Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear Sir /Madam

We are facing power cut due to damage in Electrical supply cable in our street, which occurs frequently once every week. As EB authorities knowing the problem due to over load and need to install one transformer to over come this long pending issue.

I, Humbly request your good office to take necessary step to rectify this issue once for all immediately.

Your's faithfully
Mohammed Ali Khan
No 29, Mohammed Hussain Street
Royapettah, Chennai- 600014

We are facing frequent power cut during night time.. And it is unbearable, kindly look into this matter. It is causing serious problems to office going people, house wifes, school going student.. I kindly request you to look into this matter. This is been since start of the month. It is really giving problem to old people. Address 2nd street choolaimedu -94... Chennai

I tried calling electricity department to complaint about electricity failure in Janakpuri 1st street, Velachery, but the calls were neglected and the electricity was down for rest of the night.
This shows how irresponsible the electricity department is. I called about 7-8 times but both the mobile and the land line were not reachable.
This is utter harassment to common people.
Hope to get some strict action on the concerned engineers and the staff

Dear sir/ Madam, I am living at pattanoor villlage vanoor taluk villupuram district. We have regular power cut in our area since it is upcoming area and end of Thiruchitrampalam SS. As mentioned it's an outer and border for pondicherry and Tamilnadu area as well near JIPMER Hospital number of people specially pactiants, kids and staff (Ladies) traveling through this area it very deficult for the people so kindly tack a nassary action on this and help us.

Respected sir/madam,
I am mohandass, living in muthupettai post, ramanathapuram district-623523.
This is regarding street light complaint.
In our area street lights are not working properly. Responsible person did not care about that. Because of this light problem, lot of working womens are having fear to reach their home at night time. Children also have fear to come out by evening itself. So kindly take action to work street lights properly.
Thank you

On 24.05.17 power went off by 11.15 pm at shenoy nagar area, chennai. We have been making calls to the toll free number 1912 every one hour or so. Each time they answered power will be resumed by 1/2 hour or 1 hour and we were waiting eagerly. Even at 6 in the morning power was not resumed. I have never seen such irresponsible staffs. They were responding so lightly without understanding the situation and made us wait whole night with their false promises. When i called at 6 in the morning, i got response as they don't know what is the problem and they would escalate it to some higher depts. Even after calling for the whole night they couldn't do anything. As a consumer i need response for my complaint as we have been awake whole night with false belief.

We are from pycrofts road first street. Today power has gone 6hours before but till it is not resumed. I complaint every half an hour to 1912 but no use. They don't know current info. Every time every executive told we are registered your complaint and we can forward to concern dept. But never know about current situation. We need clear status and also ae contact number.

Sir,
i am living from Madurai ya.otthakattai now i am constructed new small house in Rajakambeeram area temporary service taken at jan -17 first payment details are reading at 80(16/03/17)RS=2124 Again second payment at 140(17/05/17) RS=3256 +2990+75+50=6371 demand 2.77 KW
Sir,
The RS = 3256 amount are unit cost its OK but another amount RS=2990
i am not understand please verify me

Hi,

I am residing in 1st street, Sairam Aveneue, Valasaravakkam, Chennai -600087.
Several times I have raised this below complaint in 1912 and no response:
For more than 3 weeks in my area only one phase is working out of 3 phases. In one of my neighbours residence, washing machine got repaired due to this issue. Also we are facing voltage fluctuation often due to this issue. Please address this issue As soon as possible before it is getting worser.

Regards,
Karthikeyan.K
[protected]

Sir, we from zamin uthukuli, Pollachi are in very much frustrated due to very poor services by tneb staffs. Power cut happens very often without proper reasons. We feel that the staffs here are not capable of preventing the power cut problem. We beg you to change the entire team working here and make arrangements for giving us continuous power supply. For example in 10 days only 2 days power cut happens saying rain as a reason but other days they itself don't know what to say

Hi sir, my name is Murugappan, residing in Ekkattuthangal, visalakshi nagar. Current supply gone at 9.45pm, now the time is 11.30, till now we don't get power supply, due to this everyone are suffering, particularly aged people and children. Concerned area AE and AD are not even responding to our calls.I have raised the complint to Central breakdown, my complaint number is 94. For the past one month we are having regular power supply cut, please take action on this, my ph no [protected], am an retired TNEB employee, revenue supervisor, AESU office bearer in Chennai.

Dear sir,
We have applied (Eb) commercial service (Connection) for our bore well in agriculture land. And we have submitted all required documents on april 2017. But the problem is electrical department people is collecting extra money (Corruption) for providing the electrical connection. Electrical department officers asking rs 30000 for each commercial connection. If we not provide the money they will delay like anything (More than 2 years). My kind request you to take necessary action on this. We have struggled lot on this. We have invested more than 2 lakhs on in this bore well. But because of power problem we are unable to use it the bore well.
Note: this corruption is happing for each new connection. People no one is complaining because of the fear.

Eb office: uthangarai, kallavi
District : krishnagiri
State tamil nadu

To
The chairman,
Complaint cell,
Tneb

Dear sir

My service no: 391008sc1094

This is mahendran m residing at plot no 19, pioneer estate phase 3, palakkad road pollachi coming under zamin uthukuli panchayat, muthur pollachi. My service no is 391-008sc1094. We have lot of problem with eb supply. Every day there is a power cut and no proper response from eb officials and line man of that area. We have purchased dtp approved sites and constructed home but due to acute power cut of eb we are facing many problems. This is not only problem of my home but also all the nearest residence. Now also we have a power cut of 48 hours since from saturday (20/05/2017) evening to monday (22/05/2017) morning. Yes we do aggree that due to rain some power cut was there but our area has no current supply for last 48 hours and there was a no proper reply from eb officials and line man. It has become our daily problem. So kindly look into the matter and take appropriate steps to regularise the power supply to us and kindly advice the line man (Mr murugan) of that area to give a proper service to us.

Expecting your suitable reply to my email : [protected]@gmail.com
Mob no [protected]

Thanking you,
Regards
M mahendran

I'm facing loose connection since many days. The problem is with the electric pole. Sometimes because of the wind the power comes. But since Saturday afternoon there is no power. I request you to kindly rectify my problem as soon as possible. Below are the details.
R. Saranga Rao
Metre #SC-423
Venkateswara Nagar,
Kavundampalayam.
Tel-[protected]
[protected]

Due to nutrel cut at the street post motor in the water sump not working. Kindly depute Wiseman to attend to the compliant.
All other ale.items are working. We tried with local electrical who has confirmed the above problem.
The above problem is due to heavy rain and wind in pollachi last night
R.Pushparani
17 sambamurthi nagar
Palghat road
Pollachi.

Respected sir,
I have already complained to the eb office every day powercut the past one month.. Can't explain in words, already our line person comes and says there is a cable fault in our street and leaves with no proper recovery of cables.. So pls kindly check through my complaint as soon as possible
Regards;
Hussain khan. I
T. V. K. Nagar 1st street
Puliyanthope
Chennai -12

This is regarding connection number 149:031:5. On 20th March 2017 we were informed by meter reading agent that our meter is broken and need the change.

Since we wanted to make it official, gave the written complaint on 25.04.2017 telling them that we are ready to bear the charges thereon.

Been almost a month but haven't heard from them though been going almost every alternative days to ask the status.

can it be rectify in near future. Is their any ratelist or charges including fixed bakshish to do the needful.

This is with reference to mha 1891. Tneb.. There are lot of manipulation on this region. Bill amount not paid but thy dont disconnect but keep charging. Dc. Rc charges. For 5 month bill not paid but thy have collected only last month bill n left the tenant. After thy vacated thy are billing together in next month. Because thy did this even concession charges has been not provided together thy are billing for 750 units. If we ask thy are saying it is system error

Dear sir
In connection with the below said complaint i lodged online complaint and sent an escalating email to the chairman, tirupur. The email bounce back ( Your message wasn't delivered to [protected]@tnebnet.org because the address couldn't be found. Check for typos or unnecessary spaces and try again.
), where as the the telephone no is connected to fax.(Phone- 0421 – 2470153 ). I dunno how can a consumer reach them.
regards
Tamilarasan
[protected]
​

[protected] Forwarded message[protected]
From: Arasan
Date: Fri, May 19, 2017 at 3:28 PM
Subject: Complaint/Service Request ID [protected] Dt.19/05/17
To: [protected]@tnebnet.org

To
The Chairman, (Superintending Engineer)
Consumer Grievance Redressal Forum,
Tiruppur EDC, TANGEDCO (FORMERLY TNEB),
19-A, Jyothi Nagar, Perumal Nallur Road,
Tiruppur-641 603. Phone- 0421 – 2470153
E mail - [protected]@tnebnet.org

ref :
Payment receipt:[protected] dt: 19.05.2017
service no :[protected]
Complaint Id
Complaint Date
Nature of request
Complaint/Service Request Status
[protected]
19/05/2017 12:05:00
Supply failed-Individual
To be processed

Dear sir
with ref to the above service no, we paid only payment and approached the concern EB office - 15 velampalayam by person and conveyed the payment details( receipt enclosed in attachment). He is not ready to resolve the issue by demanding something unlawful way. I would like to escalate issue under basic needs and consumer acts,
Pls do the necessary action to resolve the issue asap
Thanking you
reagrds
Tamilarasan.G.
[protected]
Inline image 1

I am residing in b-1 subbam apartments no.5 iii main road, united india colony kodambakkam along with my aged mother who is 85 years old.

I have been paying my eb bills on time without delay until this month.

My current bill was due on 16th may and i by oversight i did not make the payment for that and my wife called me up to inform that my eb service has been disconnected without any intimation. I have a security deposit amount of rs. 11400 available in my account and i see that this high handedness of eb authorities is totally not justified during this peak summer time and for a delay of 1 day they have disconnected my facility and after making online payment and arguing with the eb office in kodambakkam i got my connection restored @ 8.00 pm.

If there was a medical emergency for my aged mother who is responsible...??

Why is the need for a deposit for nearly rs. 12000 when my bill due is less than half the amount and they come and disconnect the power..

I would like to have a complete refund of my deposit under these circumstance.

V. R. Suresh
B-1 subbam apartments,
No.5 iii main road, united india colony
Kodambakkam
Chennai