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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026

Complaints 6294

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640

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5654

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 204

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Address: 600117

I am ashok, we are residing at 12th street, engineers avenue, sunnambu kolathur, keelkattalai.

In our street the lamp post cable is hanging very low also they made cross cable connect between the street instead of parallel.

We have informed several times to local eb and called ae ([protected]).

Yesterday the cable touch together and burst there were supposed to die more that 10 people but still there is no action and the cable is hanging very low.

Please take necessary action to fix the issue we are scared about this issue.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

Suveera

from Chennai, Tamil Nadu

Aug 13, 2018

Meter reading of may 2018 is 25130 unit 620 RS.2572/- now July end we are not available in home.but meter reading people entered the previous amount .05.08.2018 meter 25665 unit 535 RS.1978. excess of 5 day More.kindly retifie the wrong amount.and do need full. Thanks.

Suveera's reply, Aug 5, 2018

Meter reading write previous bimonthly as it is.

T

Thamizharasu V

Aug 14, 2018

Respected Sir / Madam
Request your help to please fix the frequent fire of transformer at Chengalpattu head post office . This is causing a lot of damage to our Appliances and fear .Please fix the problem as early as possible

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Address: Chennai, Tamil Nadu, 636705

The online payment portal for TNEB is not responding to add a new connection number for paying the bills on line through net banking.
If this kind of online payment portal is made available to consumers the TNEB will face loss as already TNEB is said to have run on loss.
It is requested that TNEB top officials may be informed to rectify the Online payment portal.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Aug 12, 2018

Updated by jaysenkr The already registered consumer numbers have got deleted in my account of TNEB online payment portal.This is to be restored back.

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NachuNachiappan

from Coimbatore, Tamil Nadu

Aug 13, 2018

I am residing in karaikkudi Burma colony .my consumer no is[protected] and [protected]. I have submitted to give new password to login. Got TANGEDCO Site that password link sent to my mail I’d. So far I have not received the mail.check and inform...

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Address: 600053

There is a accident by a car which hit the electric post at dtp colony, karukku main road, ambattur in corporation div 7 ward 82 on 10th august early morning at approx 2.20 and we public informed the eb and they arrived and seen. Till now the same were not replaced with new cement post and with tilted post power restored which is not safe. Repeated contacts by our association and individuals made them to connect with the dangerous post and it is not safe to be like this and the same to be attended on war footing. Enclosing the photo of the post will give some insight to the tneb

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Worst eb department n tamil nadu. Wat the hell u people are doing? For past 6 hrs no power n kalithirampattu (From 5pm till now) no rain nothing but power has been cut inorder to know wats the problem nd to ask wen the power wilk come i called valuthavoor eb office they dint attend next i called kandamangalam eb office they also dint attend then i called villupuram (East) eb office they also dint attend then i called villupuram main branch they also dint attend finally i called chennai branch they also dint attend the call. I[censored] people do like where should i next call in order to complain??? U are all here to help the public only know i[censored] r careless like this in case of emergency wat should v do sir.. Please do the needful for the public.. Don't irritate us.. Small children are there in everybody's house how long will they struggle?? Consider our problem sir.

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Address: Nagapattinam, Tamil Nadu, 611109

Website: www.tnebgedco.gov.in

ஐயா,
நான் பாரத பிரதமர் திட்டத்தின் கீழ் வீடு ஒன்று கட்டி முடித்துள்ளேன்.
அந்த வீட்டீர்க்கு, கதவு ஜன்னல் செய்ய ஆகும் மின் இணைப்பை, [protected] என்ற
எனது பழைய வீட்டின் இணைப்பிலிருந்து, மின்சார வாரியத்தின் அனுமதி பெற்று, இரண்டு மாதங்களுக்கு மட்டும் பயன்படுத்திக்கொண்டேன். அதற்க்கான தொகையையும் செலுத்தியுள்ளேன்.ஆனால் அத்திட்டம் மாற்றப்பட்டு சாதாரண நிலையில், மாதாந்திர தொகை ரூ 459 உடன் மேலும் ரூ 4086 தொகை செலுத்த வேண்டியுள்ளதாக சிக்கல் மின் நிலையத்தில் கூறுகின்றனர். சென்ற வருடம் (2017)நான் வீடு கட்ட ஆரம்பிப்பதற்கு முன்னரேகூட, இது மாதிரி தொகை எனது கணக்கில் காட்டப்பட்டு, நீக்கப்பட்டது.ஆகவே தயவு செய்து எனது கணக்கை சரி செய்து தருமாறு பணிவுடன் கேட்டுக்கொள்கிறேன்
consumer no:[protected]

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Address: 600053

Hi,

I stay at karukku, ambattur . In my area, there are frequent current cuts and it happens mostly at night . There are children, aged people and patients . And the current cut lasts for 5 to 6 hours . Please try to understand the problem we are facing . We go to work next day with tired faces and couldn't be productive .

Please immediate action to rectify the problem .
It would be really helpful if it is solved promptly.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Hello sir/madam,

Kindly explain why i have been charged cc arrears and rcfees for below shown account. I have paid advance amount in advance, still they are charging bpsc as well. Then what's the purpose of paying advance amount to tneb.

Name s. Mohamed hanifa and party
Consumer no [protected]

Request you to check twice on this issue, and provide us with solution.

Thanksbr...

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Dear sir/mam,

I am S Jayakumar from chennai. I am unable to make online payment since status is showing me service disconnected and also service not live error occurs. Please kindly dome the needful and please enable to make payment through online.

Note : I have attached my eb details screenshot here. Kindly check and respond sir.

Please reply to my email I'd mentioned below

[protected]@yahoo.co.in

Thanks
Jayakumar
[protected]

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Address: 620021

I have been trying to pay my current bill for the last two days, but unable because after i enter the payment the screen starts going to the payment link but immediately it shows the following
"redirect:REDIRECT=?dHJhY2tpZHxudWxs"
request rectify the defect and have the link online so that we can pay our bills
on line and its a big inconvenience. I used to pay immediately on receipt of bill. Now i am struck for the past four days. if no relief i have to go to the office and pay.
Thanks

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Address: 600054

Website: Electricity board avadi

Respected authorities,
The person who comes to take reading to avadi, vinayagar street has been always rude and shouts at the fellow members of the house. Today when there was obstacle for him to take reading he abused me using wrong words such as thimir, kozhupu in front of fellow members.
I am deeply hurt and disturbed due to this. Request you to take action.
Date 7th august.

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Address: 629157

Website: EB failure

This is for your kind attention
Sr we are living pootteti area feeding transformer thalayankottai which was lt side fuse blowing minimum three times in a week eb people or their helpers came and connect it and collect money. From every houses it was happen past three months but the problem not yet rectified they have to rectify the problem by putting sleeves or increase the tensile strength for those conductor
Please take immediate action
Thanks
Ayyappan
Ex counsiler bjp

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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C

Chunking

from Kuzhithurai, Tamil Nadu

Aug 7, 2018

I am chakaravarthy from 39 a jaya nagar Korattur post kolathur
For past one month power is been disconnected for my house
Without power it s very difficult to live her
So I kindly request you to reconnect thr power again as soon as posiable

G

Gethu Gopi

from Adur, Kerala

Aug 7, 2018

Actually we are in kancheepuram, vaiyoor road, H. S avenue, in that place regular voltage fluctuation(low voltage) .daily night we couldn't Sleep. We are complaining about the problem but they didn't care about. They told morning only we will do. Please take my request and rectify the problem.

S

Sagaya Jesudoss M S

from Kotagiri, Tamil Nadu

Aug 10, 2018

Dear sir, our area vyasarpadi zone, sasthiri Nagar near (Sharma Nagar market, ).
In our feeder consumer line daily electrical power cut break down..comes..
So kindly check and feed back in your side .so please check and correct feed back..

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Address: Virudhunagar, Tamil Nadu, 626124

Past 2 years am living alone in my home. So now i consume low electricity for rupees less than 200 before that avg consumption was rs.600.in the current month my eb bill is 3310. I consumed for 125 + average short fall is 3185= total bill 3310. Tneb is telling this charge is for ur 'lower consumption'. I have to pay 3185 extra for not using the avg electeicity for last 2 years which is called avg short fall. Give back my money for unused electricity

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pvrkadvocate

from Chennai, Tamil Nadu

Aug 6, 2018

We have been contacting 25211964 for registering complaints for the past three days mentioning that there is no power supply. But there is no response and they have been closing complaints docket without attending fault. More so when contacted the reply is so irresponsible and are disconnecting phone calls.

S

Sudalaimari

from Chennai, Tamil Nadu

Aug 9, 2018

Please arrange reput the my Fuse carrier I am always paided eb bill

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Address: Erode, Tamil Nadu, 91

Website: www.tnebnet.org

I'm trying to pay eb bill online using tneb website, after logged in to my account online, unable to see my account summary. Account No:[protected], username : [protected], if I go to delete number 'm able to see my service number, but in account summary it is not displaying service number, if it display only I'm able to select and see my account details

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Siva Hari Ranga Ganapathy

from Chennai, Tamil Nadu

Aug 7, 2018

There's been a low voltage fluctuations occurring continuously for more than a week in Palavakkam area ECR, because of this discreet power fluctuations my electronic and electrical devices are highly affected and giving me problems, kindly do take care of this problem and give us a solution... Thank you...

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Address: Tiruvallur, Tamil Nadu, 601202

Hi,

Greetings!

I have created my account a month back and when i try to login now, its says "bad credentials / account not activate". When i checked for forgot password, it says the "service connection is not live" and service status is shown as "transferred".. Could you please help me to resolve this issue?

Following are the details:

Userid: [protected]
Region code : 01
Ection : 092
Distribution : 011
Service no : 330

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parivel ponmudi

from Chennai, Tamil Nadu

Aug 7, 2018

Transformer failure in orathur village near chidambaram. It has been 2days till now no action has been taken. Eb peoples are asking Rs. 1000 per house to rectify the issue. What happening in eb department and eb staffs are telling that no fund to work. Whats happening

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Address: Kanchipuram, Tamil Nadu

We are the people of siva vishnu nagar kundrathur. Here everyday power cut. Particularly our area is affected. Surrounding area not affected the power issues. Our people went to eb and forced to act quickly. But nobody response. Everyday we are facing the power issue. If we ask by phone or went to directly they told shut down. If shut down means throughout kundrathur will be power cut. Our area consists of only four or five streets only. So pls kindly take this issue and do this needful for our people.

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Address: Chennai, Tamil Nadu

Due to high voltage in our house we are enable to use any of our home appliances. The current voltage increases to 260v and drops down to 210v. For the past 4 days we are facing this problem and due to which our power supply is temporarily stopped. Invertor is also switched on and automatically switched off due to high voltage. Kindly rectify the above mentioned problem as soon as possiblel. Iam also a govt retd. Staff and please do the needful.

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mariaamutha121291

from Chennai, Tamil Nadu

Aug 6, 2018

Sir/Madam,
I'm live in Varatharaja nagar.perumattunallure in guduvanchery.31st Jul night 9.15pm to till now power cut in my area.Particularly Nethaji street, Varathraja Nagar one line connection.Please rectify this problem to morning.
Thankyou

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Address: Chennai, Tamil Nadu, 600097

Website: TANGEDCO app

Paid the bill of 9035 rs.
Transaction failed
Money deducted from account,
Please check if the bill is paid or refund is initiated,
When can i get refund,
Doni need to pay now again or shall i wait for transaction to be updated.

Get the details of bill and account from screen shot attached.

Mssege from bank of cc deduction:

Rs.9035.00 was spent on ur hdfcbank credit card ending 5108 on[protected]:10:13:12 at tnebnet1140712.

Thanking you
Regards
Himanshu

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Address: Chennai, Tamil Nadu, 600034

Hi. Why do we have power cut in the night? Been having it for almost 4 hours straight and counting, whichis insane. They said we in tamil nadi have excess electricity. Of which i belive is all lies. We have no one to complain to about the power supply and no one in the call center bother to answer our queries. Is this what we get for our taxes and all the bills.

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Address: 637207

Website: [email protected], [email protected]

Date of incident : 02.08.2018.
Sc. Number :[protected].
6no's of eb lt line and rcc pole broken from 18.30hrs.
More then 30 consumers affected due to tneb pole damages during heavy wind and rain on yesterday, as per local tneb statement is non availability of lt pole will be arrange and activities may complete on 04th aug'18.

We are struggle more kindly do the needful an urgency basis.
Photo's enclosed.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Aug 03, 2018

Updated by rameshmgtl Still not restored the power in this area

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Address: 600063

This is to inform you that from last tuesday (31/07/2018) we are not getting power supply to our home. Raised many concern to perungalathur eb office, but there is no response from them. Its a great challenge for us to reach them to get into contact. So it will be great if the issue will be rectified by tonight.
Hope this compliance will help us to get back to our normal life.

Address: no 9, veerpan street, new perungalathur (Near kamaitche amma kovil), chennai - 600063

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