Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I'm subhash elumalai. I already raised a complaint about this on 30th april, 2019. Case id: 2317192.in our thathapalaiyam village (Under kalasapakkam (Taluk), tiruvannamalai (Dist) transformer and 1 eb pole was very close to road, its may chance for many accident. This is primary road for many villages. Due to avoid the accident please shift the eb pole to some other place.

Eb office: adamangalam
Division: villupuram

Friday (10th may, 2019) some persons came to my village from eb office. They looked out the eb poles and they are excepting some amount from 15k to 25k for shifting the poles. This is not my personal work. I was raised this complaint for people's safety and awareness. Who's can give such a hug amount from their pocket. Please check regarding this and update what action taken for the case.

Se. No.[protected] guduvanchery east existing my flat was effected under tf lm61/vi used for building construction for the period of 3 march 2018 to 5 november 2018. After building construction service changed from for flat's common domestic service on 2 january 2019.
Please check this service assessment history for get more details on some misleading meter reading on construction period. Same meter is continuing for the service assessment till now but recently there has been accd deposit rs.2300 requested for the service in the construction period reading. Pease check this issue and cancel the deposit.

Dear sir,

There was power fluctuation problem occurred in my residence and sri pachaiamman kovil (Hrce undertaking temple)

On 04.05.2019 :- regarding this same issue, we have given written petition to ae 63 div centl chn #[protected] and he comitted me to rectify this issue on 06.05.2019 but after few days due to power high voltage problem, we have lost 2 tube light and fan.

Last couple of days, we are using temp current in street box, eb foc foreman done wire connection and given power past three days using only fan and light.

Still eb ae not rectified the issue & i had a conversion to de & ee since im from public activist there is no response from ae.

Kindly take necessary action against this issue.

I'm it payer all taxes paying properly. Kindly take action irresponsible ae in 63 div.

Thanks & regards
Suresh
[protected]

Dear Sir,

Just now a big power burst happened at the EB tower near Nethaji Nagar, Tondiarpet, Chennai - 600081. It seems like the power line and tower related to the Indian Oil Corporation.

Past 2 days, Sparks occasionally came and today 13/05/19 at around 09.05 pm, a Big power burst happened with huge sound and Spark light.

My contact number is [protected]

பெருமதிப்பிற்குரிய ஐயா,
வணக்கம்,
நாங்கள் புதுக்கோட்டை மாவட்டம் குளத்தூர் தாலுகா கீரனூர் அருகே பொன்னி நகரில் வசிக்கிறோம்.
நல்லூர் துணை மின் நிலையம் வாயிலாக எங்களுக்கு மின்சாரம் வருகின்றது. கடந்த மூன்று ஆண்டுகளாக
எங்கள் பகுதியில் மிக குறைவான மின்சாரமே வருகின்றது. பலவிதமான முயற்சிகள் எடுத்தும் இன்று வரை
எந்த பலனும் இல்லை. மின்சார வாரியத்தில் கேட்டால், எங்கள் பகுதியில் புதிதாக ட்ரான்ஸ்பாரம் போட்ட வுடன்
சரி ஆகிவிடும் என்று இரண்டு ஆண்டுகளாக சொல்லிக்கொண்டே இருக்கிறார்கள் ஆனால் இன்று வரை எதுவும்
வரவில்லை. எங்கள் அனைவரது வீட்டிலும் இருக்கின்ற எல்லா மின்சாதன பொருட்களும் ஒவ்வொரு நாளும் பழுது
ஆகிக்கொண்டே இருக்கின்றது. இங்கு இருக்கின்ற அனைவரும் நடுத்தர குடும்பத்தை சேர்ந்தவர்கள். மின்சாதன
பொருட்களின் பழுது செலவுக்காக நாங்கள் இன்னும் எவ்வளவு தான் பணத்தை செலவு செய்வது.
தாங்கள் தயவு கூர்ந்து விரைவான நடவடிக்கை எடுக்க வேண்டுமென தாழ்மையுடன் கேட்டுக்கொன்கிறோம்.
இப்படிக்கு,
பொன்னி நகர் மக்கள்,
கீரனூர்,
புதுக்கோட்டை மாவட்டம்

Hi

I have applied new 3 phase eb connection on 10 of apr, i have attached below paid receipt also till now no action has been taken. My application is not actioned by mambakkam eb officer cia mr ravi when i enquired about them he told he will not process it now and it may take 6 month to put the 2 new post on the street. Also if i paid for post i may get it in next three days. I live i a village farm land with no house or...

I am janet chitra from salem we live in alagapuram pudur.in our house there is problem in wire from transformer to home we have called to the line to make this service before 2 weeks but he has not responded. I would like to inform that he has got more than 2000 rupees for this as fees but not yet fixed. My parents who are retired from government sector are aged above 75yrs in this summer season they are struggling a lot without current and has developed stress. I kindly request you to send me the line man to 394/2, iyyar thotam rr nagar alagapuram pudur salem-16 my humble request by tomorrow i need this to be cleared or i ll take action as per law

Sir,

I'am jayanth residing at avadi,
Paruthipet, indira nagar area.in our area there are nearly
5 apartments and about 50 independent houses (Approx). Here we get low voltage as low as 100 v to 180 volt at night time
Between 9 pm to 3am everyday, this is been for the past 3 year and no action has been taken from our local officials.
One time alone tneb officials came for checking voltage at day time around 10 am, but day time we don't have any
Problem in voltage and power fluctuation. These are not only low voltage, many times power cut and there is continuous
Fluctuation from 180 volt to suddenly 110 volt. "this is voltage sag", the voltage sag is not advisable for house hold equipments. Due to these our home appliances getting totally damaged and we are forced to buy new appliances. Here most of houses are cmda approved and the number of houses and connections is getting increased. Now also many apartments are being built here and the connection process are going with out erecting the transformer yet.
As per procedure i hope so each apartment connection must be approved with one transformer that is a rule in tneb, but "we have only one transformer to feed all these houses (4 apartments, 50 independent house one marriage hall etc) and that too connected and looped with other areas occasionally." i hope this is illegal connections given as of now. Probably all the houses here are with minimum two acs and a fridge used in all house.
Still now in each of the houses the ac compressor and fridge, led tvs and many home appliances is
Damaged, especially for ac compressor and fridge we spend rs 10000 for every repair.
In my house i spent rs 30000 to repair two ac compressor, and a fridge compressor, and other amenities which is an unnecessary expense for me. The fans and other electric appliances also not working during that time. Mainly compressors of cooling systems get affected and not able to repair it, we ought to buy only new compressor which is high in cost. But the problem is, still the new ones also running in low voltage and fluctuations which makes us fear, since it may get repair
Again. So please please take necessary action and move forward for erecting additional transformer to support
In future province also, or to avoid voltage fluctuations continuously, please provide if any alternate sources
Available from your end. I request to "please make it confidential" and the work been done from
Your side and also request to follow until the work gets completed from your officials. As a consumer we will thank
You and be very happy if its get done before summer arrives.
We as public consumer ready to help for any queries, the only intention o[censored]s is to solve the problem, i hope no public will give you such a detailed summary of problem instead of just complaining, i hope this issue will be get solved, and am following this from chennai officials for the past one year, but still we don't get any response. Also am for sure we need a 500 kva transformer here, please check that too, the 250 kva will not afford or will not solve the problem, again we will face the same issue. Recently the rto office and registrar office buildings also built here and the works are in progress but there is no any sign of work in progress from electricity board.

These problem is solvable but not taking any action regarding this in our area.
Our house hold equipment are damaged, many near by areas are getting full power with out any issues.
We know if transformer is erected this problem can be solved, but still there is a lag in this issue. Due to this our eb bill pay also high due to heavy fluctuation. Also the tariff price is triple the amount from the past five years of slab rate, but those time we got good power, but in the place of paying eb bill of about 3000 inr, we are paying 12000, 15000 inr etc, but now our electronic house hold products also get damaged inclusive of the eb bills too. This is a big burden for us. So please take it as a serious and sensitive issue and make it solve as soon as possible. As a public consumer we will be happy and thankful to you if its done quickly.


Thanks & regards
Jayanth vasu. Be (Mechanical engg)

On 5th apr, my eb meter (Consumer no. :[protected] got slightly burnt and the line got tripped. Immediately informed & got corrected in poster and for me, meter disconnected and made it through.

For the same, rs. 1, 437 paid on 8th of apr to replace the meter. But, as of now yet to replace.

However, reading was taken this month shows rs. 2770. As the meter not in working condition, carry over of previous...

I'm from pathirakottai village, panruti tk. There is a power cut of 2 hours to my knowledge as i was out before that and now facing another power cut in night already 3 hours gone by now. I was searched for the eb number and got it in google but when i trying call that number it says the number is not correct. I don't know why the power cut is happening this long in summer. And i don't know this earlier as i was returned to my home after a long time but now suffering by not getting my sleep. I hope they sleep well, i wish them for that. Very upset with the service

I am a tenant, living in rented house. Last month, i paid the bill rs.180 (March). With same consumption, now my bill amount is rs.800. And there they mention cc charge 590.00, cc deposit 210.00. This cc deposit will be paid by tenant or house owner to whom the meter is belongs. I am staying in rent. Hw do i pat cc deposit? What exactly it cover in electric bill. Please explain

I called vadasery eb many times to get power supply after 2 hours of shut down. But they told there is no one to do night duty for the first time. When i called second time they told they are looking into that. When i tried from my mom's number they told no night duty person to look into this issue. Since 11.45 pm we are suffering. Whole night we suffering. Please take care of this issue. Very worst response from eb.

Power flucation in avadi kamaraj nagar,
Even fan struggles to run continually from 8 pm to 3 am,
Very struggling after elections,
Every summer facing the same issues.
Not plans in eb to correct.

There is no proper complaint contacts to electricity board.

Whom to contact and what is the process to complaint for eb, does it has any customer care to record complaints, plz help

Hi.. We are residing at padmavathy nagar, rajeswari street, jalladian pet, chennai -600100. There is a frequent current disruption in our area everyday midnight. Tried to contact the eb board, no one took responsibility to attend the call...in case if power supply is present it's of low voltage.. Facing this problem in summer. Because of frequent electricity disruption adults and children's are sleepless who is residing here. Kindly take proper actions to resolve asap... Requesting to do not cut power in midnights...

We r residing in perumalpattu near sriram college vepampattu, tiruvallur district.. It's been 24 hrs since we have no power due to heavy wind blowing, we checked with in our eb office but haven't got any proper response, we have kids and elders at our home who r struggling alot and moreover this month we r fasting as well.. I would request you to look after it as soon as possible.
Thanking u

Consumer no [protected]

I've been asked for additional deposit of 12, 790/- for the month may 2019. There was a problem with the meter and hence no bill was generated even online for quite some time. However, last feb, tneb asked me to pay 20, 000/- as due amount including penalty and fine. I have paid the same amount and the whole consumption for the due period as marked as single month consumption and hence additional deposit has been added.

Given that whole due amount is paid already and the additional deposit is wrongly calculated, i request you to kindly revert the deposit amount of 12, 790/-

Thank you.

Till now i have made several complaints but of no avail. I am a resident of nilamangai nagat, adambakkam, chennai. Every year it has become customary for the eb to enforce unannounced powercuts especially after 9 pm giving sleepless nights to the residents during peak summer. The voltage also is very low. Last week only there was powercut from 9 am to 5 pm for maintenance. But from the next day itself every night there is unannounced powercut for hours together which go unattended. It is a nightmare and mental agony for those who have to wakeup and go for jobs every morning because of sleepless nights. Eb being a service provider is answerable to the consumer for unannounced powercuts and deficiency in service. I request the eb higher authorities to take action and ensure power supply especially at night with optimum voltage as college exams or on now.

Near my house a live wire is passing. Trees branch are touching the live wire. Due to powerful air flow live wire are touching and it's creating a sparkle. It's creating damage to household fuse. It's government duty to maintain and cut down the branche. It may cause to dead. We complaint to your employees and their response is pathetic. His response is very very bad. Please take action.

Dear sir we are living in putlur, velankanni nagar, here more than 300 house is their but at morning and night every time very poor voltage supply we are suffering a lot in summer even tube light is also not working, fan is not running, we suffering very lot with childrens pls we don't know where to complaint if we complaint also no response will be their. Pls take necessary action.

Consumer no[protected]
May 6 2019 my bill payment last date. I didn’t remember that date, so i open google pay to pay electricity bill, while it opened it shows bill due date expired, i shocked then i try open in phonepe also reflecting same, then i login to tneb to pay it shows sum of 400 extra - actual cost to pay 2374 but i paid for 2792, what the hell goes to government took late fee charge like rocket interest. What to do now, shall i raise the complaint - mobile no-[protected]