Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear Sir,

Ref: Consumer No. [protected].

I have re-registered my new username and password today as per TANGEDCO's mail received which has been registered and received another auto generated mail from them asking me to activate by logging in to a new website address sent. I am unable to activate my account as it shows bad credentials/not activated

Kindly revert what is to be done to activate...

Meter reading is supposed to be taken on 31 May 2018, but when we went to the EB office and asked about it, they are saying we forgot to take the reading for your block and asked to take the reading by ourselves and they will update the system to pay online. Also have a feeling the meter is not working correctly as the bill reached 7500 rupees this month, when my usage is the same.

Request to take immediate action.

I am living in Thandalai village, near Alanganallur, Madurai. In this village, we suffer a lot, with electricity low voltage problem in our houses. A complaint letter of our village people was handed over to concern AE, at Chikkandar chavadi EB office, to replace the very old existing transformer. But, no remedy. On behalf of our village people, I request the authority, whom so ever concern, to rectify the low voltage problem, as soon as possible. with regards.
Seetharaman V

Sir,

This is Roy Arun from Zackaria Colony, Choolaimedu- chennai.

Consumer # : [protected]

This month EB reading has been wrongly taken.

22/05/[protected]Reading)- 7500(Units) Rs.47930 (screenshot attached)

The actual reading is 20997 on 24 May 2018.

I have given a written complaint to the A.E on 24th May and 3 more times on this month.

This is highly irresponsible from the EB Department.

Still no action has been taken.

Sincerely,
Roy Arun

I am from ags colony velachery. For the past two days there have been frequent power cuts in our area. Even if the power comes back it is not completely up. One of the passes is not receiving power at all. The power is restored only at 2:45 in the morning. I have lodged a complaint against this but there is no response. The customer care people are rude and after some time they are disconnecting their phone too. People who have just one phase and are on this particular phase have a complete shut out of power

EB Power Breakdown on 18.07.18.
Sc.No :[protected].
Power fail from morning 9.30Am, we have discussed with local TNEB staff's,

They said LT line was faulty rectification is going on EB power will restored, tentative timings required but they can't commit.

We are suffered in this unplanned power failure telecommunication operations are affected.

kindly resolve earliest.

Thank You

Dear Sir/Madam
Iam a resident of Perumal Koil Garden Street (Sowcarpet Chennai 600001), we are regularly facing voltage fluctuation problem after 10 PM . As we have asked one of your EB man he said that this street need Transformer because in the surrounding street we have only single Transformer due to that we are facing lots of problems full night with out electricity or low voltage.

Sir, i am living in tuticorin distirct kovilpatti taluk pandavarmangalam panchayat
rajeev nagar 6th street near rose banglow. in our area street light is not working . at the night time too much darkness is available. it is very much usefull to theft and misbehaviour persons.so plz avoid the situation and make the lighting at on condition.thanking you.

Dear Sir,

we are located in No. 12 Arumugam street Kilpauk Garden Colony Extn.
In our flat one single phase is not working for past 6 days and we filed a complaint near by EB OFFICE (TEL NO.[protected]and we tried to contact AE mobile no [protected] its always engaged and never call back also

Please look into this issue and sort it out as earlier.

Regards,
Mahathy Hussain

I am Nimrutha residing at Rajaji street, Nehru nagar, Chrompet, Chennai-44.Few weeks back there was heavy voltage fluctuation happening at every night. And the issue was fixed after we raised a complaint in the Eb office. Again yesterday night we faced the same issue.It is very much annoying and we can’t sleep at night. Kindly find a permanent solution to fix this issue.

Dear sir,
my name is Shiji AV.My service no : 114.014.71 and eight more service numbers. we have a power consumption problem on yesterday 16.07.2018 to till now(17.7.2018).no power on 2 days. I am alredy registered on complaint at parvathipuram EB office.No response for till now.Kindly clear the problem today it self.

Contact no : [protected]

Thanking you

Dear sir/madam,

The following (valapuranadu, kollihills) area's eb power not available from 0010Hrs today (15.07.18),

sc.numbers [protected] &[protected]

as discussed with AE and local team, they said HT lines are affected with heavy wind and faulty rectification on progress.

Our telecom tower located at hills station we suffered more kindly resolve at the earlier possible.

My house located at Coimbatore district, Pollachi taluk, Periyar Colony East,
Land mark: Govt boys hostel backside. Totally 10 and 15 houses are in this area, Eb line path is going above ( very near by)the houses, now heavy raining in this area, so we are very fearing above the electrical shock problem, so we request to change Eb post and also Eb line other way.
Thanks.

In terms of billing, Defence Colony in Chennai is probably one of the biggest customers of TNEB/TANGEDCO, yet we get a step motherly treatment. Many years after taking a policy decision to make all power cables underground, Defence Colony is still getting power from overground cables and power is cut off frequently for the slightest of reasons.Officials are not available to the public and customer care number is always busy. Defence Colony has mainly senior citizens and TNEB is causing great difficulty for us. This is an appeal to TNEB/TANGEDCO to attend to the needs of Defence Colony on an urgent basis before the monsoon sets in.

SIr,

My Residential EB consumer number is[protected] I have power failure for last one month. my complaint was not solved till now. Yesterday evening at 6.30 pm I booked a new complaint over telephone regarding the power failure. It was not solved till next day 9.00 am. Kindly do needful to solve my power problem. My Residential address is V.V.Giri st, Meenachi amman nagar, Alwarthirunagar, Ch-87.

Service no [protected]
Tneb has chargerd throughout VGN SOUTHERN Avenue, kavnur illegitimate. On further analysis it was found that many flats were charged from 6000 to 25000, which is highly unjustified, as well on I found that during the month of march there is no change in reading which means I have not used electricity from February to march, but it is not like that, therefore TNEB is charging for 4 months Feb-April-june. Due to this electricity consumption units got accumulated, electricity prices got increased exponentially.if it was not the case then our unit consumption would be less than 500.Pls check the reading of the screenshot attached it shows that reading for the month of Feb and March is same I.e. 6260. Pls take this matter seriously
Thanking you in anticipation.
Regards,
Anurang Desarda.

SIr,

My Residential EB consumer number is[protected] I have power failure for last one week. my complaint was not solved till now. Today morning also at about 10.30 am I booked a new complaint over telephone regarding the power failure. It was not solved till 6.00 pm. Kindly do needful to solve my power problem. My Residential address is 293, Park Road, Ramanputhoor, Nage rcoil 629 004.

Dear Sir

I would like to complaint about my area power issues. My area sitauted at sivagangai district Kandramanickam-630204 (Kaalangarai area) . The power supply sometime will be interrupted by trees. We have already informed relevant officers but until now no response. If raining the power will be gone we couldnt contact to foreman that time. Pleast assist to settle this issue..

Dear sir,

I would like to inform you sir, My village is manaiyeripatti thanjavur Distric. Our agriculture form near EB transmission post was damaged total 10 numbers. Any time can Falling down condition. We are giving complaint at Sengipatti EB office one year ago until now nobody take responsibility.now totally damaged.kindly
request tamil nadu electricity board please change transmission post and take necessary action ASAP.
Regards,
S.SINGARAVELAN
Manaiyeripatti.

Dear Sir,

This complaint regarding the following address

Subhiksha Apartments, 42/6 Kannaki Street, Choolaimedu, chennai - 600094.

Frequent disconnection of Main cable in this area for the past 3-4 months. No proper power supply in 3 phase connection. Power cums ups and downs power trips happend frequently we cannot use the AC in night time. if the disconnection in cable happend the rectification time will take 7-8hrs in day time . In case of disconnection happend in night time have to wait till morning...after that it will take 7-8 hrs .

We had an doubt due to commercial usage in residential are this will happens frequently for us.
Kapico car service center, No 7, 3rd Street, Choolaimedu, Chennai - 600094, is running in this area. They used heavy power equipment to service the vehicles but there is no proper arrangements for that . Directly connected in the residential power supply . May be due to that reason we had a frequent problem in power supply.

Due to this, we cant sleep properly and the students suffered a lot. Request you to please investigate and help us to resolve this immediately. Kindly do the needful.