Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

SIR
From
C.Durai
Vaishnavi thermotech, plot no: 22&23, Rajeshwari layout, sipcot -1, Hosur.

We have tried to pay our EB Bills ( services no :[protected] through online payment on[protected] but could not possible because unavailability of transaction provision between STATE BANK OF MYSORE and TNEB WEBSITE.So kindly do the needful to have online transaction between SBM AND TNEB to complie the government rrecent introducion of digitian trasctions in future.

We are looking forwards your valuable action to rectifiy the this issue.

Regards
C.Durai
Vaisnavi thermo tech
Hosur

We are in Mannivakkam...In Mannivakkam They giving electricity for certain people...The people diverting the employees to their area...it is avworst action ..Please make note of it that all should able to get current...please its urgent...Manneeshvarar Nagar is not in sight of any employees..always rejecting the area..please urgent..we are sufferring for7days without current..Thank you

Hello Sir,
After the cyclone the only affected street In put area Is our street.
All the houses have power except 3 houses In our street.
Please have this looked up at the earliest.

Locality - No 47 Avvai Thirunagar 4th St chinmaya Nagar
Chennai 600111

Please give priority Sir as all the other houses have got power In the same street and please get this resolved at the earliest.

Hi Sir,

After this vardha cyclone, from Monday to Saturday we (Salamangalam, near Padappai, Kanchipuram) didn't hear any update on the power supply... Still here no one is taking care of fell down trees and eb post ... We don't know when we will get power supply .. Please consider this as a request and work on this issue quickly and provide solution soon..

Dear sir,
I am staying in no5, door no 17, 5th street new colony, adampakkam, chennai-. There is no electricity power supply since 12.12.2016 after vardah cyclone.. The nearby streets got power connection except vv colony street. Its very difficult to go office since my presence at office is most essential. Kindly do the needful to restore back the supply at the earliest please...

My family residing in Anbunagar 2nd Street, Santhosapuram near medavakkam. There is no power since cyclone. Power poles & wires all over our compound. No EB personnel have visited the site yet. No hope of restoration soon. We are struggling with kids even for basic amenities. Already lodged complaint over phone thrice via helpline numbers. No response or action taken so far. Are we not paying the taxes? Very bad management.

At Chromepet, Nehru nagar in Ramachandra road where I live there has been no power since 5 days. Very slow action. There are small babies and kids and we are struggling with basic necessities. Most of the fallen tree removal work was done by residents. Does tneb want to assume that pole, transformer and wiring work will also be done by residents. Areas with ViPS always get priorities. Please restore power soon and on priority.

Since the last one year, i have been trying to pay advance and bill amount payable to tneb through my uco bank rupay debit card. There has been no provision in tneb online payment site.

Today also tried to pay tneb bill amount through online by rupay card. There is no provision for rupay card for payment.

Kindly update rupay card system pl.

Ramesh
Erode

I stay in cbi officers colony medavakkam there is no power in our area since from 5days, i have a small kid its been difficult to manage her. The outage is due to cyclone fall of trees, but till now no single tree was removed neither polls and line are repaired. I am not able to understand when they are going to restore power. Now one are taking care since its not popular or not in city region this is not right way to handle situation when affected by cyclone. Please help us..

My factory veetoms industries, 47-b, 6th street, sidco ind. estate (n. p), ambattur, chennai 600098.

Has no power since the cyclone storm vardha.
All uprooted trees in our street were removed at our cost and there is no problem for giving power. a. e of pattravakkam is not responding to complaints, and is giving lame excuse. kindly do the needful. my company is the only company in 6th street without power.

Power has not been restored on 7th avenue, ashok nagar chennai (Near sangamam hotel). Its been more than 72 hours that we are without electricity.

Power has been restored in all nearby areas, except this stretch. There are no uprooted trees obstructing power supply and our power cable has been laid underground.

Multiple calls to ae, ee and supdt engineer have gone unanswered. Sms have also not been replied to.

Sir,
Ervice number :[protected]
R. Thanupillai. Kurinchi nager, putheri.

I am staying alone in this house for rent. Last three months most of the time i used to stay in my friends room only. Even if i am staying in my home i used to stay in night time only. Every friday evening i move to my native in tirunelveli dt. I consumed very less units of current only.

But this month billing they added rs 300 extra as average shortfall. But i am sure that i have consumed very less units only. I have paid rs.711/- it is very high amount for me.

So please consider my humble request and please refund my excess money paid. How can they decide the meter is defective. I was not there so the reading will be very less only.
Please do the needful.

Dear sir,
I am staying in no. 73/31, 6th street kamaraj nagar, avadi, chennai-71. There is no electricity power supply since 12.12.2016 after vardah cyclone. I am working as a senior audit officer, at ag's office, and having small children. The nearby streets got power connection except 6th street. Its very difficult to go office since my presence at office is most essential. Kindly do the needful to restore back the supply at the earliest please.

I am raja from tuticorin urban east area. My house is having low voltave problem from 9.12.16, i made acomplaint regarding tbe issue but on 12thh dec a wireman came and without looking the problem simply told inside the house there is a problem. But later it was found by the electrician that nuetral wire from post is having problem. I mafe a second time complaint on 14th dec moring 10 o clock but still now problem not rectified. Pls make arrangment to rectify it quickly. Cuztomer no is EG 276. 2ND VAIKUNDAR LANE TUTICORIN.

Respected Sir/Madam,

My Connection#[protected]

I'm residing at 5/671, 135th Muthamizh Nagar, Kodungaiyur, Chennai. From May 2016 onward our meter reading is show excess reading like 686 units, 590 units, 890 units it is keep on increasing, we complaint the same in EB Office but no one listening to us and saying that Rs. 1000.00 very common.

We have only 3 tubelights, 2 Fans, 1 Tv and 1 Mixer Grinder.

Tamil Nadu government announced first 100 units were free if that is the case we should receive less but every month it is increasing. Please check and take necessary actions.

Expecting your immediate assistance at the earliest

Thanks & Regards,
K. Sathish Babu

Respected Sir / Madam,

we are living from Mosque street (back), Kovilpadagai, Avadi, Chennai - 62. There is a very damaged lamp post in our street, There are more than 100 people in the street including the children, we request to you that kindly change lamp post tree branches to save living people of this area.

Thanking you,
PATHIRAKALIAPPAN . T

Dear madam / sir,

I am mahesh from ponneri south zone aladu
My service no : 087:003:1432
Previous reading 2300 to 2610 =310 unit
We already paid rs.560/-

Kindly advise as per govt announced 100 unit free scheme
But 100 units not reduce in my service. Hence i request you to kindly
Waiver 100 unit amount in my coming bill
Please do the needful

Dear SIr/Madam,

This is kannan and my EB consumer no is [protected]. As per the report they took the reading on Nov 10 2016 and due date was made it on Nov 30. till yesterday i checked the bill amount was zero in online portal and i didn't get any prior notification from TNEB till yesterday. But Today only i got mail from them stating the bill amount. but the due date was already over and they put CC ARREAR RCFEES charges...

1) till 01/08/16, every thing is good and normal, I am paying EB bills using https://www.tnebnet.org/awp/. On average bill amount is Rs 100.
2) On 02/08/16, I have received bill by email normally, but i found something suspicious, All components including CC Charge is 'zero' but total amount is 114. I logged in to https://www.tnebnet.org/awp/ and found "DOOR LOCK" in Status. Its a small apartment and all electricity meters are in same place which is always accessible. Then i checked the meter and I found it dead(No display).
3) I have paid the bill on 03/08/16 and later registered a complaint using https://www.tnebnet.org/awp/ on 05/08/2016.
4) On 04/10/16, I have received bill by email again. This time bill details are showing status as "NORMAL", used units as 570 and Total Bill Amount as 856. I have verified the meter again it is in same state (No Display)
5) I have checked the complaint status using https://www.tnebnet.org/awp/. It is showing "Reply Given by AEE" as status, but i couldn't find any reply message.
6) I have paid bill to avoid disconnection and then visited EB office. They are refusing to take complaints. They are saying Owners only should come, Online complaints won't reach here, this is only way this branch operates, etc.
7) Again i received bill today 01/11/16 again. Now bill is showing, status is "NORMAL", Used Units are 470, Total Bill Amount is Rs 1040.

Q1) In case of dead meter why status and readings are random?
Q2) For the same case why first time status is 'DOOR LOCK', And from next time 'NORMAL' and random reading?
Q3) From where this random reading coming?
Q4) To inform about meter failures, should owner only visit EB office?
Q5) Will i get credit/refund from EB due to invalid random readings?
Q6) What happened to complaint I registered through https://www.tnebnet.org/awp/, Where and what is the "Reply Given by AEE"?

Yesterday i pay through online for EB bill at 8.15 pm payment done successfully but i didn't receive any mail and sms for payment confirmation after login my account .
i didn't see any receipt for payment.pls kindly solve this problem .
I have called toll free no for tneb but there is no response.

I want payment receipt through mail and SMS activation.
[protected]
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