Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

The post damaged during 2016 rains is yet to be changed. They laid down the new post a few months back. But they didn't change it till now. The new post is still there with nothing. The old one is very weak and can break and fall at anytime. Despite giving repeated reminders no action is taken by them. We want the problem to be resolved before the situation gets worse.

Service number 07'[protected] /hannah boswell/ millerpuram, tuticorin - 628008- paid advance payment rs.1500- on 16-5-18 at 8;35am. Tmb net banking, after paying the regular bill amount. I got the receipt for the bill amount only. The advance payment rs 1500. - not yet credited to account. But the tmb message says,
"your shopping mall payment to tangedco with ref. No. 11525125 for rs.1500 done successfully at 8;35 am - may 16 2018"
Please credit the advance payment rs.1500, to my service account, svd652..

Tneb — corrupt system

1 review
Nanan on may 8, 2018 submit a complaint
My connection totaly cut. So i write complaint in eb office. But eb person still now not come. I called eb person he told time 4.15pm. So i am not come to clear to ur connection. I have 1 year baby and my house line neighbour also kids. Please help this kind of issue please clear immediately. I am ok to accept this issue but my baby??? Please responsibility person u give me. Last month same problem 4 days after this person clear. And he asked 100rupees. This time same this problem.
My connection eb number[protected]
My mob number-[protected]
Respondent office address: ae-94bazzar/tirupur, tangedco, 11a,
Shakthi nagar, uthukuli main road,
Mannarai, tirupur.

My mob num-gopi-[protected].

I am already complained in10 days before.

Still now no solve regarding this issue. This issue again again repeated. Oneday before eb line cut. I called eb man he temporarly service. After he asked 100 rupees every time. Totaly this month i paid 360 rupees. 4 times eb line problem only this month.

I am nimrutha residing at rajaji street, nehru nagar, chrompet, chennai - 44. Since last few days there is heavy voltage fluctuation happening at night. Few days back it was for 2 hrs or so. But yesterday (15/5/18) night it extended between 12 midnight to 6.30am. It is very much annoying and we can’t sleep at night. It also happened last year also. So kindly take necessary steps to avoid this. Hope it gets resolved at the earliest.

Dear Team Iam staying as tenant in saidapet sesachalam street meter readings are not taken on time. Due to which my May month bill have jumped high. Also 9th March they took last reading and may month they took it on 14th May. Even they overwritten the date by changing the date as 10th May. Y as a consumer we should suffer by paying high due to your lazy and not doing the work on time.???? There are my people in our state who is not having a job. Instead of keeping this kind of lazy guys in job u can give for other who will work properly. U Govt should debit these charges in this kind of lazy and fraud employee salary rather debitting on consumer. Pls take action.

This week i was unable to make online bill payment with my sbi creditcard, which i have successfully made since many years in past. The error message is coming repeatedly : "gw00881 - invalid card owner name." why? I have not changed my name or my sbi credit card details since many months. Please help me to make this bill payment online before 21/05/2018. My mobile phone number is [protected]. Thanks....

This is karthik from 8, patel street, kodambakkam, chennai. Our house neutral power line had a burst last wednesday evening[protected]. On contacting the ae over phone and going over to office in person, an electrician was sent who has given a temporary fix from the near by lamp post. We have been contacting them since then to permanently fix the fault and remove the dangling wire above which is a huge safety concern. But a proper fix seems very distant. Not sure how to escalate the issue.

Dear tneb,
Your underlying service are degrading day by day. We are residents of kaviarasu kannadasan nagar, kodungaiyur, chennai-118 even though we are residing near eb station there is always frequent uninformed powercuts in our area. We have complained n number of times to them and also met ae. During day time there is no power and night time low voltage fluctuations. There is no improvement at all. We cant sleep because of this nonsense voltage fluctuations and sudden circuit shortage. Your employees are not even picking up the phone during night times. Kindly take action regarding this and please provide permanent solution for our area.

Dailys there was an issue in power supply like dim supply, power cut for each 1 hour. One of the worst public service.

Also there was no response by contacting the office, always the phone was out of service.
Phone number :[protected]

Please ask them to work. Each and everyday there was an issue like jumper cut, power cut for 3 hrs with no reason. Please solve this issue as soon as possible.

Location : kandamangalam

Jai hind sir, i am kr sudhakar serving in indian coast guard under ministry of defence at mumbai. My old age 81 yrs mother residing at kattathurai (Kanyakumari dist) 619158. Yester day onward there is no electricity supply in my house. My house consumer id 07/195/013/96. My resident address is p radha bai, 21-6, rks hut, varu villai, kattathurai (Post), kanyakumari (Dist) tamil nadu 629158. I could not able to get contact no. Of kattathurai eb office.

Please kindly take necessary action.

The early action will be highly appriciated.
Kr sudhakr

I am a resident of indhira nagar, kanchipuram, there is a lot o[censored]ninformed powercuts which cause tremendous inconvenience in all aspect, and when i try to reach the kanchipuram electricity board they are not responding, when the bill is not paid how fast is the reaction to plugout our current same should be shown in all work corresponding to your department, i hope someone reads this

Hi sir /madam

This is regarding voltage fluctuations often high &low. We have raised complaint already many times but not even steps taken today to solve this issue address 244b pillayar koil street manurpet chennai -50 this is anathayai naidu street in this ambattur estate nearby locality without three phase each and people facing this issue.

Dear vital department, it has been long time since i made a complaint for public at large. The card we hold in each household has to have proper address and name along with your code, number or customer id.
I am staying in bay view apartment parvathy street. Besant nagar chennai 90.
Most of the cusumer eb cards read as baby vv with wrong door numbers.
I draw your kind attention to make changes with the knowleddge of the owners or the user. My flat holds name as chirman/tnhb when the building was constructed 28 years before. There should be a system to monitor and change the name with ease whereas it seems a bit expensive to give form and all proof with money for changing the name.
Many flat owners had been complaining and none has the time or the kind of patience to stand for such begging menial job.
I would appreciate if this best department take action in verifying names and the meter in all residence once again and make due changes righteous of the end user.
This will surely help those who may sell or go for jointventure in the near future.
Best wishes
Jai hind
Gita & giridhar

We belong to a village town named chikkarasampalayam in sathyamangalam taluk of erode district.. We don't find a better power supply in neighbouring places.. Also the workers of your department don't show a gratitude over their work.. If we came with this issue what so s your reason to cut the power they just blough at their reply and treat very rude at the public.. As everyone here has to move onto a work the next day for their survival.. Many suffer a lot in their routine due to this issue.. Even the power fails to recover any sort of dangers.. So please do have a concern over this issue and provide a resolution to resolve this matter.. Hope there might be a betterment by your consideration as soon as possible..
Thank you

Sir, i would like to put up a complaint for excess meter reading. The details are as follows:
Name ee/tnhb
Region 09-chennai-south
Circle 401-south2
Section 202-sastri nagar
Distribution 090-1st seaward road, housing board
Number 75
Address h84/g3, iseawardroad
Service status live
Consumer no [protected]
Reading date 11/05/18
Current reading 13340 units
Previous reading 10880 units
Units consumes 2460 units
Amount to be paid rs.14666

Please look into the matter. Please check the meter and reading again.

Thank you

Hi sir,

This is the complaint for the low voltage power supply at medavakkam.

We reside near medavakam eb office. We are phasing low voltage problem for every summer during the month of april to july during the nigh time it is very worst. We are sleepless at whole night after returning from work we are depressed can't able to sleep for a single night, we afraid to run our home appliances such as fridge, washing machine. Evan fan is not running properly. I have requested e and ae for several times regarding this issue, but as of now it is not resolved. So i am declaring the complaint in the public forum.

I am sharing due to we are resistant near to eb office and we are phasing such a problem even a fan is running properly thats the main concern. We are not looking for the ac to run but a basic thing fan is not running this shows the worst/poor service of tamil nadu electricity board.

Dear sir/madam, Â
     the service no[protected] panner stephan) door is locked last two years. Last one and half month only we used. Previously i was received rs40 minimum charges only. This month i received a bill for rs 8, 050. Last two years no one is using this service. How it will come rs 8, 050 (See attached bill history). We are not using a/c or heavy current consumable equipment. Please check were is wrong and take a necessary action.
Thanks ®ards, Â
Panner stephan

Sir,
My consumer number is[protected] of which bill was not paid due to my out of station. So my number is deactivated. Now i have ready to pay my dues with penalty through online please activate my above account number
Or the procedure i have to follow to activate my consumer number and pay the entire dues with penalty through online. Please help me and advise.
My email id is : stmalai.[protected]@gmail.com cell no. [protected]
Kulalamanai

There is tree which is grown along with the eb pole which is now touching the fly wire, which may cut down the wire if there is a strong wind.

In the same pole there is street lamp and due to this tree the lamp wire got disconnected from the eb pole and which is not working now.

I have been following up this case for the last two weeks and no proper response given to the issue, even i raised this complaint in the eb wats up numbers and left with no response.

Can you pls help to fix this today since it is serious safety issue

Good afternoon sir.,
When i login into my account, an message is coming"access denied"... Everytime i can able to login /logout., but i can't able to pay bills and my payment summary not getting refresh... And also when i try to see the previous online receipts also getting troubles... So please kindly help to solve my problems... Thanking you.,

S. Subbiah.,
Ph:[protected].