6 hours a day and no action is been taken related to this issue, in addition there is a fluctuation in voltage.But the gudalur town, which is very much close to this region doesn't have any issues regarding power cut.We don't get a satisfactory response for this issue.Everyone finds difficulty in leading their livelihood.please do take immediate action to stop this.

I have been facing severe disruption in power supply since the last 2 months. Terrible fluctuations, only one or two phases coming at will. The eb officials detected breakage in cable and made a joint.in the last 2-3 months the joint has given up on 4 occassions always demanding an emergency.

Eb officials have been recommending change of the entire cable length of nearly 20 mtrs right from day-1. Ae advised purchase of cable by me as eb will not replace the cable.in addition is the demand for labour everytime to dig the underground cable. The entire process has been costing money and had to be got done with no options available.

Yesterday, with great reluctance, eb at the direction of ae provided a temporary joint (Forthe fourth time) with the assurance to provide cable conncection today (20th may). I was advised to get new cable, get labourer and ensure laying of the cable, after which eb will ensure connectivity.

Desperate i had got the cable and arranged a labourer but in the morning ae informed that he can undertake this only tomorrow (21st may). So the temporary joint continues exposed to the skies and endangering animals and birds around.

Following require clarification:
1. Is the cable from pole to the meter board to be procured by consumer?
2. Is the consumer required to arrange labourers for digging and arrange laying out the cable from meter board to the pole?

Having suffered for the past 2-3 months, i request intervention to advise immediate rectification of the above and enable reliable power supply.

Sir last 2weeks no current in my home we complaints to eb office nobody attending the fault still today. 0ur sericive no 785 location ooty patna house name . sakunthla rangarajan pls rectify complaint immediately. our contact no [protected].

still nobody will come and see the complaint from u r office please send u r person to rectify its most urgent

Sir i have nit paid my tneb bill for march month on date. I checked on 26th march in app for online payment at that time my connection was disconnected. I was unable to pay the bill amount. As i was busy with my work later. I forgoted to pay the bill amount. So i want to know the payment to be paid long with penality charges. My connection number is[protected] name c. S ramachandran. Current reading as on 20th may 2019 is 20887.

Dear sir/mam,

I am unable to make online payment since status is showing me service disconnected and also service not live error occurs. Please kindly do the needful and please enable to make payment through online.

Note : i have attached my eb details screenshot here. Kindly check and respond sir.

Please reply to my email i'd mentioned below

[protected]@gmail.com

We are residents of villupuram town. The usual saturday shut down was announced and the power was off from 9.00a. M. Even after 7.45 p. M in the evening the power was not given.in this summer it's not necessary to define the suffocation inside the house without power. No words on the planning and maintainence of our government concerns. Proud to be an indian that too a tamilian. Jai hind!...

In the sathuvachery state bank colony area there is no power for the last three hours. There was no intimation either. On enquiry it is found that as new connection activities are undertaken for a new hotel at sathuvachery, the power has been swithced off. Is it not ridiculous that everybody should suffer in hot and severe sun for an individual hotel to get benefit. The work shuold have been undertaken in the period of evening or morning times where the suffering could have been less. It shows eb is not concerned with common man suffering compared to business establishement. No prior intimation was given for this power cut. The are consists of mostly senior citizens and patients. We need a proper explanation for this kind of attitude

Sir

I am a consumer in anna nagar west, g block, 1st street, i have made a complaint regarding my faulty meter replaced in december 2018. After replacement of meter i am getting double or triple consumption charges for which i gave a written complaint giving xerox copies of my exorbitant meter readings and charges to the ae concerned and it is nearly ten days and no action has been taken to rectify the defect or if necessary change the faulty meter but nobody is interested to solve the problem of a senior citizen aged 70 and i hope that competent authority will look into the matter immediately and solve my problem at the earliest. Thanking you

An affected senior citizen.

Im from area called venkatesapuram in arakkonam pin 631002. There is an huge voltage fluctuations in my street called bajanai koil street. We experiencing very low voltages on summer.
It suffer us lot. Aftrol we cant enjoy the speed of fan. It runs like wind mill. We experiencing only 150 to 160 voltage. Please use one or more transformers to control the voltage fluctuations.
Address, bajanai koil street, venkatesapuram, arakkonam. 631002

I have made TNEB payment through STATE BANK OF INDIA 3 times since i got payment failure. But the money got debited of Rs.896 each time, total of Rs.2688 debited from my bank account. I waited for some 7 working days thinking that refund will be automatically processed by their side but no refund was initiated, So I raised a complain regarding payment in www.tnebnet.org on 08/05/2019 20:05:00 complain id [protected] but still now I dint get any response.

tneb service number -[protected]

please note the payment details, transaction number and date of transaction below-
7/APR/2019 -TO TRANSFER-INB TANGEDCO[protected]IGAFYEKXY9 TRANSFER TO [protected] TANGEDCO- Rs.896.00

7/APR/2019 -TO TRANSFER-INB TANGEDCO[protected]IGAFYELIL8 TRANSFER TO [protected] TANGEDCO-Rs.896.00

7/APR/2019 -TO TRANSFER-INB TANGEDCO[protected]IGAFYEMXI2 TRANSFER TO [protected] TANGEDCO-RS.896.00

I hereby asking you to take necessary action so that I will get my refund as soon as possible.

Thank you.