Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Frequent power cuts in vip nagar, singaperumal koil. We are suffering from full night power cuts during rains. If called to eb, they simply says it got tripped and power will come now, but for the whole night power will not come. This residential area has so many houses with small kids and babies family. Not all are having inverters. Due to mosquito biting we are afraid of dangerous deceases. So please take immediate action and protect us. Tq

Dear tneb senior officials
Tamil nadu electricity board [tneb] — damaged dilapidated electric pole balamurugan st. Amman nagar kk nagar tiruchirappalli 620021

Dear tneb : damaged electric pole gw42, 2-23;w42/115 and is in dilapidated condition where three phase lines are also drawn. This is situated opposite to 92 balamurugan street amman nagar kknagar p. O trichy 620021. Such poles pose serious threat and grave danger to residents general public who use the road.

Thanks
Ts narasimhan
[protected]

Dear tneb : damaged electric pole gw42, 2-23;w42/115 and is in dilapidated condition where three phase lines are drawn. This is situated opposite to 92 balamurugan street amman nagar trichy 620021. Such poles pose serious threat and grave danger to residents general public who use the road. Kindly attend to this on top priority.

Thanks
Ts narasimhan
[protected]

We have power cut in our house, since 2days, several times we called our area eb office, they are saying that already sent person for repair, but still no 1 yet come here. The respective staff is not giving proper response to us. Several times we complained about power cut but no response. Always we go on into this problem in our area. They are also not talking any proper action.
Address: (Kosapet)-no:69 kandhasamy koil street

There are 13 street lights on green acres road, kamarajar nagar 2nd main road, perungudi, chennai 600096. Of these 13, ten are not glowing for about one month, ie, since rains.
I have spoken to few people on a couple of occasions but nothing has happened so far.
With the road being new and the speed breakers absent, vehicles especially the bikers are racing at high speed jeopardizing the lives of children crossing between divisions.
More so because drivers can't sight children in dark while children can't judge the speed of the vehicles.
I'm posting this here because i don't know which committee is dealing with such issues.
I remember having countersigned a voucher for rs.500/- towards tips for eb people.
I shall be grateful if something is done to get the lights glowing at the earliest.

While login madurai region 05-135 - all consumers i have registered were not working properly. Payment mode only working. Bill history, account summary and all other menus were not working for the past 10 months. I don't know the customer care number any where in the tneb online payment website. I tried for the number[protected] several time but there no response from that number. The number was ringing full and nobody answer for the phone

Dear sir,
I am residing at 37a srinivasa nagar, james street backside, poonamallee, ch-56.

There is a lamp post very close to my house, which is in damaged stage. There are many families around and drawing electricity lines from this post.

Therefore request you to attend to this issue at the earliest before any untoward incident happening.

Thanks,
Balaji, ph:[protected]

Dear sir/ madam

We our concern (Axis bank ltd) located in sathyamangalam erode district, we have recently come across one bad incident which is happened in eb office sathyamangalam, in our branch electricity reading meter have not worked past one month recently they have installed on 04.11.2017 we know that we are in due of paying monthly bill while we inquire the eb office sathyamangalam we have not get any information regarding how much amount we have to pay. Everyday our office boys have vist eb office sathyamangalam they are telling come tomorrow we have not found your reading and it is not updated in system, and also they have told the person one who note reading his name is velu he is got transferred to some other location due to this reason your eb reading was not updated, finally they are telling 21.11.2017 your reading is noted and your bill amount is 79327 due date 24.11.2017, though we are corporate client we have some senior official approval then only we can get our financial approval it will take minimum 4 days to get cheque. Finally we have get dd on 24.11.2017 eve 5.30 pm but eb official said beyond our office time we can not accept payments and cheques, then we have paid on 25.11.2017 with penalty of rs.650 (Approx) and that to some irresponsible officials in eb sathyamangalam office we have come across this kind of bad instant. Kindly do proper action on that and revert us back on.
Eb service no: 351.011.1259
Name :veera anish
Premises:axisbank ltd
Revert back us :sathyamangalam. [protected]@axisbank.com

I usually pay around 1000 to 3000 for my EB bill. But for Oct-Nov 2017 my EB bill is around 8800. Can you please check this and let me know.

Complaint Id:[protected]

Service No::[protected]

Name of the complainant:GOPINATH S E

Nature of request: Excess Billing

Complaint details: I usually pay around 1000 to 3000 for my EB bill. But for Oct-Nov 2017 my EB bill is around 8800. Can you please check this and let me know.

This is a public welfare complaint

With the failure of the electricity department to hammer out a solution to the illegal, arbitrary and unauthorized use of the department's poles by cable television operators at killiyanallur, manachanallur taluk, tiruchirappalli (Dt) - 621213, the overhanging wires continue to create the public nuisance, besides posing threat to life and property. The danger to life on account of the haphazard pulling of wires over electric poles,

The danger arises when the television cable and the live electricity, cable, which run simultaneously over the pole, come in contact with each other. Our village cable operators do not comply with safety standards. They should make use of insulated messenger wires.

Instead, they lay gi or metallic wires which are good conductors of electricity. The danger is aggravated especially when high tension conductors snap. Snapping of power lines may be at a far distance, but since the television, cable runs on the particular line which has snapped, the person handling the gadget at home may be electrocuted due to transmission of direct supply. And sometimes, such as electric shocks are fatal in nature.

The higher electricity officials opine that the government needs to formulate a policy to restrict the use of poles by cable tv operators in the interest of the safety of the public. Thanks

Dear sir/madam,
When i try to look at account summary or bill history using www.tnebnet.org website, it is showing me the below error.
"services are temporarily not available"

My consumer number is[protected]. Please get is solved at the earliest.

Note: i have two other eb connections enrolled under my userid. I am able to access all links under these two connections.

Sir, im k. Rajendran my sc number is[protected], near by my home four domestic line is crossing inside my compound wall, since ive decided extend my building so i requested to near by concerned person to shift the line but they refused to shift. Regarding this i have given a written complaint to concerned ae but there is no any response. I request u to make further arrangements to transfer those lines.

Sir, we are from vandalur-mannivakkam - ram nagar 10th street, the employees of eb posted the earth wire inside our home without our permission. We told to not post the earth inside.. So, please take the cable and change the post.. Its our right to keep our home safe. Please take the wire out of the home... They are talking unneccessary to us.. The employees are worst talking... Thanking you.

Sir/madam. For past few days all the houses in my apartment getting flash. Today it is getting worse in night.. Please check this out. Everything is getting off for a second and getting back.. Definitely it continues it may cause damage for all electronic devices. We don't know whether it in our boxes or in a main line. Please ask your staffs to check this out

No[protected]
Annanagar chengalpattu
Total consumption in[protected]= 310 paid amount is 290/-
As on reading[protected]=350 consumption to be pay rs. 680/-
Why this big difference between previous month payment and current month payment please explain as soon as possible to proceeding payment on or before[protected]
Regards
S. Jaganathan
[protected]

We were 4 families around here. Yesterday (14/11/17) night their was a spark in our eb line outside to our building and from then power supply is very low and we couldn't even run fan, light. Soon after we seen the spark we complained to eb person to check. Till now (15/11/17) 10.00 am no one responded to our complaint. Please arrange this issue immediately and solve asap.
Address:
Chitra nagar,
Pranav illam, saravanampatty.

Sir,
My address is
Flat 4, venkata nilayam
17/4 goplakrishna street
T. Nagar
Chennai 600017

We have a abandoned push cart from tneb outside our gate
This has become a collection point for all the rain water and breeds mosquitoes. Also this is being used as garbage bin by the people on the road.
Request you to remove the same and discard it in a safe place

Regards
R. S. Moorthy
President "venkatanilayam flat owner's association"

We are facing low voltage and frequently power off in metro star city, manikandan nagar, kundrathur 69. When try to call eb office phone is busy or not reached. Here almost 200+ families are residing and many of the homes have kids with 0-5 years old. Kindly help to solve this problem. Please put transformer over here and check all the connections are have sufficient voltage or not.

Most of the nights we are in darkness.

Sir my service no[protected] october month reading not taken regarding i went to eb office sithalapakkam chennai they told we will check and inform you. I am staying flats there are 5 houses and 1 company available eb all meters are open places only anybody can see the meter.2 days back i check eb reading online for my service number they are mentioned door lock amount should be paid as for the last month bill that was rs.3760 but last month the company which one available in my flat that amount is 3760 because of connection problems. Eb man told last month problem solved here after it will not happen so i am waiting for october month bill but this month for my flat s2 reading not taken remained 4 houses and 1 company reading taken how can they enter with out take the reading they mentioned door lock another one for all others reading date 13 the october for my number 20 the october so they are not working properly they forget to take the reading for my house so kindly rectify my problem. Can i go consumer court please tell me solution.

Dear Sir/Madam

I had paid Rs. 860 in the month of July 2017 when the recorded usage showed zero. The reading go added up to 1000 unit in Sept 2017 and I was double billed again for Rs. 1400. I paid it online. The current month usage is only 830 but the bill is Rs. 3958 !! I am completely shattered to see this huge mistake in the calculation unbearably excessive billing.

The due date to pay is 20th Nov. When i checked the details o[censored]sage the data says 'no records found'

Please resolve this repeated issue and save me from being punished as the scapegoat for the official mistake of the electricity board.

R. GANGADEVI

[protected]