Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Devaraju
Sf no. 470
166. C.16
Shankar nagar
Mettupalayam

10/6/17

Dear sir
Ref no.-hand receipt pcb no 408422 and bill no112294.. The sum of amount was paid through cash rs8926 in your office for converting domestic supply to commercial supply for constructing house - ae north tneb/north mettupalayam
After given permanent supply to completed house stil it has not been cleared so far. After reminding n number time needful action has not been taken so far so kindly arrange amount as soon as possible.

Dear sir / madam, i wish to bring to your notice that many of the farmers having small areas as well as several hectares having one legal connection for 3 horse power motor but they are running multiple submersible motors to suck ground water from more than 400ft. It is totally unacceptable i believe. They are not following any smart way o[censored]sing ground water and they are wasting huge amount of water and illegally selling the water. This needs to be controlled by the near by electricity board. It not only creating heavy loss to the govt but also it is drying the ground to worst level. Most of coconut trees were died and dried due to no ground water and people are struggling for drinking water. So i kindly request you to check the farm lands near by vadakku vallioor town panchat, tirunelveli dt,

.
Hope you will consider this issue as serious and take quick action.

Thank you.

Sir,
This is to bring to your kind notice that i’m residing no:1/53, madurapakkam, ponmar post, chennai – 600 127; we are facing terrible voltage drop issue in this place especially from 9 pm till 04:30 am. As this is peak summer our kids are struggling hard to sleep with fan running 1/2 speed and a/c not working. We really doubt that if there is a proper maintenance of transformer being carried out as the entire area is facing this issue.
Which is due to negligence to attend the fault in nearby transformer, at times our home appliances are not at all working and please be informed that lot of equipment’s are becoming weak and some are even getting faulty.
I kindly request the concerned to take this to authorities to take immediate action on this and restore normal voltage of electricity as soon as possible.
Thanking you.
Dinesh kumar. M,
Chennai – 129.

Sir, i'm from periyapalayam, thiruvallur district, 601102. Here from last one week there is a power cut at least 2 to 4hrs everyday. Regarding this there is no pre-information and proper explanation.
I'm very much affected by this problem because i'm working at night shifts only and also we are not able to buy an inverter. So kindly make sure to provide full time electricity to our area🙏🏻...

There have been frequent power cut in Santhosapuram, Ramar Street especially during odd hours like 11pm, 12am or 1am. This has been happening for the past three days. Could you please state the reason for the same and resolve the issue as soon as possible?

Power cuts were really rare at our place for the past two years except during natural calamities. Hence request you to solve the problem as early as possible.

Sir,
I am vivek, i am from kanyakumari 629702 in 2014 my dad had apply for free current in achangulam and same year we got free current our electricity board no is 682 in kottaram eb. Now eb man name is balan in achangulam he is making trouble 682 post no he cut our line in post we are daily telling to fix it we gave complain with the jai also bt nearly one month they have not fix the line. Heavy loss in our guarden. If we are making call for balan he is telling i am handicap i could not go up to the post and my brother will come and do it regurly he is telling like this what can we do people are doing like this...

Sir,

I am residing at the below address for
The past 4 years.

No : 17 a, gopalakrishnan street
Chathiram, pattabiram. Chennai – 600
072.

We are facing the following issues

Issue 1 :

There is no display on our eb meter. I
Have made a complaint on tneb website also. Complaint
Number : [protected]. Meter details are

Name kanammal.
Region
09-chennai-south
Circle 406-west
Section
050-pattabiram
Distribution
139-chathi ram
Number 1627
Address sfno461/2a1a.
Gopalakrishnan street. Chathram. Ptm.
Service status live
Consumer
No[protected]
Old consumer nos no
Records found.
Phase 3
Load 4 kw
Tariff la1a
Meter number
19911862
Sd available (Rs.)
3465
Sd refund/adj (Rs.)
Service category
Others
Mcd available (Rs.)
2500
Mcd refund (Rs.) 0

Issue 2 :

Sir, we are facing very low voltage
Issue and heavy power fluctuation at our area (
Gopalakrishnan street, chathiram, pattabiram). Due to this
Issue, all our electrical home appliances are getting
Damaged.

It would be great helpful to us, if you
Arrange to take immediate action on these issues.

Thanks & regards,

G. Ramesh
[protected]

Hitherto i was making online payment for my consumer number [protected] in the name t john vedanayagam. Today on a request from tangedco through their email id [protected]@tnebnet.org at 12:02 pm, i clicked the link provided to enable to register the service no:[protected] of mapusoft. This has deactivated my a/c # [protected]. I am unable to login to my a/c. Please help to login into y account.

I have paid my tneb online payment from tneb online payment site. But it shows that there is an error in the payment and asked to contact customer care service. But there is no response from your customer care service and the amount has been deducted from my credit card please kindly fix the issue and update my bill statement as soon as possible. Thank you

No power supply in our block, it happens frequently in a block, bharath flats ch102, complaint raised (Compn no.201). Eb staff attended and not rectified and informed cable fault and no neutral l supply also. They informed new cable has to be replaced. Kindly i request to resolve this problem by placing the new cable and ensure the power supply having permantly. Thanking u

[protected]-service number, wrong bill updated on 31/05/2017, trying to reach tneb ae perungudi through phone, he is asking me to come tomorrow for the past 3days, so today met tneb AD he is asking to meet concerned ae or told me to come on Monday and is not behaving in a responsible way. When we approach any official in an office the complaint has to be received and some kind of action has to be taken, which is not happening in perungudi tneb, everybody in tneb are behaving as if they are no way responsible to the customer

Service meter fitted in respect of my service connection has stopped working.

I have visited the eb office in my area and complained to the concerned staff on 02/06/2017.

Upon hearing my complaint, i was asked to pay rs 4651 as consumption charge and rs 1422 towards replacement of meter.

I have paid a total amount of rs 6073 through online payment. Please find below the payment details.
br...

Last five days ago current failure at my home, then i ask to lineman after next day he was solve the fuse problem at post. But, today also i facing a same fuse problem at post. I also call to my area line man, but he was not responding properly. What is the quality of service represent the tneb workers to our people? (phone call not responding, after finish the work asking money and worst quality of service really shame on our tneb lineman and head officers). Please guide me to clear the problem

Sir, i am living in avvaiyar street, nilamangai nagar, adambakkam, chennai-88 for the past several years. For the past several years, it has become a routine during summer, that the voltage of power supply at night especially after 9 p. M. Is very low. The voltage supplied is not even enough for ordinary fans to run in full speed. Power cuts are there every night for several times during night, during summer, everybody knows that the heat in chennai is scorching and it is very sultry at night. Due to the poor voltage, we are not able to run air conditioners and therefore nobody is able to sleep at night. Employees, children, aged people and those with ill health suffer due to sleepless nights daily and suffer from intolerable mental agony and are prone to health problems. This is happening every year. As the number of flats in this locality are increasing day by day, the transformer has to be replaced in order to supply electricity of normal voltage between 220-240 volts. Even after complaining several times the authorities are not bothered to install new transformer to cater to the needs of the residents in this area. This is clearly a deficiency of service. I want immediate action taken against those who are not bothered to correct this problem. I on behalf of all the residents in this area want the power supply to be given with optimum voltage daily without fail and the low voltage to be corrected immediately.

We housing at avadi vasantham nagar kothari garden street are suffering from low voltage from the start of Summer we couldn't sleep at night. We complained about it to the EB personal but haven't​ solved it till now. Even there is no enough power to run a celing fan at night. We are all working personals who is not getting enough sleep at night due to this problem. Please look into it as soon as possible.

Sir, Our house SC No.[protected]. We made online complaint regarding for four times. But without solving the problem the complaint is found as "Completed". We are suffering lot without sleep. Pl. do the needful and solve the problem. As we are senior citizens we need sleep. Pl. take necessary steps to solve the problem early and help us. This problem is not only in my house also in houses in our area.

Respected Sir, I am living in No:13, Balasubramaniam Salai, Sivalingapuram KK Nagar, Chennai-78. We lived just behind Kasi Theatre bridge earlier and since our house got completely damaged in flood we moved to KK Nagar last January end to the above address. We started our life afresh and bought right from Gas stove. We do not have any electrical equipments other than the basic needs. We could not even take our certificates from the house. Complete house got submerged in water and we were totally stranded .

At the starting we used to get bill around 300 and 3 months later we got between 500-600. We are getting this amount for last 14 months and all on a sudden last month we got bill around 4500. We do not know the reason for this. EB person did not come to take reading on that month also. We faced the same issue last May 2016 and they finally concluded that first floor line is passing through our meter. We had complained to KK Nagar EB board from May 2nd. Till now there is no resolution to this.

We are 3 in number in our family, me and my old parents. I go to work by 6:30 a.m and return late in the night. My old parents use the electricity in an optimum manner by using fan and light in one room to minimise the current usage. Inspite of reduced usage and saving, we are unnecessarily charged with this huge amount and we are not in a position to pay the amount. Its hard for anyone to pay other's amount. Kindly understand and analyse the complete issue and waiver the extra charges.

Kindly look into the issue and please correct our bill for us to pay the EB amount. Please let me know if i can meet you so that i will meet the concerned officer and show with necessary proofs.

Thanks,
Shanmugavadivu
[protected]

Sir/madam,
I am living in vallioor, tirunelveli. Past two weeks we are suffered by power cut. I don't know if they off 10 minutes power means how much amount of watts they can be get. I have 6 month old baby. She suffered a lot during day time and night time. Like this all babies, aged people and patients also have been suffered. If they want to off the power means they do it on day time. Why they are cut the power on night time. Recently passed two days they cut the power night time for two times. If they cut the power on summer time means then what advantages we get by current. No use. So please kindly take action on it.
Thank you

Hi All,

Just now, I have made the payment through online via Credit card, but amount has been debited to my card account but message saying that your transaction was not successful. Can you please assist me and revert at the earliest.

Name - Lakshmi narayanan
Service No[protected]
User ID[protected]
Amount - 260/-
Credit Card - SBI - Last digit 2929

Please check and let me know the status

Thanks & Regards,
Lakshmi

Dear Sir /Madam

We are facing power cut due to damage in Electrical supply cable in our street, which occurs frequently once every week. As EB authorities knowing the problem due to over load and need to install one transformer to over come this long pending issue.

I, Humbly request your good office to take necessary step to rectify this issue once for all immediately.

Your's faithfully
Mohammed Ali Khan
No 29, Mohammed Hussain Street
Royapettah, Chennai- 600014