Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Customer care numbers always busy. How public can reach. Power cut @ adambakkam shanthi nagar for the past 1 hr without any prior intimation. Trying to reach customer care 1912 n vanumpet numbers all are busy. I think they purposely keep the phone down. Can anyone tell the forum to complaint first that customer care is not reachable. That's why u get poor rating online too...

Dear team,
This is to inform you that nanganallur 5th main road everyday around 11pm there is no power for minimum half an hour, not only 11pm anytime in a day current gets off and it's happening everyday basis. When we are calling them they are noy responding properly. Don't know the reason why this is happening everyday while we are paying almost 2000 bill every after two months, it's very difficult to stay without the current on this summer season. There are kids, patients at home and they are suffering lot. It's a humble request on behalf of every residents plz take care of this complaint and do the needfull.

Regards,
Poushali basu

New 100/old no.54, new street, Mylapore, Chennai 4.

We have 3 building house and have 3 phase each building have single phace. In electricity power problem cure 2 phase only but in one line not come due 4 to more hours electric cut many days. We put complaint in 1912. But no use they already said we inform so most of the days we suffer minimum 3 hours electricity cut.

Please take action and give permanent solution.

Thanking u

From
S. Kalarani,
W/o. R. Sridhar,
A/594, "sabari illam",
Nallampatti (P),
Dindigul - 624003.
Mobile[protected]
Sir,
Sub : frequent power cut off and power is not coming properly-reg
Ref : 1. Service no.[protected]
2. Last eb bill receipt no.6134420, dt.02.05.2017 - rs.650/=
—

With reference to the above subject, due to the above problem, my family is affecting day to day activities. Kindly request you to rectify the above problem immediately and do the needful.

Thanking you

Regards
Kalasridhar

To; 12.05.17
The suparentend engineers
Electricity bord [triuchy citiy]
Mannarpuram triuchy-20
From;
C. Balasubramanian
S/o. Chinnadurai. O
3/56 kallai amman kovil st
Chathirappatti ariyavoor – [po]
Trichy-620009. Cell no; [protected]

Ref; try[protected]
M/o c. Marriyaee

Sub; wrong metter reading and sublimed of current –reg
Dear sir,
I am living above address in past 3 years, my eb metter no try[protected].
Every month i am used minimum current and am paid eb bill for rs 50 to 200 rupees average for every month. But suddenly increased the eb reading for past month (24.02.17 to 29.04.17) 700 units, amount of rs 2506.00.
But truly i am not used 700 units, appx per day 12 units. The main reason current up and down flow movements of electrons the units will increased or leakages of current and any other area exceatlly i don’t know
Pl rectified the current bill problems and metter box and leakages of current.

Notes; 25-04-17 to10-05-17 in our meter reading 90 units per day 6 units, this is for kind inform
Daily; tube lights -1 n0 -4 hours
1-no-2 hours
Fan-1no -4 hours
Weakly: ac box -5hours
Iron box-2hours
Grinder-2hours
This is for your kindly information.
Please rectified our problem, and kindly do the need full as.

Thanking you

(C. Balasubramanian)
[protected]

Respected sir,
The below complaint raised last month. Still they are not taking any action.

We are residing here Annai Sathya Nagar 4th street (near karungaali amman kovil), Vyasarpadi-39. Our area EB box get damaged and we are facing power cut daily. The main thing is only one cable is working other cables got damaged said by AE and LINE man and also EB box is always open. Kids are playing and walking near the EB box. We raised complaint with AE before 8 month, till now no action taken. If power get failure we are calling EB office but they keep the phone switched off. I request you to please accept our request and take immediate action soon.

Respected sir/madam,
There is frequent power cut occurring in muthiya nagar, chidambaram and no one is responding our phone calls. They are showing their negligence in their work and we are the great sufferer's.
At present there is power cut but no one is responding and the whole night we have to struggle. Mosquito bites and other harmful pathogenic organism entering our houses and causing deadly disease.
Complaints...

I am working in Andhra bank building, 1st main road, gandhi nagar, Adyar, Chennai-600020. We are suffering without power and phase for past 15 days, they are asking to pay for regular follow up for over loading and no proper response from electricity borad members in Adyar, We are pushing to give bribe and we cant and wont do harm to our country but this has to be solved immediately or else everybody who works in this building will go to press so that this will be sorted out.

Dear sir,

Good day!

Need your help.

I have payed the eb bill of 11657 (Service no: [protected]) rupees to the erode (Lakkapuram) eb office as a person at wed, 10 may 2017 08:53. But unfortunately my son payed the eb bill from tneb online payment of 11657 (Service no: [protected]) rupees through sbi bank online at wed, 10 may 2017 08:54. Amount got detected from online as well.

Is it possible to retrieve the amount? If so, please help me to return the money for my account.

Regards,
Paramasivam r
[protected]

DEAR SIR
WE ARE LIVING IN UTHIKARI STREET Navalpur Ranipet, more than 40 familys living hear, we have very low voltage no tube light and fan working, school going children's and senior citizen also suffered, street people told several times, our side not having money also for buy and get 3 phase line, kindly arrange our people needs, day by day suffered more sir, kindly solve the issue,

In koothanur near saraswati amman temple, kumbakonam main road, voltage is very less and fluctuating due to large no of connections and only 3 electricity lines are there at present. Kindly make arrangements to get 5 lines from the post
Large no of bores are running hence all these happens. Kindly make arrangements separately for home electricity supply and for other purposes

Name NATARAJAN.A.
Region 05-Madurai
Circle 463-Metro
Section 046-PP CHAVADI
Distribution 010-LALACHATHIRAM
Number 170
Address C6 SHANTHI SADAN
Service Status LIVE

Consumer No [protected]
February month Reading was taken on
23/02/17
8130
440 units consumed
The next reading was taken on 25/04/17 -510 units consumed Since the reading was not taken on
23/04/17 the 500 + units slab rate was crossed. Hence we would have to pay double the bill amount ..Kindly reduce the charges and change the rate slab to 500 units as the mistake was in the EB department.

Service no : [protected]

I paid the bill through online on 6th may'17. The first transaction was done through icici debit card with an amount of rs.2319 paid;transaction no: 974610 which is shown in the bill history also.

But by mistake, i made another transaction through hdfc also - ref no :[protected], same amount of rs.2319 paid once again.

Pl refund the amount since the payment was made twice.

Name : lakshmi priya
Phone number : [protected]

Dear sir,
The existing tenant used the tneb online payment. Now he was vacated and unable to contact also. So i request you to help me for make a new id for access the tneb online payment since i am the owner of the house.
Connection details
Ae/east/tdlh
[protected]
Donbosco
Coimbatore

Contact no.[protected]
Mail id [protected]@rediffmail.com

T/r,
S. Subashchandrabose

Dear Sir/Madam,
I am from 3rd cross street Adaikkala Annai nagar, Ponmalaipatti, Trichy-4.In my street the electrical post is highly damaged. Even the concrete of the post often falls. I am scared of the children playing near it and it might fall on them.There are 10 connections from the post. Sometimes the neutral wire gets loose and it is really difficult to solve this. I humbly request you to kindly to change the post and relieve us from the dangers. Details available on the post: 5/ 158

Electricity board line service man always ask more than ruppes 100 for per service, if anyone rejects to give money to him he did not respect for another complaint from a particular man. So i request you to take action on it. Not only a particular man any one came as a line service man he ask money to do their work. Lot of people think that is legal that money is required for that service but it is not legal he get money from our goverment as a salery, so i request you to take action on it.

Thanking you.

03-05-17
Chennai

Dear sir / madam,

This is to bring to your notice that the electrical pole nearby my house was at high risk as it was in a slanting position. As a result, the electrical wires have come down to my house posing danger after the varatha cyclone.
Service no:[protected]

I humbly request you to kindly arrange for set right the post and relieve us from the danger.
My house address:
Suresh srinivasan
No.5, srishan nivas, 6th cross bajanai koil street, 89 veppampattu, thiruvallur district - 602024
Ph: [protected] email: [protected]@gmail.com

We are staying in nagore perusal East Street. My complaint against metre issue frequently get feescare issue.till no one bother about issue include JE. My father above 60 year they are understand about issues. I really nagore which is located Nagappattinam dist. Next i will move consumer if i am not any rectification because my father upset this issue. Really badly treat Nagore EB office

I have paid Rs 2484 instead of 2168 on 28/1/20171 TNEB authority included 300 as Reconnections charges for the month of november 2016 - december 2016.Once again the amount of Rs 300 was included in Tneb bill for the month of janurary 2017 - feburary 2017 paid on 31 march. The bill amount is only Rs 50 but they collected Rs 351 on 31/3/2017 for one day late fee. Later i came to know that dc charges is only Rs 60 for domestic connections .Hence i request you yo kindly credit the excess reconnection charges for the two bills. The above service is working via over head lines only.

Ref:service no :[protected]
Name: p. S. Albert - [protected]
Address: s. F no 408/9, 408/5a, indalur road, nedungulam
Thanjavur (Dt) 613102.
Control of eb : thiruvarambur - trichy-14.

Dear sir
The above mentioned reference eb service no. Meter is repair, last month work not process but the eb bill amount rs 30080. Kindly please check and verify the meter. This eb amount is not possible for work process.
Kindly take necessary action at earlist.

Thanking you

Yours truly

P. S. Albert