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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Address: 600097
Website: Tangedco

It's very simple.

Enter the following url in your web browser.

https://www.tnebnet.org/awp/login

Then click on "newuser?" (Just below the login button).

Then it will ask for "new application no / service no:". Select "existing service connection".

Then select your region (For me it is "09-chennai south). Then select lt/ht. For domestic users, it will be lt by default.br...
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Augustinesg
from Chennai, Tamil Nadu
Dec 30, 2016
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Address: 630551

Dear sir
iam living in a village called KATTATHI is situated in sivagangai dist.
we have (all villagers) separately cultivate paddy in particular place.
but this high tension wire falls on agricultural land here after our field will not produce no harvest.
so
kindly i request you to take the necessary step to shift that high tension wire that falls on agricultural land to beyond the paddy fields.
Thank you
Augustine
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    Muthu Kumar V
    Dec 30, 2016
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    Address: Chennai, Tamil Nadu, 600062

    Hi Sir,

    There is one current post which is located right in front of house. this post very much damaged due to recent cyclones. even though we've raised a complaint before cyclone to replace the post but it was not done. it may fall anytime and there are children around the nearby house.

    Now when asked EB person replace it, he's demanding Rs. 15, 000 to do this since it is a government/Public property why should we pay for this?

    Requesting to take necessary actions on this matter ASAP. I've attached post photos in this mail.

    Address: No.22/37, Vanakullam Street, Kovilpathagai,
    Avadi, Chennai-600062.

    Thanks,
    Muthu
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Respect sir my name is kothandaraj. V I am living in 23rd st krishinvenni ammal nagar perumbakkam last 18 days I'm losing power this side Eb officers not responsible for my complaint please take immediately action in think all most recover city but this is not recover so please take action thank
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      A
      Arul Alagesan
      Dec 28, 2016
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      Website: www.tnebnet.org/awp/login

      I Need your support to Link my Electricity Consumer Number in Live Status.

      Consumer Name: ARUL

      Location: Veeramudaiyanatham.

      I am getting Error Message as Invalid Consumer number ...

      If my account is linked to Online payment it would be better.

      refer the attached Screenshots ... I have online account for Electricity bill payment in Town ..Where as i could not able to add another Account
      Which shows Error...
      Refer attached..
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Hi I couldn't add consumer number [protected] to my online account. Name k.r.s.Rajkumar.esp to pay Eb bill online.
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        Kiranmayi Gopaluni
        from Chennai, Tamil Nadu
        Dec 28, 2016
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        Address: Chennai, Tamil Nadu, 600125
        Website: www.tnebnet.org/awp/home

        Dear sir
        I am living in mugalivakkam, chennai-125. Near to the ellaiamman temple there is a road going inwards.in the beginning of this road, the live wires are hanging too low to the ground that they can cause any shock accident to any one. Hence i am requesting you to immediately raise the height of these live wires to prevent any accident.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          joesini
          Dec 28, 2016
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          Address: Chennai, Tamil Nadu, 600055

          Sir, We the people residing at 6th street, defence enclave, Avadi IAF, Muthapudupet. After the Wardha cyclone, the electric post of our street has been damaged and the service cable is dangerously hanging very low. On several verbal complaints to the AE of AE/ MTM area no action has yet been done. There are a total of nine connections going from this particular post. We the residents have warned the Engineer about the condition of the Post, but to no avail. Please look into the matter urgently sir.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            rithikmani
            from Bengaluru, Karnataka
            Dec 28, 2016
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            Address: Coimbatore, Tamil Nadu, 642004

            Dear sir,

            SERVICE.NO: [protected], I had submitted tariff change application and Charges have been paid on 20/09/2016. after that EB reading taken on 26/09/2016 during time ( August 216 to September 2016 ) my tariff was not changed, while iam on to check with the EB OFFICE ON 7/10/2016 they were saying that my tarrif was changed, but it will activated by next during month ( October 2016 -November 2016 ).

            the reading of October 2016 - November 2016 month 220 units,
            but the bill amount was RS 831/.in that RS 540 was fixed charge,
            whether it was correct/or any mispractic,
            kindly requseted to you, pls solve this issue,

            Awaiting for your feed back,

            Regards,
            N.MANIKANDAN
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            Jan 09, 2017
            Updated by rithikmani
            Dear Sir,

            Regarding the above mail sent by us we have not yet received any reply from you.
            kindly requested to you pls shootout this issue immediately,
            because next billing date coming soon.( december-january ).

            Regards,
            N.MANIKANDAN.
            Jan 09, 2017
            Updated by rithikmani
            kindly update our compliant status
            Jan 17, 2017
            Updated by rithikmani
            awaiting for your positive feedback
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              A
              Ar02052016
              from Chennai, Tamil Nadu
              Dec 23, 2016
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              Address: Tiruvallur, Tamil Nadu

              Hi
              I'm an Indian citizen who used to live in Tamilnadu, Thiruvallur district.
              Due to previous cyclone and rain effects we were undergone a severe damage.We lost electricity and power supply in all rural areas.But EB employees are not responding and fixing it at appropriate time periods.If the work needs to be get done on time, then every individual home /land occupant need to pay EB employees a certain amount what they demand. We are just a normal lower middle class peoples, we cant afford all these additional payments.Since its their duty to service peoples, they have do it., ..
              Kindly take immediate action to stop this activities in society.
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Dec 23, 2016
              Updated by Ar02052016
              Hi
              I'm an Indian citizen who used to live in Tamilnadu, Thiruvallur district (Periapalayam, Uthukottai, Thandalam around areas)
              Due to previous cyclone and rain effects we were undergone a severe damage.We lost electricity and power supply in all rural areas.But EB employees are not responding and fixing it at appropriate time periods.If the work needs to be get done on time, then every individual home /land occupant need to pay EB employees a certain amount what they demand. We are just a normal lower middle class peoples, we cant afford all these additional payments.Since its their duty to service peoples, they have do it., ..
              Kindly take immediate action to stop this activities in society.
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                BalasundaramMCA
                from Coimbatore, Tamil Nadu
                Dec 22, 2016
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                Wrong SMS Alerts

                Sir I am from Coimbatore. Frequently I am receiving SMS Alerts from TNEB with the Service number and bill amount.

                But I didn't own any property.

                Please make necessary actions and let the SMS alert send to the corresponding property owners.

                Below are the service number list that I have received in SMS alerts.
                SC.No.[protected], SC.No.[protected], SC.No.[protected], SC.No.[protected], SC.No.[protected],...
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                abinanthan
                from Kolkata, West Bengal
                Dec 21, 2016
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                Address: Kanchipuram, Tamil Nadu, 631501

                Consumer name is G. Vijayakumar, temple city, phase 1, plot no.: 2,
                Application given before ten days . So I want the proper explanation from your side why this much delay is going on for even temporary connection. When will I get the connection and i am 65 years old senior citizen so I couldn't come for many times to insist of giving the connection its affecting my health.so do the needful as soon as possible.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  08065016530
                  from Vadodara, Gujarat
                  Dec 23, 2016
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                  SIR
                  From
                  C.Durai
                  Vaishnavi thermotech, plot no: 22&23, Rajeshwari layout, sipcot -1, Hosur.

                  We have tried to pay our EB Bills ( services no :[protected] through online payment on[protected] but could not possible because unavailability of transaction provision between STATE BANK OF MYSORE and TNEB WEBSITE.So kindly do the needful to have online transaction between SBM AND TNEB to complie the government rrecent introducion of digitian trasctions in future.

                  We are looking forwards your valuable action to rectifiy the this issue.

                  Regards
                  C.Durai
                  Vaisnavi thermo tech
                  Hosur
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  Hi team, I have paid my EB bill on 19/12/2016. EB # [protected] this is my last date to pay bill.My payment successful done my Hdfc account. But in TN website it showing I am not paid, so can you please look into this issue and explain me. Please contact me if you have any issue.
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                    L
                    Lovely Hari
                    Dec 18, 2016
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                    Address: 600048
                    Website: www.tangendo.com

                    We are in Mannivakkam...In Mannivakkam They giving electricity for certain people...The people diverting the employees to their area...it is avworst action ..Please make note of it that all should able to get current...please its urgent...Manneeshvarar Nagar is not in sight of any employees..always rejecting the area..please urgent..we are sufferring for7days without current..Thank you
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Hi,
                    i am lavanya in my area past four days not yet power came the EB post are breaked down no one take action on that already four days gone still no improvment taking steps my house located in ambathur, menambedu, mariamman koil street, nr iyyapan koil kindly take action as soon as possible
                    There is no power from past 5 days in Veppampattu Thiru nagar, due to transformer issue to replace new transformer EB Guys are asking bribe and They require bribe only in 100"s rupees notes.Still, date no work have been done from 12dec.
                    Sir, I am staying in Perungulathur Valmiki Street. The service wires (insulated) wires are hanging. This causes difficulty. I am having two service connections. My address Lakshmi Dhaya 12 Valmiki Street Srinivasa Nagar Perungulathur.
                    Nambirajan R
                    22742526, [protected]&[protected]
                    This my [protected] at Coimbatore i pay my due billed amount 65 rupees at axis bank gateway but they r debited 65 rupees at my account TNEB amount not paid please resolve my problem
                    Pls add the rupay card payment options in tneb online payment site as soon as possible
                    Due to Cyclone we have got power cut since[protected] till[protected], when i checked with these people, i got response from Customer care like, we will not come under your Area, when i tried to our AE no response.
                    Please consider all the ppl as like as you.
                    We are complaining for power cut. From last Monday onwards no power in this area till now ( 17.12.2016 - 19.12.2016). Having infant's also. We are in out of city ( Putlur) only, so for that your not giving response properly. Please think it, we are also human being.Kindly request sir, please check it quickly over here.. It's our humble request..
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                      phanton07
                      from Bengaluru, Karnataka
                      Dec 18, 2016
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                      Address: Chennai, Tamil Nadu, 600111

                      Hello Sir,
                      After the cyclone the only affected street In put area Is our street.
                      All the houses have power except 3 houses In our street.
                      Please have this looked up at the earliest.

                      Locality - No 47 Avvai Thirunagar 4th St chinmaya Nagar
                      Chennai 600111

                      Please give priority Sir as all the other houses have got power In the same street and please get this resolved at the earliest.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      I'm staying in Thoraipakkam area particularly Senthil Nagar. There is no physical damage here still we don't have power supply from morning. But yesterday night fully we got the power supply. Please take some immediate action for this power loss.
                      Hi Sir,
                      Two unused electrical poles are in falling condition in our area. This pole may fall any time in road or nearby electrical lines. Please remove those unused poles as soon as possible.

                      Address:

                      Kalaivanar Street,
                      Anchaneyar Nagar,
                      Jalladianpet- 600100
                      No 1 b ganapathi nagar tirunanravur chennai 602024 opp to ragavendra nagar pls as soon as solve the problem wire cut trees fall down risk here. This is tiruvallur district. Contact no [protected], [protected], [protected], [protected]
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                        M
                        Maya Padma
                        from Kollam, Kerala
                        Dec 17, 2016
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                        Address: 601301

                        Hi Sir,

                        After this vardha cyclone, from Monday to Saturday we (Salamangalam, near Padappai, Kanchipuram) didn't hear any update on the power supply... Still here no one is taking care of fell down trees and eb post ... We don't know when we will get power supply .. Please consider this as a request and work on this issue quickly and provide solution soon..
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        When i log in, it is not showing my bill status, it saying that no records founds, how to pay this month bill, resolve it by tommorrow please

                        consumer no:[protected]
                        my mail:[protected]@gmail.com
                        12.12.2016 cyclone our house (no, 7173) electric wire cut and the wire hanging on. The day before power came to my area and this problem was continued. Its a safety issue (Shocking hazard). Kindly connect the disconnected line.

                        Address : No.7173 baba koil,
                        Ayapakkam,
                        Chennai-600077.
                        Cont no: [protected]
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                          Rgopi Isha
                          from Chennai, Tamil Nadu
                          Dec 17, 2016
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                          Address: 600088

                          Dear sir,
                          I am staying in no5, door no 17, 5th street new colony, adampakkam, chennai-. There is no electricity power supply since 12.12.2016 after vardah cyclone.. The nearby streets got power connection except vv colony street. Its very difficult to go office since my presence at office is most essential. Kindly do the needful to restore back the supply at the earliest please...
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            Senthilkumar. C
                            from Mavelikara, Kerala
                            Dec 16, 2016
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                            Address: Chennai, Tamil Nadu, 600073
                            Website: www.tneb.in

                            My family residing in Anbunagar 2nd Street, Santhosapuram near medavakkam. There is no power since cyclone. Power poles & wires all over our compound. No EB personnel have visited the site yet. No hope of restoration soon. We are struggling with kids even for basic amenities. Already lodged complaint over phone thrice via helpline numbers. No response or action taken so far. Are we not paying the taxes? Very bad management.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Power not restored at Rajakilpakkam Ponniamman koil 2nd cross street apartments Anna homes, Bluebay Atlantic, and Sai darbar. Posts are broken and fell down. No body repaired so far. We are very much affected. No water, in houses. Kindly rectify the same
                            S. Dhamodharan [protected]
                            Power has not been restored after the CYCLONE in Secretariat Colony Adambakkam chennai 600088.

                            Its been more than 72 hours that we are without electricity.

                            Power has been restored in all nearby areas, except this stretch. There are no uprooted trees obstructing power supply.

                            Kindly arrange to RESTORE POWER SUPPLY URGENTLY
                            Hi Team, Due to cyclone the incoming electricity line has been disconnected for my home. I have turned to.thirumulayvoyal EB office Netaji nagar.. Multiples time and no proper response from them..Still there is no power at my.home. address: No'8/57 3rd St Nethaji Nagar thirumulayvoyal Chennai 62. Early help.required urgent.
                            No power supply
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                              A
                              from Warangal, Telangana
                              Dec 16, 2016
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                              Address: Chennai, Tamil Nadu, 600044
                              Website: Tneb

                              At Chromepet, Nehru nagar in Ramachandra road where I live there has been no power since 5 days. Very slow action. There are small babies and kids and we are struggling with basic necessities. Most of the fallen tree removal work was done by residents. Does tneb want to assume that pole, transformer and wiring work will also be done by residents. Areas with ViPS always get priorities. Please restore power soon and on priority.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              We age of 70 + reside in 4/5 kumaran colony main road suffering without power and water
                              please resolve asap
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                                rm_tny
                                from Delhi, Delhi
                                Dec 16, 2016
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                                Address: 638001
                                Website: tneb website

                                Since the last one year, i have been trying to pay advance and bill amount payable to tneb through my uco bank rupay debit card. There has been no provision in tneb online payment site.

                                Today also tried to pay tneb bill amount through online by rupay card. There is no provision for rupay card for payment.

                                Kindly update rupay card system pl.

                                Ramesh
                                Erode
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  praveen564
                                  from Chennai, Tamil Nadu
                                  Dec 16, 2016
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                                  Address: Chennai, Tamil Nadu, 600100

                                  I stay in cbi officers colony medavakkam there is no power in our area since from 5days, i have a small kid its been difficult to manage her. The outage is due to cyclone fall of trees, but till now no single tree was removed neither polls and line are repaired. I am not able to understand when they are going to restore power. Now one are taking care since its not popular or not in city region this is not right way to handle situation when affected by cyclone. Please help us..
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    bigben
                                    from Chennai, Tamil Nadu
                                    Dec 15, 2016
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                                    Address: 600098

                                    My factory veetoms industries, 47-b, 6th street, sidco ind. estate (n. p), ambattur, chennai 600098.

                                    Has no power since the cyclone storm vardha.
                                    All uprooted trees in our street were removed at our cost and there is no problem for giving power. a. e of pattravakkam is not responding to complaints, and is giving lame excuse. kindly do the needful. my company is the only company in 6th street without power.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    On 16-12-16, we have got one phase supply.. still after several complaints, the lines men are not coming. They say only if A.E instructs us we will put the fuse in the pillar box outside our factory. From the same pillar box, other 2 companies are getting 3 phase supply.All the big machines work on 3 phase supply.
                                    Request your intervention.
                                    Veetoms industries.
                                    47-B, 6th street, sidco ind.est.( N.P)
                                    Ambattur, Chennai 600098.
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