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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026

Complaints 6294

Resolved

640

Unresolved

5654

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 185

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Address: Old No 33, New No 87, 2nd Floor, Singanna Street,Chintadripet, Chennai, Tamil Nadu, 600002

I had made a payment on 30-march-19, which got failed and amount (Rs.1846) has been deposited at your beneficiary bank, still refund has not been initiated. I contacted the hdfc bank and they told me the amount has been deposited at your bank.
Upi id:[protected]
Payment made to: billdesk. [protected]@icici
Kindly help
Consumer number:[protected]
My contact:+91-[protected]

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Address: Poondi Thangammmal Street, Chennai, Tamil Nadu, 600081

Respected sir,
I'm name is balan i situated in chennai north my home is in no.17/24 poondi thangammmal street, chennai-81. I planned to contract home in my vacant land for that i have to get eb connection so i applied for eb connection before 2month but they din response properly. It's urgent for me to get connection pls inrequest you to do the needful as soon as possible sir. My branch is north chennai tolagate office.

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R

Ratna Kumar J

from Atmakur, Telangana

May 3, 2019

Phone no.[protected] complaint number is not taking complaint of power cut off to Annai nagar, Rajnath nagar area from 10 pm to present 12:51 am and laughing in complainant, restore power and take actions on concerned workers for unfair trade practice. My contact number is [protected].

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Address: Ramarkoodal village, 636803

Dear sir/madam,
I am living in (Ramarkoodal village from dharmapuri district (636803) we are facing low voltage problem everyday for past 3to4 yrs and due which none of the electronic items not responces properly. Even fan was not working properly at night, children and old age people were suffering a lot without proper sleep. No action was taken to fix the problem.

We, therefore, request you to kindly take early steps to check this problem. We shall be grateful to you for such help.

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Address: Assistant Engineer/SS/Adamangalam TNEB,110/11 KV Sub station,AdamangalamSub station,Adamangalam-606 901, 606901

I'm Subhash Elumalai from Thathapalaiyam village (under Kalasapakkam(Taluk), Tiruvannamalai(Dist)). In our village transformer and 1 EB pole was very close to road, its may chance for many accident.This is primary road for many village. Due to avoid the accident please shift the EB pole to some other place.

EB office: Adamangalam
Division: Villupuram

May 11, 2019

Complaint marked as Resolved

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

May 11, 2019

Updated by Subhashelumalai This is Subhash Elumalai. Today some persons came from EB office to village. They looked out the EB poles. They are some amount from 15000 to 25000 for shifting the poles. I was raised this complaint people's safety and awareness. Who's can pay such hug amount from their pocket. Please check regarding this and update what action taken for the case.

May 13, 2019

Updated by Subhashelumalai Friday some persons came to my village from EB office. They looked out the EB poles and They are excepting some amount from 15000 to 25000 for shifting the poles. This is not my personal work. I was raised this complaint for people's safety and awareness. Who's can give such a hug amount from their pocket.Please check regarding this and update what action taken for the case.

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A

Akshaya Parthasarathy

from Coimbatore, Tamil Nadu

May 2, 2019

MGR road nanganallur comes under en moovar ada most and there is at least 3 hours power cut everyday no one responds and they always say some fault. Its getting very difficult with children to manage

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Address: TNEB office Denkanikottai Hosur., Krishnagiri, Tamil Nadu, 635107

Website: Tneb

I am sivasubramanian living in sericulture quaters at dinnur in Hosur,
District is krishnagiri.
My Home Service Connection number is (. [protected].)
On last saturday (27.04.2019) EB accessor was came and noted the EB Reading.

Today (30.04.2019) tuesday, i have found that online EB Reading was wrongly taken by him.
He was noted 50 units more than the actual reading.
Kindly make necessary action on him. And correct the accessors meter reading as well as its amount.

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Hello sir, In my area has no current for two days and still now. I was informed to who was responsible but they are not like to hear my voice. I told them more than 5 times. But they didn't response. Please consider my problem and tell them to clear my problem.
Thank you sir
Region: Thirunelveli
Address: keela kaatuvilai, thengamputhur, nagercoil, kanyakumari
Post: 629603
Land mark : chicken farm

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B

bharatht

from Noida, Uttar Pradesh

May 2, 2019

Dear Sir/madam,

My eb service number is[protected]
Now i'm trying to online payment. So i have to login with my eb number when i did that it shows service connection not in live. We have made the latest bill payment at your office & my connection is online. Please provide the solution.

Thanking you

Bharat

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Address: S/O M.Arumugam Munasandai, Perungudi(po) Thtirumayam(TK) Thirumayam TK Pudukkottai(Dt) Pin-622506, Pudukkottai, Tamil Nadu

Regarding: tamil nadu tatkal scheme 2018 | free power connection for farmers. Through this sarkari yojana

I applied farmer electricity supply under tatkal scheme - july 2018.

Ref no. 133/2018, dated19.02.18
Takkal payment made rs 2, 50, 000/- on 09.07.2018.

Respected sir/madam
I have applied for electricity connection under tatkal scheme on july 2018 at thirumayam eb division - pudukkottai dist. I have paid rs.250000.. But still i was not given three phases line.. I went to eb office many times - at thirumayam & kadiyabatti branches., but i was not given proper reason. I would like to know, when i woiuld exactly get the connection.

Email : [protected]@gmail.com

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N

Nayeem Ullah

from Chennai, Tamil Nadu

Apr 29, 2019

Dear sir kindly resolve my meter problem it gets very high bill amount nearly 3 times high so i need to reduce my bill amount and rectify the meter problem soon
my address is AJ block 59 10th main road 3rd street shanthi colony anna nagar chennai- 4 my no is [protected]

S

Sughumaaran D

from Mumbai, Maharashtra

Apr 29, 2019

Sir, today 1 day maintenance time given 9.00 to 4.00pm.. even 5.00pm also power not coming. They are saying it will come at 6.00pm only..

P

P R Giridar Bala Diwahar

from Delhi, Delhi

Apr 29, 2019

Dear Sir, Madam,
Voltage fluctuations are very frequent & everyday power failure happens in the below mentioned area. Appreciate if you could rectify at the earliest
Area: Pollachi, Near Subhash Arts & science college, behind Sakthi mills ground, sri ranga golden city township near railway track..

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Address: 7-33,south mosque street,aloor,k.k.dist,tamilnadu,pin 629801, 629801

Respected sir, i am rajahussain from kanyakumari dist. Our tneb distribution paraseri (175) under college aloor - a transformer power frequently failure. Some local uneligible person will use ab supply switch without tneb staff knowledge. So please take action and solve ours college problem. Please my humble request. Pleaae solve ours frequently power failure.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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G

Gokulaprabu

from Chengalpattu, Tamil Nadu

Apr 29, 2019

Line man not marking the readings in EB leaflet, this is second time happening in my area... 5 th main road vignarajapuram.. but without fail they will come and remove the fuse carriers..raised oral complaint, no action taken place, they asking me to check with eb to pay the bills every 2 months once .. then what's the purpose of line man ?

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Address: 66 sidco street thozhirpet thirubuvanam, 612103

I am a resident of sidco street thozhirpet thirubuvanam. There are more than 70 houses in our area and still there is no proper stable supply of power at night. Even in morning also heavy voltage fluctuation occurs. Voltage fluctuates for every 2 min.ac is not at all running due to low voltage and fluctuations. Lights are so dim & fans are useless due to low voltage. Please help installing a transformer to regulate the power in my area.

Please help us to resolve this problem as soon as possible.

Labdmark near kali hep, sidco street thirubuvanam

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Please ref. Consumption service no..[protected] for which the consumption charges rs.860/ has already been paid on[protected]/01/19 to 22/03-19)
Vide receipt no. Pgninb20624783 dt.14/2/19. As our tenant has already shifted from 1/2/19 and till today nobody occupied the house,. Now you have charged the consumption usage rs.860/ for current month. Hence i request you to kindly check with your records and avoid disconnecting the service and oblige.
Thanking you
Yours faithfully
S. Chandrasekaran.
No.60, madipakkam main road chennai 600091

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Address: MGR Nagar velachery, Chennai, Tamil Nadu, 600042

Since one week (Approx from 20apr19 till today 24apr19) we are facing issue with power supply. Everyday night we are facing voltage fluctuations. One stabilizer repaired and fridge which is running long period has gone.
Request eb department to take a necessary action for electrical device smooth life. I am afraid to buy new fridge and switch on the television. As well as i am worried about electrical devices.

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R

Rajsamuels16

from Kanchipuram, Tamil Nadu

Apr 29, 2019

I am living in maraimalainagar Sekkizhar street, in this month This is a 2 Nd powercut for the whole night for our house line only nearby houses power is available.called EB complaint number so many times they not response, Please do so needful.

M

Murali Kumaar

Oct 30, 2020

Hi I am from velachery 1st street extension. Frequent power cut is happening here. Whole day current was not there. Please resolve
Murali [protected]

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Address: Chennai, Tamil Nadu, 600054

I stay in avadi tamilnadu housing board lig i 4th sector. There is a huge voltage breakdown in nights of only 150v supply from the main line itself. My fan, tv and lights are fluctuating upon voltage decrease.
I have both three phase supply and single phase in my home, the voltmeter for 3 phase in all the phases is showing just 150-160v during nights and after 10pm the voltage drops to a maximum of only 150v despite in all the phases it is the same flow of voltage. I try to switch on different phases but all remain same. What is the benefit and use of getting three phase to not even have a minimal advantage among others residing in the street.
Tneb should ensure and please work on this to manage the voltage during nights atleast benefiting for three phase consumers. Please give voltage more than 160v in any one phase if not in all.

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Address: Employee I'd:-528635,CTS TCO, Gate 4,Thoraipakkam, okkiyempet, Chennai, Tamil Nadu, 600097

Website: TNbenet.org

This site is not working. How are these guys disconnecting electricity when your poor website server doesn't work.

I unfortunately have shifted to poorly manged pg, whose owner has not paid the bill the electricity is disconnected. I am trying to pay the bill from morning and the site is now working. Please someone tell me what is the alternative. It's chennai and it's is oven here in my room.

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Address: Sadras kalpakkam KANCHIPURAM district, Kanchipuram, Tamil Nadu, 603102

We have done online paynent for the following numbers of r. Manoharan[protected],[protected],[protected],[protected] on 13th april 2019 we have done online payment and got authentication messages from eb but on 29th april someone from eb office came to disconnect saying we didn't do paynent yet. After that went directly to the office and enquired they say go and enquire with the bank and we got confirmed from bank saying payment was done now please let us know what to do and where the mistake is please do the needful for proof i upload message copies.

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Address: no.17,murugesan nagar,thandalam,thiruporur,kanchipuram dist-603110, 603110

Dear sir/madam,
I am unable to pay my bill online for my electricity consumer no.[protected]. I have tried to pay for last two days. But the word has come as redirect:redirect=? Dhjhy2tpzhxudwxs. Please explain that why this happened. Please help me to make my electricity online bill payment through my bank account. I do not have time to go to the electricity office every month. Please help me.
Regards
S. Aruldoss

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Apr 24, 2019

Updated by Aruldoss.s Dear sir/madam,
i am unable to pay my bill online for my electricity consumer no.[protected] . i have tried to pay for last two days.but the word has come as redirect:REDIRECT=?dHJhY2tpZHxudWxs.please explain that why this happened.please help me to make my electricity online bill payment through my bank account . i do not have time to go to the electricity office every month.please help me.
regards
s.Aruldoss

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J

Js Js

from Mumbai, Maharashtra

Apr 24, 2019

I don't spend my home in maximum time and all people r working so evening after stay my home bust unit is ever 2month came 500 above so please solve my problem

D

durai_devi

from Chennai, Tamil Nadu

Apr 24, 2019

I have done name transfer of my following EB accounts. But the old mobile number is not removed.
Tarif number
006/002/603
006/002/577
006/002/1297
006/002/1361

Thanks

Kind Regards

Duraipandian V

B

Bhuvana02

from Karimnagar, Telangana

Apr 24, 2019

The name on TNEB card is misspelled as Srirajan instead of the correct name K Srirangan.The service # is 20103816.Kindly check and assist with the correction in name ASAP.

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Address: Rajiv Gandhi nagar, 600117

Dear sir,

I am living in rajiv gandhi nagar, nanmangalam.in this area voltage fluctuation seen very frequently in daily basis. We can't able to switch on ac fridge and sometimes tv unit also. Its very hard to stay in home during afternoon and night. Due to this fan also not running in same speed. Voltage coming around 30 to 210 volts. Kindly solve this issue asap.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

May 07, 2019

Updated by vishnusudhan Jeyaprakash Is there any update in this complaint.. Still in this area we are facing voltage fluctuation more.. This summer very worst compare to other area. Power cut during night time.

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P

prasanthanbu

from Mumbai, Maharashtra

Apr 24, 2019

Hi,
This is inform for your kind consideration regarding the non scheduled powercut in our area over 2months.[protected]is my service number.Please take necessary action to be taken as soon as possible.

I

iamvignesh

Jun 12, 2019

I am living in Perumal nagar 7th street, the voltage fluctuation is worst in last two days that I am not able to sleep untill 3 AM in the morning.

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Address: Amaithinagar 1st cross, 605104

Amaithi nagar 1st cross, kottakuppam,
Tamil nadu. It is a residential area there are frequently power flexivation at night time so in my home our electrical and electronic products are frequently damaged and we can't able to sleep with better minds pls take some needful action immediately and also give ame a explanation about that problems happening

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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P

parthi G.P

from Coimbatore, Tamil Nadu

Apr 24, 2019

Sir/Madam,
Am parthiban from coimbatore, street rakkipalayam without any notice night time fully in our area power get shutdown.
I need this proper explanation for it regards

Parthiban Coimbatore

K

Karthick Senthil

from Mumbai, Maharashtra

Apr 24, 2019

Street light not working more than 6 months at pudukkottai

P

Prasanna Karthi

from Mumbai, Maharashtra

Apr 24, 2019

Blocked my mobile number, when calling them .when power off .whenever I called number of eb busy .try call eb in another call is going it's so bad behaviour they did not respect or respond us .kindly take action.venkateswaranagar, oragadam ambattur.eb no [protected].

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Dear sir,
To pay eb bill through online i added my mob no.[protected] to an old eb service no.[protected] in which i lived for rent. Now i moved from that house but still i receive bill amount to this no. I. E. [[protected]]. The old service no. Is[[protected]]. I kindly request you to delete my mob. No. From this sc no.

Thanking you,
With regards,
P. Marimuthu
[protected]

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Y

Yuvaraaj NACHIMUTHU M

from Hyderabad, Telangana

Apr 24, 2019

Dear sir,
From 22.04.2019 Night 7:00 pm
No power in our area.
Somayampalayam division
Kasthuri nickenpalayam
Nehru nagar.

Many time I call but still now no one take action to resolve this issue.

E

EVinodha

from Chennai, Tamil Nadu

Apr 24, 2019

We had paid 2480 in Feb 2019 but that payment is missing in EB portal. The current outstanding amount is showing as 2974 which is incorrect. Also we had earlier submitted a request to change commercial to residential but until now it is showing as commercial only.
Please resolve these issues immediately.

S

Sudharsan Kasturi Rangan

from Mumbai, Maharashtra

Apr 24, 2019

Often dealing with voltage drop, even when informed no proper steps are taken to resolve the issue, electrical appliances are taking the toll and very harsh on kids and toddlers during summer.
From Kumaran Nagar, Trichy.

S

Sarubalu

from Kolkata, West Bengal

Apr 24, 2019

I have paid the tneb bill. But I received a mail as Kindly pay your bill in time to avoid disconnection. I have screen show paid details

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Address: 1/19 Poondi street thirukkarukavur papanasam tk thanjavur dts 614302, Thanjavur, Tamil Nadu, 614302

Respected sir.
My address is.
Prabakaran a
1/19 poondi street
Thirukkarukavur
Papanasam tk
Everything anjavur dts 614 302
Every day we are facing power supply is very bad and low voltage. We all are agriculture work in our village. Everything is pathetic..in our residenc also low power we couldn't using fan, refrigerator, air conditioner.
We are awiting for you replacing
Kind for your knowledge

Thanks & regards
Prabakaran a
[protected]

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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J

jaijai1954

from Coimbatore, Tamil Nadu

Apr 24, 2019

Online complaint registration No.[protected].

No meter display informed promptly. Service No.[protected]
Unable to pay extra Rs.877+2500
Can pay now only Rs.1497 towards cc
Faulty meter is not my mistake and to be set right by the TNEB. They recently replaced the old one which was good. demand for extra is unjust

E

Epsiba Muthu

from Mumbai, Maharashtra

Apr 24, 2019

In Kundrathur area without prior information two hours there is no power supply upto below 2years children's are there in our area

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Address: Villivakkam, Chennai, Tamil Nadu

Hello all,
I am really very sorry to say this.in my area there is a power problem. If we call to eb office they simply give some other number and ignore my call. Daily we are facing power problem. We have kids and young people's. They are not sleeping at all.. How many days we can tolerate? Single phase is working. But another phase is not working. It is very ridiculous and i am feeling very bad. Ignoring the calls seems to be really stupid.

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