Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I am from bheemanagari village[protected] and comes under thovalai tneb. We don't have electricity in certain areas from 31st december 2018. We have been trying to get in touch with them and there is no response. Please rectify the same.
Most of the houses in the village were facing problems from yesterday. Kindly rectify the issues without any delay.

Past two months electric power consuming meter is not working; units not displayed; unable to find units. Service no.[protected] name v ramadoss. Still the meter instrument is not replaced - they chared very huge amount - kindly do the needful - guard me from paying high amount. Phone[protected] ; +91 [protected] address 3, gandhi adigal rd, rp sivam nagar, mannargudi-614001 thiruvarur-dist.

I have been using the eb site for more than 3 years. Yesterday (30th dec 18) i tried making payment but the after logging in, it shows no records found. I am unable to make payment. My connection no is[protected] region - north madras 01.

Yesterday (30th) i tried it atleast 4-5 tiomes and again today moring a few times. Not sure if the site is down duue to maintenance or someothing like that...

Hi team,
I just raise the complient is not a just complaint. The aluminum postline was lying down under dangerous position. Whenever the e b cable will brakes. Kindly visit our area e b postline. And do the needful as soon as possible.

Aringyer anna nagar 4th main road,
6th cross street
Neelankarai
Chennai 600115.

Regards
Manivannan.

I'm residing in kovilambakkam, chennai 117, i have been paying bill as domestic bi-monthly consumer.in august month of 2018, they didn;t take readings here we asked them about that, they said we will calculate for next month and it will not affect you like that., likewise he adjust the bill to next month, so we paid rs.3364 and payment is over. But now again this month billing also exactly rs.3364, how it is possible?, we asked in office, they are not responding properly simply saying previous month adjustments. But the problem is first of all he should take readings in correct month or else he should divide it equally so that it could sense correct average. He divide the bill which is favouring for him. Our total units from june to december is 1490 units. He divide it into (740, 740, 10) instead of taking average, if divide like this means as you know i[censored]nits are more than 500 the charges will be doubled. So they used like this. We checked our meter reading and also their authority came, checked and noted readings for past two months as mentioned in reading book i attached, but the corresponding officials of tneb striked it and changing infront o[censored]s (See in picture). Request you to please take necessary action as they are charging this month also double.
Thank you

On 25/02/2018 i have made online payment on tangedco ae exam online payment option. While am trying 1st time i received pending status then i tried once again for payment then also i received pending status. Then the status changed to refund is in progress for one transaction. Its been about 6 to 7 months. But still the amount is not credited into my account. How do i get my amount back of rs.590. Is it possible? I want to know from tangedco. I mentioned my payment details here. Kindly provide solution for it...

On-line payment status
Payment details
Application no. : c0168060
Name: kiruthiik raja g j
Amount: rs. 590
Receipt no.: pgdinb1383598
Receipt date: 25/02/2018
Bank transaction no.: [protected]
Bank confirmation: refund is in progress
Note: receipt issued subject to confirmation of online payment credit in tangedco's bank account.

Dear sir. I reside at f5, asha vikram flats, datua narayana st. Venkatapuram, ambattur, chennai. I have a 3 phase connection to my house but for past 6 months 2 phases are not working. Complaints made by me regarding this were all in vain. Pls consider this as important and kindly take measures to rectify the issue. Thank you very much.

V. Santhiya

I'm bhavani
Mobile no : [protected]
Address : 14/4 chandran street, vetri nagar, perambur, chennai -11.
I stayed in this address last 5 years... Rented house... This month eb workers came and check the reading... We forget to give the eb book to him so next day we went periyar nagar eb office... I asked the bill amount... Officer says its 2500 something... I shocked because there is no expensive electronic items in our house... We have tv fans light fridge washing machine thatsall... Then why this much of amount i asked to officer... Officer says we don't known you must pay this amount... Then i arrange anyone of the eb worker to check your meter... But no one came here still now... Its not far... Please check our meter and solve the problem please... Thank you

I tried to make online my electricity bill (Tneb-tangedco) through sbi bbps service. The tneb biller's name is not appearing in the pul down menu. I wanted to add the biller inthe system.
. But thetneb's (Biller) unique registration number with sbi is not listed or added in the list. I am not able to get it from anywhere
. When i try add it the system asks for tneb billers urn. Either you add it with sbi or let me know the urn so that i would make online payment for the bills - srinivasan. R

From
Prabhu s
Plot no 63, kgt nagar
Grand park apartments, b block, f1
Kattupakkam, chennai

Eb meter fixed at my residence and when i went to pay the bill on 20th october 2018, i was informed that the display in the meter is not working so i had to pay the average amount of the previous two months. Since it was summer time, i had paid the bill. I was also informed that the eb meter will be changed immediately by the department people.
When i went to pay the december 2018 eb bill, the ae informed me to pay the average amount of the previous two month as the meter is not functioning. I had paid the amount rs. 2737 and asked him when will be get the refund as i have paid excess amount as it is winter now and i have consumed less electricity. He told me that it is their policy and the amount will not be refunded. He also told that till the new meter is fixed, i had to pay the same bill (Average amount of the previous two bills which is rs. 2737).
As i am not using much of electricity during these months, i am been asked to pay excess amount for no mistake of mine. Eb meter was not changed even after 3 months. Last year my december month bill was rs. 740 and october 2017 bill was rs. 980. February 2018 bill was rs. 680.
I need help in getting back the excess amount paid or to be adjusted in my next bill. Also the meter to be fixed immediately

I like to make a complaint on a employee on tamil nadu electricity board. I was there in my home. He knocked my gate when i was going to open he opened himself and came inside and was taking reading. I really feel this a bad behaviour. Without my permission he opened the gate and came inside. And even he told me to place the meter out side the house. Pls take action

Attn : chief engineer. Tneb. Ariyalur district.

Respected sir;

I am p. T. Krishnan from narayanan kottai, senganbasunthalauv (Vill), bommanur (P. O), palacode (T. K), dharmapuri dist.

I have applied for a new tneb service connection on 17th dec, 2018.

Till date, i don't receive any proper response from tneb office.
On my personal visit to jakkasamuthuram tneb office, i got a reply from one of the officer "no meter is available in our office" so it will take some more time to take any further action and he is not assure about any time. One week, one month, one year,...

This is venkatraman. Ts from no.8, 13th main road, vijayanagar velacherry chennai 600042.

Today[protected] at 22hrs thier is a power cut. I thought thier is some problem in eb after 30 mins or one hour it will restore. But till power is not restore till early morning 3.45am. I called [protected]and given complaint regarding power cut from night 22hrs. The person who attend the call replied we will check. After 47mins power is not restored. Again vi calles the same number [protected] asked about my complaint the person told that we come at early morning after 6am, in night we won't work.

Again i called ae number [protected] for my complaint, he also told the same "morning we will come".

I didn't sleep in the whole night and contacting the eb office for power cut the peoples who are working in night shifts telling that we will see in morning.

Then why tamil nadu electricity board recruiting peoples for night shift. Why they are not working and taking complaint in night time and giving negilence answer.

Please check and take rigorous action on this.

As I requested for Address change request one month before in EB (Porur branch), I have directly went to the branch many times and gave request application to the workers.

But as of now nothing got updated and my request still not yet processed.

Since people requesting the help to them, It is not at all fair by doing nothing on the request.

Kindly do the needful.

Respected tneb officer,

My consumer no is:[protected] region code: 01

Consumer name: b. Rajesh

Address: 6a, vijaya nagar ext
Kolathur, chennai -99

Mobile no: +91 [protected]

While making online payment for the above consumer no, my details are wrongly displayed.

Kindly requesting for consumer name, address and mobile no change.

Thanks,
Rajesh. B

Hi,
I am trying to add my tneb consumer number to my existing user account.
I tried with region number to without region number. But always get error like “invalid consumer no”.

I tried with all means ie i tried to created new registrations it failed.

I tried to pay through my icici banking account it also showed same error.

Now i am never able to pay online by adding my consumer number till now. My account is active and able to see bill details summary but only problem not able to add the consumer number to an account.

Please help my solve the problem.

Hi

We are from kolakkanatham village prambalur dist & taluk

Sir,

No power in my village due to one of the transformer failure. We already informed to our local substation and they informed us "they no have any spare to solve the issue, we everyday go and begging them to resolve but there is no response from them. We waited more than 20 days,

Our village is basically depends on electricity for farming and drinking water

Kindly take the action and resolve this issue asap...

Usually on every saturday power would be off in ngo. A colony, palayamkottai, tirunelveli between 10 am to 5 pm to words maintenance. Power cut for 7 continuous hours is a treacherous punishment to consumers. Now a days life will be miserable without power. Plz advice the concerned. Failing which u may face agitation. Now everything is electrified and power cut of 7 hrs causes lot of inconvenience to consumers and it is unwarranted. This sort of cuts remind us very primitive days and conditions prevailing in certain backward states. Plz correct the draconian practice and save public.

Despite several phone calls, and personal visit to the electricity board office, power has not been restored for more than 28 hours now. This has become a regular affair now, whenever there is regular work in the post, the power to our flat goes off. Even after paying money for materials to solve the regular disconnection problem, the problem still continues. Eb lineman not responsive at all, with promises to come, but does not turn up to attend. Request higher authorities to look into the matter at the earliest, as the day to day work is very much affected.

I'm trying to add my flat eb consumer number in my existing account. While doing the same i'm getting an error "invalid consumer number". But when i check the same in "know your consumer number" it is displaying the status as "live" and displaying the correct details.

Anyone please let me know what went worng?

Thanks and regards,
Manojkumar