Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir.. My home en meter box not working condition yesterday morning i complaint register to eb office. But not responding lot of time phone through to land line number not responding direct go to today morning and afternoon 4 times not responding answer please resolve my problem
Eb office contact number..[protected]
Eb office cell.. [protected]
Eb service number..[protected]
Area.. Salem swarnapurai
My contact number..[protected]

Regards.. I attached of original proof

We are residents from thirumanur (Pincode - 621715). There is a high voltage line passing through our domestic house area. We have raised complaints for the past 10 years and it was never fulfilled. We have agreed to bear the expenses of shifting still our request was not processed by local authorities here. Unfortunately one of the construction worker was electrocuted because if this. I kindly request you to take necessary actions and we are ready to bear the expenses related to this.

Dear sir\ madam,
This is to be inform you that there is a low vaultage of power supply consumpion was providing from eragudi eb office. We have spoken with the eragudi and thuriyur eb office. They have provided us one local line man's number. Also we have calledup the line man's number his wife attend the call and telling he is not keeping well.

Now here kids, senior citizens are struggling from mosquitoes bit.

I would like take necessary actions against the concern person immediately because every one knows as dengue is spreading and killing the our life.

Thanks and regards

Prabhu. M
Eragudi south
Thuraiyur

Consumer no. Region trichy 06 - no.[protected]
Bill status of outstanding amount due to tneb is not available on line at kumbakonam for 6 months and above. Senior citizen like me put into untold difficulties. Press have highlighted the problem. No results. Vesting to contract agency is said to be the reason for the sorry state of affairs. Kindly do the needful. N. Balachandran, joint director (Rd) retd. Kumbakonam

Since last six months i registered complaint as excess billing, meter running fast, like somany times. Now the meter has no dispaly when the staff came to take reading but bill amount sent in mail as 8776 inr on (For the months of sep and oct 2017) 14th oct 2017 which is totally incorrect. Tneb team please make sure the meter will be changed as soon as possible. I have also registered a complaint in person.

I am using 1 number...

Service no :[protected], residence of mcn nagar, thoraipakkam, chennai -600097, i have received "average shortfall" bill of 7835 inr on 12th oct 2017. Which is totally incorrect. This is not faulty meter. Since last 6th month we are getting regular bill but, tneb team please check from your side and do the corrections asap.
Regards,
Gangadharan

Low voltage (140vac) for my house situated at 3/97, thadavarathamman koil street, melmalayanur, melmalayanur taluk, villupuram district. This complaint many time our street poepls approaches our tneb junior enginner office at thayanur sub station near melmalayanur, but there is no responce, 2 years crossed, there is no action taken to improve the correct volatge to our street,
You please involve in that matter and solve the problem at your earliest.
140volt only comming instead of 230vac.
Please help

Thanks
With regards
B. Santhi,
W/o m. Balasundharam,.
[protected]

This arumbakkam eb office people, they r not even responding properly. If we call and remind that there is no current in our area janakiraman colony main road, they r not taking action immediately. At least it takes 2 hrs to resolve it. We have to call 3 to 4 times and remind. Kindly authorities take the action on arumbakkam eb office in charge. Sorry to complaint, this is dengue season, children get suffered, so only. Today morning fri 13 october. From 4.30 am to 6.30 still arumbakkam office dint resolved it yet.

Dear sir / madam,

I would like to introduce myself as r. Ramesh residing in new perungalathur, chennai – 600063. My mobile numbers are : [protected]

The issue is regarding irresponsible officers & the lethargic response given by the authorities of tamil nadu electricity board, new perungalathur.

Complaint:

Three terms we pay 6200 rupees.
But normally we get only 2800 to 3500 rupees. Maximum.

We analyse meter 3 days. We lock door and went out side only fridge is running but i got more than 43 units.
We are poor family can't able to pay this amount.

First time submitted complaint letter just came write in wall and informed meter reading is ok without verifying and checking meter.

Please consider this as a public interest case.

My name : r. Ramesh
My mobile : [protected][protected]

Kindly look into the matter & do the needful.

Thanks & regards,

R. Ramesh.
No. 4a muthuvelar street
Krishna road extn.
New perungalathur
Ch 600063

Eb no:[protected], name:subramanian, office:ariyamanngalam eb, ph no[protected], call centre:1912
For a vaccant house and working meter the eb department. Billed average amount rs:470. How is it possible?
So i request the concerned department to take necessary action against the complaint.
With this i enclosed the
Photograph of meter and eb card.

Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the authorized cub authorities. Kindly take necessary actions pl. Sirs, i have paid rs. 890.00 towards my october 2017 bill on 10.10.2017 via cub online netbanking. Amount deducted from my cub a/c on 10.10.2017 itself. E-receipt from tneb is not yet received / generated. Amount paid also not returned to my cub a/c till date as per the authorized cub authorities. Kindly take necessary actions pl.

Hi,

This is vandana and i'm writing this message on behalf of our building electric supply problem.
From last 3-4 years we are having issues related t electric failure and specially out of 3 phase only 1 phase have circuit fault and because of whichj we are having lots of problem.

We have lodged n numbers of complaints from this number: [protected]
And the address is 21/41 bhasyakaralu st kondithope park chennai-600079.

But still no proper response from the team. So i'm drafting this mail. Please revert with a valid solution

Dear sir,

I'm srinivasan from vellore, my eb service no.[protected]. 3-phase connection. For the past two days there is power problem ie. Two phase completely not working, i complaint regarding this issue in my local customer service [ complaint no. 502563]. I called many times customer service, our area eb office and also i tired the concerned person who gonna repair service that area, but he is not response to my problem. Till now 2+ days, there is no water (Motor), light & fans, we are more suffering without eb power.

This problem occur once in a month or after raining. Please take necessary action to my problem and also the person who is not give importance to the complaint for more than 1 day.

Dear sir,
I am from nagercoil. House eb no :[protected] (Old no : h11 / 145). Name : sophia annie joy.
Last 2 months no one from eb dept come to my house to take reading. Last time i checked in online for the bill payment, it mentioned as rs 610/- and i payed through online.
Today i checked in online and it shows rs 1220/- and i surprised how they mentioned this amount with out taking reading. I went to nagercoil, vadasery eb office and asked the reading details. They are unable to give me the reading details and they said no one in my house during that time. I told 24 hours i am in my house only. Then they said pay this next month they will deduct. With out knowing the reading how can i pay & how can they deduct from my next bill payment?
Last date for bill payment is 15th of this month. Hence i kindly request you
To provide me the correct bill amount as per the actual consumption.
Your early action is appreciated

Dear sir,

I raised general complaints in our eb official website but their totally disabled online facility against my eb service number in after complaint register. What we do in that case.

Our online service not working against my service number in coimbatore region[protected]. Kindly check and update our electricity server.
Our local ae said that server side issue. We are not responsible so kindly revert me.

Email id - [protected]@gmail.com
Mob - [protected]

Regards
Veeramanikandan

Dear sir,

Service number : [[protected]]

Today i have made tneb payment through indian overseas bank and got debited of rs.11386, but in tneb webite it shows transaction got failed. I made payment through indian overseas bank payment gateway kindly find the payment details chennai at tnebnet[protected] on[protected]: reference number tneb[protected][protected]@675989. Kindly provide solution... Before due date...

Hi sir,

We are new to this building, previous customer used heavy machinery so they changed to high voltage consumption now they vacated, currently we are using this building for only stock point purpose only, but nowadays we are receiving high eb bill charges we have already raise the request for this issue but there is no response, so i kindly request you to take the immediate action and do the needful. And please find the below details.

Consume no :[protected]

Consumer name : muthavalli howdia mathersha

Consumer address : 6-1-138 cumbum main road uthamapalayam, tamil nadu, india

We are residing in karur, thozhilpettai, tamilnadu. This area is industrial estate. Our electricity board office is in puliyur. Just 2kms far away from our home.

Issue:

We are facing severe power cuts. We face power cut daily particularly our area only. Often power comes and goes every 15 minutes repeatedly. It happens only in our area. If there is little rain in the evening, they will cut power instantly and comes at 5 in the morning. Its happening all the time.

If we call them, they attend. If we say "we call from thozhilpettai", they cut the call immediately. We have printing business. Once power goes, we have to reset the things for next 30 minutes. They people cut the power often. We face very difficulties.

Kindly do helpful. Hope electricity board head office will do needful.

I have paid on line payment of through oriental bank of commerce thanjavur electrical charges due on 09.10.2017 rs. 2902 my tneb connection number[protected] trichy region and distribution point is thanjavur. But today i have received sms from tangedco that my payment is still pending and i have to pay the dues kindly look into the matter and rectify the error on my online payment which i have already made with tneb

Sir,
I am residing in indira gandhi nagar, second street, aminjikarai, chennai - 29. I like to inform you that few days back there was power loss in our whole street. On complaining to tn eb, mmda arumbakkam board, they have temporarily given connection from our street junction box to another street junction box. The electrical cable has been connected to each other to required length which has been layout before the houses. It's very danger to human life.
Few weeks ago, same people worked on road and digged the road for work but after finishing the work they have not properly layed the road which creates many hurdles to vehicle goers day to day.
In this regard, i am requesting you to please rectify the problem at the earliest before any abnormal incident occurs. Precautions are better before any big incidents occurs to small kids. Keeping in the mind of safety of people and kids, this complaint is forwarded for better result.
Thanking you for taking appropriate action towards the subject.