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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Jul 25, 2026

Complaints 6297

Resolved

640

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5657

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 242

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Address: 600081

Hi
I am manikandan, i am residing at no. 83a nethaji nagar 4th street, tondiarpet chennai.

I have given a representation to ae in the regional eb service station on last one year before which is located in power house.

During last two years ago the eb employees and foreman had come to my street at eb junction box and fixed a new cable line to another junction box which is nearby 50 feets approx,

After fixing of the new cable line they had not fixed the cable line in under the earth. As an advocate i told them in simplest way to ae at eb station by giving representation to act the work expeditiously but since as of now on 15/7/17 till they have not come forward to fixed the cable line as possible. Hence in the mean time rains suddenly come and go. So your good self may direct them to fix it properly under the earth in order to avoid any dangerous things may not happened in future.

And i also submit that the eb personnel during power cut connection they have not come properly and fix the matter for just temporarily solve the problem by screwing th wires and gives connection.in such a way the common man could do this. So that would also may be do it by them right care to the welfare of the people in a calm way.

Thanking
Manikandan. K

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

shahul hameed badhusa

from Chennai, Tamil Nadu

Jul 17, 2017

Every day powet cut occurred part of the area.ie west street north side maravar street are

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Address: 627116

Website: TNEB

Dear sir/madam,
My service no[protected]. Its located vadakangulam, tirunelveli dist. The above service no door is locked last two years. Previously i was received rs40 minimum charges only. This month i received a bill for rs 5, 278. Last two years no one is using this service. Please check were is wrong and take a necessary action.
Thanks & rgards,
Panner stephan

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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G

Gopi Udayakumar

from Mumbai, Maharashtra

Jul 14, 2017

I am currently receiving the sms alerts for a different customer's bill.

Consumer No
[protected]
Name
Vairamani P
Address
Near K. S Kovil Town Bodi
Service Status
Live

This is a different customer and I am getting the electricity bill sms alerts for my mobile number [protected]

L

Lavanya Sripathi

from Valapattanam, Kerala

Jul 17, 2017

There is no supply of Current for past two days in one phase. Inspite of complaining for 4 times. No response. I am suffering with 2 years old kid. Kindly do the needful at the earliest. Thanks.

Address: No 57, Dr. Murthy Nagar . Padi. Chennai.

P

pse sarathy

from Korampallam, Tamil Nadu

Jul 17, 2017

Respected sir,
I'm living in rental house in Kumaraguru Avenue Neelangarai here every day night power cut happened more then one hour now also power cutter on 12.00 AM but still the power will not come. Please take a proper action for this.
Thank you

Regards,
Parthasarathy
[protected]

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Address: 600042

Website: tneb

My eb meter no.[protected]. The house with this eb no. Is vacant. A meter reading of 590 units has been recorded by eb dept. And an amount of rs.2374/- due to be paid by me. Even as i got the alert of the meter reading, i have complained to the eb people at velachery, but they are not taking any action to cross check the details. The excess reading should be cancelled and amount minimum to be paid by me.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

Sivasekar Narayanan

from Chennai, Tamil Nadu

Jul 14, 2017

Hi,

All my account details are missing from TNEB portal. I am using this account for last 8-10 years. But today I was shocked to see my account information is not able. I am not able to pay or view previous bill history

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Address: 624706

Website: tneb

Our village (Pincode 624706) kalagoundanpatti sri mariyamman kovil nearest electric pole electric line passing through temple tower. Its making unwanted effect to our village people. Please move the electric pole safety place. I attached the dangerous electric pole line passing photos. Pls take necessary action as soon as before making unwanted effect...

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Jul 14, 2017

Updated by Gopalakrishnan Murugan Move the dangerous electric pole

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Address: Chennai, Tamil Nadu, 600129

Website: Then reading details

Hi,

My consumer number is[protected]. My reading details are not being provided online since 4 months. All the others in my flat have confirmed that their details are getting displayed correctly. Nit sure why this is happening with my number alone. We always do online payment and have not faced an issue earluer. We only received cc charge recently but not actual bill detail with units of consumption. Can you please help this getting resolved at the earliest.

Thanks

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Address: Chennai, Tamil Nadu, 600117

We have installed Solar 2KV in our house. Install months the meter reading was taken correctly .Past two times the meter reading was not taken correctly the amount is coming very high. When we asked the local EB office they ask us to pay the amount first and they will look into it. But same thing is happen this time also. This time also they ask us pay the amount first. Iam sure they wont take necessary action this time also. Please look in to this mater urgently and reimburse the amount ASAP.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600100

Dear sir,
My electricity bill for consumer no: [protected] was wrong generated.
The meter reading is not exceeding more than 100 units monthly, which is of free. But i have already paid rs.8957 towards the wrong bill generated.

When i raised this issue with the eb office (Perumbakkam), they said until the meter reading doesnot reach this wrong meter reading, i will not be charged.

Since, my meter reading is not crossing 100 units monthly, iam not charged, but the amount i have paid will go waste.

Kindly help me to get the amount reimbursed towards my account.

Looking forward to hear from you.

Thanks and regards,
Mohammad najmuddin siddique

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Jul 11, 2017

Updated by Md.Najmuddin Siddique Please find the screenshots of the consumption and bill history of my EB Consumer no: [protected], Perumbakkam

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K

kannanmohitha

from Chennai, Tamil Nadu

Jul 13, 2017

Dear sir
We are living in No14, Sakthi nager Choolaimedu Chennai 600 094.
D.B box in very danger position .Complaint are not Responding. There is no way to go inside the home. kindly take necessary Action as soon as possible
i attached photo copy.
Thanking you
. B.kannan
[protected]

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Address: Chennai, Tamil Nadu, 600070

Hi sir,
We stay in anakaputhur for past 40 years, frequently power failure happened 5 years ago they used to transformer not giving load. The same problem occurring again and daily night from 10 clock to 5 clock the power being switched off. While call them they used to say transformer problem and it will be rectified tomorrow but not repaired for the past two weeks. Kindly take nesseary action.

Thanks
&i regards
Viswanath k
[protected]
No:3, 4 th street gurusamy nagar, anakaputhur, chennai - 70

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Address: 600073

Dear Sirs,

i had converted my EB connection from sinfle phase to 3 phase . The EB dept had promptly given the 3 phase conection, but have not coorceted their records which still reads as single phase. for this reason im unable to pay my EB bill. can the concerned EB personnel rectify this problem. I'm attaching a copy of the connection details.

Regards,

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Address: Kanchipuram, Tamil Nadu

Sir i am loving from semencherry sunami kudiirupu 4 the street today my house near eb junction box fair at the time call from local eb men not answer sir the fair left an my house silinderside.. Sir i am solution location change my silider or heavy pbm at time. Semmencherry eb not pick the call sir in the pbm one. Day day by day daily eb issue in the side sir iam family man fairing time my very crying pls in form sir my sied eb men plese check it sir...

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Address: 600021

Hello TNEB people's!!!
Hopefully writing this for some good change and solution to my peoples !!
Sir . I'm residing in Stanley nagar, Chennai -600021. I like to register a complanit towards TNEB . My peoples frequently, no I'm sorry they are daily facing power cut problem after 10 Pm in our locality and we are following EB people's on daily basis for a permanent solution which is never happened . The prettiest thing is my house is equiped with three face and still we face the same problem . So kindly take a immediate action and give us a permanent solution for this problem . Really we are facing a hard time after 10 without power . Do consider us and take the necessary action at earliest ..
Thanks
Priya

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Address: Chennai, Tamil Nadu

Website: www.tangedco.gov.in

Frequent Power cuts in Rajeswari Nagar, Camp Road, Chennai -73 area and hope in surrounding area too. Below Power cuts
23 Jun 2017 around 11 pm - 24 Jun 2017 4:00 am.
5 Jul 2017, around 11:30 pm - 6 Jul 2017, 2:00 am.
6 Jul 2017 around 11:30 pm - 7 Jul 2017 12:30 am
Even for a light rain power cut.
Install efficient equipment for uninterrupted power supply. As a regular payee of EB bills on time, all govt taxes (state & central), hope we deserve a comfort living. Please do not torture people with such power cuts and make fools. Thanks.

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A

Amala Natarajan

from Chennai, Tamil Nadu

Jul 11, 2017

I am living in thiruvallur dist, thirur village, from my birth till we are facing the low voltage issue daily in our home . Our village people 's are daily facing many issues because of low voltage . Kindly arrange extra transformer for our area . We are also facing power cut problem regularly . pls solve those issues as soon as possible ..

V

Vikram SS

from Surat, Gujarat

Jul 11, 2017

Hi sir/man, eb person who s cuming to take reading, creates problem every month. Reason he needs an meter to b fixed at his height, were chances children might touch eb board. I need solution and complaint against eb person.

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Address: Chennai, Tamil Nadu, 600099

I am a resident of TINA PRIYA Apts, Jayaparvathi Nagar, Kolathur. Since last 2-3 months we are facing voltage problems during nights between 2200hrs and 2400hrs. A complaint on this regard submitted to puzhal electricity office over phone as well as lodged online through login but no action taken, whereas replied as rectified. Since matter has not resolved, approaching you to take necessary involvement as its too hot and A.C is not working during the above time.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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N

Nair Sethu

from Perambalur, Tamil Nadu

Nov 25, 2021

Still no action has been taken by TNEB, puzhal so far. You are once again requested to take completion report from them

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Address: 600129

Website: Na

I live in S kolathur near keelkatalai. There is also power cut happening every night. Have tried all customers complaint numbers available on internet but none of the calls are getting connected. I don't where to complain for this. Due to this I am missing my alarm every day and going late for office.. More than that waking up daily at midnight in half sleep.

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Address: 600130

Everynight we have no sleep bcoz of powercuts in my area roomscapes thalambur. And here power fluctuations are more and most of the time we get low power. Other streets are having power but in my roomscapes apartment there is no power. Every night we r facing the same prblm now also we have no power we r software employees we want to take rest at ni8 time bcoz of these powercuts how can we sleep. So pls consider our prblm and resolve the issue

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M

Manojkumar Shanmugam

from Hosur, Tamil Nadu

Jul 7, 2017

I live in S kolathur near keelkatalai. There is also power cut happening every night. Have tried all customers complaint numbers available on internet but none of the calls are getting connected. I don't where to complain for this. Due to this I am missing my alarm every day.

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Address: 600110

Website: www.tangedco.gov.in

The voltage is 140 V instead of 230 V. Lights and fan flicker all night which is a nuisance. I have called the sakthivel nagar EB office but no response, they told they will send an employee to attend the complaint after lunch. But, lunch is not over yet. I have also complained in person. Why is this delay to attend the customer services? Kindly do the needful.

Jul 11, 2017

Complaint marked as Resolved

The high voltage fluctuation was due to the neutral wire that was cut in the mains. After the neutral wire was connected the voltage started to be normal. I thank you for replying back.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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M

Minhaz warish

from Chennai, Tamil Nadu

Jul 7, 2017

After paying bill they disconnected my connection and no response from anybody from the eb office after calling also no response should be taken some actions against the AE Srinivasa Nagar trichy

N

Nathan1976

from Cholapuram, Tamil Nadu

May 6, 2019

Hi sir / madam
I Am T. Visvanathan from Thalaiyarikkudikkadu village, Kadugur post, Ariyalur district.
My village people all are struggling due to poor voltage suppose to be 220v forall house connection but here just only receiving 140 to 150v so here fan or lights can’t on properly and also house borewell motor too.
Please consider the case and rectify immediately
Thanks regards

G

Guna Nathan

from Chennai, Tamil Nadu

Sep 10, 2019

Hello Sir, Ma'am,

I am Gunaseelan from Melanallur Village which is located in Mayiladuthurai Taluk.Nagapattinam District. This is regarding very long pending issue for a decade now in getting new transformer to divide agriculture service connection in my village. There is a process in place to control three phase power availability already, In a day we generally get only 12 to 16 hours. But due to over load during every cultivation period, it is even further reducing the availability of the three phase current. Our EB office which is located in Nidur. We every time approach them with group of farmers. They will convince us stating they will add new transformer and divide the load shortly. They will also tell they yet to receive materials for the new transformers and they expect to receive shortly. As a time being fix, they used to send a line man who will visit and route powers one area in a day time and other area in night time. But again it is in his control. he will do it on his own availability. Will not properly route it. So every year we are facing this trouble and suffer badly as we are unable to maintain enough water in cultivated lands.

We kindly request you to take it into the right people and fix this issue as early as possible.

On behalf of farmers from Melanallur Village(609112)
Gunaseelan.P
[protected]

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Address: 600077

Website: TNEB online payment

Towards deposit, i issued a cheque no 879946 for rs1660/- on 7/6/2017 in favour of se south drawn on indian bank peters road, chennai-14. Tneb accepted and issued receipt subsequently i was informed that cheque was unsigned and got dishonoured and charged rs250/- as charges i made on line complaint on 19/6/2017 to waive charges since tneb failed to verify before accepting and presenting cheque for payment and made another complaint on 4/7/2017. The cheque is returned for want of my signature not for insufficient fund and should not be treated as dishonour. Till date my request is not answered

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Jul 13, 2017

Updated by kaarnesh Good morning I wish to inform that no reply from TNEB till date

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Address: Chennai, Tamil Nadu, 600116

This is second time I am complaint registering to tneb online. Last one month I have facing very difficult in single phase only coming I past one year. Many time we called and informed but no use. If any one take the necessary steps to take the complaint and rectify on immediately.
My address is venkstrshwara nagar, vanadium main road, pour, chennai 600116.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Jul 05, 2017

Updated by srini 1977 Sorry, my address is venkstrshwara nagar, vanagaram main road, pour, chennai 600116 . single phase only coming that is also low voltage problem. Even tube light also not working. My kids are not sleeping well and mosquito problem fan also not working.

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Address: Chennai, Tamil Nadu, 600016

Website: www.tangedcodirectrecruitment.in

Hi sir,
Myself மூ.கிரிதரன்.
Im living in guindy, chennai. I have done my examination and got good marks in TNEB direct recruitment posting of field assitant[protected].
Luckily i got my result and cut off mark from tneb website . But now its crossing more than three months. But none of them took a action for field assistant interview and there is no pending case in H'ble high court. Then y u guys are making this too much of postponed and delay. Im waiting for this job interview more than 3 months. So kindly take action against this delay process.

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Address: 611101

Have applied for new commercial connection 2 months, ie on 4.5.2017, back with tneb adiyakamangalam office, under tiruvarur, with all necessary papers including vao letter. Tax receipts etc but regret till now no connection given though they visited site and promised to give connection soon. Your intervention in expediting the connection is highly appreciated

Regards
Gunasekaran

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A

[email protected]

from Noida, Uttar Pradesh

Jul 5, 2017

This new commercial connection made on 4.5.2017 is to be given in Kakkalani village

Tks
Gunasekaran

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