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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Apr 21, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 182

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A
Ashva
from Chennai, Tamil Nadu
May 30, 2019
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We are at golden avenue velachery. There are frequent power cuts and low voltage for the past 3 weeks. Yesterday night the power cut happen at 12 and full night no power. We don't know when the power came in the day as till morning 10am power didn't come. Today again night 10pm power gone. When we call eb no one is attending the phone. It is very difficult to stay without power the whole night.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    A
    ab_1615
    May 30, 2019
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    Address: Medavakkam, Kanchipuram, Tamil Nadu, 600100
    Website: www.tnebnet.org

    Consumer Number : [protected]

    Meter is not working and marked as defective. Raised a complaint in TNEB Portal on 4th Feb and the reference number is [protected]. Still No action been taken on this.

    Last three months, we have been charging with incorrect amount with the earlier bill amount and request to get this action out quickly.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      P
      preethi Jay
      from Ottappalam, Kerala
      May 30, 2019
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      Address: Tneb ,mgr nagar,opp to sivan park, kkngar branch., 600024

      Dear sir/madam,

      I, b. S. Krishnamurthy, would like to lodge a complaint regarding my faulty electric meter. I got an excess bill for the last two months. I had checked my digital electric meter reading which is not showing the exact reading. I also submitted a complain letter on 22/05/2019 to tneb, mgr nagar, opp to sivan park, kkngar branch. Yet the action was not taken. I would request to check on the same and take the neccessary action.
      Waiting for the immediate action to be taken,
      Thanking you
      Krishnamurthy
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      A.Mohammed Ashique
      Thiruvarur District.
      Sir,
      Since[protected] :10 pm there was no power in my house. Please rectify .
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        J
        Javeeth Nisar Ahamed
        May 29, 2019
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        Address: 531/5, Srinivasa Nagar , Opp NGGO Colcony, Kuruvampatty Main Road. Salem , Tamilnadu - India, 636008

        On 27th may, the staff from tneb - salem branch visited our home to note down the reading. After we checked the eb card, we noticed that, the reading was noted faulty and it is rupees 16, 350. This is too high than our usual billing. As we are from middle-class background, we can't afford this much eb bill. Kindly consider this request and please re-do the process to know the correct bill. Please note that, we have not added any extra home appliances from last 1 year and there is 0% chance that we have received this bill.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Dear Sir

        As per the ASD intimation notice against my service No. [protected] a sum of Rs 4181 is pending in my account and I would like to adjust the same to my current consumption Bill amount with immediate effect.

        Please do the adjustment of the same and inform me by mail. Thanks.

        My e mail: [protected]@yahoo.com
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          S
          Senthilramya
          from Mumbai, Maharashtra
          May 29, 2019
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          complaining about eb line man

          Address: 602024

          We are residing in 89veppampattu. Often current gets shutdown for some areas due to some issues. But to solve this issue on behalf of lineman they collecting amount in each house. Line man is the main source to collect the huge amount. Line man name is ramu. He is asking darely that, give me the amount then i make ready the transformer. Kumaran nagar facing these type of issues, they illtreating the ladies...
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          R Yan
          from Chennai, Tamil Nadu
          May 29, 2019
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          Address: 10th cross street,New Kumaran Nagar,Sholinganallur, chennai-600119, Kanchipuram, Tamil Nadu, 600119

          We are facing a low voltage issue from many years and complained
          Many times.
          Now the voltage is too low. We are not able to use our electrical
          Appliances.

          If we tried to use they are not working or getting damaged. I
          Complained using https://www.tnebnet.org site. All the are people raised many complaints and there is no response. (Attached screenshots for compliant references)
          I need someone to verify and correct
          The load vs voltage. The issue is there all over kumaran nagar. Please find a few reference service no having this issue.[protected],
          1387, 1386, 1385,[protected].

          Expecting an update,
          Kalyan - [protected]
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          May 29, 2019
          Updated by R Yan
          Not sure we need to file a PIL like before.

          On low voltage plea, HC gives power board a jolt.

          Read more at:
          http://timesofindia.indiatimes.com/articleshow/14328175.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst
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            V
            Vijay Samuel p
            from Mumbai, Maharashtra
            May 28, 2019
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            Address: Salem, Tamil Nadu, 600099

            Hello. I am in arjun nagar, kolathur.
            For last couple of months my area people facing power cut problems especially @ midnight like 11pm,. Even today may 28 2019, power has gone @ 11:25pm.
            Why this happening especially in midnight. Why making us in deep trouble??
            Are you working or #ing there???
            Don't get money without working, only higher officers are responsible for this, without maintain and getting salary is like eating cow dung in gold plate...
            Don't you know how it hurts if the power gone while you are entering into sleep???
            U #
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              K
              Karthik Siddhu
              from Mumbai, Maharashtra
              May 28, 2019
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              Address: 04171

              Respected sirs,
              This is one among the people who are suffering by power loss for the past 5 hours.
              We are continuously calling the j e (Sorry didn't get his name, the one holding this mobile number [protected])
              There is no proper response and the manner he is speaking is very worst, few of the landline numbers are not at all working.
              This may cause drafting changes for the present governance.
              I request you to rectify the issue soon
              And take action on the one, j e, whose words are very worst.
              Thanking you sir
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                C
                chincha chu
                from Delhi, Delhi
                May 28, 2019
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                Address: 632001

                Dear sir,
                Am karunagran. K, an octagenrian living with my wife in sainathapuram. We are experiency frequent disruption of power off late after the chage of feeder from one thing to the other. Because of this only a few streets from first cross street to 5th cross street we are experiencing frequent disruption of power supply. Only these four streets are getting affected whereas all the other streets surrounding us are having regualr power supply.
                Especially at night we are getting power failures even till 1am.
                3 phase connections have a problem. Always one phase is on low volatge and one phase is power switched off leading all to very desparate situation.
                All these frequent power disruption is happening after the bifurcation of supply from muslim colony.
                Almost in our streets we all are aged people and having small kids who are suffering due to this power failure.
                Hope you can address our plight and look ito it.
                Even after numerous times of complaints made in eb deaprtment in sankaranpalaym office no response has been given or taken from je office.
                Please pursue the issue and resolve it as quick as possible. Thanks and regards
                Karunagaran k.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                We are not able to use washing machine/AC / microwave. Please do the needful to increase the voltage or 3 phase connection to us

                Substation : Uthukottai
                Village : t.b.puram village
                Customer : k subramani
                Meter : [protected]

                Thanks
                Subramani k
                [protected]
                I have paid Rs. 5, 740 using BBPS-OnlineSBI.com on 14/05/2019.

                Online SBI SB Ac mentions that "Transaction is successful & contact merchant"

                BBPS-OnlineSBI tells that "No Transaction found".

                TNEB website mentions that Transaction is "Not Approved by Bank".
                Vinayagam_G's reply, May 22, 2019
                I have written to TNEB: Tneb mentioned: "Not Approved by Bank".
                I have written to BBPS-Online SBI - Complaints - Transaction: BBPS-Online SBI: mentions "No Transaction Found"
                I have written to BBPS-Online SBI - Complaints - Service Type:
                Multiple Payment Failure by Biller (TNEB) BBPS-Online SBI: Complaint registered.

                I have written to my SBI, Padur Home Branch.

                After 7 days, Rs. 5, 740 has been credited into my SB Ac.

                Thanks.

                Complaint is closed.
                During some normal wind blow, rain and storm. Will cut the power. Immediately make action for unwanted power cut. In namakkal district, mallasamuderam power line, kottapalayam
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                  S
                  samiksha.M
                  from Bengaluru, Karnataka
                  May 27, 2019
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                  removal of electricity wire passing over my property - hosur area.

                  Address: Krishnagiri, Tamil Nadu

                  Dear sir/madam,
                  I muthukumaran. P s/o m. Ponnambalam is an absolute lawful owner of shop site in muthukumaran layout, hosur, tamilnadu formed in survey no.1018/1 and 1020/1b of chennathur village, hosur panchayat, union council limit, hosur taluk, hntda approved.

                  My property (Shop site) is bounded with:
                  North by: site no.22, south by: private property (Building), east by: part of land bearing sy. No.1020/2 and...
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                  sri mms
                  from Mumbai, Maharashtra
                  May 27, 2019
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                  Address: vellaisamy.A , k.sukkampatty, kambiliampatty [ po ], siluvathur vazhi, dindigul dt 624306 phone: 9585457882, 624306

                  Dear sir,

                  past 2018 November 10 gaja cyclone time my garden Electricity line was cut, But still now that Eb line cannot be connected.But I am continue pay for my garden EB line avarge minimum amout Rs.360/- . so still now I cannot farm my land. No more income source us have. Only you can do it right . This is my kind request.

                  Eb line service no: 673
                  TF Ramanathapuram
                  EB office : thamaraipadi
                  dindigul
                  +1 videos
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    S
                    Suresh Selva
                    from Delhi, Delhi
                    May 26, 2019
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                    Address: Saravanampatti TNEB, 641035

                    No power in visuvasapuram near saravanampatti whole nights. The same thing happened 10 days back and power resumed after 13 hours (Overnight) after making multiple complaints to eb. This is becoming usual practice here and tneb does not provide a permananent solution here. We are regularly paying and debts and this is what we get it back from government and government organisations.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Nilgiris ...coonoor ...yedappalli...aracombai ...sc:no:215
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                      P
                      Prabha Revant
                      from Chennai, Tamil Nadu
                      May 26, 2019
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                      Address: Chennai, Tamil Nadu, 600128

                      Hi
                      Sir/ madam,
                      This is prabhakar. B,
                      Staying in 2nd ambal nagar, kovur, chennai -600128

                      Daily we faced the current issues not only the summer... Per day minimum 2 time,
                      Suddenly cut the power everyday at any time and must at every night time.
                      Especially 3 phase gone suddenly everytime.
                      Today power cut at 11.30 still we didn't get the power (Time is 1.30am now).. I think 3 time today...
                      Many times we called and complaint but still no action and today they didn't attend the call also.
                      Kindly check and do the necessary action.

                      Thanks & regards,
                      Prabhakar. B
                      Mail: prabha. [protected]@gmail.com
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        Mayur Maaduranand
                        from Delhi, Delhi
                        May 25, 2019
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                        Address: Thally, Vellore, Tamil Nadu

                        Hi sir this complaint is about wrong billing and threating of disconnection by lineman and ae i am farmer and my crops are in trouble. My complaint regarding same was not rectified and the complaint status says it's completed. And i will not be able to pay huge electricity bills anymore because of my losses in previous crops
                        Please rectify the same.
                        Mayur [protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        May 25, 2019
                        Updated by Mayur Maaduranand
                        Please rectify my complaint.
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                          Ammini Thankachen
                          from Bengaluru, Karnataka
                          May 25, 2019
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                          Address: Chennai, Tamil Nadu, 600107

                          On 18th may 2019, rs 800 has been deducted from my account against my eb bill consumer number [protected] through net banking via tneb online payment portal. No bill generated and below pasted is my online transaction details of pnb

                          18/05/2019 tneb/0306002380265141805201971/[protected]/eb bill 800.00

                          Again i have paid the payment through card payment via same portal and it has been reflected on tneb portal as paid. So please refund rs 800 deducted from pnb.

                          Payment details through axis bank debit card
                          18 may 2019 ecom pur/tamil nadu el/chennai/180519/11 800.00
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            Mohamedyas
                            from Mumbai, Maharashtra
                            May 25, 2019
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                            Address: Thanjavur, Tamil Nadu, 613001

                            Dear sir,

                            Eb no. [protected]

                            I have been charged eb for the month of may'19 for the units consumed 520 (Rs. 1912) along with that there is cc arrear charges of rs 2, 162 even though i have cleared all dues on time and there was no outstanding payments.

                            Could you please let me know on what basis it was calculated? And could you please revise cc arrear charges asap?

                            Thanks.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              umarajaraman
                              from Chennai, Tamil Nadu
                              May 24, 2019
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                              Address: Chennai, Tamil Nadu, 600091

                              The tamilnadu electricity board, chennai south [madipakkam], the eb staff has not taken any consumption reading for the past 2 months, but it shows 'meter reading not available' suddenly last week its shows the last time amount which i already paid & the same needs to pay this time too. The remarks shows door locked,
                              This is untrue since no one visited my residence nor contacted my phone number, but simply has updated that door locked. Further, i have specifically given a requisition letter in writing to change my tariff as i have completed my new construction of house. The letter dated december, 2018. The letter was given as per the instruction of tneb authorities since they continued to charge me higher tariff of rs. 3000/- which was not applicable to me at all, as the house is not occupied and still lying vacant only. On getting the letter from me the tneb ae assured that there would not be any higher tariff for me thereafter, but in the month of february also they charged rs.3000/- for vacant house and this time also may month they have raised bill for rs. 3000/-. When i enquired in person, the ae said that nothing could be done and i have to pay. This is unfair..
                              Kindly look into this issue and resolve at the earliest as they may disconnect the service and my put me in hardship.

                              Uma. R, advocate
                              Email - uma. [protected]@gmail.com
                              How it could be, because i am residing in tnhb qtrs, there is no lock/gate for such reasion. If i ask there is no proper responce, they ask me to pay the amount what ever its shows in online. This is not at all acceptable. Everybody says in my flats no body comes for taking the reading. Then how can i pay the money blindly without knowing the actual consumption. Tnhb needs to take such action immediately to avoid this concern to the customer.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                Lawce
                                from Madurai, Tamil Nadu
                                May 24, 2019
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                                I have bought a second hand flat and i am trying to do the name transfer, one of the employee asked 2000 rs for name transfer, is this really required this amount for name changing, i have my sale deed and last three months payment bill. Kindly do the needful. I am in perumbakkam and my eb office is in sithalapakkam. They are asking 2000 rs for name transfer, please take necessary action for this.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Vairamuthu Porkodi
                                  from Mumbai, Maharashtra
                                  May 23, 2019
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                                  Resolved

                                  Address: 626123

                                  வணக்கம்.நான் சிவகாசி கருமன் கோவில் அருகில் உள்ள பராசக்தி நகரில் இருந்து எழுதுகிறேன். என்னுடைய வீட்டு EBஎண்[protected]. இங்கு நான் வீடு கட்டி குடியேறி இரண்டரை ஆண்டு காலம் நிறைவு பெற்றது. இக்காலகட்டங்à�... கரண்ட் சரிவர வருவதில்லை. பலமுறை கம்ப்ளைன்ட் செய்தும் சரியான தீர்வு கிடைக்கப் பெறவில்லை. இப்பொழுது இங்கு வீடுகளும் நிறைய பெருகி கொண்டு வருகின்றன. இரவில் சரியாக மின்விசிறியுமà... ஓடுவதில்லை. காலையில் நீர் மோட்டார் ஓடுவதில்லை. சீரான மின்சாரம் இல்லாததால் பல மின் சாதனங்களும் பழுதடைந்து கொண்டு வருகின்றன. மேலும் காலை நேரங்களில் வேலைக்கு மற்றும் பள்ளிக்கு செல்வதில் மிகவும் சிரமம் உள்ளது. இதற்கு ஒரு நல்ல தீர்வு நீங்கள் எடுத்து தருமாறு பணிவன்புடன் கேட்டுக்கொள்à®...
                                  Jun 3, 2019
                                  Complaint marked as Resolved 
                                  வணக்கம்.நான் சிவகாசி கருமன் கோவில் அருகில் உள்ள பராசக்தி நகரில் இருந்து எழுதுகிறேன். என்னுடைய வீட்டு EBஎண்2400122428. இங்கு நான் வீடு கட்டி குடியேறி இரண்டரை ஆண்டு காலம் நிறைவு பெற்றது. இக்காலகட்டங்களில் கரண்ட் சரிவர வருவதில்லை. பலமுறை கம்ப்ளைன்ட் செய்தும் சரியான தீர்வு கிடைக்கப் பெறவில்லை. இப்பொழுது இங்கு வீடுகளும் நிறைய பெருகி கொண்டு வருகின்றன. இரவில் சரியாக மின்விசிறியும் ஓடுவதில்லை. காலையில் நீர் மோட்டார் ஓடுவதில்லை. சீரான மின்சாரம் இல்லாததால் பல மின் சாதனங்களும் பழுதடைந்து கொண்டு வருகின்றன. மேலும் காலை நேரங்களில் வேலைக்கு மற்றும் பள்ளிக்கு செல்வதில் மிகவும் சிரமம் உள்ளது. இதற்கு ஒரு நல்ல தீர்வு நீங்கள் எடுத்து தருமாறு பணிவன்புடன் கேட்டுக்கொள்கிறேன்
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    mohanchem1988
                                    from Coimbatore, Tamil Nadu
                                    May 23, 2019
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                                    Address: NO.36,HAYAGRIVER NAGAR,, PUSHPAGIRI, SETHUPATTU,, 601301

                                    I am facing more low voltage issues. My home all home appliances are affected due to low voltage even fan also not running properly. Some time fan running 5 rpm. Single phase induction motor not even started i checked the capacitor everything normal. I only getting 1.12kw i this is sufficient for daily usage of home appliances like fan, refrigerator, motor, inverter and tv.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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