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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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M
muthu karthick
from Vadodara, Gujarat
Jan 15, 2017
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Address: Chennai, Tamil Nadu, 600078

Hi,
There is a person(Anandhi) in our area who is running an unauthorised ladies hostel in her home (two hired buildings) without even name board where more than 30 girls are living with all the facilities like TV, air conditioner, washing machine, WIFI in all rooms.But this hostel Owner is cheating goverment by not paying the EB bill with commercial rate and he is paying it with residential rate for more than 5 years. Because of this there would be a huge loss for government. The local Eb faculties will not be able to identityfy it since there is no security or hostel name board and also it is not registered under government act. Also there are power fluctuation problem in our street because of the heavy usage by these hostel girls. Hence please take necessary action on this hostel Owner .

Hostel address as follows.
Owner name - Anandhi
No-684, 50 th street, 9th sector,
K.k.nagar, Chennai- 600078.
Landmark - Behind spring field School.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
No suppy of current from 12 noon of[protected], there was intermittent failure before that. Our Service No[protected]. Adress: C, Rathinam, Plot No 42 SS Nagar, Karumandapam (near IOB nagar), Tiruchirappalli, Tamil Nadu. Request early restoration.
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    V
    Vigneshbsb
    from Coimbatore, Tamil Nadu
    Jan 14, 2017
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    How to check the status of the free EB connection for my farm land

    Address: Coimbatore, Tamil Nadu, 641045

    Please tell me a way that I can find the status of free EB connection. My mother is a widower and owns land of 4.5 acres. She has applied for free agriculture current in 50k scheme before 3 years in 2013 by when we will get free EB connection. Is there any priority for Widowers ? How to check status of the connection.? How do we also check the priority as per the specially allotted scheme for Widowers?

    Email: [protected]@gmail.com...
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    H
    hemalatha_1988
    from Mumbai, Maharashtra
    Jan 13, 2017
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    Address: Tiruvallur, Tamil Nadu, 601201

    Electricity cables hanging in Gummidipoondi bus stand opposite side today my child was fell down .In the cables near so please removed unsafe cables in following the area.
    Today pongal festival day many more people purchasing in main Gummidipoondi bazaar so immediately please take correct action, to be avoid any other accident once more I requested.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Today morning at 6.30 am there was low voltage. I was complaints 2 times there was no action still now please contact us to take action because here no water to use
    Area: ponniammanmedu,
    Pincode: 600110
    Street: thanigai nagar
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      A
      Anbu Daran
      from Chennai, Tamil Nadu
      Jan 13, 2017
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      Address: 605007
      Website: TANGEDCO

      On 9.11.16 we went to relatives function & my home door locked. Reading person came & put approx unit consumed i.e., 130 unit[protected]. Becz of this less unit this month reading crossed above 500 i.e., 510 units[protected].so I raised complain in TANGEDCO portal. Then they inspect my home and revert as reading taken was correct. But my complaint is on that day reading was not taken byvEB person put approx unit. As per rule if a door locked they has to put previous month reading. Pl do the needful my SC [protected]
      Rdgs/anbalagan d [protected]
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Jan 13, 2017
      Updated by Anbu Daran
      If Iam wrong Pl advise me
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        A
        arun1001
        from Mumbai, Maharashtra
        Jan 13, 2017
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        Address: Erode, Tamil Nadu, 638003

        Yes. Near my place have one temple and masjith. Both holy place, people should going to prayer early morning. So i request to tneb officer in erode, karungalpalayam branch. They said we forward your complaint to our head person coimbatore will take with in 24 hours. But i complaint regard this problem more than 6 days before. Still the problem cannot rectify. I need light on at 6.15 pm and off at morning 6.15 am... Please make changes very quickly.

        Thank you
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Jan 13, 2017
        Updated by arun1001
        Please change street light on/off time for people needed time.
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          R
          Rengasathish
          from Chennai, Tamil Nadu
          Jan 11, 2017
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          Address: Chennai, Tamil Nadu, 600063

          Sir

          I am residing in Perungalathur, Chennai ( Next to tambaram) with in chennai CMDA Limits, In our Area ( New Perungalathur) especially in my locality in Krishna Road End and Further Low Voltage is prevailing for the past several months.ie we get some where around 180-195 Volts presently, Last Month it was some what better we were getting around 220/225V.

          With Poor Voltage conditions our Electrical Equipment's such as
          Bore well/Well Water Pumps,
          Microwave Owens
          Geysers,
          Mixers
          Grinders
          Washing Machines
          Fans and Light fixtures

          are extremely undergoing operational stress and fails frequently.

          we have made several complaints on this to local TNEB authorities including local AEs, no action was taken on the LOW VOLTAGE ISSUE TILL DATE.

          Trust with this mail the concerned authorities will take appropriate action and improve poor voltage conditions .

          Sathish Kumar S
          Chennai, on On Behalf Local Residents in Krishna Road and Muthuvelar Street in New Perungalathur.
          Cell No. : +[protected]
          +2 photos
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          I am in Manjambakkam, Madhavaram. Add-4/20A, Pillaiyar Koil Street, Manjambakkam, Chennai-60. In our EB line, only 70 Volt is coming since 4.1.2017. Due to low voltage, the line and motors got damaged. We have complained to EB-Madhavaram, but AE-Madhavaram is not attending to the fault. How to solve the problem. My Contact Number is [protected].
          Dear sir.,

          KIndly replace my old meter into digital meter. My account no[protected] in name s.sharmila.

          regards.
          baalamurugan
          [protected]
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            L
            Jan 10, 2017
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            Address: 600016

            Hi,
            Ref. with my Conn no: 241/031/431, i received the current consumption charges mail on Jan 3, 2017. When I login into my account the last date of payment was[protected]. If i am going to pay the arrears charges Rs. 60 will be adding automatically. I went to our EB office (Alandur), they said we cannot do anything and you have to pay with arrears. I checked with customer care support, they checked and explained about the scenario Our EB person updated on Jan 3, 2017 only. So you got the notification mail on same day. Same previous payment also i did with arrears only for the same reason. This is second time, how I can pay. I did not make anything wrong. I am properly paying bill on time. Kindly resolve this issue and let me update the exact bill without arrears.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            O[protected]...Dear Sir Plz Come And CHECK The Above Eb Meter...Bcoz In This Eb Meter It Should Be Using Highly_Current..Bt The Amount Is Paying Very Low Only..So Plz Kindly Come And CHECK The Eb Meter..
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              G
              ganesan elumalai
              from Chennai, Tamil Nadu
              Jan 7, 2017
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              Address: Nagapattinam, Tamil Nadu, 609404

              Dear dir my fried told to me.my(he) eb bill due date was expired i(he) hove no money i(he) have only bank account the banker not give money atm not working so.pl you paid via bank account then i(he) give money . so i am helping purpose i send money via city union bank account
              the amount was two times debited in my account amount rs 4269/-.eb service no.[protected]. please repay
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                D
                devarajsachin
                from Kanniyakumari, Tamil Nadu
                Jan 5, 2017
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                Address: Coimbatore, Tamil Nadu, 641038
                Website: [email protected]

                This house was vacant from 15th april 2016 to 20 th july 2016. I am staying here from 20th july 2016. So there was no usage for 3 months. From 20th july meter reading was there and I also paid.

                But you have charged too much by some some average usage without any scientific calculations.

                Hence it should be reversed immediatly.

                Devaraj
                Mobile [protected]
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Dear Sir/ Madam,

                The house is locked from Sept 2016 till date however the latest EB bill shows bill amount of Rs 2044. I took a screenshot of the meter reading which shows meter reading of only 4 units.

                I have visited the local TNEB office almost 50 times but no response has been provided yet.

                Please help.

                My mobile no :[protected]
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                  M
                  Marsracings
                  from Chennai, Tamil Nadu
                  Jan 4, 2017
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                  Address: 600014

                  This is in regards with the unavailability/interrupted three phase power supply for past 6 months. We have given multiple complaints over phone from 30-Dec-2016 to both AD and foreman and have also approached Foreman on 02-Jan-2017 at his office (Royapettah). Upon which he sent a line man to address the issue on (03-Jan-2017). Line man said that he would just have to switch the cables, and told us that since he was new to this area he is not familiar with the routing and that he has to ask the foreman on what wire needs to go where. He said Foreman has gone for lunch he will come back and sort it once he is back. till date no one has turned up to rectify the issue, I've called foreman in the morning he said he would be there in half an hour but so sign of him till now so I called him again he is repeating the same saying he will be there in half an hour. Yet no resolution has been sought till date. I strongly recommend you to please look into it as I don't have any other options but to compliant. We have been sitting without business for 7 days just waiting for the power supply to get sorted.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  Sir,
                  two days we not have power supply, it"s so diffcult for us. my service no[protected] my childrens are not able to study .so, please kindly require in my house.
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                    Address: 600097
                    Website: Tangedco

                    It's very simple.

                    Enter the following url in your web browser.

                    https://www.tnebnet.org/awp/login

                    Then click on "newuser?" (Just below the login button).

                    Then it will ask for "new application no / service no:". Select "existing service connection".

                    Then select your region (For me it is "09-chennai south). Then select lt/ht. For domestic users, it will be lt by default.br...
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                    A
                    Augustinesg
                    from Chennai, Tamil Nadu
                    Dec 30, 2016
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                    Address: 630551

                    Dear sir
                    iam living in a village called KATTATHI is situated in sivagangai dist.
                    we have (all villagers) separately cultivate paddy in particular place.
                    but this high tension wire falls on agricultural land here after our field will not produce no harvest.
                    so
                    kindly i request you to take the necessary step to shift that high tension wire that falls on agricultural land to beyond the paddy fields.
                    Thank you
                    Augustine
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      M
                      Muthu Kumar V
                      Dec 30, 2016
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                      Address: Chennai, Tamil Nadu, 600062

                      Hi Sir,

                      There is one current post which is located right in front of house. this post very much damaged due to recent cyclones. even though we've raised a complaint before cyclone to replace the post but it was not done. it may fall anytime and there are children around the nearby house.

                      Now when asked EB person replace it, he's demanding Rs. 15, 000 to do this since it is a government/Public property why should we pay for this?

                      Requesting to take necessary actions on this matter ASAP. I've attached post photos in this mail.

                      Address: No.22/37, Vanakullam Street, Kovilpathagai,
                      Avadi, Chennai-600062.

                      Thanks,
                      Muthu
                      +2 photos
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      Respect sir my name is kothandaraj. V I am living in 23rd st krishinvenni ammal nagar perumbakkam last 18 days I'm losing power this side Eb officers not responsible for my complaint please take immediately action in think all most recover city but this is not recover so please take action thank
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                        A
                        Arul Alagesan
                        Dec 28, 2016
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                        Website: www.tnebnet.org/awp/login

                        I Need your support to Link my Electricity Consumer Number in Live Status.

                        Consumer Name: ARUL

                        Location: Veeramudaiyanatham.

                        I am getting Error Message as Invalid Consumer number ...

                        If my account is linked to Online payment it would be better.

                        refer the attached Screenshots ... I have online account for Electricity bill payment in Town ..Where as i could not able to add another Account
                        Which shows Error...
                        Refer attached..
                        +1 photos
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        Hi I couldn't add consumer number [protected] to my online account. Name k.r.s.Rajkumar.esp to pay Eb bill online.
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                          Kiranmayi Gopaluni
                          from Chennai, Tamil Nadu
                          Dec 28, 2016
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                          Address: Chennai, Tamil Nadu, 600125
                          Website: www.tnebnet.org/awp/home

                          Dear sir
                          I am living in mugalivakkam, chennai-125. Near to the ellaiamman temple there is a road going inwards.in the beginning of this road, the live wires are hanging too low to the ground that they can cause any shock accident to any one. Hence i am requesting you to immediately raise the height of these live wires to prevent any accident.
                          +1 photos
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            J
                            joesini
                            Dec 28, 2016
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                            Address: Chennai, Tamil Nadu, 600055

                            Sir, We the people residing at 6th street, defence enclave, Avadi IAF, Muthapudupet. After the Wardha cyclone, the electric post of our street has been damaged and the service cable is dangerously hanging very low. On several verbal complaints to the AE of AE/ MTM area no action has yet been done. There are a total of nine connections going from this particular post. We the residents have warned the Engineer about the condition of the Post, but to no avail. Please look into the matter urgently sir.
                            +2 photos
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              R
                              rithikmani
                              from Bengaluru, Karnataka
                              Dec 28, 2016
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                              Address: Coimbatore, Tamil Nadu, 642004

                              Dear sir,

                              SERVICE.NO: [protected], I had submitted tariff change application and Charges have been paid on 20/09/2016. after that EB reading taken on 26/09/2016 during time ( August 216 to September 2016 ) my tariff was not changed, while iam on to check with the EB OFFICE ON 7/10/2016 they were saying that my tarrif was changed, but it will activated by next during month ( October 2016 -November 2016 ).

                              the reading of October 2016 - November 2016 month 220 units,
                              but the bill amount was RS 831/.in that RS 540 was fixed charge,
                              whether it was correct/or any mispractic,
                              kindly requseted to you, pls solve this issue,

                              Awaiting for your feed back,

                              Regards,
                              N.MANIKANDAN
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Jan 09, 2017
                              Updated by rithikmani
                              Dear Sir,

                              Regarding the above mail sent by us we have not yet received any reply from you.
                              kindly requested to you pls shootout this issue immediately,
                              because next billing date coming soon.( december-january ).

                              Regards,
                              N.MANIKANDAN.
                              Jan 09, 2017
                              Updated by rithikmani
                              kindly update our compliant status
                              Jan 17, 2017
                              Updated by rithikmani
                              awaiting for your positive feedback
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                                A
                                Ar02052016
                                from Chennai, Tamil Nadu
                                Dec 23, 2016
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                                Address: Tiruvallur, Tamil Nadu

                                Hi
                                I'm an Indian citizen who used to live in Tamilnadu, Thiruvallur district.
                                Due to previous cyclone and rain effects we were undergone a severe damage.We lost electricity and power supply in all rural areas.But EB employees are not responding and fixing it at appropriate time periods.If the work needs to be get done on time, then every individual home /land occupant need to pay EB employees a certain amount what they demand. We are just a normal lower middle class peoples, we cant afford all these additional payments.Since its their duty to service peoples, they have do it., ..
                                Kindly take immediate action to stop this activities in society.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Dec 23, 2016
                                Updated by Ar02052016
                                Hi
                                I'm an Indian citizen who used to live in Tamilnadu, Thiruvallur district (Periapalayam, Uthukottai, Thandalam around areas)
                                Due to previous cyclone and rain effects we were undergone a severe damage.We lost electricity and power supply in all rural areas.But EB employees are not responding and fixing it at appropriate time periods.If the work needs to be get done on time, then every individual home /land occupant need to pay EB employees a certain amount what they demand. We are just a normal lower middle class peoples, we cant afford all these additional payments.Since its their duty to service peoples, they have do it., ..
                                Kindly take immediate action to stop this activities in society.
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                                  B
                                  BalasundaramMCA
                                  from Coimbatore, Tamil Nadu
                                  Dec 22, 2016
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                                  Wrong SMS Alerts

                                  Sir I am from Coimbatore. Frequently I am receiving SMS Alerts from TNEB with the Service number and bill amount.

                                  But I didn't own any property.

                                  Please make necessary actions and let the SMS alert send to the corresponding property owners.

                                  Below are the service number list that I have received in SMS alerts.
                                  SC.No.[protected], SC.No.[protected], SC.No.[protected], SC.No.[protected], SC.No.[protected],...
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                                  abinanthan
                                  from Kolkata, West Bengal
                                  Dec 21, 2016
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                                  Address: Kanchipuram, Tamil Nadu, 631501

                                  Consumer name is G. Vijayakumar, temple city, phase 1, plot no.: 2,
                                  Application given before ten days . So I want the proper explanation from your side why this much delay is going on for even temporary connection. When will I get the connection and i am 65 years old senior citizen so I couldn't come for many times to insist of giving the connection its affecting my health.so do the needful as soon as possible.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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