Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Last meter reading was taken on 17.09.2018 in nellikuppam road i. E., in lancor apartments. As per guidelines meter reading is to be obtained once in 2 months.in this already 2 months exhausted and no lineman came for taking meter readings. This caused delay in taking meter readings resulting in more units for longer periods. If the reading is taken for 60, the reading will be less than 500 units. Since reading is going to be taken beyond 60 days, the consumption will be increased for more than 500 units. If the no. O[censored]nits exceeds 500 the billing will be doubled. For no fault of the customer, he has to shell out higher amount. Hence, kindly bill the consumers proportionately ie., actual consumption for 60 days or 2 months only.

Due to high voltage at our residential complex., many electric appliances have bursted.. We complained already at local eb office but they didn't response properly. We want immediate action against this. As it is a residential complex there is a chance of affecting many families living here... Also children are living with us. We want to concentrate on their safety also...

I paid my tneb bill through tangedco app on 4-nov (Deadline 9-nov) and i got a mail from tneb on 14-nov saying my payment not approved by bank and got below in mail for the 5 transactions i made. Due to that i again need to pay my bills immediately to avoid disconnection with late fee. I paid the bills with late fee and contacted bank. They said it was debited and credited to tneb. I need the amount to be reverted back and because of this i paid late fee too.

Your below payment made towards tangedco has been rolled back due to discrepancy in
Bank statement:
Service no:[protected] transaction dt: 04-nov-18
Transaction no:[protected] receipt no:pgnhdf8601093 amount:620

Service no:[protected] transaction dt: 04-nov-18
Transaction no:[protected] receipt no:pgnhdf8601090 amount:140

Service no:[protected] transaction dt: 04-nov-18
Transaction no:[protected] receipt no:pgnhdf8601084 amount:1809

Service no:[protected] transaction dt: 04-nov-18
Transaction no:[protected] receipt no:pgnhdf8601080 amount:290

Service no:[protected] transaction dt: 04-nov-18
Transaction no:[protected] receipt no:pgnhdf8601076 amount:380

Dear sir

My eb ac no 24836640 /ekambaram
My tenant was used the tneb online payment option. Now she vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.
Please change that old mail id

Regards
Ekambarambr...

Meter is not working for past two months but not replaced yet. And in my room there are only 2 nos of 9 w bulb but my bill was about 531 RS as taking as average for one year.before me alternate person stays in the room uses mixy stove etc so that much ammount in previous readings.pls change my meter immediately or reduse my bill ammount for my currently connected loads.

We are experiencing extreme fluctuations in the current since the past 3 days at d block, 7th street, chintamani, anna nagar east. It is so bad that we are afraid to turn on our electrical gadgets lest they blow up. Acs, tvs everything is at risk. Even the lift has a technical issue on account of the extreme fluctuation!

Kindly fix this issue immediately. We are running out of patience now....

In my street, street light not working for more than a month its happening repeatedly last also october, november, december, january, february its not worked again this year also started.. It is the main street connecting bazaar street lot of chances to take an accident so please take immediate action... Place : kasthuribai street (Electric post no : c/12 the post which is very near to the house no 29/5 also near to nadar sanga mandapam) kasthuribai street, kallakurichi, villupuram district, tamilnadu... Please take immediate action

My service no is[protected] current is not come for past 3 days. Ward no. 17 newtown karaikudi. Name a. Ramasamy. Please respond asap. No body is responding our street only no current. All other near by street current came. We went to kalanivasal eb office no body is responding properly. Please take step immediately and resolve asap. My address
Our street meyyappan ambalam street newtown karaikudi

Sir my application dated 24/09/2018. Ae is demanding too many documents to register my application. As per rules last eb bill is enough for ownership proof.
More over there room of 100 sq feet in my upstairs. There is no measurement stipulation for giving s/c. There should be permanent physical segregation of areas. It is there in my house. They need not worry what is inside the room. It depends on how the consumers utilises it. There will be toilet bath room inside the room. It is the look out of the consumer. Earlier se inspected my house and given orders to effect connection but ae ade de are not in favour. Se could not implement his order. Still pending. Request intervention and justice. Papers are with me.

Sir, my village is kottaipatti, thumbai patti post, melur tehsil, madurai dist,, 3 electric poles and power lines totally destroyed during kaja puyal on 15 november 18. Lot of tree's also broken. Please evacuated all power lines and install the electric poles and lines on this village on priority basis. Here all of people is former. Panchayat of kachirayanpatti no till any work done against. No any eb department reached this village. Myself serving in indian army in punjab sector. My family and parents are living in this village. Thanks

We, the residents of aindhupanai would like to draw your kind attention towards the poor upkeep of street lights in our region. The street lights in our region have not been repaired for quite a while. During the evening individuals frequently stagger down. Additionally, non availability of proper lighting across the streets increases a further chance of accident and other mishaps. There is an insecure situation when women come alone in the night and also lot of vehicles pass through this route so that accidents occur so i kindly request you to take necessary move towards the problem... Venue:t. Goundapalayam road, aindhupanai, kadachanallur (Po), kumarapalayam (Tk), namakkal (Dt), tamil nadu 638008.

Hi,

Our eb meter display is blank with the back light on but there is no display. This month they should have taken reading but i have not received anything so far. Please help to resolve this asap.
I think we might be charged previous month bill which is very unfortunate since we paid more amount due to summer but since last couple of months it is rainy season in chennai, we have not used a/c and expected less power...

I, (Residing at motilal street, first floor, house no.3, t. Nagar, chennai 600017,), would like to inform you that since we were out of station last month (Oct.2018) we could not make payment of eb bill ₹50/- before due date and hence the connection was disconnected. As soon as we returned back we had made payment of eb bill with penalty ₹128/- on 08.11.2018.in order to make payment of eb bills online in future i proceeded to register by submitting details of my service connection no.[protected]. When checked details screen displayed "service connection not live". My frequent contacts to your department personnel are of no avail. My land lord also informed that he had deactivated on line payment already. Please extend necessary help for proceeding further

Hi,
I'm writing this to know about non-payment of tneb bill.
I have bought an plot last year having single phase supply for sump motor. Since we haven't use and residing in bangalore, we didnt check the bill. Last week when i just went and checked the status of the eb connection, i came to know that there was a bill of around rs.7000 is not paid from june'2017 (Almost 18months) and the status is in disconnected mode. The corresponding location tneb office payment section officer told he cannot enable the connection as the system is not allowing to accept the payment and asked to goto aao office.

My questions are:
1. Since it is not paid for almost one and half year, is there a chance of permanent disconnection?
2. Whether aao office (R) can resolve our issue and enable my tneb connection again after i pay the dues?

Dear sir,

I am residing at karadivavi-641658, palladam (Po) tiruppur and my house is located opposite to senthil feed mill.

Near my house one eb post is in falling condition and it may fall at any time. This is high voltage equipped line and seems to be dangerous and kindly take immediate action before any unforeseen incident happens.

Address :
Landmark : opposite to senthil feed mill, muthadipalayam privu,
Village : karadivavi
Pin code : 641658,
City : palladam
District : tiruppur
State : tamilnadu

Payment done on 9th october 2018 using sbi credit card on tneb for 5 bills. Only two got credited but 3 payments not credited on tneb but amount debited from sbi credit card.
Tneb has declined because they do not have data.
Pursued with hdfc payment gateway team and got the information that amount was received from credit card but due to payment gateway problem that the amounts were not credited to tneb.
With repeated reminders, followup, got the transaction details from hdfc team.
Mer track id:[protected],[protected] &[protected]
Tranid : [protected], [protected] & [protected]
Ref. Id :[protected],[protected] &[protected]
Order id:[protected],[protected] &[protected]

Good afternoon sir.,
When i login into my account, an message is coming"access denied"... Everytime i can able to login /logout., but i can't able to pay bills and my payment summary not getting refresh... And also when i try to see the previous online receipts also getting troubles... So please kindly help to solve my problems... Thanking you.,

Fuse taken from my house. Bill payed. Please give the fuse back as current is not available children are there. Eb person noted the meter reading and went off without informing us or entering team note. How come we know that he has noted the eb reading, if we are out of station what will be the case. This is quite ridiculous. It is a shame that tamil nadu eb sector is like this.

This is the electricity post supplying electricity for houses nearby, we don’t know when it is going to fell on anybody head, real sincere government eb officer need to take necessary action, place: behind harish restaraunt no 79 rengasamy nagar dharmathupatty. Thirumangalam - 625706. Madurai

Please need some one take necessary action to, we made many request to corresponding department but no actions.

Since we, residing at first floor of 1, mothilal street, t. Nagar, chennai, were out of station, we could not pay eb bill. Of rs.50/= before due date and hence en connection was disconnected
When we came to know about this subsequently we had arranged for payment of the same on 08.11.18 and paid rs.128/= with penalty
In future to avoid occurrence of such mistakes.., we have decided to make payments on line.

While registering for online payment in tneb portal for sc no.[protected] i could not proceed further due to error "service connection not live". Please resolve the issue.
.