Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sir,
Consumer no.[protected]

Name gayathri devi. V region 09-chennai-south circle 411-chengalpattu section 579-koovalam distribution 007-kanathur number 2639
Address w/o vijay ananth. Rajive ganthi street, kanathur kuppam. (Sf. No:91/267)

Here low voltage (155v) problem in our street. Already i gave complaint letter to electricity board and another complaint through online. But know one take necessary action

Complain details:
Complaint id: [protected]
Complaint date: 05/09/2017 09:09:00
Complaint/service request status: to be processed

Please rectify the low voltage problem.

Thank you

V. Gayathridevi.

Through mobile app with net banking i paid eb bill. But not successful. Amount deducted from bank account. Bill also not paid. Still not get refund from tneb. Wheneverpaid through mobile app applicationand through net banking eb bill can'tpaid. Without any useful why this kind o[censored]seless application and process following. Please must confirmed payment will be refundable or not

The transformer in stone arc aprts is leaking oil and the distribution box along with the transformer is completely rusted that we keep getting power fluctuations because of this. We have complained about this to the concerned eb office on lb road thiruvanmiyur but the technicians are not bothered to visit and repair the faulty box that requires replacement of parts in them. The transformer also requires some maintenance to stop oil leakage in it.
We are located at 17/12, bharathi nagar main road, (Near avvai nagar). Please assign some one asap to repair this.

I am not a resident of tamil nadu but still i get bill payment messages to my mobile phone [protected].

For rs 770/- for sc[protected] is due on 28-sep-2017.

I am a resident of secuderabad and not suppose to received these unwanted bill payment messages from tamil nadu. Kindly stop sending these messages at the earliest.

Thanks

Regards
Subrahmanyam

Dear sir,

Consumer number :[protected]

Today i have made tneb payment through hdfc bank and got debited of rs.2704.00, but in tneb webite it shows transaction got failed. I made payment through hdfc payment gateway kindly find the payment details chennai at tnebnet1140712 on[protected]: 11:11:46. Kindly provide solution at the earliest as possible

Dear sir/ madam,

Date of incident: 09/09/2017

Problem : amount 6695 inr is debited from hdfc credit card by transaction failed notified in tneb portal.

Consumer no:[protected]

I paid my bill via tneb portal online. The amount of 6695 inr is debited from hdfc credit card but “transaction failed” notified in tneb portal, still in portal its shows the balance to be paid is 6695 inr. The transaction number is "tnebnet1140712". I called hdfc credit card customer care agent they told me within 3 days of time the amount will be credited to tneb account. The complaint no of hdfc phone banking is [protected]. I tried calling tneb customer care could not reach you. So i’m launching a complain on the above issue to resolve the issues and guide me to go further.

Note: my due date for payment is[protected]. Reply me/ solve the above mentioned issue at the earliest.

Dear sir

X tenant was used the tneb online payment option. Now she vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.

Regards
R thamilarasu i want change my new mail [protected]@yahoo.com...

Hi,

Date of incident: 08/09/2017

Consumer no:[protected]

I have tried pay my bill through the online tneb portal, at first after entering the bank details and then clicked on pay icon it shows with an error message as "transaction failed". So i have tried one more time but then also received the same error as previous and then i got shocked after checking my account balance, the amount has been debited from my bank account (Hdfc) for both the instance after the message "transaction failed. Check on this issue and refund me the payment for both transactions

Thanks
Rethish b

Dear sir,
Service number : [protected]
Yesterday i have made tneb payment through hdfc bank and got debited of rs.1070, but in tneb webite it shows transaction got failed. I made payment through hdfc payment gateway kindly find the payment details chennai at tnebnet1140712 on[protected]: 14:25:42 track id[protected] cheque/reference number[protected]. Kindly provide solution... Before due date...

Hi,

Date of incident: 08/09/2017

Consumer no: [protected]

I have tried pay my bill through the online tneb portal, at first after entering the bank details and then clicked on pay icon it shows with an error message as "transaction failed". So i have tried one more time but then also received the same error as previous and then i got shocked after checking my account balance, the amount has been debited from my bank account (Sbi) for both the instance after the message "transaction failed. Check on this issue and refund me the second payment you have received.

Note: but still in portal its shows as unpaid

Dear sir,

Kind attn: our honorable district collector mr. Prabhakar

Hai sir my name is s. Sanjith i am studying b. E (Civil engineering) 3rd year in ksr engg college tiruchengode, in my home for last five days power supply is not available. Before 5 days on a heavy rain in my near house kumar is living him neem tree is lye down on a power supply pole. Due to that issue some of other home are affecting around 15 homes. But as on date single process for rework is not started.

So it’s affecting my studies and not able to study for my exams. Nearby house mates also affecting with 6 months old baby and some school children’s.

Details of my house and place is below:

Address:
E. Sanjith
S/o eswaramoorthy,
Seerangampalayam,
Solipalayam (P. O),
Erode – 638115.
Mobile no: [protected].

Eb power house office: kaspapettai, erode.

I am believe you so much sir, please take an immediate action and give the power supply for all our homes.

Thank you so much for read my mail and for your action.

This is regarding the eb branch in maduravoyal i hv been calling them from 11am today (07/09/2017) as there was fluctuation going on and at times no current so i wanted to know hats happening i hv called them more than 20 times till 2:50 on the same day and they did not even pick one of my call though it went full rings is this the service the tamilnadu eb is providing us?
Is this the reason they are taking so much of payment very disappointed today not a single days goes without power shutdown everyday for minimum of 1 hour the current is taken off very bad.

I am residing at 56 sarangapani street, krishnapuram, ambattur, chennai.
On 07.09.2017 midnight 00:00 hrs. There was an electricity failure and i have logged a complain on 1912. Without rectification the complaint was cleared. Hence i have failed another complaint with no.93, the same was also cleared without rectification. When i spoke to the customer executive, he told that there was a tripper problem and the same was rectified. The above reply is a standard dialogue given by eb customer persons. When i questioned how my complain was closed without confirmation, he replied it was confirmed. Again i made him to log a complain and the person without any information gave me the complain no. As 148. Till morning 6 am the electricity was not restored and i again booked a complaint and got the ae number of krishnapuram area, he has stated that transformer was burst and it could be restored only by 1200 noon. But to my surprise the complaint booked again was also cleared. I would bring to your notice your action in serving public grievance. The position should be really enquired with the concerned center and customer care executive should give correct reply because government has given this facility of centralised complaint since units will be busy in restoring. Further when the electricity supply could be restored only bu 12:00 noon as per ae statement under what authorithy the complaint logged is cleared. A systematic procedure with necessary instructions to be given to serve public better with the understanding the mandatory survival of life without electricity. I hope this will be given due care and such happenings in future will not occur.

Dear sir,
It's been 3month's i have aplied 60hp power. Wright now i have 40hp power. Have aplied additional of 20hp power as i have take a new machinery in my factory. It's like a now i have compleat lost my hopes about getting the new 60hp meter. Daily i go to e. B office n daily the a. E (Mr. Sridhar) tells the same thing that tomorrow we will come. When today i went n asked he just shouted n said that "head office is not giving as new meter" but one of my neighbour who applied 60hp only one month back he have got the meter.
My current details
Company name - kanishk plastics

Address of factory -
No. 80 srinivasa modern town vaddaperambakkam chennai ch.60

Current e. B no[protected] in the name of "rakhi"

Contact no. [protected]

Kindly take some step as i am running in big loss as my machine is not running from many months.
If not i have to publish this in news paper by my area factory association.
I hope u will help me in this.
Thanks,

-kanishk plastics-

I am residing at new no.15, old no 4, mannadi othavadai street, villivakkam, chennai – 600049.

During cyclone vardah dec 2016, the iron eb post has been tied up on roof of my house. Still they are not taken any action/ alternative solution to get rectified. Now the power line and phase wires are hanging and fell down on my windows. It is very dangerous for my family members and public.

Please change the eb post immediately, otherwise it may cause very risk on my family members.

Sir my area is namakkal district, kutlamparai power office regular powercut during night time to morning... It s very difficult for people to slèep during night time... If power cut occures at the time of 10 pm means again the power will come at 7 am... Wat is going on.. People want to sleep or not??? I[censored] want to take the action and rectify tis problem quickly...

I'm from padi devar nagar area jawahar street power cut morning 8:30 am to 1:30pm 4th september 2017 as on date, and nite time once again power cut at 9:00pm but still not yet come now the time is 12:10am, i don't knw what's wrong they doing a job and administration tamilnadu government, a lots of people suffering from small babies to old people,

Today morning (04th september 2017 around 1pm) the staff visited our house in kannan street, upplipalayam (Singanallur), coimbatore. There was a complaint registered regarding the fuse problem and a guy came to fix the same and started demanding money, he also seemed to threatened my mother saying to complaint wherever and no one could take any action. These kind of rude behavior is really unacceptable and looking forward for you to take action in this regard.

Thanks and best regards,
Nirmal kumar

Sir, there is a frequent power shutdown more than 4 hours everyday happening at c. T. H. Road, tiruninravur area. There is no response at all from a. E. Tneb tiruninravur. No picking of phone from tneb office, tiruninravur. Very very worst service from tneb, tiruninravur. So i request tneb chairman to give suitable instructions to ae & tneb officials of tiruninravur sub station.
Thank you.

This is nirmal kumar. My office cum goodown is at door no.145, sadayankuppam village road, manali, chennai-103. Before my office there is a bad condition transformer, pls inspect and update its position before heavy rain. There is a chance of short circuit and trees and plants are grown inside the transformer. Pls change it and do the needful. My contact no. [protected]