Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I belongs to melvalai village, kandachipuram eb circle, villupuram district our area due to highway expansion tneb relocate the post. So far my home is connected with a post that crosses my neighbor plot. New relocation creates availability of one post which is very closer to my gate entrance. So i requested those working staffs to change the line. They redirected me to supervisor subash. He asked me to give 3000 to change. As i am an electrical engineering professor i knew those change never give any change in the network because both are consecutive post with around 50 feet distance.
Is there any rule in tneb to collect 3000 rupees for post change. Was mr subash is the authorized person to collect money directly from home.

In our area i enquired with my neighbors about this issue. They give good comments about tneb staffs except subash. He was a former helper of this area. So he practiced this bribe for so long period. Kindly do needful.

If any higher authorities related to this. Kindly take action against mr. Subash. Line supervisor kandachipuram, villupuram district

Respected sir/madam,
I have been using tngedco app since 6months, but this time while i was paying my bill, the pop-up said the transaction was not successfull, so i tried again, the same pop-up repeated. But after some time tha bill has been generated and it was deducted in my bank account 2 times. But i never tried to pay bill in advance, so i request you to kindly refund the money as soon as possible.

We, the residents of 3rd main road, crr puram, l&t colony, manapakkam, chennai -600125 are facing severe power outages cum voltage fluctuation issues over the last several months. This problem is severe particularly from 9.30 pm onwards and persists through the night.

When complained to the local ae, we understand that the transformer feeding our street is faulty and needs replacement. Do we, the tax payers and consumers of tangedco have to wait for a simple thing like a distribution transformer replacement for over 6 months?

Will the authorities take immediate action on this?. Most of our electrical gadgets are facing reliability problems due to poor supply of electricity!

I am dinesh from mugalivakkam, chennai.in our area, partial power cut is happening very often.in same floor, some houses will have power some doesn't. Same situation is there in whole area. Mostly in late night we are facing this problem. When we called local eb office for the first time, response will be like, person will come in 10mins, but he never comes. We used to keep on calling them whole night but he never picks till morning.

Please refer attached image of call history for your reference.

We are struggling with infant babies here. Eb officials can understand our struggle. Request you to take an immediate action.

Area:
Arumugam nagar, 1st street, mugalivakkam, chennai-600125

I am lokeshreddy from sri krishna nagar, perumbakkam, chennai -600100. We have voltage flutuation in our whole area for past 10 months. We have informed many time to near eb office and still no action was taken. We are lossing oue house hold appliances because of this voltage fluctation.

Night time it very horable to sleep because the voltage fluctation. Please do some needful

Sir,
Due tp very old electric wires in our area voltage is too low in particularly night hours. Due to this voltage problems even fan also very slow, ac can't working.
Hence, i request you to replace the damaged and old wires in our area.

Our area address saravana nagar and annai sathiya nagar, pillaiyar koil street kancheepuram.

Thank you sir.

Im from 836, sri sai nivas, taj nagar, tiruchengode taluk, namakkal district near to pallipalayam erode which come under the electric circle spp colony. From yesterday night onwards no electricity power supply to our house. But the neighbouring houses are have power supply. I got the mobile of our area line man and call to him and complaint to him about the no power supply to our house. He said he will come on morning 10. O clock. At 10o clock we call he said that he will come on 11o clock but now i call he said "dont disturb me i come after 2o clock". With out electricity we cant do any thing but the responsible person whom is not given the proper answer. Please take any action immedietley.

Hi electricity board,

This is santhana krishnan. We are having the agriculture land in kosappur, chennai -600060. We are doing agriculture for more the 5 decades in the place. The issue is, the electricity connection line is coming inside the agriculture land and if some issue happens in the connection and if wire cuts means its falling down in the land and if water is there the current passes in that. If any issue happens and someone from your team comes to work they needs to enter our land and then the line connections is in between of the land so our cultivation is getting spoiled. So could you please make those connections in the main road taking away from our land. Please consider this as a priority and do it. If you need more information on this. Please free to contact this number [protected]

Hi, we have heavy power fluctuation in no.6 sairam street, irumbuliyur east, east tambaram - 600059, chennai from past 9 months. Have posted several written complaint and direct complaint in eb office. But still the power fluctuates very badly. All our electronic devices are unusable. Where as other area and nearer area people are having good power.

Please look into this and do the needful. As a middle class family we cannot afford money on electronics every time due to this fluctuation.

As a person, please understand the situation and help to fix this issue as soon as possible.

This is to inform that, it’s been two days now that there has been continuous power shut down happening in alandur area. When calling the number ‭[protected]‬, they either keep it busy or not attend, when attending, they will say it will be fixed in an hour. Later we have id entire that there is some problem with the transformer, how long do they take to fix this. Two days?? R they competent enough or aren’t we paying taxes. Can we have an end for sleepless nights.

Sir,
I am residing near pattabiram, chennai. I came at morning 9.00am to pay my electricity bill, but now the time is 12.15pm stil my bill has not been paid. This is happening continues on daily basis. No proper response, for each bill they delay time upto 25min to 30min. Nearly 30 to 40 members are in the queue. Every individuals in the electricity board have time to chitchat, but no time to bill in time.
Kindly, please inquiry this issue as sooner possible.

My service no. [protected]. My due date of eb payment is 17.05.2018. I was on summer holiday trip and eb supply to my residence was cut today afternoon without intimating me over phone. As i am make eb payment on line since 5 to 6 years i would have immediately paid online. After coming home at 20.30 hours i found eb supply to my house is cut. Immediately i had paid rs. 2851 on line through hdfc net banking. The website was hanging for a long time and could not collect receipt. Unable to pay again, pending amount already deducted from hdfc bank account. House in darkness. Power cut off without intimating me over phone and without my knowledge. This is inhuman. Is it the fate of a consumer.

This is to bring to your kind notice that my EB No:[protected] in which this month I got huge amount to pay. Comparing to last month and before I utilized very less power last month. Even I am not using AC, air cooler etc. So It may be meter fault or else. I request your good self kindly provide a service person to check our EB Meter fully if any problem happen kindly change the meter as soon as possible. Kindly consider this top priority and do the needful.

Best Regards
Atheeq Ahmed.M
[protected]

I'm living in kumaran colony 9 th street senthoor flats vadapalani.. My current line got disconnected morning @9.30 am. I paid the bill through online and i was ready to show the bill. But the eb man tells me that come and collect the circuit rod and you fix it.. How i know to fix. And how i know in wich box they plugged it.. Irresponsible reply when i called him.. This is #.. Very poor response from manager and the worker.. From that day 9.30 am to next day 3 pm i didn't get my current eventhough i paid ma bill.. Worst ever peoples in eb..

There have been frequent power cut in santhosapuram, ramar street especially during odd hours like 11am, 2pm, 11pm, 12am or 1am. This has been happening for the past three days. Could you please state the reason for the same and resolve the issue as soon as possible?

It is really difficult for houses with sick people, infants and elderly people.

Power cuts were really rare at our place for the past years. Hence request you to solve the problem as early as possible.

I am residing in gks nagar, saravanampatti coimbatore. Recently, there has been frequent power outages thru the night for even mild showers of rain. 1912 complaint number is not working from mobile phones. The consumer complaint section in tangedco website is not having enought facilities enough to file a complaint. Most of the fuse of call centre number from the tangedco website is outdated or no response. Rude response from a person who attended the call after a while. Do we even have a 24/7 service?? Worst worst. Kindly provide or educate us public about the availability of services.

Dear sir i'm from coimbatore north. Pn palayam 1/05/[protected]@10.43 pm power cut. Now i'm writing time 20/05/[protected]@1.05am almost 2.5hrs no power. May be it's to be continued.. Same kind yesterday also..
Our c. M told 3days before there is no power cut in our state. But now what happened who's responsible for this..
If current cut means kindly intimate to all people via mobile number or social media or counciler..
For example:in government bus conductor unfortunately not giving one ticket means that checking inspector i'll check put black mark and suspended 1month... As same in tneb? Why salary for that person then how tneb & our states will develop?? Don't know what's happening here... Go and read newspaper in japan train 30sec before they started so that particular department apologize to people but here??? Worst

Sir,
We were out of station during eb reading taking time. And we returned before a week. Just we knew, the reading was taken in my neighborhood before 10 days. And we contacted eb office regarding bill payment. He told, he will come and take the reading now and charge it.
Is it correct? Or average for 60 days is correct? Because we used eb current more than 60 days now. And it crossed 500units.
If i take the average for 60days, it will come under 500units.
Please reply your answer so that i will pay the charges.
I contacted ae ponneri eb office regarding this issue but she had not properly responded. Simply cut my phone call irresponsibly.
Pandian k r
[protected]

I, p. M. A. Shahul hameed residing in my shop and my eb account no is[protected] on my complaint regarding my shop is closed past 3 months but my account bill is wrongly total amount with cc for rs 481 my due date[protected] i am already submitted bill amounts today i. E.[protected] at 9:06 am. So please take necessary action and revert to me on this regards my mail address : [protected]@yahoo.co.in at the earliest.

Also find attached scanned copy of eb bill below for your reference

Regards
Shahul hameed

The workers are not working properly in night shift... Because i have been suffering from power cut from yesterday night... I called the eb office number... They don't attend the call... The phone is ringing but they don't take the phone... At morning i went directly to the eb office which located near, sardar jung garden, royapettah... All the night shift workers were durken (Alcohol) and sleeping nearly to the table... And the foreman named hussain... He is also coming late to the work, i have been waited for them upto 10.30a. M on[protected]... Please take action against the workers who all drunken during the work time... Please take a good step for this type of government employees... Thanking you