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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Jul 25, 2026

Complaints 6297

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640

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5657

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Adv.Anniter alwyn apartment,, 548/33D, House -A, Henry street, Nesamony nagar, Nagercoil 1, 629001

Respected sir,
My consumer number is [protected], meter number 7012670, nagercoil town 6, reading has been taken before 15 days. But it is not updated in our tn eb online payment. I contacted eb bill payment counter phone is [protected]. Nobody pick up the phone. Kindly do the needful.
Address
Advocate anitter allwyn apartment
House no.548/33d, house' a', henry street, nesamony nager, nagercoil,
Kanyakumari district.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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N

nivetha suriya

from Chennai, Tamil Nadu

Mar 21, 2019

We are residing in the above address. the EB current pole is in my house which is totally damaged we complaint to our local EB office but still now no action taken to remove it. It is almost fully damaged and going to fall down many childrens and old age people residing near that kindly remove it asap.

S

Sms Siva

Mar 21, 2019

I am live in thoppur, thiruchendur at tuticorin district.Last two days (14-3-19 to 15-3-19) power failure in night time onyl . please take action for power failuer.

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Dear sir / mam,

This is to inform you that the tneb department have erected electric poles in our agriculture land survey no: 387/2, in eripudur village, anaicut post, vellore district. We are residing in bangalore and haven't received any prior information nor taken our permission regarding the erection. This is done in the intention to help the crusher factory to provide electric supply which is under process to setup nearby our land. I kindly request the concerned official to take necessary actions against the law breakers and shift the pole away from my land.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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D

Dhana Vel

Mar 20, 2019

Hi Sir, I am dhana from Trichy distick M.Kannanur

Our village on the shore of the big lake (Pariya yeri) one of the lamp post going dangerously slanted, please inform your representative to instate back the as soon as possible.

V

velankanni9962

from Chennai, Tamil Nadu

Mar 20, 2019

When logging in to Online Tangedco account, it says bad credentials/account not activated.

I have already activated and using my account for payments in the previous month.

Need appropriate solution

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Address: Kanchipuram, Tamil Nadu

Am a senior citizen, residing at mantri synergy, padur. My eb service no is 09/577/003/1961. My last 9 billing cycle average consumptiosn is just 280 unita. But suddenly on 18/3/19, the meter reading is shown as 11850 and the consumption shown as 1160 units.
When i persoanlly checked up the meter it was showing only 10990. Have taken a photoshot and attached.
Thus it can be seen that there is an error in noting down the actual meter reading and so my bill amt is shown as rs 6136.
The increased amount is due to the wrong meter reading recorded.
Pl correct the same and send the revised actual bill

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

Subramanian Velammal

Mar 20, 2019

Respected sir,
I am from kadapokathi, tenkasi, Tirunelveli.It is located at Gunaramanallur Panchayat.From last two weeks all our area street lights are not working.So please come and solve my area Street lights problem as soon as possible sir.

Thank you,

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Address: No. 17 , Mettu Street, Oil Mill Road END, Porur, Chennai, Tamil Nadu, 600077

Im a thiruvasagam raghul, resident of noombal/ayyapanthangal locality for the past year. The fluctuations in voltage has been a disaster in our location for n number of times. Poor people here have lost numerous appliances and tvs. We tried informing regarding these problems to the local eb office to no avail. I kindly request you to acknowledge this complaint and proceed so noone has to suffer in the upcoming summer.

Regards,
Thiruvasagam raghul

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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N

Nallus

Jul 17, 2020

I'm the resident of Noombal Mahakshmi Nagar, for the past two weeks we experience frequent power failure and low voltage problems.
Please let's know whom to be contacted to rectify the problem.

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Address: Coimbatore, Tamil Nadu, 641006

Expecting the bribe they approached us, when i said my uncle is in income tax, they are asking us to put an additional poster for 30000 rupees additionally 10000 rupees for the workers.
Additionally am giving bribe to bill collector and also water department for new connection. It has been around 1 lakh now. We are fed up with all these 3rd agents

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P

pv venkatachalam

from Palghat, Kerala

Mar 20, 2019

My temple thirumal marugan temple kannika colony nanganallur, chennai-61 meter reading not updated in tneb system. consumer no.[protected] pl.help.to make online payment urgent action informed AE nanganallur also..

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Address: TNEB, karasangal, Kanchipuram, Tamil Nadu, 601301

We applied for temporary connection in eb office, karasangal. But they gave two receipts for our applications within a year.. They don't give connection.. It lasts for about 11 months.

Detail explanation:

The eb officer at karasangal told us to get approval for plan from panchayat. We got approval from panchayat office. Then they told that the receipt which they give earlier was expired and asked us to give new application. After we gave new application, they told the old application had been found. Then they give another new receipt. And asked us to talk to ae in kuduvanchery office.. Both the ae in karasangal, kuduvanchery asking 3.5 lakhs for giving temporary connection. Our land is dtcp approval land... To which government is giving free connection and posts...

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U

Udhaya K

Mar 3, 2023

I have applied temp EB connection on 11.2.23..but still connection is not offer they told no metre is there to give connection...it will come but we don't know when it will come ??..urgently we want to construct our home .. already complain is registered in minnagam but no response is there..pls give temp connection immediately then only we will start our construction...our eb office is NGGO COLONY, THUDIYALUR COIMBATORE.REF NO [protected]

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Address: 637019

Hi,

I have applied for temporary service for my construction work in namakkal. Its been more than 1.5 months. Till now they have not provide service to me. They are saying some reasons which is not convincing. Kindly check and let me know the status. Expecting service to be provided as soon as possible.

Name: suresh e
04-erode-209 — rural/north/namakkal
Mudalaipatty eb office

Thanks.

Regards,
Suresh e

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Address: plot no.29,mailam road via, patchaivazhi amman nagar, vanur,villupuram dist, 605109

Dear sir/madam
I have applied agriculture tatkal scheme on july 2018 at vazhuthavur eb division - villupuram dist. I have paid rs.400000 (Four lakhs only). But still didn't given three phases line. I went to somany time - dist. Eb dept at villupuram. So, i take somany time office leave. And loss of pay also.
So, long month taken delayed agri eb service. I need not tatkal agri service. I want money with interest.
One more request i have given complaint letter on 5_march_2019. But no responsible.
Kindly without delay for action.
By misses. V. Vijaya

My phone no is. [protected]
My mail id is [protected]@gmail.com

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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T

Thillai Rajan

from Thiruvananthapuram, Kerala

Mar 14, 2019

For the past three days I am trying to pay payment for[protected]. The system is not working in all banking gateway. Pl register a complaint

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Address: v.vijay. w/o. vp.velu ,plot no.29,mailam road via, patchaivazhi amman nagar, vanur,villupuram dist, 605109

Dear sir/madam
i have applied agriculture tatkal scheme on july 2018 at vazhuthavur eb division - Villupuram dist.i have paid rs.400000 (four lakhs only).but still didn't given three phases line .i went to somany time -dist.eb dept at Villupuram.so, i take somany time office leave.and loss of pay also.
so, long month taken delayed agri eb service.i need not tatkal agri service.i want money with interest.
one more request i have given complaint letter on 5_March_2019.but no responsible.
kindly without delay for action.
by misses .v.vijaya

Mar 12, 2019

Complaint marked as Resolved

dear sir/madam i have applied agriculture tatkal scheme on july 2018 at vazhuthavur eb division - Villupuram dist.i have paid rs.400000 (four lakhs only).but still didn't given three phases line .i went to somany time -dist.eb dept at Villupuram.so, i take somany time office leave.and loss of pay also. so, long month taken delayed agri eb service.i need not tatkal agri service.i want money with interest. one more request i have given complaint letter on 5_March_2019.but no responsible. kindly without delay for action. by misses .v.vijaya my phone no is. 9786167870 my mail id is [email protected]

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bkshashi

from Mysore, Karnataka

Jul 7, 2019

Dear sir/Mam

I have got free connection in feb-2019 but until now i am unable draw a drop of water because of low voltage there is only one Transformer of 100kva from which most of the power is being drawn for the crusher(near by) we all villagers meet several times TNEB for additional transformer but no result & My connection comes in the last in the line so this my kind request to reslove the issue at the earliest
& i am from Soolagiri Taluk Krishnagiri Dist Village AarooPalli

Ph NO [protected]

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Dear sir/ madam

I informed to you, my father-in-law running the rice mill in virudhunagar district, he expired on recently, so we need cancel the 3-phase eb line in our rice mill, kindly suggest me and already we gave the cancellation letter and death certificate to local eb office in tamilnadu.

But they are not take any action and kindly suggest me

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Address: 635302

My consumer no -[protected].
My name-n. Rajendran
S/o, naina gounder
Vaguthapatti (Po&village)
Pappirettipatti (Taluk)
Dharmapuri (District)
Pin code-635302

Dear sir/madam,
My complaint is in my service connection the name is incorrectly written as rajsekaran but the correct name was rajendran so please change my details correctly as rajendran

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Address: 22/32, Srinivasa Reddy St. T.Nagar, Chennai, Tamil Nadu, 600083

My service id - [protected]. I paid rs.590 online on 28-2-19. I got a notice stating the bank has not approved. Again i transferred online rs.600/- and i got the same intimation from tneb though i got the receipt also. Canara bank has debited both the amount.
So kindly confirm by email or through sms to phone no. [protected].in case the payment of rs.600/- is also not approved by the bank, i will make payment at the counter to avoid disruption.

Please clarify immediately as the last date is[protected]

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Address: 606202

Dear sir

This is for your kind information, that as the good gesture of the management we have paid the advance cc charges of rs 120000 with out proper evidence. We have paid the amount such that no dc has to be done. Still now there is no proper explanation for the amount raised. We have told to duly submit the details with signature from ce & se which is pending. If proper explanation is not provide our management would be force to take legal action against the concerned people involved

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Mar 11, 2019

Updated by kalami1973 Dear Sir

This is for your kind information, that as the good gesture of the Management we have paid the Advance CC charges OF RS 120000 WITH OUT PROPER EVIDENCE .We have paid the amount such that no DC has to be done .Still now there is no proper explanation for the amount raised.We have told to duly submit the details with signature from CE & SE WHICH IS PENDING.IF PROPER Explanation is not provide our management would be force to take legal action against the concerned people involved

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Address: 605108

Tneb line man cutted tress infront of my home which is not touch the electricity line but he didn't cut coconut trees in same street which is still touching the line 10th march 2019.

Without intimation how you people cut the trees? Why u didn't cut the tree which is still touching the tree??

I have attached images of trees which cutted in my street.

3/33, ambedkar street,
Poosaripalayam colony,
Gengarampalayam post,
Valavanoor taluk,
Villupuram 605108.

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Address: Namakkal, Tamil Nadu, 636203

I have applied for tarrif change before one month it have still not got changed may i know how many days it would take to change
Though i have gave the service charge for shifting
I have also applied for 3 phase connection when i asked avout that the tarrif would change only after phase change pls give me sone clarification about period of time to be taken
Thank you

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Address: Kilakadayam, 627415

Dear sir / mam,

Ref:-
Place: kiladayam
Depart:- tneb
Divistion:- katteripatti (Tirunelveli dist)

We have applied the new eb connection for house. The je has been visited our place and approved also. The new connection payment has been paid 1 month back. Still now the connection is not through and same division there are 30 similar connections pending (Which is application approved & payment paid). When we check with line man, je, division, there is no proper response for the same and giving falls statement.

Kindly do the needful.

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Address: 24 BDO office back side ikkadu, 602021

Sir this complaint from thiruvallur, ikkadu (602021). Here they had cut the current regularly at late night from 1`o clock to 3'o clock.. This issue is made shift wise there is one foreman do this same issue always.. Last week the current found ok.. But this week it is always repeatable.. So please kindly atten the issue.. Please take the action as soon as possible... Hoping you sir... Thank you

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Address: Chennai, Tamil Nadu, 600032

The electric pole outside our house 39, Defence Colony, Ekkatuthangal, Chennai-32, is precariously hanging with the base that is broken, has tree brances on it and this has caused a lot of issues- like low voltage, phase outages, etc. We have complained numerous times to the EB but to no avail.
Linesmen who came to attend to our complaints have also said it was dangerous for them to climb up to fix the issue. We hope the AE or TNEB authorities will attend to it asap before the pole falls on passing pedestrians causing serious harm or even electrocution. Photos below

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Address: 21, Gandhi street, Nandavana Mettur, Avadi, Chennai, 600071

I am having a single phase meter connection in my house (Service no. [protected] - (West - edc) at the below house address. From jan 2019 the electricity consumption bill shows rs 0/- only in the two bills of jan & march 2019. While checking the condition of electricity meter it was detected that the meter is not functioning. Hence in this connection i would like lodge a complaint about defective meter for replacement of the same at the earliest pl.

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Sir,
We are facing low voltage for the last 1 month. Eventhough we have given complaint regarding this at electricity board, mount road, chennai, necessary actions are not taken. So please consider this message and take positive reaction as soon as possible.

Mma hostel
12/5
Byream jung. Bahadhoor 2nd street
Gp road, mount road
Chennai

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