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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 238

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V
venkatchennai
from Chennai, Tamil Nadu
Jun 25, 2017
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Grievance handling system

Address: Chennai, Tamil Nadu, 91

The consumer grievance redressal system - cgrf in registering the consumers grievance and resolving within 60 days and further appeal to t/n electricity ombudsman who passes final order after 3 months is an outdated system. Refer proceedings of the tangedco no 1 dated 2.02.2016.
The new proceedings was incorporated further to the go 99/205 based on the madras high court orders. But still the tangedco has not started adopting. The proceedings...
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Gowtham G
from Perambalur, Tamil Nadu
Jun 24, 2017
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Address: 641104
Website: Www.tneb.in

Current connection is disconnected temporarily due to building re construction and to resume the connection the amount paid as per the bill and thousand rupees extra collected without any reason. Now there is no response still to establish the connection even after getting more money. It seems they are looking fr more money. Please take necessary action
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
All the employees are irresponsible unnecessarily power cut and they won't do any sudden action useless fellows please do something.
They are not working for the money.
Lazy government employees shame on them.
My service connection number[protected]. My address Ramasamy gr, kallangattuthottam, thennangarapalayam, muthur, tiruppur district.
There was no power supply since last 5 days. Kindly rectify this problem immediately.
Hello sir/madam,
This month when I go to pay electricity bill, they are asking 9500 as deposit amount but my bill amount is 4900 only.. Now they are asking to pay 17000 since they have disconnected our connection.
Kindly help us to sort this problem as soon as possible.

Regards,
Ganesh R
I was write the electricity line problem in 15/06/2017 tneb registrar but no response in tneb side so please get action in vandavasi tneb line mans
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    srianand003,gmail.com
    from Korampallam, Tamil Nadu
    Jun 24, 2017
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    Address: Coimbatore, Tamil Nadu, 641047

    I am recently purchased a home. I had all the documents deed copy, house tax all the things, I changed to my name. But comes to EB name transfer, I came to know that for name transfer fee will take only Rs.200. but AE charging me as Rs.1700. I visited the office at 11'o clock. He gave a form to get signature from the seller of my home. After I visited office at 12.30pm . There after he simply left the office and EB employees forced me to stay when AE came back to office. Time is now 2.30pm. any suggest me how to do name transfer online for EB?. Any one take necessary action on AE.

    EB office - Jothypuram, Coimbatore - 641047
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    I am from sowcarpet 18 Krishna iyer street i am calling from bite 10.30 t.check the problem of power cut now it's 5.30
    Direct EB no. No.be receiving
    In 1912 there are always say one word
    Gone for checking
    Comp. No[protected]
    There is no action
    All are non working employees
    Take the action immediately
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      M
      moses dudley
      from Pune, Maharashtra
      Jun 23, 2017
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      Address: Chennai, Tamil Nadu, 600077

      It's been close to a month since we got proper electricity. Suddenly at mid night the current goes off. You expect us to pay electricity bill and all other taxes, in other words you will beg from us and won't give back anything. Please be reminded that we pay you all, starting from government till the base. Don't fool with us. We aren't fools which would've been proved in our protest. Don't compel us for more. Give proper electricity and beg money from us. We are the makers.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Thilagavathy.
      service no:[protected]
      Rural north, tuticorin, TNEB.
      2/110, IYANARPURAM PURAM, mela arasady(p.o).
      replace the damaged pole for the above connection as early as possible.
      [protected]

      No electricity - Comment #2769356 - Image #0
      No electricity - Comment #2769356 - Image #1
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        sujitha gopu
        from Mumbai, Maharashtra
        Jun 22, 2017
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        Address: 600015

        Their is no power since 21/june /2017 10.30pm house address:no 88/52 vs mudali street, saidapet, chennai-15). We have complaint multiple times but tneb office doing completely unprofessional work specially the area manager his contact no:[protected]. He is doing complete mental harrasment by not receiving call and continuously extending issue fix time... He not at all taking proper actions.. Till now power was not there.. Considering this as mental harrasment we demand for strict action against particulars.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          shreetpmsteels
          from Chennai, Tamil Nadu
          Jun 22, 2017
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          Address: Chennai, Tamil Nadu, 600021

          The account number [protected] from rkn depo we given the written complaint to the ae for meter display was not working which come in our notice by meter reading officer, the removed on 15/06/2017 and at that they told tomorrow we will replace it, but now its more then one week daily they the local area office are ignoring the matter, its a small factory and we and our employee suffering from this.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Jun 24, 2017
          Updated by shreetpmsteels
          why the are AE not meeting to several time we visited the are office but sir, was not meeting to us. what is the matter why they are not meeting and giving the status of our complaint
          My sc no
          [protected]
          And my electricity charges 953.00
          Due on 08.05.2017
          On 08.05.2017
          We have paid 1313.00
          Instead of 953.00 without reason you have charges excess 360.00 and

          Kindly make arrangements to credit the excess RS 360.00
          In my electricity bill account

          Yours truly
          R Banumathi
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            S
            Subramaniyan M
            from Chennai, Tamil Nadu
            Jun 22, 2017
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            Address: 600091
            Website: www.tneb.in

            Complaint no : 49 filed at 1.15am after trying to reach customer care for 2 hours from 10.15 pm.
            There was low voltage from 10.15 pm on 21/6/17 till the time of this complaint 4.40 am. (Still not resolved) for the past six hours the voltage is very low in madipakkam new kuberan nagar. Tried calling tneb medipakkam at 22581010 from 10.30 to till now but no one answered the call. I called up 1912 five times between 1.15 to 4.30 and they have told me everytime that it'll be rectified in half an hour but nothing happened.
            (Still not rectified)

            This is the way tneb treat a public? Am going to file a complaint in consumer redressal for misguiding me and made me suffer for the entire night without any sleep.
            I need a clarification from tneb higher official and a public apology to consumers in newspaper immediately and also take severe action against each and every employee of tneb madipakkam.

            Regards
            Subramaniyan
            [protected].
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            Jun 22, 2017
            Updated by Subramaniyan M
            Also tried calling AE. He also didn't pick up the phone. So the employees of TNEB Madipakkam must be punished severely for non performance of their duties.
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              J
              juby bineesh
              from Delhi, Delhi
              Jun 20, 2017
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              Address: 632006

              From sunday[protected], the electricity is not present for only one phase in vellore, gandhinagar west 5th cross.
              Multiple complaints have been raised with electricity board but no response or action taken till now.

              Phone number: [removed]

              Please take this matter into consideration. As students and other working people are not able to continue their studies and work
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                Senthil Jeyaraman
                from Chennai, Tamil Nadu
                Jun 18, 2017
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                Address: 603202
                Website: Consumer complaint

                Se. No.[protected] guduvanchery east existing my flat was effected under tf lm61/vi used for building construction for the period of 3/15 to 7/16. After building construction service changed from tf lm61/vi to tf laia for flat's common domestic service on 27/7/16.
                Please check this service assessment history for get more details on some misleading meter reading on construction period. Same meter is continuing for the service assessment till now but recently there has been accd deposit rs.2560 requested for the service in the construction period reading. Pease check this issue and cancel the deposit.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Cable sparking

                Accd deposit cancellation - Comment #2762847 - Image #0
                Sir your department is failure to give the reconnection from past 36hrs please help me no water at our place
                My eb card no.[protected]
                Address 12, thandavaraya pillai street,
                Sowcarpet, chennai-79
                Hi sir,

                In my area Medavakkam, masuthi street. Everyday they cut power on 9pm to 12am. There are lot of wowens and children's suffer from this issue. Kindly resolve this issue immediately.
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                  B. SANTHANAM Umasankari
                  from Coimbatore, Tamil Nadu
                  Jun 18, 2017
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                  Address: Salem, Tamil Nadu, 636010

                  . Near to my residence there was a street light pole in front of the vinayagar temple and two led street lights are burning nearly 6 months around the clock due to damage in the switch. Please take suitable action to replace the switch at the possible earliest to save the electricity
                  Pillaiyar nagar, near raja ganapathy gas godown, mallakka nagar, amani kondalampatty, salem - 636 010. Tamil nadu
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    Anuja Wadekar
                    from Chennai, Tamil Nadu
                    Jun 18, 2017
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                    Address: Chennai, Tamil Nadu, 600042

                    Their is no power since 17/june /2017 7.00 pm house address (S1-66b ram nagar 7th main, velachery, chennai). We have complaint multiple times but tneb office doing completely unprofessional work specially the area manager his contact no:[protected]. He is doing complete mental harrasment by not receiving call and continuously extending issue fix time... We do not have power and water since last 16 hours. Considering this as mental harrasment we demand for strict action against particulars.

                    From -
                    Sourabh mehta
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    There is frequent power cut in Rajakilpakkam, Selaiyur during night hours for around 2 hours for last 3 weeks.. No proper response from the EB office.. Could someone take care of this issue. My number [protected]
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                      Krisgopa
                      from Chennai, Tamil Nadu
                      Jun 18, 2017
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                      Address: Chennai, Tamil Nadu, 600100

                      In my street, eb person came on 15th this month to take reading. But he uploaded the eb bill taken date as 7th in the online portal. Because of this delay my bill went to 3000+... Not sure why this is happening frequently... Bill slab is getting changed whenever reading taken 10 days delay.. Not only for me, my entire street people facing the same bill amount issue.. Please look into this issue asap..

                      Address

                      5th street, pudhunagar, medavakkam, chennai - 600100

                      Contact: [protected]
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      We are suffering daily in night due to very bad voltage due to which appliances become inefficient and it's a big loss for all who actually bought new appliances and staying in this kinda area ... Please someone help...
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                        nnagarajan
                        from Chennai, Tamil Nadu
                        Jun 17, 2017
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                        Address: Chennai, Tamil Nadu, 600097

                        Sir,
                        I couldn't open and operate web page of 'online payment portal of tneb' as the same is blocked due to erroneous operation. Repeated efforts to open the web page have failed and as has been directed, this requisition is being made to arrange to unblock the web page account.
                        My details are as below: name - n. Nagarajan
                        Service no. [protected]
                        Consumer no.[protected]
                        As i need to make an advance payment, kindly arrange to unlock my account
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          rcjs
                          from Tindivanam, Tamil Nadu
                          Jun 17, 2017
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                          I am trying to pay my bill by on line by through login i went inside while submitting o payment ypurserver wont help me to pay it is not easy to pay bills by debit card but bsnl, airtel they are ery helpful to pay bills by debitcard oi tried on 15th june and today also so you simpyfy your online payment at any time of 24 hours thank you very much my e mail [protected]@gmail.com
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            V
                            Vinoth S Sarojini
                            Jun 16, 2017
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                            Address: 629702

                            என் பெயர் ஜெயகுமார்.நான் கன்னியாகுமரி மாவட்டதில் சின்னமுட்டம் என்ற கிராமத்தில் 15-91/c என்ற எண்ணில் ஒரு சிறு வெல்டிங் பட்டறை வைத்துள்ளேன்.என்னுடைய மின் இணைப்பு எண் 1277 ஆகும்.நான் அரசு அனுமதியுடன் எனது பட்டறையை கடந்த 8 வருடங்களாக நடத்தி வருகிறேன்.16/06/2017 அன்று மாலை 3 மணியளவில் உயர் மின்னழுத்த கம்பியானது என்னுடைய மின் இணைப்பின் மீது விழுந்து நியூட்டர் இணைப்பு துண்டானது..அதை சரி செய்வதற்காக எங்கள் பகுதி lineman அனுகினோம்.அவருடைய பெயர் ஜோதி.அவரை அழைத்து வெகுநேரமாகியும் வரவில்லை.எங்களுடைய வேலை முழுவதும் பாதிப்புள்ளானது..பின்னர் அவர் இரவு எட்டு மணியளவில் இரண்டு நபர்களுடன் வந்தார்.அவர்கள் யார் என்று தெரியவில்லை.வந்த பிறகு நான் நடந்தவற்றை அவரிடம் விவரித்தேன்.ஆனால் எங்களுடைய வாதத்தை ஏற்க மறுத்தார்.மேலும் அதை சரி செய்வதற்கு ஆயிரம் ரூபாய் லஞ்சம் வேண்டும் என்றார்.நான் என்னால் அவ்வளவு தொகை தர இயலாது என்றேன்.அதற்கு அவர் தகாத வார்த்தைகளால் என் மனம் புண்படும்படி பேசினார்.."உனக்கு வேலை பார்க்க முடியாது.நீ யாரிடம் வேண்டுமென்றாலும் புகார் கொடு ஒருத்தனும் என்னை புடுங்க மாட்டான்" என்று கூறி சென்று விட்டார்..நான் இப்போது வேலை ஒன்றும் செய்ய இயலாமல் உள்ளேன்..என்னை நம்பி என்னுடன் மூன்று நபர்கள் வேலை பார்கிறார்கள்.அவர்களுக்கும் இந்த காரணங்காளால் வேலை கொடுக்க இயலவில்லை..ஆதலால் தயவு கூர்ந்து என்னுடைய புகார் மனுவை ஏற்று மின் இணைப்பை சரி செய்து தரும்படி மிக தாழ்மையுடன் கேட்டுகொள்கிறேன்..மேலும் அந்த நபர் மீது பல புகார்கள் கூறபடுகின்றன.அவை அனைத்தையும் விசாரித்து அவர் மீது துறை ரீதியாக தண்டனை வழங்கும்படி கேட்டு கொள்கிறேன்..
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              Sukumar Kalyanasundaram
                              from Palghat, Kerala
                              Jun 19, 2017
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                              Address: 600023

                              No 10 appa durai main street front d b box damaged. Ration shop lorry hit and run. The box bottom totally damaged any time fall down. Before that do someting. (Ward no. 96, part no - 21, zone no 8. Ayanavram. Chennai 600023.
                              The d b box base ment was totally damaged. It is any time falldown. The door was alway opened. The street dogs pising the box inside the wiring. It is too dangers. I call chennai corporation also. No response. And also ask to spilt the d b box before the flat doono. 10 appadurai main street. Ayanavaram, chennai.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Consumer no.[protected] name abdul hafeez from pernambut vellore district I'll not able to pay online the bill payment upto 4 months please solve this issue as soon as possible
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                                sps krishnan
                                from Nashik, Maharashtra
                                Jun 16, 2017
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                                Address: Chennai, Tamil Nadu
                                Website: consumer complaints

                                Dr. K. P. Ganes - 283/114/253 -[ ae/cpkm] flat s2, best park, 186 velachery main road, east tambaram, chennai 59
                                I make the payment on line always regularly, as bill is sighted.

                                On 18/6/2017, - meter reading was done as follows"
                                Reading - 7100
                                Consumption - 1300
                                Amount - 7060
                                Some unreadable description - rs. 1890/
                                I dont understand the description {some illegible writing]
                                What is this amount for?
                                Total billing amount - rs.8960/-
                                I am not able to get a response to my calling tneb. Hence this complaint.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Raaj7
                                  from Mumbai, Maharashtra
                                  Jun 16, 2017
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                                  Address: Chennai, Tamil Nadu, 600056

                                  Hello sir.
                                  We are suffering from heavy low voltage at our residence. Reason behind this is the transformer. We requesting the eb board to install a new transformer near by our area from past 6 years but no action has been taken up furthur. We all members from our area have also submitted written letter though no resolution. Please help me out from this sir. Unable to sleep in night due to low voltage.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  மதிப்பிற்குரிய ஐயா

                                  வணக்கம், சேலம் மாவட்டம் கெங்கவல்லியில் உள்ள 1வது வார்டு இந்திரா காலணி பகுதியில் கடந்த 6 வருடங்களுக்கு முன்பு புதிய காலணி பகுதிக்கு மின்சார வசதி (single phase line) தெரு விளக்கு மற்றும் வீட்டு இணைப்புக்கும் சேர்த்து ஒரே இணைப்பாக (single line) வழங்கப்பட்டது. அப்போது இந்த பகுதியில் 30 வீடுகள் மட்டுமே இருந்தது ஆனால் தற்போது இந்த பகுதியில் சுமார் 500 வீடுகளுக்கு மேல் வசிக்கிறார்கள்.

                                  இப்பகுதியில் அரசின் 2 ஆழ்துளை கிணற்று மின் மோட்டார்கள் குடிநீர் வசதிக்காக நாள் முழுவதும் இயங்குகிறது. மேலும் சுமார் 30 தெரு விளக்கு மின் கம்பங்கள் உள்ளது. இந்த சூழலில் இப்பகுதியில் மின் இணைப்புள்ள வீடுகளில் சீரான மின்னழுத்தம் (230 volt)கிடைப்பதில்லை. இதனால் இப்பகுதி வீடுகளிலுள்ள மின் விளக்குகளும் தெரு விளக்குகளை இயக்கும் முன்பும், குடிநீருக்கான அரசின் ஆழ்துளை மின் மோட்டார்களை இயக்கும் முன்பும் இயக்கினால் மட்டுமே இயங்ககிறது. வீட்டு மின் விசிறிகளும் முழு திறனுடன் இயங்குவதில்லை. மற்ற வீட்டு உபயோக பொருட்களான பிரிட்ஜ், வாசிங் மெஷின், ஏ.சி, குடிநீருக்கான மின் மோட்டார் என எதையும் இயக்க முடிவதில்லை.

                                  எனவே தற்போதைய சூழலில் குழந்தைகள், மாணவர்கள் வயதானோர், பெண்கள் என அனைத்து தரப்பினரும் தினமும் அவதிப்படுகின்றனர்.

                                  வீட்டு உபயோகத்திற்காக நுகர்வோர் கட்டணம் செலுத்தி பெறும் மின்சாரத்தை சரியான முறையில் சீரான மின்னழுத்தமாக (230 volt) வழங்குவதே சரியானது நியாயமானது.

                                  இது சம்பந்தமாக எங்கள் ஊரின் உதவி மின் பொறியாளர் அலுவலகத்தில் பலமுறை புகார் தெரிவித்தும் எவ்வித நடவடிக்கையும் எடுக்கவில்லை.

                                  எனவே தாங்கள் தயவுகூர்ந்து எங்கள் பகுதி மக்களின் வேண்டுகோளை ஆய்வு செய்து உரிய நடவடிக்கை மேற்கொண்டு சீரான மின்னழுத்தம் வழங்க வேண்டமாய் தங்களை வேண்டி கேட்டுக்கொள்கிறோம்..

                                  நன்றி

                                  எங்கள் இந்திரா காலணி பொது மக்களின் சார்பாக

                                  சூ.பாலகிருஷ்ணன்
                                  இந்திரா காலணி
                                  கெங்கவல்லி
                                  சேலம் மாவட்டம்
                                  மின்னஞ்சல்: [protected]@gmail.com
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                                    B
                                    BASKARAN KRISHNAN
                                    from Delhi, Delhi
                                    Jun 15, 2017
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                                    Address: 635109

                                    Sub: tneb - improper meter reading and over charging
                                    Division : hosur, krishnagiri district

                                    With reference to the above subject, i have a tneb connection to my house, consumer number is[protected].

                                    Meter reading suppose to take every 2 months and charge me based on the consumptions.
                                    I got a consumption unit as zero for the billing cycle 16 sep 2016 to 15 dec 2016.
                                    Then i got 810 units from 16 dec 2016 to 15 feb 2017 - my question is how it is possible???
                                    Then billing cycle from 16 feb 2017 to 15 april 2017 as 100 units which is a free units and bill value was zero.
                                    Now, from 16 april 2017 to 15 june 2017 shows as rs. 3, 628. How come one billing cycle zero and another billing cycle is huge amount.

                                    This shows very clearly that, you are doing your duty properly and making me suffer with big financial burden.

                                    Your meter reading person is not at all coming and taking the reading, he is putting some number and closing.

                                    If he says, the door is locked, then that is a lie statement. Because we are in a apartment and having 17 connection in the same place and always the gate is open only.

                                    I need proper justice for this and reverse the excess amount paid till date.

                                    Also, please let me know, why i should not go to a consumer court and file a complaint against tneb for cheating in the monthly billing.

                                    Regards,

                                    Baskaran k
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

                                    Tamil Nadu Electricity Board [TNEB] — Huge payment - reminder

                                    Dear Sir

                                    Good Morning

                                    Our EB Service No:[protected]. Our Eb bill for previous months Rs.596 only. But this month we received an bill amount Rs.1891. 3 Months office in Door Locked. How can it possible. please rectify this problem soon.

                                    Thanking You
                                    B. Adbul Hakeem
                                    Mob: [protected].
                                    Hi Sir/Madam,

                                    EB Staff did the meter reading on 30-May-2017, did wrong entry in electric card as on 17-May-2017. Due to this we have to pay our consuming amount with penalty. about more than 2000 Customers paid with penalty. due to their mistake, While we asked they said due to shortage of Staff's they did meter read very late.

                                    Improper billing and fraud data entry - Comment #2760891 - Image #0
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                                      sriramapuram association
                                      from Chennai, Tamil Nadu
                                      Jun 14, 2017
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                                      Address: Chennai, Tamil Nadu, 600094
                                      Website: tangedco.gov.in

                                      We sriramapuram first street association were held and came to know that the whole street is affected by"voltage drop" for the past one week. Few house hold equipment got spoiled due to voltage fluctuation in few houses. We had made a complaint in the kodambakkam power house a week back and till now no response for this issue. Suddenly the voltage hike and fridge and fans on the houses spoiled, we can afford money to service it everytime by changing the coil and compressors, as a true citizens we pay the tax and tneb charges on time and we expect your prompt service and action asap.
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                      Jun 16, 2017
                                      Updated by sriramapuram association
                                      W e sriramapuram association members of Sriramapuram, first street, choolaimedu, chennai-600094 even after verbal complaints through phone, through person and through online consumer complaint, there is no response and every day after 6 pm till early morning 7 am we have the Voltage drop and fluctuation issue and no one from Kodambakkam power House office is taking initiative to rectify the issue. our House hold equipment are getting spoiled day to day . please take action before any house will get fire Accident due to the High voltage or loss of Human life.
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