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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 212

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U
Ukkasha Bilali
from Chennai, Tamil Nadu
May 30, 2018
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Address: Chennai, Tamil Nadu, 600044
Website: TANGEDCO

Respected sir/madam,
I have been using tngedco app since 6months, but this time while i was paying my bill, the pop-up said the transaction was not successfull, so i tried again, the same pop-up repeated. But after some time tha bill has been generated and it was deducted in my bank account 2 times. But i never tried to pay bill in advance, so i request you to kindly refund the money as soon as possible.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Maybe eb line interrupted
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    svprasad62
    from Chennai, Tamil Nadu
    May 30, 2018
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    Address: Chennai, Tamil Nadu, 600125

    We, the residents of 3rd main road, crr puram, l&t colony, manapakkam, chennai -600125 are facing severe power outages cum voltage fluctuation issues over the last several months. This problem is severe particularly from 9.30 pm onwards and persists through the night.

    When complained to the local ae, we understand that the transformer feeding our street is faulty and needs replacement. Do we, the tax payers and consumers of tangedco have to wait for a simple thing like a distribution transformer replacement for over 6 months?

    Will the authorities take immediate action on this?. Most of our electrical gadgets are facing reliability problems due to poor supply of electricity!
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Due to wind there is a power outage, There is not power in our business unit Reliance Retail outlet. There is a power line lying on the road which is dangerous to commuters. Kindly arrange to resolve the issue and restore th power at the earliest
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      Dineshh Babu
      from Vidisha, Madhya Pradesh
      May 30, 2018
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      Address: Chennai, Tamil Nadu, 600125

      I am dinesh from mugalivakkam, chennai.in our area, partial power cut is happening very often.in same floor, some houses will have power some doesn't. Same situation is there in whole area. Mostly in late night we are facing this problem. When we called local eb office for the first time, response will be like, person will come in 10mins, but he never comes. We used to keep on calling them whole night but he never picks till morning.

      Please refer attached image of call history for your reference.

      We are struggling with infant babies here. Eb officials can understand our struggle. Request you to take an immediate action.

      Area:
      Arumugam nagar, 1st street, mugalivakkam, chennai-600125
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        L
        Lokeshch
        from Chennai, Tamil Nadu
        May 30, 2018
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        Address: 600100

        I am lokeshreddy from sri krishna nagar, perumbakkam, chennai -600100. We have voltage flutuation in our whole area for past 10 months. We have informed many time to near eb office and still no action was taken. We are lossing oue house hold appliances because of this voltage fluctation.

        Night time it very horable to sleep because the voltage fluctation. Please do some needful
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          Thandavamoorthy Velayautham
          from Kangayam, Tamil Nadu
          May 29, 2018
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          Address: 631501

          Sir,
          Due tp very old electric wires in our area voltage is too low in particularly night hours. Due to this voltage problems even fan also very slow, ac can't working.
          Hence, i request you to replace the damaged and old wires in our area.

          Our area address saravana nagar and annai sathiya nagar, pillaiyar koil street kancheepuram.

          Thank you sir.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            G
            Govarthanan Manian
            from Puducherry, Puducherry
            May 26, 2018
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            Address: Erode, Tamil Nadu
            Website: Tangedco

            Im from 836, sri sai nivas, taj nagar, tiruchengode taluk, namakkal district near to pallipalayam erode which come under the electric circle spp colony. From yesterday night onwards no electricity power supply to our house. But the neighbouring houses are have power supply. I got the mobile of our area line man and call to him and complaint to him about the no power supply to our house. He said he will come on morning 10. O clock. At 10o clock we call he said that he will come on 11o clock but now i call he said "dont disturb me i come after 2o clock". With out electricity we cant do any thing but the responsible person whom is not given the proper answer. Please take any action immedietley.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            Hai...we r from Orathanad, thanjavur district.
            In orathanad only two street has no current in some times.what is the reason ? Eb wrokers are not properly answered and not worked. the current is switched of Mostly in night time.
            Please consider the complaint.Thank You
            Our trans form repair before 2weeks they taken the trans form box we are struggling for water please help us address, sikkayagoundanur, thadicombu, dindigul, 624709 pleats solve our problem sonn as possible
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              S
              Sandykrish
              from Adur, Kerala
              May 26, 2018
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              Address: 600060

              Hi electricity board,

              This is santhana krishnan. We are having the agriculture land in kosappur, chennai -600060. We are doing agriculture for more the 5 decades in the place. The issue is, the electricity connection line is coming inside the agriculture land and if some issue happens in the connection and if wire cuts means its falling down in the land and if water is there the current passes in that. If any issue happens and someone from your team comes to work they needs to enter our land and then the line connections is in between of the land so our cultivation is getting spoiled. So could you please make those connections in the main road taking away from our land. Please consider this as a priority and do it. If you need more information on this. Please free to contact this number [protected]
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Hi, every day we getting power failure almost 4 to 6 hours.. in my aria, Coimbatore gandimanager. How we can sleep with out power..
              Power not supply at yesterday evening... So people's are not comfortable in home...so kindly quick come with us this complient...
              Thank you
              Address
              B11 Alayamani complex,
              New teachers colony,
              Perundurai road,
              Erode - 638011 .
              Mobile no: [protected]
              From night 10.30 we had shed down till now there is no power ... no response from tneb customer care .no one is attending the call.is this the way you people serving for public.it is highly ridiculous
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                1
                1239tnebmohan
                from Bengaluru, Karnataka
                May 26, 2018
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                Address: 600059

                Hi, we have heavy power fluctuation in no.6 sairam street, irumbuliyur east, east tambaram - 600059, chennai from past 9 months. Have posted several written complaint and direct complaint in eb office. But still the power fluctuates very badly. All our electronic devices are unusable. Where as other area and nearer area people are having good power.

                Please look into this and do the needful. As a middle class family we cannot afford money on electronics every time due to this fluctuation.

                As a person, please understand the situation and help to fix this issue as soon as possible.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                EB service no.:[protected]
                TNHB employees Qrs, Maruthi Nagar, NAMAKKAL.
                FROM 21/05/2018 TO STILL 23/05/2018 More than 3 days we are living in DARK.
                NO RESPONSE FROM N. KOSAVAMPATTI EB OFFICE STAFFS.
                WE LODGED A COMPLAINT IN N. kosavampatti EB OFFICE.
                We have locked a complaint on 30.04.2018 and go the acknowledgement also inspite of that we have called the local EB office many times and so far our problem is not resolved yet.
                Pammal la Carant appo appo off aguthu Ana call panna panna yarma attan panna matranga pls entha problem clear pannu ga ena valiku poitu varavanga nariya par irukkan ga pls take care sir and madam
                ...by...
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                  J
                  Joyson Jose
                  from Mumbai, Maharashtra
                  May 23, 2018
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                  Address: Chennai, Tamil Nadu, 600016

                  This is to inform that, it’s been two days now that there has been continuous power shut down happening in alandur area. When calling the number ‭[protected]‬, they either keep it busy or not attend, when attending, they will say it will be fixed in an hour. Later we have id entire that there is some problem with the transformer, how long do they take to fix this. Two days?? R they competent enough or aren’t we paying taxes. Can we have an end for sleepless nights.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  I paid my bill on 20.5.2018 through tneb portal https://www.tnebnet.org/.

                  Transaction got failed but money was credited from my bank account
                  One of our Three Phase Line is not been working since last 12 hours. No response from the Electricity Board Office here in Coimbatore Al-Ameen Colony, Ukkadam Office. When contacted Line Man, Says he is on leave and did not give alternate line mans Number.
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                    S
                    Saravanan41292
                    from Beypore, Kerala
                    May 22, 2018
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                    Address: 600072

                    Sir,
                    I am residing near pattabiram, chennai. I came at morning 9.00am to pay my electricity bill, but now the time is 12.15pm stil my bill has not been paid. This is happening continues on daily basis. No proper response, for each bill they delay time upto 25min to 30min. Nearly 30 to 40 members are in the queue. Every individuals in the electricity board have time to chitchat, but no time to bill in time.
                    Kindly, please inquiry this issue as sooner possible.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Our area line works very poorly... He's no take any action in power cut time... We are very struggle in power cut in night time... Here no safe in power cut time... So please take any action immediately...
                    Our area gandhigramam Angunagar today night 8.33 power cut is there but now time is 11.50 still now power not came.
                    Sir,

                    I am raghuraman working in JAYA TV i had paid my Electricity payment through online today iob gateway at 8.44 kindly do me a favour to take this complaint and sortout immediately.

                    My consumer no :[protected]

                    Name : M.D. Sarangapani

                    mob; [protected]

                    regards

                    Raghuraman A, D
                    Jaya tv - chennai
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                      A
                      A.SEETHARAMAN Raman
                      from Gudiyattam, Tamil Nadu
                      May 21, 2018
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                      Address: 600042

                      My service no. [protected]. My due date of eb payment is 17.05.2018. I was on summer holiday trip and eb supply to my residence was cut today afternoon without intimating me over phone. As i am make eb payment on line since 5 to 6 years i would have immediately paid online. After coming home at 20.30 hours i found eb supply to my house is cut. Immediately i had paid rs. 2851 on line through hdfc net banking. The website was hanging for a long time and could not collect receipt. Unable to pay again, pending amount already deducted from hdfc bank account. House in darkness. Power cut off without intimating me over phone and without my knowledge. This is inhuman. Is it the fate of a consumer.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      Dear Sir

                      X tenant was used the tneb online payment option .Now she vacated and not giving the user is and password.now i am the new tenant how to change the user id and password of online bill payment.If i am clicking the forget password and user name it is going to the old email which was created previously.

                      Thanks
                      Sumitha
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                        A
                        AtheeqAhmed
                        from Mumbai, Maharashtra
                        May 21, 2018
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                        Address: Vellore, Tamil Nadu, 635802

                        This is to bring to your kind notice that my EB No:[protected] in which this month I got huge amount to pay. Comparing to last month and before I utilized very less power last month. Even I am not using AC, air cooler etc. So It may be meter fault or else. I request your good self kindly provide a service person to check our EB Meter fully if any problem happen kindly change the meter as soon as possible. Kindly consider this top priority and do the needful.

                        Best Regards
                        Atheeq Ahmed.M
                        [protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        Jul 09, 2018
                        Updated by AtheeqAhmed
                        Dear sir,

                        Above said complaint still not consider and not solve. One and half month over but no action taken. Please consider and do the needful.
                        Best Regards
                        Atheeq Ahmed.
                        We are from Bril Ink Co. LB Road, Thiruvanmiyur Chennai 600041

                        Even the power supply is in order, but our cable connection to our main board is defected for a week time.

                        Please send your technicians to clear the fault.

                        Regards

                        V R Rao
                        Bril Ink Co
                        148 LB Road
                        Thiruvanmiyur
                        Chennai 600041
                        Tel[protected]
                        Mobile: [protected]
                        My name Rajeena begam... I am applied to tneb for changing my tariff plan but process delayed for passt 20 days... My EB.No.[protected]
                        In Tirupur
                        Gandhi nager...
                        Every time current will not yet all...
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                          E
                          Ezhilarasanm
                          from Chennai, Tamil Nadu
                          May 21, 2018
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                          Address: 600026

                          I'm living in kumaran colony 9 th street senthoor flats vadapalani.. My current line got disconnected morning @9.30 am. I paid the bill through online and i was ready to show the bill. But the eb man tells me that come and collect the circuit rod and you fix it.. How i know to fix. And how i know in wich box they plugged it.. Irresponsible reply when i called him.. This is #.. Very poor response from manager and the worker.. From that day 9.30 am to next day 3 pm i didn't get my current eventhough i paid ma bill.. Worst ever peoples in eb..
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                          I applied temporary EB connection via online[protected]. And applied in person to the AD office of Karnampet EB Station on[protected]. Still, the temporary EB conncetion not yet given. The office superindentent Mr.Magi ([protected]) and the CE Mr.Satyaseelan ([protected]) expecting pribe for completing the job. Hence, they delaying the process.
                          Sir, near sec off no:[protected]
                          here we consumers are suffering from continuous power cut from yesterday afternoon. Nearby EB office is giving false hope that we are working on it. But till now we didn't get proper response from employees.
                          To, EB department from last some days at night time power cuts for whole night and comes on morning, by calling the EB person he say I am in leave/ is rectifying the problem after sometime he switch off his mobile his contact no [protected] no responsibility of normal peoples
                          Address
                          Bhavani Nagar, khandan kholai, ayaatur Panchayat veppampattu
                          To, EB department from last some days at night time power cuts for whole night and comes on morning, by calling the EB person he say I am in leave/ is rectifying the problem after sometime he switch off his mobile his contact no [protected] no responsibility of normal peoples
                          Address
                          Bhavani Nagar, khandan kholai, ayaatur Panchayat veppampattu
                          Dera team,
                          My consumer Service No: [protected] which I am getting a high meter reading on a daily basis compared to usage done on a daily basis
                          Request you to kindly check if any issue in meter or due to any application.
                          Please check the meter once so that we can get it rectified

                          Please call me at [protected] or [protected]
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                            R
                            Rajesh Sam
                            from Bhubaneshwar, Odisha
                            May 20, 2018
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                            Address: 600073

                            There have been frequent power cut in santhosapuram, ramar street especially during odd hours like 11am, 2pm, 11pm, 12am or 1am. This has been happening for the past three days. Could you please state the reason for the same and resolve the issue as soon as possible?

                            It is really difficult for houses with sick people, infants and elderly people.

                            Power cuts were really rare at our place for the past years. Hence request you to solve the problem as early as possible.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Sir in tanjore dist kumbakonam tk sholapuram Dawood nagar today from 11pm no power on my street only . Eb office phone ringing no response please take nessary step on the hot summer
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                              T
                              Thenmozhi T. Paul
                              from Chennai, Tamil Nadu
                              May 20, 2018
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                              Address: Coimbatore, Tamil Nadu, 641035
                              Website: Www.tangedco.gov.in

                              I am residing in gks nagar, saravanampatti coimbatore. Recently, there has been frequent power outages thru the night for even mild showers of rain. 1912 complaint number is not working from mobile phones. The consumer complaint section in tangedco website is not having enought facilities enough to file a complaint. Most of the fuse of call centre number from the tangedco website is outdated or no response. Rude response from a person who attended the call after a while. Do we even have a 24/7 service?? Worst worst. Kindly provide or educate us public about the availability of services.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                Siragiri
                                from Morena, Madhya Pradesh
                                May 20, 2018
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                                Website: www.tangedco.gov.in

                                Dear sir i'm from coimbatore north. Pn palayam 1/05/[protected]@10.43 pm power cut. Now i'm writing time 20/05/[protected]@1.05am almost 2.5hrs no power. May be it's to be continued.. Same kind yesterday also..
                                Our c. M told 3days before there is no power cut in our state. But now what happened who's responsible for this..
                                If current cut means kindly intimate to all people via mobile number or social media or counciler..
                                For example:in government bus conductor unfortunately not giving one ticket means that checking inspector i'll check put black mark and suspended 1month... As same in tneb? Why salary for that person then how tneb & our states will develop?? Don't know what's happening here... Go and read newspaper in japan train 30sec before they started so that particular department apologize to people but here??? Worst
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                May 20, 2018
                                Updated by Siragiri
                                And finally got now current @1.33am almost 3hrs no power ...if any power issue means kindly intimate to all peoples...
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                                  kr pandian
                                  from Chennai, Tamil Nadu
                                  May 19, 2018
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                                  Address: 601204

                                  Sir,
                                  We were out of station during eb reading taking time. And we returned before a week. Just we knew, the reading was taken in my neighborhood before 10 days. And we contacted eb office regarding bill payment. He told, he will come and take the reading now and charge it.
                                  Is it correct? Or average for 60 days is correct? Because we used eb current more than 60 days now. And it crossed 500units.
                                  If i take the average for 60days, it will come under 500units.
                                  Please reply your answer so that i will pay the charges.
                                  I contacted ae ponneri eb office regarding this issue but she had not properly responded. Simply cut my phone call irresponsibly.
                                  Pandian k r
                                  [protected]
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    S
                                    shahul hameed 65
                                    May 18, 2018
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                                    Address: 630702

                                    I, p. M. A. Shahul hameed residing in my shop and my eb account no is[protected] on my complaint regarding my shop is closed past 3 months but my account bill is wrongly total amount with cc for rs 481 my due date[protected] i am already submitted bill amounts today i. E.[protected] at 9:06 am. So please take necessary action and revert to me on this regards my mail address : [protected]@yahoo.co.in at the earliest.

                                    Also find attached scanned copy of eb bill below for your reference

                                    Regards
                                    Shahul hameed
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      common soul
                                      from Coimbatore, Tamil Nadu
                                      May 17, 2018
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                                      Address: 600014
                                      Website: electricity board of Tamil Nadu

                                      The workers are not working properly in night shift... Because i have been suffering from power cut from yesterday night... I called the eb office number... They don't attend the call... The phone is ringing but they don't take the phone... At morning i went directly to the eb office which located near, sardar jung garden, royapettah... All the night shift workers were durken (Alcohol) and sleeping nearly to the table... And the foreman named hussain... He is also coming late to the work, i have been waited for them upto 10.30a. M on[protected]... Please take action against the workers who all drunken during the work time... Please take a good step for this type of government employees... Thanking you
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        Sriram Baradwaj
                                        from Kanchipuram, Tamil Nadu
                                        May 17, 2018
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                                        Address: Chennai, Tamil Nadu, 600048
                                        Website: Tangedco

                                        The post damaged during 2016 rains is yet to be changed. They laid down the new post a few months back. But they didn't change it till now. The new post is still there with nothing. The old one is very weak and can break and fall at anytime. Despite giving repeated reminders no action is taken by them. We want the problem to be resolved before the situation gets worse.
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                        Yesterday 9.25pm to till Now 01.05am today there is no power supply in nellikuppam area... What's the reason... Without any intimation why electricity dept make power cut... We are facing too much problems with our infant child because of careless of electricity dept
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