Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear Team,

Compliant in Coimbatore, Koundampalayam local power failure office.

Whenever we try reaching local power failure office, they are not picking the call and hence we try reaching TNEB customer care and they answer during day time and not at night or early morning. This doesn't help during emergency..

Today morning from 4 AM am trying to reach local power failure office number for Kaundampalayam but no response & hence I reached TNEB number, but it keeps giving same recording message as "please wait on the line" and it automatically gets disconnected. The amount is also taken when we dial from mobile phone. It's frustrating to see worst service offered in city like Coimbatore and state like Tamil Nadu ..
What is the use of spending TAX ? When there is nobody helping the public ? I hope the issue will be resolved, if not I will take this issue with highest escalation point immediately..

Dear sir, my SC No:[protected] last DT for payment 06-03-17 but on 08-03-17all the family members are went for function on the same time, EB line man has taken the fuse carrier without our knowledge not he made a phone call within this year our EB connection made permanent by him. Not even he tried to call or intimate us.when we reach home came to this... We tried to call him he not even respond since called in another mobile no. He picked the call after knowing me...he tried to avoid my call and finally he says he is busy and talk later he disconnected the call and after ten mins i tried to call he is not pick the call...no one cares we had two small children, with old age grand ma all are in whole night in dark room...no humanity...no response...on day second ( 6 march is last day bill payment..8 march) purposefully un plucked fuse carriers...being a middle class people, who can help us or who can give voice for us ..only..good heart people amf kind of good people.. Can Understand our pains and sorrows...all Is this happened Only for the extra money from us..hard earned money never goes to gutter...still i believe god in the form of good people who takes
The necessary action for the ...jai hind...

I am the user of CM beneficial and alternate power source in order to augment the power suppply a little but I could not get the benefit out of this due to following..
1. The meter reading taken are not considered to deduct the power produced by solar units, simply taking the power comsumed for calculation
2.first 100 units deduction benifits is not aplicable to this solar power systems
3.Meter charges are more (50/-)than the convetional type 30/-and fixing of static bidirctional meter cost 7000/-
4.for Ex. solar 1KW unit can generate avreage of 2.5 to 3units/ on sunny days(leaving cloudy day )will be approx. 180units for 2 months . your deduction o[censored]nits will be only 80 units(considering the first free100), You feel it is worth to install solar power and it cannot be recover the cost even after 20yrs if it sucessfully works.
5. Recent Varda cyclone toppled one of the units (2instlled GF+1)and damaged solar panel.
6. client N0.[protected]. 7. sympathaticaly cositer above rquest

Consumer Name : Vijayarani.M
Consumer No. :[protected]
Consumer No. :[protected]
Consumer No. :[protected]

We are not able to view the above account summary in the web page. So online payments can't be done. Request you to kindly look into this issue and solve the same at the earliest to make the payment on time.

For the past 2 days there is power-cut at random every hour in nagercoil near derik junction. The power cut is at random and resumes after 5 or 10 minutes. But there is more than one such power interruption in every hour. This cause problem in work that relies on continuous power-supply for more than an hour or two. I request you to rectify the fault and give continuous power.

Hi,

No street lights in our address thiruvalluvar street rengarajapuram kodambakkam chennai 600024, many aged people are suffering because of dark and we are affraid of robbers and complained several times till no resolution is provided and please take immediate action against our proposal.this problem is there from past 10 days

Regards,
Thiruvalluvar street members

Sir,
My name is S.Jaya kama. I am living valvular street located in kasikanoor, suramangalam.
Yesterday mid night 01.am power disconet all surroundings near house.
We called line to resolve problem . No body answer. No action upto now.
Presently school examination is going on..All surround ING family children suffer to study.
Today Sunday all students to prepare studyand all family members need to relax.
Kindly inform certain circle to solve the problem and provide power connection
Regards,
S.JAYA KUMAR.
PH-[protected].

We need 24 Hrs consumer support at local EB Office and Hot telephone facility to call for emergency
most of the time the EB office phone number is engaged no answering at all

we welcome duty roaster for customer support for all emergency assistance specially rain season short circuit, pole fell down, tree down on road shorting with electrical pole

public shall make a call to eb office if nobody there...

My name is GANESH, residing at NO 15, USHA STREET, SEETHAPATHI NAGAR, VELACHERI, CHENNAI-600042
In my street, all the EB polls are in very bad condition (photo attached), any time they will fall down, also EB power cables are in bad condition, we were already given more complaints to our EB office (Verlacheri), but no action taken till date. Before the occurrence of a major accident, request you to change the EB polls to underground cables, in our SEETHAPATHI NAGAR only USHA Street and another one or two streets EB polls are there, all other streets changed to underground cable.
Please see attached photos.
Request you take immediate action on this.

I am living in Padappai, Sriprumbudur Tk., Kancheepuram Dist. In my house Meter is not working for the past 6 months, I have made several complaints in the local area EB office. My service connection no.[protected]. EB office informed that they do not have 3 phase meter. My house is having 3 phase connection . Please look into the matter and resolve the issue.
Baskaran

Sir,
Our Service No. is[protected]Consumer No.[protected].Few months back we have gotten a New Service for our residential place Sir.Sir, Unfortunately, I have missed the Payment Receipt Sir.We need that Receipt for account purpose Sir.So, Sir, kindly make arrangement to give me a copy of that receipt Sir.Can you send it through EMail Sir?If it so, kindly send it to my EMail ID given below Sir.
EMail ID:[protected]@gmail.com
Yours Sincerely,
D.Daniel Dhayanithi,
Managing Trustee,
Beroyah Trust,
Mayiladuthurai-609001,
Tamil Nadu.

Sir, I am living in ranipet . in my home meter was not working so, I make a complaint in ranipet tneb office. They told no need to pay money for new meter they will come and change new.but 1person came and got1000 rs for new meter but no receipt was given.I asked many times but he is not explained clear. Sir is there to get money for change new one?

This is to bring to your kind notice and information that we the residence of South Lock street, Kottur, Chennai, that there is overhead electrical transmission line which is very much unsafe. We made representation during flood as well as during cyclone also. So we request you to look in to this matter and instruct the technical department to change the overhead transmission in to the underground cable connection. Please do the needful.

Did not got my paid bill, tried online payment of bill - error. My bank account debited.
Consumer no. [protected] name: delli. Chennai. (Mobile: [protected]) bill amt rs.530 date 23.02.2017. Time: 09.38 am

Consumer no. [protected] name: delli. Chennai. (Mobile: [protected]) bill amt rs.140 date 23.02.2017. Time: 11.27 am

My indian bank account with got debited for rs.530 and 140. But didn't get the receipt. I got the msg "service not completed due to wrong operation / insufficient data. Please retry or contact customer support for assistance."

Please reconcile and inform.
Thanks
G. Delli (Mail id - [protected]@gmail.com) [protected]

Good Day Sir,
Please note Agriculture subsidee has been given to MR.Lourdhayan and his family, residing in poonthoopui colony, which comes under Nambai EB, Where the above mentioned person is not a farmer by profession but a fisherman and dosent own a land more than 1 Acer, but he is using electricity 24x7, which he using for free, which inturn is reducing the ground water level in the sorrounding area, So my humble request is to take the appropriate action.
"Thanking You in Antecepetion"

Sir
we are from Thevanur .Arakandanallur (SS) we applied for service in last month, we got a approved from TNEB, area wireman came and ask the money, we dont like to give money so, he prevent and try to make late the service, please take action to get the connection . our house is under construction.

and make inquiry about my compliant then we hope some action against these kind of peoples . and against of corruptio

Thank you

Yours truly
jayalakshmi.s

Service no[protected] manaparai town October month 2016 380unit used December month 390 uni used December month meter repair already I am compliant changed the meter reading taken after the .unit 2451 amount 14657 I am shocked suddenly I am write the compliant to ae in 15/2/2017 but still today not any action .Kkindly reverse the amount .otherwise meet the consumer court .. thanking you ..mobile no [protected] v sornam achi

Sir, I am elumalai my area corporation ground in N block, three lamp post are not working in so many years please take immediate action so many children s, and students are playing in the ground all are waiting for light some criminals are used this advantage pls take care sir this is not my order sir we all the boys requested sir thank u sir by elumalai

Dear Sir

Ex tenant was used the tneb online payment option .Now she vacated and not giving the user is and password.now i am the new tenant how to change the user id and password of online bill payment.If i am clicking the forget password and user name it is going to the old email which was created previously.

My EB connection No[protected]

My mail ID is [protected]@gmail.com

Thanking you

Some power line posts on 2nd Main Road, Sayee nagar, Virugambakkam, Chennai-600092 are in a very bad state and may fall anytime. Please see attached pictures on the condition of the posts. An earlier action may save people from getting electrocuted. The post in the pictures are on 2nd Main Road starting from the one in front of Plot 183.
The traffic on this road is high during peak hours and so the pedestrians who walk below these power-lines are at a greater risk.
An earlier intervention will save people's lives.